# Noggin Reviews **Vendor:** Noggin **Category:** [Critical Event Management (CEM) Platforms Software](https://www.g2.com/categories/critical-event-management-cem-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 18 ## About Noggin Noggin is an industry-leader in safety, security, and critical event management technology with its next-generation, software platform. The award-winning Noggin platform provides an all-hazards approach to incident management, housing all of the tools needed to help make informed decisions and respond effectively to any incident, large or small. The Noggin platform includes solutions for: business continuity, crisis management, work safety, emergency management, and operational security. ## Noggin Reviews ### 1. The advantage of using Noggin is efficiency gains within organisational resilience. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2024 **What do you like best about Noggin?** My team and I have found the product easy to use and importantly easy to make changes in. Unlike with our previous solution, we can now make our own changes in Noggin, (rather than sending them out to the vendor,) test those changes in UAT (user acceptance testing), and then push them to the live environment. One of the biggest benefits of adding Noggin for Business Continuity wasn’t just familiarity, though. We also gained efficiency using Noggin for both functions. That speaks to the product’s flexibility; it’s one tool that does many things well. **What do you dislike about Noggin?** The difference between a lite user and full user can somtimes cause problems as Lite Users dont have access to all the features of the Noggin 2.0 system. At times people need to be upgraded to a Full User but only require it for a couple of functions and dont use all the other functinality, that comes with a Full User licence and this has a finacial cost. **What problems is Noggin solving and how is that benefiting you?** Improving our organisational ability to manage business interrutions. ### 2. Noggin does its job as intended with almost no disruptions! **Rating:** 4.0/5.0 stars **Reviewed by:** Mayur A. | Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Noggin?** It is flexible, updates records in real time while sending out notifications which help us manage any events or incidents better. Overall it is easy to use even for the not so tech-savvy users. Great customer support and implementations team who can help with issues and any new changes both. It allows you to integrate with quite a few other applications and create some reallly useful dashboards. We use it heavily at our organization and we like the fact that Noggin keeps improving the product with enhancements and new features taking customer feedback into consideration. Noggin system has been stable and is very reliable. **What do you dislike about Noggin?** Cannot think of a downside which is major but would be great if they can provide a the customers with a rodamap for every quarter which tells us about the new features planned to be released in the quarter. Currently they have the release notes section but it only tells us what has been released. We would like to know in advance what is going to be released in the coming quarter so it helps us to use those features and plan ahead. **What problems is Noggin solving and how is that benefiting you?** Any bugs or issues faced in the configuration are being solved by Noggin. Noggin team has also been helping us to revamp a few processes and make them more effective, cleaner and simpler. ### 3. Superb Customer Experience to date! **Rating:** 5.0/5.0 stars **Reviewed by:** James E. | Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Noggin?** We first engaged with Noggin during the summer through our vendor selection process and RFP, which was an extremely long process due to the amount of due diligence and corporate governance that we are required to go through. We worked directly with the Sales Executive as our first point of contact who was absolutely brilliant and understanding when we were asking some very long, complex questions or required Noggin to return a lot of detail to support the contracting process. When engaged with Noggin during the above, they couldn't do enough to support us and our procurement team commented that they were the best third party provider they have ever worked with - warm, friendly and hospitable. In terms of the software itself, from an implementation point of view, we like the no-code-change functionality which allows us complete freedom to build the tool in the way that we want to build it. Having worked with a lot of other SaaS providers, they tend to force their methodology onto a business and can be quite inflexible in their approach - not so with Noggin who are super flexible and open to new ideas and ways of doing things. Noggin have a can-do attitude and all of our experiences to date have been entirely positive, even though we are very early on in our implementation of the platform. **What do you dislike about Noggin?** The Operational Resilience module, which is still quite new, is slightly immature and requires some further development to meet all of our needs and requirements to meet our objectives. However, some of the missing features are already in the development pipeline or will be built during our implementation process. Other than that, nothing negative to say! **What problems is Noggin solving and how is that benefiting you?** Noggin will enable us to bring everything into a 'one-stop-shop' for Operational Resilience. To date, we have been working manually using spreadsheets, Word documents and PowerPoint presentations and the level of complexity we are having to deal with is just not possible to manage using this approach. Software will enable us to start bringing everything together which will bring a huge range of benefits, ### 4. Creating a Business Resilience Management System for Retail **Rating:** 5.0/5.0 stars **Reviewed by:** Arthur R. | Group Business Resilience Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Noggin?** The user friendly interface is fresh and modern giving functionality that we didn't observe in other platforms considered for this project. With Noggins help we are launching our BRMS with a phase 1 focus on BIA's and BC's but knowing that in Phase 2 we will expand into IM & CM. It is giving us a platform in which our Business Resilience Champions will want to work. It also has huge potential for adoption by Safety & Security. **What do you dislike about Noggin?** To be hoest in the project so far I haven't identified anything that I would say I dislike. **What problems is Noggin solving and how is that benefiting you?** It is providing us with a platform across the whole business that brings together all business resilience activities in the 7+ subsidaries of the group. This allows us to implement our Business Resilience Blueprint with a consistency and comminality that allows for quality control and appropriate oversight. ### 5. Efficient Communication Solution **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2024 **What do you like best about Noggin?** Noggin has effectively streamlined our operations with their communication system. Their implementation has greatly enhanced our team's collaboration and communication. What I appreciate most about Noggin is their commitment to understand our project needs and customizing the solution to seamlessly integrate into our workflow. The system they've deployed has significantly improved our ability to share information and coordinate tasks. Moreover, the implementation team has been highly responsive and helpful whenever we've encountered issues or had questions. **What do you dislike about Noggin?** There are areas where Noggin could improve. Some requested features, particularly regarding the UI and basic system requirements, have yet to be implemented. **What problems is Noggin solving and how is that benefiting you?** Noggin has effectively streamlined our operations with their communication system, enhancing our team's collaboration and communication, especially during critical events. ### 6. Freindly and exellant service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2024 **What do you like best about Noggin?** Noggin, a proud service provider, attentively addresses issues and welcomes recommendations **What do you dislike about Noggin?** Considering costs, software updates limit reporting. Hope for improvement **What problems is Noggin solving and how is that benefiting you?** Noggin seamlessly integrates with the business under the name PHORMS, which enables comprehensive aggregation of departmental data. This synergy provides invaluable insights into organizational operations and activities. Which then assist management and senior management with ensuring each goal and expectations are being met. ### 7. Quality & flexible product, good customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Noggin?** Overall Noggin is better platform to report & manage incidents, reillience, risk and compliance framework. Product is low code- no code solution with some great features. Noggin's customer support and engagement is excellent. Noggin has been improving the product proactively and have been realsing feature regularly. **What do you dislike about Noggin?** Although Noggin has some great feature, product can still be improved by making some minor improvement. **What problems is Noggin solving and how is that benefiting you?** Noggin is used mainly for incident management and compliance activities. After implementing Noggin we are able to centralise Incident reporting and management. ### 8. A flexible product that looks great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Noggin?** The ability to design my dashboards to suit my needs. Great for business impact analysis. **What do you dislike about Noggin?** For GRC I'd look to more specific tools. **What problems is Noggin solving and how is that benefiting you?** Provides a stand alone platform to support our business resilience program. ### 9. User friendly and extremely flexible **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2023 **What do you like best about Noggin?** It has a modern, user-friendly look & feel. It is very consistent in its design. A non-programmer admin can very easily make small changes, and fairly easily create extra objects, forms, dashboards, and workflows. That means that simple forms and communications between teams can be delivered quickly, increasing the system's usefulness, adoption, and uses. The company is frequently and regularly adding little bits of improvement. The system plays well with other systems. It works better with a semi-dedicated resource internally or paying for their design/execution services, but even with limited time recently I have been able to keep it developping internally. They have always been very responsive when I have a problem, whether it's a bug or a configuration issue. **What do you dislike about Noggin?** Because of it's extreme flexibility, that obviously requires a lot of thinking and design up front. which is more difficult to do when you haven't been digging into the system. So a thorough review of the company's design for the system should also be included after some time, as a second step - if you're not going with basically out-of-the-box. **What problems is Noggin solving and how is that benefiting you?** A central location to manage the response to an event, from alerting through the event (checklists, team communications, ...) to post-event work - debriefing, improvements coming out of the event, ... ### 10. great customer service. Understanding on issues and prompt service **Rating:** 4.5/5.0 stars **Reviewed by:** Silvio B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2024 **What do you like best about Noggin?** Easy to use and customer support is quite good **What do you dislike about Noggin?** Need to develop to include the use of SCORM files. **What problems is Noggin solving and how is that benefiting you?** incident reporting and the management of competencies and subcontractor ### 11. LifeGuard **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2024 **What do you like best about Noggin?** Analytics functions and downloading. Customer Business Managers support. **What do you dislike about Noggin?** Data reporting out of the system. Higher annual cost in comparison with other industry options. OCA platform often impacted on technical support availability. **What problems is Noggin solving and how is that benefiting you?** Incident/first aid register. Legal and accreditation compliances. We have to migrate from OCA to Noggin 2.0 so unable to comment on the new platform. ### 12. A quality product **Rating:** 4.5/5.0 stars **Reviewed by:** Shah A. | Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Noggin?** Super configurable and good user experience **What do you dislike about Noggin?** Probably the lite user concept. I think it makes very expensive to scale. The third party contractor management has potential to be a competitor to other competitor products such as CM3 but it's not quite there yet **What problems is Noggin solving and how is that benefiting you?** Many WHS and operational matters. Helping our digitisation strategy immensely ### 13. Strong experience in configurations. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2024 **What do you like best about Noggin?** Easy to configure and implement. Customer support is very knowledgable and responsive. **What do you dislike about Noggin?** The Noggin App can get pretty tricky when users can't sign in. Need to go process of eliminations. **What problems is Noggin solving and how is that benefiting you?** Removing paper based forms as well as incident notifications. ### 14. Positive experience at Noggin Conference 2023 **Rating:** 4.5/5.0 stars **Reviewed by:** Craig L. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Noggin?** Learning about how many applications Noggin has and how they can fit into our business model. Very professionally run, and the presenters were very relevant to the advertised presentation subject. **What do you dislike about Noggin?** Would have liked to have attended a couple of presentations that clashed with one I was attending. Had to priortise which one I wanted to go to. This only happened twcie during the day. **What problems is Noggin solving and how is that benefiting you?** Easy to to operate erporting system in relation to incident reporting and event management and bookings. ### 15. Noggin for incident management **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** November 03, 2023 **What do you like best about Noggin?** Easy to design User Interface, grant user access and add users to groups **What do you dislike about Noggin?** Changes to existing module, has impacts on historical data, integration, workflows, filters etc and making changes is not easy to existing fields as changes the field values, list types as there's risk of breaking/corrupting the system. Many features are not available and have been told they will be added to future enhancements **What problems is Noggin solving and how is that benefiting you?** It heps manage incidents and notifications of incidents by user profiles. Escalations are managed and shared by different teams working on the incident, which helps in resolving an issue in timely manner. ### 16. Noggin 2 for us has been a very good experience being able to create our own forms as required. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Noggin?** Being able to build the system to match our business needs. **What do you dislike about Noggin?** System is still being developed, this causes delays in our ability to build exactly as required **What problems is Noggin solving and how is that benefiting you?** We are using Noggin to move from a paper based system to an electronic mobile based system including bringing our contractors onto the system. ### 17. Noggin is awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Mark R. | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Noggin?** The ability to customize the system with little or no prior IT experience **What do you dislike about Noggin?** Noggin major to complain about. Perhaps the learning centre could add more visual tutorials **What problems is Noggin solving and how is that benefiting you?** Reduction in manual processes and elimination of duplication. Being web based is another wonderful aspect of the system ### 18. noggin user review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Noggin?** It is not just another safety interface, it can be for many facets of any business **What do you dislike about Noggin?** At the moment, I have not discovered any faults that need to be escalated. **What problems is Noggin solving and how is that benefiting you?** Safety communication and discipline - [View Noggin pricing details and edition comparison](https://www.g2.com/products/noggin/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+19%3A09%3A42+-0500&secure%5Bsession_id%5D=fcba5fd1-80eb-4378-ac9e-8e87d4a041b0&secure%5Btoken%5D=a2a8fa9c3e47a2a8dc4fd4859e2ada9ef9f8c20eef5142d0b606d398eaedd96b&format=llm_user) ## Noggin Features **Planning** - Program Management - Resource Modelling - Recovery Plans - Templates **Emergency Planning** - Scenario Planning - Automated Workflows - Auditing & Compliance **Prevention & Preparation** - Scenario Planning - Document Database - Equipment Management - Threat Monitoring **Operational Risk Management** - Operational Risk Methodology - Operational Risk Classification - Operational Risk Identification **Execution** - Crisis Management - Emergency Notifications - Workflows **Emergency Management** - Mass Alerts and Notifications - Threat Monitoring - Geolocation - Integrated Response - Crisis Communication - Post-Event Analysis **Response** - Mass Alerts and Notifications - Geolocation - Automated Workflows - Incident Dashboard - Third-Party Data Mining - Collaboration Tools **Business Resilience** - Business Continuity - Compliance Management **Analytics** - Business Impact Analysis - Plan Reporting - Recovery KPIs **Recovery** - Auditing & Compliance - Incident Mapping - Post-Event Analysis - Cost Management - Document Sharing **Integration** - Integrated Risk Management - Disaster Recovery - EMNS **Generative AI** - AI Tasks **Agentic AI - Business Continuity Management** - Multi-step Planning - Adaptive Learning **Generative AI- Business Continuity Management** - Automated Plan Generation - AI-Generated Post-Incident Reports and Summaries **Agentic AI - Operational Risk Management** - Proactive Assistance ## Top Noggin Alternatives - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) - 4.5/5.0 (333 reviews) - [Sprinto](https://www.g2.com/products/sprinto-inc/reviews) - 4.8/5.0 (1,618 reviews) - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (524 reviews)