The customer engagement portal is fantastic and provides an outstanding live experience for viewers. I appreciate that it features a broad selection of options, including live and on-demand webinars as well as hybrid sessions. Overall, the customer engagement portal truly stands out. Review collected by and hosted on G2.com.

This platform is incredible, I have nothing negative to say about it. It serves as a foundation for delivering high-quality, interactive sessions, whether for customer training, lead generation, or thought leadership campaigns. Review collected by and hosted on G2.com.

I remember the webinar dashboard module being customizable. Review collected by and hosted on G2.com.

Clunky. A lot of features and capabilities were paywalled. Wasn't as flexible for production as other platforms I've used. Review collected by and hosted on G2.com.

I really value the stable audio and outstanding video quality, even when there are hundreds of participants. The platform provides a wide range of interactive features, including small group chats, subtitles, and many other options that enhance the overall experience. Review collected by and hosted on G2.com.

We've had an excellent experience so far, and I have nothing negative to mention about this platform. Its implementation has been remarkably straightforward due to the intuitive interface, which makes navigation easy for both organizers and attendees. Review collected by and hosted on G2.com.

I really appreciate the wide range of options available during video calls; there are so many features that I can't even name them all. This platform feels genuinely secure for any type of online meeting, and I particularly value the level of customization and flexibility it provides. Review collected by and hosted on G2.com.

There's a slight delay when changing sliders, screen sharing with images might be better. Sometimes, the software exhibits some latency when using the recording functions. Review collected by and hosted on G2.com.

Integration with Marketo, Analytics, easy to use, and good user experience for attendees. Review collected by and hosted on G2.com.

Limited customization options for event setup, new users might struggle with UI. Review collected by and hosted on G2.com.

Nice metrics reporting and analytics very good Review collected by and hosted on G2.com.

Very general but too many bells and whistles for users Review collected by and hosted on G2.com.

It's ideal when you've attended a webinar and all communications have been planned in advance, ensuring users receive the necessary information to view the video files when they need them. I love that the program's design is simplified by the widget system. Review collected by and hosted on G2.com.

I like everything, our experience has been truly amazing. We conduct numerous webinars with partners, so having a user-friendly platform for both speakers and viewers with varying levels of technical expertise has been very helpful. Review collected by and hosted on G2.com.

I've been using the ON24 Webinar Platform for several months now for hosting client webinars and internal trainings. Overall, it's a solid platform with a professional interface and a great set of features for both presenters and attendees.

Engagement tools like polls, Q&A, and surveys are seamless and really help keep audiences involved. Review collected by and hosted on G2.com.

There’s a steep learning curve, especially when setting up events and configuring all the widgets. Review collected by and hosted on G2.com.

What I like best about ON24 is its ability to deliver highly engaging and data-driven digital experiences. The platform goes far beyond traditional webinar tools by offering interactive elements like polls, surveys, live Q&A, and downloadable resources—all within a customizable interface that keeps audiences engaged throughout the session.

Another standout feature is ON24’s analytics. The depth of insight it provides into audience behavior—such as viewing time, engagement with content, and actions taken—makes it incredibly valuable for measuring performance and refining future programs. It turns webinars into a true lead intelligence engine, helping align marketing efforts with sales outcomes.

Ultimately, ON24 makes it easier to create polished, professional events while giving us the tools to measure impact and continuously improve. Review collected by and hosted on G2.com.

While ON24 is a powerful platform, there are a few areas where it could improve. One of the main drawbacks is the user interface on the backend—it can feel a bit dated and unintuitive at times, especially for new users. The learning curve is steeper than some other platforms, which can slow down onboarding for team members unfamiliar with it. Review collected by and hosted on G2.com.

On24 provides a completely customizable platform to host a variety of events. It offers simplicity in forms of templates, categorization, and built-in analytics. It also offers complexity when you want to get into the nitty gritty of customization. It's been great to utilize the AI tooling to help with a baseline for blogs or articles, on-demand webinar social posts, and key moment videos. Our presenters often times say that it is fairly simple to use, with a good presenter interface. We hold close to 50 virtual events per year - it's definitely enhanced our webinar program, and the ability to have automation with Marketo integration is key! Our account managers have kept good communication with us. Review collected by and hosted on G2.com.

There's little bugs/clunkiness with some of the On24 platform capabilities. Usually nothing that I haven't been able to find a work around for though. Sometimes presenters have a tough time logging in, with occasional issues in screenshare, mic/camera, slide advancement. My computer works fine on all Teams calls, yet when I conduct a webinar I have to be right next to the router (even though when I run a speed test my computer in other areas, my connection is great.) The Virtual Conference platform is outdated when working in the back end and isn't as simple and intuitive as the normal On24 products. The customer support is ok... Review collected by and hosted on G2.com.