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Compass Reviews & Product Details

onPeak's proprietary hotel reservation system, Compass™, is the power behind many of the top trade shows, events, conferences and meetings all over the world. Users can easily shop, reserve and manage individual reservations or blocks of rooms while cloud-based reporting and live inventory tracking enable show owners to make smart, real-time data-driven decisions.

Seller

onPeak

Languages Supported

English, French, Portuguese, Spanish

Product Description

Compass is a web-based reservation system that can help manage hotel offerings, negotiating power and managing revenue with each booking.

Overview by

Anne Sweeney (Marketing Director at onPeak )

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Compass Media

Compass Demo - Compass Reservation System

Compass is onPeak’s award winning, home-grown reservation system. Enabling over 4 million room nights annually, Compass delivers higher conversion rates, increased housing revenue, and happier event participants. Written from scratch by onPeak’s in-house software development team and shaped by fe...

The Compass Dashboard puts your event hotel data front and center. See the metrics you care most about and easily compare meaningful stats, view trends, and interpret data on the fly. The Compass Dashboard empowers you to make data-driven decisions without complicated spreadsheets.

Compass Reviews (3)

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UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

1/24/2024

"Compass OnPeak sometimes utilizes bookings through the Expedia platform without disclosing that fact"

0.5/5

What do you like best about Compass?

Seeing multiple hotels for a given event. Review collected by and hosted on G2.com.

What do you dislike about Compass?

Terribly limited customer service hours (no live agents after 4:30pm CST). Lack of transparency regarding the use of the Expedia booking platform for some hotel reservation availability. Expedia bookings are oftentimes restricted in terms of hotel loyalty program benefits. The use of the Expedia platform is not clearly disclosed by OnPeak. Review collected by and hosted on G2.com.

SD

Sean D.

Technical Recruiter

Mid-Market (51-1000 emp.)

2/27/2023

"Compass Review"

3.5/5

What do you like best about Compass?

The design and smoothness of the application, also the storage and how it's pleasing in the eye Review collected by and hosted on G2.com.

What do you dislike about Compass?

It's only a tool for storage and not really for sourcung Review collected by and hosted on G2.com.

UE

Verified User in Events Services

Mid-Market (51-1000 emp.)

1/25/2018

"Easy to use hotel booking platform"

4/5

What do you like best about Compass?

I like that you can filter the hotels down by different parameters; price, rooms available, distance to convention center, etc. It makes it easy to find what I'm looking for.

I also like the report capabilities that help me compare pace against previous years. Review collected by and hosted on G2.com.

What do you dislike about Compass?

You can't customize your reservation page, there's just a standard template used. You can brand it with your show name, details, and logo, but that's it. Review collected by and hosted on G2.com.