ON24 stands out for its robust video conferencing platform, which offers an intuitive interface and advanced features. Furthermore, the documentation is comprehensive, clear, and well-structured, greatly simplifying connection to existing systems. Review collected by and hosted on G2.com.

I've noticed that the tool behaves strangely when screen sharing is in effect. I would have loved to try out more of the paid features within the trial period, but considering how much it costs, I consider it a fair trade-off. Review collected by and hosted on G2.com.

The ease of organizing and co-organizing virtual events reduces the cognitive overload of providing content. The fact that they've increased the recording space available on our account has also been positive for our use of this platform. Review collected by and hosted on G2.com.

The graphical user interface hasn't changed much, but the feature are also improving in quality. I also think there should be an instruction manual to help clarify any questions easily. Review collected by and hosted on G2.com.

ON24 is easy to use and reliable most of the time. Running webinars is pretty seamless, and the engagement features and analytics are helpful. In addition, the 24/7 emergency hotline is useful. Overall, ON24 is a solid platform that gets the job done. Aside from a few hiccups, it’s trustworthy and straightforward to use. Review collected by and hosted on G2.com.

Some pages could use a refresh, they look a bit dated. Also, the Elite Studio outage on April 16, 2025 was very unfortunate and disappointing. Review collected by and hosted on G2.com.

Reporting function, test taking function Review collected by and hosted on G2.com.

We have a lot of connection issues with the platform. When we join the presenter side sometimes it will not connect our camera due to high usage. Review collected by and hosted on G2.com.

The data integration with other platforms is seamless; in our experience, this was particularly true when working with Eloqua. Review collected by and hosted on G2.com.

At this stage, we aim to avoid any last-minute issues, but during our previous webcast, we encountered a significant challenge. Review collected by and hosted on G2.com.

Engaging platform, ease of use and fairly intuitive. Review collected by and hosted on G2.com.

Interface could be modernized. Allowance of more types of webinars. Review collected by and hosted on G2.com.

What I like best about ON24 for corporate use, especially at a pharma company, is its robust engagement and analytics features. It allows for highly interactive webinars with features like polls, Q&A, and surveys, which significantly boost audience participation. The detailed reporting and analytics provide valuable insights into attendee behavior, helping to measure event success and identify high-value leads. Its customization options also allow for strong branding and a professional user experience. Review collected by and hosted on G2.com.

My main dislikes often revolve around the backend user interface, which can be less intuitive and feel somewhat dated, making event setup and complex configurations a bit cumbersome for new users. Additionally, there can occasionally be technical glitches or connectivity issues, especially with multiple speakers or during peak usage. Review collected by and hosted on G2.com.

1) The smooth experience it provides you.

2) Reliability - I can rely on this platform

3) there are no bugs or glitches which is very important when dealing with client experience

4) On24 runs on mostly all internet types without any problem even low bandwidth does not affect it that much. Review collected by and hosted on G2.com.

The ability to join from mobile phone directly without joining the session from laptop first is something that can be improved.

To open the session on my tablet I had to join from the laptop first then copy the link and then join from tablet.

From my tablet, I was getting the login screen with username and password field which i was not getting from laptop. Review collected by and hosted on G2.com.

it has been very easy to use with people that have challenges with technology and it gives options that the other platforms do not. example it does not cut you off in the middle of a presentation. also it does not automatically update presentations that you created in the past Review collected by and hosted on G2.com.

some of the console settings are not friendly and the layout is not easy to change Review collected by and hosted on G2.com.

ON24 is a pleasure to use over other systems I've used previous: Zoom, Teams etc. The powerful capabilities of the system make it steps ahead of other platforms. When receiving customer support we have received it in a timely manner. We use ON24 multiple times a week over many campaigns, I wouldn't want to use another platform. Review collected by and hosted on G2.com.

There are a few quality of life issues that cause confusion. I.e Timezones could display correctly Review collected by and hosted on G2.com.