---
title: OneCore CRM Reviews
meta_title: 'OneCore CRM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how OneCore CRM works for a business like yours.
date_modified: '2026-05-22'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---


# OneCore CRM Reviews
**Vendor:** OneCore CRM  
**Category:** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)
## About OneCore CRM
You manage 30-200 agents with Rp 50-500M/month ad spend. But data is scattered across Meta Ads, Google, CRM, dialer, WhatsApp. Reports take 10-15 days. By then campaigns burned millions, leads leaked, teams blamed each other. This costs Rp 90-150M/month in wasted spend and 40% agent time on reports instead of closing. OneCore CRM ends this. — Real-Time Command Center for Heavy Call Operations Built by a COO who lost Rp 1B+ to scattered data. One dashboard for forex, insurance, fintech, P2P lending: ✓ Live KPI Tracker & Wallboard Real-time agent status, performance, call stats. Know who's performing, who needs coaching—now. ✓ Campaign & Agent Intelligence Which campaigns convert. Which agents excel at specific types. Who has too many/few leads. Auto-balance workload. ✓ Marketing-to-Revenue Attribution Track ad spend to revenue. Know true campaign ROI, not just lead volume. ✓ Intelligent Lead Distribution Auto-route to best agents in \<5 min. Lead scoring. Zero leakage. Match agents to campaigns they close best. ✓ Built-in Dialer & Live Coaching Call recording, monitoring, whisper/barge. Save deals real-time. ✓ AI-Powered Insights Call transcripts, auto-summarization, prospect scoring. Actionable recommendations: "Campaign A failing—shift to B." "Agent X excels at insurance—assign more." ✓ 360° Customer View Full interaction history. Every agent has context. End "customer complained 3x but nobody knew." ✓ Automated Reporting Real-time dashboards per role. Know campaign performance in 24-48 hours, not 2 weeks. Save 40-60% time. — Not Data Overload. Actionable Intelligence. Most dashboards drown you in metrics. OneCore tells you what to do next. From reactive to proactive. — Purpose-Built for High-Velocity Call Operations Setup: 1-2 weeks. Start Growing with OneCore Get Free Leakage Calculator | Demo






- [View OneCore CRM pricing details and edition comparison](https://www.g2.com/products/onecore-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-03+06%3A41%3A16+-0500&secure%5Bsession_id%5D=537a7b5b-a8c9-4e92-b7f5-537a2d776ca1&secure%5Btoken%5D=f90ae5e37e401e51a361e6c59e2f0d10469b290b87ac4b1527c2f5f58c9a3ae9&format=llm_user)

## OneCore CRM Features
**Additional Functionality**
- Call Reporting
- Automatic Call Distribution
- Call Whispering
- Callback Scheduling
- CRM
- Call Tagging
- Dashboard
- Call Recording
- Alerts/Escalation
- AI Copilot
- Call Transcription
- Queue Management
- Manual Dialer
- Call Tracking
- Auto-Dialer
- Call Monitoring
- Activity Tracking
- Multi-Channel Communication
- Contact Management
- Sentiment Analysis
- Progressive Dialer
- Voice Recognition
- Reporting/Analytics
- Monitoring
- IVR
- Call Logging
- Chatbot
- Third-Party Integrations
- Outbound Call Center
- Interaction Tracking
- Voice Mail
- Call Routing
- Automated Responses
- API
- Call Transfer
- AI Summarization
- Call Center Management
- Inbound Call Center
- Surveys & Feedback
- Chat/Messaging
- Predictive Dialer
- Blended Call Center
- Caller ID
- Generative AI
- Performance Management
- Computer Telephony Integration
- Call Scripting

**Platform**
- Omnichannel
- Mobile Access
- Queue Management
- Call Routing
- Call Back
- IVR
- Automatic Call Distribution
- Call Transfer
- Contact Management
- Call Center Management
- Multi-Channel Management
- Survey/Poll Management
- Campaign Management
- Call List Management

**Generative AI**
- AI Text-to-Speech
- Generative AI

**Workforce Management**
- Call Monitoring
- Performance Evaluation
- Real-Time Monitoring
- Monitoring

**Call Center Infrastructure (CCI)**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Computer Telephony Integration
- Multi-Language

**Administrative**
- Call Recording
- Reporting & Dashboards
- Call Reporting
- Real-Time Reporting

**Additional Functionality**
- Chat/Messaging
- Multi-Channel Communication
- Customer History
- Alerts/Notifications
- Real-Time Analytics
- Phone Key Input
- Call Logging
- Customizable Reports
- Real-Time Data
- AI Copilot
- CRM
- Reporting & Statistics
- Activity Tracking
- Live Chat
- Call Scripting
- Contact Database
- Voice Mail
- Voice Customization
- API
- Call Tracking
- SMS Messaging
- Callback Scheduling
- Caller ID
- Predictive Dialer
- Surveys & Feedback
- Auto-Dialer
- Pre-recorded Messages
- Real-Time Notifications
- Multiple Scripts
- Interaction Tracking
- Call Disposition

## Top OneCore CRM Alternatives
  - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,089 reviews)
  - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,595 reviews)
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,505 reviews)