# Top 10 Novo Municipal Alternatives & Competitors The Citizen Request Software solutions below are the most common alternatives that users and reviewers compare with Novo Municipal. Other important factors to consider when researching alternatives to Novo Municipal include ease of use and reliability. The best overall Novo Municipal alternative is Salesforce Government Cloud. Other similar apps like Novo Municipal are AccessE11, MyGov, Accela, and CityView Portal. Novo Municipal alternatives can be found in [Citizen Request Software](https://www.g2.com/categories/citizen-request-software) but may also be in [Public Financial Management (PFM) Systems](https://www.g2.com/categories/public-financial-management-pfm-system) or [Citizen Engagement Software](https://www.g2.com/categories/citizen-engagement). ## Best Paid & Free Alternatives to Novo Municipal - [Salesforce Government Cloud](https://www.g2.com/products/salesforce-government-cloud/reviews) - [AccessE11](https://www.g2.com/products/accesse11/reviews) - [MyGov](https://www.g2.com/products/mygov/reviews) - [Accela](https://www.g2.com/products/accela/reviews) - [CityView Portal](https://www.g2.com/products/cityview-portal/reviews) - [OneView](https://www.g2.com/products/rock-solid-oneview/reviews) - [GovQA](https://www.g2.com/products/govqa/reviews) - [Granicus SmartGov](https://www.g2.com/products/granicus-smartgov/reviews) - [govService](https://www.g2.com/products/govservice/reviews) - [eMunicipality](https://www.g2.com/products/emunicipality/reviews) ## Top 10 Alternatives to Novo Municipal Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Novo Municipal stacks up to the competition and find the best product for your business. ### 1. [Salesforce Government Cloud](https://www.g2.com/products/salesforce-government-cloud/reviews) By Salesforce **Average Rating:** 4.3/5 **Total Reviews:** 19 Redefine how mission and technology intersect. Categories in common with Novo Municipal: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Novo Municipal vs Salesforce Government Cloud](https://www.g2.com/compare/novo-municipal-vs-salesforce-government-cloud) **Compare Salesforce Government Cloud with other alternatives:** - [Salesforce Government Cloud vs AccessE11](https://www.g2.com/compare/accesse11-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs MyGov](https://www.g2.com/compare/mygov-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs Accela](https://www.g2.com/compare/accela-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs OneView](https://www.g2.com/compare/rock-solid-oneview-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs GovQA](https://www.g2.com/compare/govqa-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs Granicus SmartGov](https://www.g2.com/compare/granicus-smartgov-vs-salesforce-government-cloud) - [Salesforce Government Cloud vs govService](https://www.g2.com/compare/salesforce-government-cloud-vs-govservice) - [Salesforce Government Cloud vs eMunicipality](https://www.g2.com/compare/salesforce-government-cloud-vs-emunicipality) ### 2. [AccessE11](https://www.g2.com/products/accesse11/reviews) By NetFore Systems **Average Rating:** 4.8/5 **Total Reviews:** 17 AccessE11 is an automated Complaints, Issues and Service Request and Citizen Engagement Management System built and priced for smaller municipalities. Categories in common with Novo Municipal: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Novo Municipal vs AccessE11](https://www.g2.com/compare/accesse11-vs-novo-municipal) **Compare AccessE11 with other alternatives:** - [AccessE11 vs Salesforce Government Cloud](https://www.g2.com/compare/accesse11-vs-salesforce-government-cloud) - [AccessE11 vs MyGov](https://www.g2.com/compare/accesse11-vs-mygov) - [AccessE11 vs Accela](https://www.g2.com/compare/accela-vs-accesse11) - [AccessE11 vs CityView Portal](https://www.g2.com/compare/accesse11-vs-cityview-portal) - [AccessE11 vs OneView](https://www.g2.com/compare/accesse11-vs-rock-solid-oneview) - [AccessE11 vs GovQA](https://www.g2.com/compare/accesse11-vs-govqa) - [AccessE11 vs Granicus SmartGov](https://www.g2.com/compare/accesse11-vs-granicus-smartgov) - [AccessE11 vs govService](https://www.g2.com/compare/accesse11-vs-govservice) - [AccessE11 vs eMunicipality](https://www.g2.com/compare/accesse11-vs-emunicipality) ### 3. [MyGov](https://www.g2.com/products/mygov/reviews) By MyGov **Average Rating:** 4.0/5 **Total Reviews:** 16 MyGov is a simple, web-based, work from anywhere, work with Community's Development software suite. Categories in common with Novo Municipal: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Novo Municipal vs MyGov](https://www.g2.com/compare/mygov-vs-novo-municipal) **Compare MyGov with other alternatives:** - [MyGov vs Salesforce Government Cloud](https://www.g2.com/compare/mygov-vs-salesforce-government-cloud) - [MyGov vs AccessE11](https://www.g2.com/compare/accesse11-vs-mygov) - [MyGov vs Accela](https://www.g2.com/compare/accela-vs-mygov) - [MyGov vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-mygov) - [MyGov vs OneView](https://www.g2.com/compare/mygov-vs-rock-solid-oneview) - [MyGov vs GovQA](https://www.g2.com/compare/govqa-vs-mygov) - [MyGov vs Granicus SmartGov](https://www.g2.com/compare/granicus-smartgov-vs-mygov) - [MyGov vs govService](https://www.g2.com/compare/mygov-vs-govservice) - [MyGov vs eMunicipality](https://www.g2.com/compare/mygov-vs-emunicipality) ### 4. [Accela](https://www.g2.com/products/accela/reviews) By Accela **Average Rating:** 3.9/5 **Total Reviews:** 13 Accela is a foundation of powerful, trusted and secure cloud solutions designed to fit government agencies of all sizes. Categories in common with Novo Municipal: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Novo Municipal vs Accela](https://www.g2.com/compare/accela-vs-novo-municipal) **Compare Accela with other alternatives:** - [Accela vs Salesforce Government Cloud](https://www.g2.com/compare/accela-vs-salesforce-government-cloud) - [Accela vs AccessE11](https://www.g2.com/compare/accela-vs-accesse11) - [Accela vs MyGov](https://www.g2.com/compare/accela-vs-mygov) - [Accela vs CityView Portal](https://www.g2.com/compare/accela-vs-cityview-portal) - [Accela vs OneView](https://www.g2.com/compare/accela-vs-rock-solid-oneview) - [Accela vs GovQA](https://www.g2.com/compare/accela-vs-govqa) - [Accela vs Granicus SmartGov](https://www.g2.com/compare/accela-vs-granicus-smartgov) - [Accela vs govService](https://www.g2.com/compare/accela-vs-govservice) - [Accela vs eMunicipality](https://www.g2.com/compare/accela-vs-emunicipality) ### 5. [CityView Portal](https://www.g2.com/products/cityview-portal/reviews) By CityView **Average Rating:** 2.6/5 **Total Reviews:** 4 The CityView Suite is your out-of-the-box software solution containing all you need to manage Property Information, Permits and Inspections, Planning, Code Enforcement, Licensing, Animal Licensing, Service Requests, Rental Housing, Cemetery Management, Parking Management, and Cashiering. Categories in common with Novo Municipal: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Novo Municipal vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-novo-municipal) **Compare CityView Portal with other alternatives:** - [CityView Portal vs Salesforce Government Cloud](https://www.g2.com/compare/cityview-portal-vs-salesforce-government-cloud) - [CityView Portal vs AccessE11](https://www.g2.com/compare/accesse11-vs-cityview-portal) - [CityView Portal vs MyGov](https://www.g2.com/compare/cityview-portal-vs-mygov) - [CityView Portal vs Accela](https://www.g2.com/compare/accela-vs-cityview-portal) - [CityView Portal vs OneView](https://www.g2.com/compare/cityview-portal-vs-rock-solid-oneview) - [CityView Portal vs GovQA](https://www.g2.com/compare/cityview-portal-vs-govqa) - [CityView Portal vs Granicus SmartGov](https://www.g2.com/compare/cityview-portal-vs-granicus-smartgov) - [CityView Portal vs govService](https://www.g2.com/compare/cityview-portal-vs-govservice) - [CityView Portal vs eMunicipality](https://www.g2.com/compare/cityview-portal-vs-emunicipality) ### 6. [OneView](https://www.g2.com/products/rock-solid-oneview/reviews) By Rock Solid **Average Rating:** 4.5/5 **Total Reviews:** 2 ONEVIEW is a civic engagement platform that provides a centralized database which facilitates to connect with citizens. This web-based solution is configured according to the requirements of local governments and takes advantage of predefined and configurable process workflows that have been built through years of experience with government agencies, counties, municipalities and public corporations. Categories in common with Novo Municipal: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Novo Municipal vs OneView](https://www.g2.com/compare/novo-municipal-vs-rock-solid-oneview) **Compare OneView with other alternatives:** - [OneView vs Salesforce Government Cloud](https://www.g2.com/compare/rock-solid-oneview-vs-salesforce-government-cloud) - [OneView vs AccessE11](https://www.g2.com/compare/accesse11-vs-rock-solid-oneview) - [OneView vs MyGov](https://www.g2.com/compare/mygov-vs-rock-solid-oneview) - [OneView vs Accela](https://www.g2.com/compare/accela-vs-rock-solid-oneview) - [OneView vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-rock-solid-oneview) - [OneView vs GovQA](https://www.g2.com/compare/govqa-vs-rock-solid-oneview) - [OneView vs Granicus SmartGov](https://www.g2.com/compare/granicus-smartgov-vs-rock-solid-oneview) - [OneView vs govService](https://www.g2.com/compare/rock-solid-oneview-vs-govservice) - [OneView vs eMunicipality](https://www.g2.com/compare/rock-solid-oneview-vs-emunicipality) ### 7. [GovQA](https://www.g2.com/products/govqa/reviews) By Granicus **Average Rating:** 5.0/5 **Total Reviews:** 1 GovQA is the #1 Provider of Public Records and Compliance Solutions for Government. They enable the nation's top cities, counties, and state agencies to process complex work among all systems within and across governments. Categories in common with Novo Municipal: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Novo Municipal vs GovQA](https://www.g2.com/compare/govqa-vs-novo-municipal) **Compare GovQA with other alternatives:** - [GovQA vs Salesforce Government Cloud](https://www.g2.com/compare/govqa-vs-salesforce-government-cloud) - [GovQA vs AccessE11](https://www.g2.com/compare/accesse11-vs-govqa) - [GovQA vs MyGov](https://www.g2.com/compare/govqa-vs-mygov) - [GovQA vs Accela](https://www.g2.com/compare/accela-vs-govqa) - [GovQA vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-govqa) - [GovQA vs OneView](https://www.g2.com/compare/govqa-vs-rock-solid-oneview) - [GovQA vs Granicus SmartGov](https://www.g2.com/compare/govqa-vs-granicus-smartgov) - [GovQA vs govService](https://www.g2.com/compare/govqa-vs-govservice) - [GovQA vs eMunicipality](https://www.g2.com/compare/govqa-vs-emunicipality) ### 8. [Granicus SmartGov](https://www.g2.com/products/granicus-smartgov/reviews) By Granicus **Average Rating:** 4.5/5 **Total Reviews:** 1 With Community Development cities and counties can simplify permitting and licensing through a public portal that brings together permit applications, public notices, maps, online payments and more in one information hub. Categories in common with Novo Municipal: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Novo Municipal vs Granicus SmartGov](https://www.g2.com/compare/granicus-smartgov-vs-novo-municipal) **Compare Granicus SmartGov with other alternatives:** - [Granicus SmartGov vs Salesforce Government Cloud](https://www.g2.com/compare/granicus-smartgov-vs-salesforce-government-cloud) - [Granicus SmartGov vs AccessE11](https://www.g2.com/compare/accesse11-vs-granicus-smartgov) - [Granicus SmartGov vs MyGov](https://www.g2.com/compare/granicus-smartgov-vs-mygov) - [Granicus SmartGov vs Accela](https://www.g2.com/compare/accela-vs-granicus-smartgov) - [Granicus SmartGov vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-granicus-smartgov) - [Granicus SmartGov vs OneView](https://www.g2.com/compare/granicus-smartgov-vs-rock-solid-oneview) - [Granicus SmartGov vs GovQA](https://www.g2.com/compare/govqa-vs-granicus-smartgov) - [Granicus SmartGov vs govService](https://www.g2.com/compare/granicus-smartgov-vs-govservice) - [Granicus SmartGov vs eMunicipality](https://www.g2.com/compare/granicus-smartgov-vs-emunicipality) ### 9. [govService](https://www.g2.com/products/govservice/reviews) By Granicus **Average Rating:** 4.0/5 **Total Reviews:** 1 govService offers a variety of out-of-the-box government digital services that facilitate collaboration between departments and teams. Categories in common with Novo Municipal: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Novo Municipal vs govService](https://www.g2.com/compare/novo-municipal-vs-govservice) **Compare govService with other alternatives:** - [govService vs Salesforce Government Cloud](https://www.g2.com/compare/salesforce-government-cloud-vs-govservice) - [govService vs AccessE11](https://www.g2.com/compare/accesse11-vs-govservice) - [govService vs MyGov](https://www.g2.com/compare/mygov-vs-govservice) - [govService vs Accela](https://www.g2.com/compare/accela-vs-govservice) - [govService vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-govservice) - [govService vs OneView](https://www.g2.com/compare/rock-solid-oneview-vs-govservice) - [govService vs GovQA](https://www.g2.com/compare/govqa-vs-govservice) - [govService vs Granicus SmartGov](https://www.g2.com/compare/granicus-smartgov-vs-govservice) - [govService vs eMunicipality](https://www.g2.com/compare/emunicipality-vs-govservice) ### 10. [eMunicipality](https://www.g2.com/products/emunicipality/reviews) By EMunicipality by Kratos Technology **Average Rating:** 4.0/5 **Total Reviews:** 1 eMunicipality is an out-of-the-box solution for cities and towns to manage all aspects of the public administration from one place. Categories in common with Novo Municipal: [Citizen Request Management](https://www.g2.com/categories/citizen-request-software) **Compare:** [Novo Municipal vs eMunicipality](https://www.g2.com/compare/novo-municipal-vs-emunicipality) **Compare eMunicipality with other alternatives:** - [eMunicipality vs Salesforce Government Cloud](https://www.g2.com/compare/salesforce-government-cloud-vs-emunicipality) - [eMunicipality vs AccessE11](https://www.g2.com/compare/accesse11-vs-emunicipality) - [eMunicipality vs MyGov](https://www.g2.com/compare/mygov-vs-emunicipality) - [eMunicipality vs Accela](https://www.g2.com/compare/accela-vs-emunicipality) - [eMunicipality vs CityView Portal](https://www.g2.com/compare/cityview-portal-vs-emunicipality) - [eMunicipality vs OneView](https://www.g2.com/compare/rock-solid-oneview-vs-emunicipality) - [eMunicipality vs GovQA](https://www.g2.com/compare/govqa-vs-emunicipality) - [eMunicipality vs Granicus SmartGov](https://www.g2.com/compare/granicus-smartgov-vs-emunicipality) - [eMunicipality vs govService](https://www.g2.com/compare/emunicipality-vs-govservice) ## Explore Articles - [What are the top database monitoring solutions for compliance-heavy industries?](https://www.g2.com/discussions/what-are-the-top-database-monitoring-solutions-for-compliance-heavy-industries) - [What's the best ATS for reducing hiring manager workload while still giving candidates a smooth, professional experience?](https://www.g2.com/discussions/what-s-the-best-ats-for-reducing-hiring-manager-workload-while-still-giving-candidates-a-smooth-professional-experience) - [Which recruiting automation platform offers the fastest candidate sourcing?](https://www.g2.com/discussions/which-recruiting-automation-platform-offers-the-fastest-candidate-sourcing) - [What work instructions platforms can an operations manager actually get their shop floor teams to adopt without months of change management and resistance?](https://www.g2.com/discussions/what-work-instructions-platforms-can-an-operations-manager-actually-get-their-shop-floor-teams-to-adopt-without-months-of-change-management-and-resistance) - [Which notification infrastructure platforms prevent message loss during failover events and high-traffic periods?](https://www.g2.com/discussions/which-notification-infrastructure-platforms-prevent-message-loss-during-failover-events-and-high-traffic-periods) - [Best IAM software for securing remote workforces](https://www.g2.com/discussions/identity-and-access-management-iam-best-identity-management-tool-with-multi-factor-authentication-which-ones-lead-in-2025) ## Spotlight Categories - [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) - [Audit Management Software Solutions](https://www.g2.com/categories/audit-management) - [ETL Tools](https://www.g2.com/categories/etl-tools)