Opensend Reviews & Product Details

Opensend is very effective in matching visitors on my site. Which then we can email and convert into customers. I've been really happy with the effectiveness and accuracy of the matches. Review collected by and hosted on G2.com.

They have a robust reporting section, but I'm still trying to understand and measure direct revenue. Review collected by and hosted on G2.com.

It does generate a lot of new contacts for our shop, and is very easy to set up and use. It also provides digestable analytics. The team members we have worked with have been prompt to respond and courteous. Review collected by and hosted on G2.com.

We had a few issues with account billing set up, however the team was quick to respond and remedy. Review collected by and hosted on G2.com.

Very easy to install and go live, the team is great and are extremely helpful. Quality of subscribers is better than previous alternatives we've used. Review collected by and hosted on G2.com.

Inability to change parameters of identification myself, though I understand why they'd prefer to let the team do it. Review collected by and hosted on G2.com.

We switched from Retention.com to Opensend, as the majority of our spam complaints were coming from Retention.com. We've been really happy with the performance we've seen since switching to Opensend. We're tracking last click attribution with email, and have continously seen anon leads converting on our Opensend Welcome Flow.

It was also a seamless process to onboard with them. A great team! Review collected by and hosted on G2.com.

I don't have any downsides to Opensend! It's been a great experience with their platform and their team so far. Review collected by and hosted on G2.com.

Opensend works perfectly with our Shopify and Klaviyo integrations, it genuinely brings in sales we would have otherwise lost. It was easy to set up. We tracked performance in an A|B test at 10x return on spend, which is probably the most efficient advertising channels we have. The team at Opensend is highly responsive and genuinely interested in engaging with their customers, they're also coming up with innovative solutions that build off of their core technology. Review collected by and hosted on G2.com.

I wish A|B testing was built into the product to try different configurations and optimize settings. Review collected by and hosted on G2.com.

It's nice to be able to build the email list consistently. Customer service has been good and responsive as well, which is nice. Review collected by and hosted on G2.com.

I haven't seen too much I don't like. The quality of the email gains is hard to judge, but that might be more of a problem of our email servicer. Review collected by and hosted on G2.com.

Opensend has proven to be exceptionally effective in generating additional revenue for our clients. Many of our clients are now earning up to $25,000 more per month after subscribing to the service. We are seeing ROI's reach as high as 18X. Amazing customer support as well. Review collected by and hosted on G2.com.

No downsides to using Opensend as long as you follow their best-practices to keep deliverability scores steady. Review collected by and hosted on G2.com.

Onboarding and integration was very smooth and easy. The Opensend team helped me understand how their platform worked and ensured I was successfully on-boarded and able to take full advantage of the trial. Review collected by and hosted on G2.com.

Nothing specifically. Some analytics and features could be a bit more robust. Review collected by and hosted on G2.com.

High quality visitors identified, especially compared to other services Review collected by and hosted on G2.com.

Nothing in particular yet, seems like a great tool Review collected by and hosted on G2.com.

Alix was great at onboarding us to Opensend. We are able to reach much more of our customers using Opensend great identity resolution. We look forward in continue to use Opensend to grow our business. Review collected by and hosted on G2.com.

The downside is not having as much control over how we target in identity the customers. However, we trust Opensend in providing us with providing our most engaged users. Review collected by and hosted on G2.com.