--- title: OhMD Reviews meta_title: 'OhMD Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 170 reviews by the users' company size, role or industry to find out how OhMD works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 170 scale: '5' date_modified: '2026-08-08' parent_category: name: Health Care url: https://www.g2.com/categories/health-care --- # OhMD Reviews **Vendor:** OhMD **Category:** [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging) **Average Rating:** 4.8/5.0 **Total Reviews:** 170 ## About OhMD OhMD is a HIPAA-compliant omni-channel patient communication platform designed to reduce high inbound call volume for physician practices. OhMD brings AI-driven and human-led conversations together across phone, text, and web in a single unified inbox, allowing practices to deflect routine calls with AI while keeping staff in control when expertise is needed. Practices use OhMD to: • Deflect inbound patient calls into text and AI-assisted conversations • Answer calls, texts, and web chats from one unified inbox • Automate scheduling and routine requests without removing staff from the loop • Reduce front desk interruptions and staff burnout • Improve patient access without hiring or outsourcing Practices using OhMD report: • Fewer staff-handled calls • Lower communication costs • Improved patient access and growth Core capabilities include: • AI-assisted call answering and scheduling • Secure texting and call-to-text deflection • Unified inbox for calls, texts, and web chat • Smart routing and assignments based on patient intent • Human takeover of AI conversations when needed ## OhMD Pros & Cons **What users like:** - Users appreciate the **easy communication** with patients via OhMD, eliminating phone tag and ensuring timely responses. (23 reviews) - Users value the **easy patient communication** with OhMD, enhancing connections without sharing personal phone numbers. (20 reviews) - Users love the **user-friendly experience** of OhMD, facilitating quick, bidirectional communication with patients. (16 reviews) - Users love the **texting feature** of OhMD for seamless communication with patients, enhancing convenience and accessibility. (16 reviews) - Users value the **efficient patient communication** through OhMD, enhancing convenience and minimizing missed connections. (11 reviews) - Users praise the **excellent customer support** of OhMD, enhancing their experience and ensuring seamless communication. (9 reviews) - Messaging Features (9 reviews) - Communication Efficiency (8 reviews) - Patient Care (8 reviews) - Text Messaging (7 reviews) **What users dislike:** - Users experience **messaging issues** with OhMD, including lack of privacy and the need to refresh for new messages. (8 reviews) - Users highlight the **limited features** of OhMD, expressing a desire for more functionality and improvements. (6 reviews) - Users find the **limited messaging features** of OhMD hinder their ability to communicate efficiently and manage patient interactions. (6 reviews) - Users feel there's a lack of **missing features** in OhMD, limiting its full potential and functionality. (5 reviews) - Users experience occasional **technical issues** with OhMD, including slow performance and temporary login problems. (4 reviews) - Scheduling Issues (3 reviews) - System Usability (3 reviews) - Call Functionality Issues (2 reviews) - Users experience significant **communication issues** with OhMD, including lack of privacy and disappearing messages. (2 reviews) - Login Issues (2 reviews) ## OhMD Discussions - [What is OhMD used for?](https://www.g2.com/discussions/what-is-ohmd-used-for) - [View OhMD pricing details and edition comparison](https://www.g2.com/products/ohmd/reviews?page=5&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-15+12%3A26%3A44+-0500&secure%5Bsession_id%5D=17ef54b0-fdce-4405-8fcf-9c27a7c99f75&secure%5Btoken%5D=366bcadb3cabf5ead44b96f54693c350e8cc513885f020624c6bd9ac2b0075b1&format=llm_user) ## OhMD Integrations - [AdvancedMD](https://www.g2.com/products/advancedmd/reviews) - [Altera](https://www.g2.com/products/altera/reviews) - [athenaOne](https://www.g2.com/products/athenaone/reviews) - [eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews) - [Greenway Health Patient Portal](https://www.g2.com/products/greenway-health-patient-portal/reviews) - [Healthie](https://www.g2.com/products/healthie/reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - [Veradigm EHR](https://www.g2.com/products/veradigm-ehr/reviews) ## OhMD Features **Additional Functionality** - Patient Records Management - Pre-Appointment Screening - EMR/EHR - Calendar Management - Third-Party Integrations - SMS Messaging - Customizable Branding - Broadcast Messaging - Commenting/Notes - Cancellation Management - Room Scheduling - Billing & Invoicing - Email Marketing - Faculty/Staff Management - Recurring Appointments - AI Copilot - Multiple Appointment Types - API - Alerts/Notifications - No-Show Tracking - Patient Portal - Multi-Physician - Payment Processing - Wait List Management - Electronic Signature - Task Management - Reporting/Analytics - Patient Communications - HIPAA Compliant - Prescription Renewal - Patient Questionnaires - Insurance Eligibility Verification - Patient Intake - Multi-Location - Virtual Meetings - Approval Process Control - Check-in/Check-out - Mobile Access - Generative AI - Reminders - Online Scheduling **Information Flow** - Patient Case Management - Referrals Management - Records Management - Campaign Management - Forms Management **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging - PCI Compliance **Patient Convenience ** - Tablets and Kiosks - Payment Collection - Form Workflow - Patient Check-in - Mobile Patient Intake - Customizable Forms - Data Collection **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables - Third-Party Integrations - Compliance Management - Multi-Channel Communication - Calendar Management - Patient Records Management - Campaign Management - Appointment Management - Self Service Portal - Intake Management - Records Management - Claims Management - Document Management - Invoice Management - Forms Management **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration - Third-Party Integrations **Additional Functionality** - Customizable Templates - AI Copilot - Third-Party Integrations - Data Import/Export - Secure Data Storage - Audit Trail - Collaboration Tools - Reporting & Statistics - Drag & Drop - Search/Filter - Archiving & Retention - Vulnerability Scanning - Customizable Reports - Data Security - Self Service Portal - Customizable Forms - For Healthcare - Document Storage - Risk Alerts - API - Generative AI - HIPAA Compliant - Activity Tracking - Access Controls/Permissions - Real-Time Reporting - Document Templates - Reminders - Compliance Tracking - Version Control - Activity Dashboard - Risk Analysis - Monitoring **Patient Experience** - Dashboards & Reporting - Team Management - Secure Communications - Patient Experience Management - Historical Reporting - Real-Time Reporting - Discharge Management - Invoice Management - Registration Management - Admissions Management - Booking Management - Calendar Management - Claims Management - Appointment Management - Communication Management - Workflow Management - Email Management - Contact Management - Document Management - Pipeline Management - Lead Management - Task Management - Client Management **Administration ** - Patient Data Transfer - HIPAA Compliance - Insurance Credentialing - ID Verification - Appointment Scheduler Integration - E-Signature - Insurance Eligibility Verification - Patient Records Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration - Patient Intake - Patient Engagement - Care Plan Management - Communication Management - Customizable Forms - Care Summaries - EHR-Agnostic - Assessment Management - Social Media Integration **Administration** - Practice Branding - Practice Specific - Charting And Documentation - Multi-Provider Practice **Additional Functionality** - Onsite Registration - Patient Scheduling - Activity Dashboard - Wireless Internet Access Control - Photo Capture - Self Check-In/Check-Out - QR Codes - Alerts/Notifications - Payment Processing - Configuration Management - AI Copilot - Reporting/Analytics - Interactive Content - Data Synchronization - Generative AI - Digital Signage - Multi-Language - Wayfinding - Virtual Keyboard - User Session Management - Customizable User Interface - For Medical Purposes - HIPAA Compliant - Timeout - Customizable Branding - Queue Management - Touch Screen - ID Scanning **Additional Functionality** - Scheduling - Contact Database - Document Storage - Activity Tracking - AI Copilot - Billing & Invoicing - Customizable Fields - Automated Scheduling - Referral Tracking - Reporting & Statistics - Marketing Automation - Reminders - Alerts/Notifications - Customizable Templates - Mobile Access - Monitoring - Audience Targeting - Live Chat - Task Progress Tracking - Predictive Analytics - Task Scheduling - For Healthcare - Multi-Location - Chat/Messaging - Customizable Reports - HIPAA Compliant - Charting - Forecasting - Client Portal - Mobile Alerts - Customizable Forms - Drag & Drop - Waiting Time Tracking - Document Templates - Patient Monitoring - Patient Intake - Customer Database - Real-Time Notifications - Patient Location Tracking - SMS Messaging - API - Self Service Portal - Electronic Payments - Surveys & Feedback - Real-Time Monitoring - Patient Scheduling - Generative AI **Compliance** - HIPAA Compliance - State Regulation Compliance **Generative AI** - AI Text Summarization - Generative AI **Additional Functionality** - Scheduling - Contact Database - Document Storage - Activity Tracking - AI Copilot - Billing & Invoicing - Customizable Fields - Automated Scheduling - Referral Tracking - Reporting & Statistics - Marketing Automation - Reminders - Alerts/Notifications - Customizable Templates - Mobile Access - Monitoring - Audience Targeting - Live Chat - Task Progress Tracking - Predictive Analytics - Task Scheduling - For Healthcare - Multi-Location - Chat/Messaging - Customizable Reports - HIPAA Compliant - Charting - Forecasting - Patient Education - Electronic Payments - Multi-Language - Patient Questionnaires - Onboarding - Confirmations/Reminders - Appointment Scheduling - Real-Time Data - Sentiment Analysis - Activity Dashboard - Real-Time Analytics - Medication History - Online Refills - Messaging - Video Conferencing - Real-Time Monitoring - API - Prescription Renewal - Customizable Branding - Historical Reporting - Mobile Alerts - Lab Results - Telemedicine - One-to-One Messaging - Patient Monitoring - Health Record Access - Medical Billing - Customer Database - Bill Payment - For Medical Purposes - Electronic Signature - Two-Way Audio & Video - Video Consultations - Secure Messaging **Additional Functionality** - Customizable Templates - Communication Management - Document Storage - Self Service Portal - Activity Dashboard - Compliance Management - For Medical Purposes - Appointment Scheduling - Softphone - Chat/Messaging - Reminders - Records Management - AI Copilot - Secure Data Storage - Remote Treatment Planning - Surveys & Feedback - Customizable Forms - Video Conferencing - Appointment Management - Multi-Location - Mobile Alerts - Practice Management - Billing & Invoicing - Reporting & Statistics - Charting - Generative AI - API - Email Reminders - Confirmations/Reminders - Online Forms - Claims Management - File Sharing - Electronic Payments - Calendar Management - Payment Processing - One-to-One Messaging - HIPAA Compliant - Alerts/Notifications - Live Chat - Monitoring - Client Portal - Medical Billing - Workflow Management - Scheduling - Virtual Waiting Room - Mobile Access - E-Prescribing - Two-Way Audio & Video - Document Management ## Top OhMD Alternatives - [Klara](https://www.g2.com/products/klara/reviews) - 4.6/5.0 (105 reviews) - [Spruce Health](https://www.g2.com/products/spruce-health/reviews) - 4.7/5.0 (344 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews)