--- title: Nimble CRM Reviews meta\_title: 'Nimble CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1114 reviews by the users' company size, role or industry to find out how Nimble CRM works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 1114 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### Nimble CRM Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Nimble CRM's **ease of use** and quick integration invaluable for managing customer information efficiently. [(35 mentions)](https://www.g2.com/products/nimble/reviews?filters%5Bsentiment_snippet%5D=1356651&qs=pros-and-cons#reviews) Users value the **easy integrations** of Nimble CRM, enhancing functionality with seamless connectivity to various apps. [(21 mentions)](https://www.g2.com/products/nimble/reviews?filters%5Bsentiment_snippet%5D=1356127&qs=pros-and-cons#reviews) Users value the **helpful customer support** of Nimble CRM, facilitating quick assistance for effective usage. [(20 mentions)](https://www.g2.com/products/nimble/reviews?filters%5Bsentiment_snippet%5D=1356814&qs=pros-and-cons#reviews) Users value the **intuitive design** of Nimble CRM, enabling effortless information management and seamless integrations. [(19 mentions)](https://www.g2.com/products/nimble/reviews?filters%5Bsentiment_snippet%5D=1355336&qs=pros-and-cons#reviews) Users praise the **quick and responsive customer support** of Nimble CRM, enhancing their overall experience and efficiency. [(17 mentions)](https://www.g2.com/products/nimble/reviews?filters%5Bsentiment_snippet%5D=1356541&qs=pros-and-cons#reviews) Users feel the **email automation features are missing** , limiting customization and functionality compared to other products. [(13 mentions)](https://www.g2.com/products/nimble/reviews?filters%5Bsentiment_snippet%5D=1356114&qs=pros-and-cons#reviews) Users express frustration with Nimble CRM's **limited features** , particularly in automation and app functionality. [(9 mentions)](https://www.g2.com/products/nimble/reviews?filters%5Bsentiment_snippet%5D=1355868&qs=pros-and-cons#reviews) Users find Nimble CRM **expensive** compared to cheaper and free alternatives, especially with additional costs for features and contacts. [(8 mentions)](https://www.g2.com/products/nimble/reviews?filters%5Bsentiment_snippet%5D=1356596&qs=pros-and-cons#reviews) Users face **integration issues** with Nimble CRM, struggling with syncing data across different platforms and workflows. [(6 mentions)](https://www.g2.com/products/nimble/reviews?filters%5Bsentiment_snippet%5D=1358512&qs=pros-and-cons#reviews) Users find the **limited customization options** hinder their ability to tailor Nimble CRM to specific needs. [(6 mentions)](https://www.g2.com/products/nimble/reviews?filters%5Bsentiment_snippet%5D=1355961&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Nimble CRM ##### 1. Ease of Use Users find Nimble CRM's **ease of use** and quick integration invaluable for managing customer information efficiently. [ See 35 mentions ](https://www.g2.com/products/nimble/reviews?filters%5Bsentiment_snippet%5D=1356651&qs=pros-and-cons#reviews) See Related User Reviews ![Vanshika K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vanshika K.") VK Vanshika K. Enterprise (\> 1000 emp.) 5.0/5 "Perfect for Relationship-Driven Sales Teams" What do you like about Nimble CRM? Nimble CRM helped me a lot in my business or work. I can easily manage customer relationships, contacts, and sales participants. It's best suited for ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Nimble CRM is a great option for medium to large organizations" What do you like about Nimble CRM? Nimble integrates with Microsoft 365 and Google Workspace to unify your contacts, conversations, and calendar. It does all of this quite well allowing ##### 2. Integrations Users value the **easy integrations** of Nimble CRM, enhancing functionality with seamless connectivity to various apps. [ See 21 mentions ](https://www.g2.com/products/nimble/reviews?filters%5Bsentiment_snippet%5D=1356127&qs=pros-and-cons#reviews) See Related User Reviews ![Vanshika K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vanshika K.") VK Vanshika K. Enterprise (\> 1000 emp.) 5.0/5 "Perfect for Relationship-Driven Sales Teams" What do you like about Nimble CRM? Nimble CRM helped me a lot in my business or work. I can easily manage customer relationships, contacts, and sales participants. It's best suited for ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Nimble CRM is a great option for medium to large organizations" What do you like about Nimble CRM? Nimble integrates with Microsoft 365 and Google Workspace to unify your contacts, conversations, and calendar. It does all of this quite well allowing ##### 3. Helpful Users value the **helpful customer support** of Nimble CRM, facilitating quick assistance for effective usage. [ See 20 mentions ](https://www.g2.com/products/nimble/reviews?filters%5Bsentiment_snippet%5D=1356814&qs=pros-and-cons#reviews) See Related User Reviews ![Vanshika K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vanshika K.") VK Vanshika K. Enterprise (\> 1000 emp.) 5.0/5 "Perfect for Relationship-Driven Sales Teams" What do you like about Nimble CRM? Nimble CRM helped me a lot in my business or work. I can easily manage customer relationships, contacts, and sales participants. It's best suited for ![Samantha D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha D.") SD Samantha D. Small-Business (50 or fewer emp.) 5.0/5 "Extremely Intuitive, Time-Saving, and Backed by Great Support" What do you like about Nimble CRM? Extremely intuitive which saves me time! Nothing is "hidden", I can find things quickly, easily, and of course, the support is out of this world: fast ##### 4. Intuitive Users value the **intuitive design** of Nimble CRM, enabling effortless information management and seamless integrations. [ See 19 mentions ](https://www.g2.com/products/nimble/reviews?filters%5Bsentiment_snippet%5D=1355336&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Nimble CRM is a great option for medium to large organizations" What do you like about Nimble CRM? Nimble integrates with Microsoft 365 and Google Workspace to unify your contacts, conversations, and calendar. It does all of this quite well allowing ![Samantha D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha D.") SD Samantha D. Small-Business (50 or fewer emp.) 5.0/5 "Extremely Intuitive, Time-Saving, and Backed by Great Support" What do you like about Nimble CRM? Extremely intuitive which saves me time! Nothing is "hidden", I can find things quickly, easily, and of course, the support is out of this world: fast ##### 5. Customer Support Users praise the **quick and responsive customer support** of Nimble CRM, enhancing their overall experience and efficiency. [ See 17 mentions ](https://www.g2.com/products/nimble/reviews?filters%5Bsentiment_snippet%5D=1356541&qs=pros-and-cons#reviews) See Related User Reviews ![Samantha D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha D.") SD Samantha D. Small-Business (50 or fewer emp.) 5.0/5 "Extremely Intuitive, Time-Saving, and Backed by Great Support" What do you like about Nimble CRM? Extremely intuitive which saves me time! Nothing is "hidden", I can find things quickly, easily, and of course, the support is out of this world: fast ![Moose W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moose W.") MW Moose W. Small-Business (50 or fewer emp.) 4.5/5 "A great and feature packed CRM for beginners to experts" What do you like about Nimble CRM? I like that I can create workflows and monitor my time in each stage of them. For instance, I can set up a stage for 'initial contact' with a potentia ### 5 Cons or Disadvantages of Nimble CRM ##### 1. Missing Features Users feel the **email automation features are missing** , limiting customization and functionality compared to other products. [ See 13 mentions ](https://www.g2.com/products/nimble/reviews?filters%5Bsentiment_snippet%5D=1356114&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Nimble CRM is a great option for medium to large organizations" What do you dislike about Nimble CRM? I dislike pricing because there are cheaper options you can consider; in fact, some are free. One drawback to utilizing Agile is that a few clients ma ![Samantha D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha D.") SD Samantha D. Small-Business (50 or fewer emp.) 5.0/5 "Extremely Intuitive, Time-Saving, and Backed by Great Support" What do you dislike about Nimble CRM? The cap on automations and the pay scale - it's an AMAZING base price for what it is, but when you start needing more diverse features, it adds up. ##### 2. Limited Features Users express frustration with Nimble CRM's **limited features** , particularly in automation and app functionality. [ See 9 mentions ](https://www.g2.com/products/nimble/reviews?filters%5Bsentiment_snippet%5D=1355868&qs=pros-and-cons#reviews) See Related User Reviews ![Damon K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Damon K.") DK Damon K. Small-Business (50 or fewer emp.) 5.0/5 "Unlimited Workspaces and Automations at a Great Value" What do you dislike about Nimble CRM? Nimble need to incorporate more intergrations. ![Samantha D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha D.") SD Samantha D. Small-Business (50 or fewer emp.) 5.0/5 "Extremely Intuitive, Time-Saving, and Backed by Great Support" What do you dislike about Nimble CRM? The cap on automations and the pay scale - it's an AMAZING base price for what it is, but when you start needing more diverse features, it adds up. ##### 3. Expensive Users find Nimble CRM **expensive** compared to cheaper and free alternatives, especially with additional costs for features and contacts. [ See 8 mentions ](https://www.g2.com/products/nimble/reviews?filters%5Bsentiment_snippet%5D=1356596&qs=pros-and-cons#reviews) See Related User Reviews ![Vanshika K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vanshika K.") VK Vanshika K. Enterprise (\> 1000 emp.) 5.0/5 "Perfect for Relationship-Driven Sales Teams" What do you dislike about Nimble CRM? The most critical areas include cost predictability and usability. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Nimble CRM is a great option for medium to large organizations" What do you dislike about Nimble CRM? I dislike pricing because there are cheaper options you can consider; in fact, some are free. One drawback to utilizing Agile is that a few clients ma ##### 4. Integration Issues Users face **integration issues** with Nimble CRM, struggling with syncing data across different platforms and workflows. [ See 6 mentions ](https://www.g2.com/products/nimble/reviews?filters%5Bsentiment_snippet%5D=1358512&qs=pros-and-cons#reviews) See Related User Reviews ![Damon K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Damon K.") DK Damon K. Small-Business (50 or fewer emp.) 5.0/5 "Unlimited Workspaces and Automations at a Great Value" What do you dislike about Nimble CRM? Nimble need to incorporate more intergrations. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Small-Business (50 or fewer emp.) 4.0/5 "Nimble is growing our business" What do you dislike about Nimble CRM? Although it seems against Nimble's model, we would like to have integration with Seamless.ai (or matched price for enriching our data). ##### 5. Limited Customization Users find the **limited customization options** hinder their ability to tailor Nimble CRM to specific needs. [ See 6 mentions ](https://www.g2.com/products/nimble/reviews?filters%5Bsentiment_snippet%5D=1355961&qs=pros-and-cons#reviews) See Related User Reviews ![Lucy K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucy K.") LK Lucy K. Small-Business (50 or fewer emp.) 4.5/5 "Nimble CRM Streamlines Relationship Management — Love the LinkedIn Browser Tools!" What do you dislike about Nimble CRM? Some of the reporting features feel pretty limited, especially if you're trying to get a big-picture view of your pipeline or run detailed filters. ![Liv D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liv D.") LD Liv D. Small-Business (50 or fewer emp.) 5.0/5 "Nimble is amazing!!" What do you dislike about Nimble CRM? The only thing I dislike about Nimble is the limit it sets on how many people I can reach out to, and sometimes, it sends the same email twice to cont ## Top-Rated Alternatives [ ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") Pipedrive 4.3/5(3,105) ](https://www.g2.com/products/pipedrive/reviews) [ ![Nutshell](https://images.g2crowd.com/uploads/product/hd_favicon/38cd2eb3a561ea666543f91c17b2079c/nutshell.svg "Nutshell") Nutshell 4.3/5(1,443) ](https://www.g2.com/products/nutshell/reviews) [ ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") Freshsales 4.5/5(1,236) ](https://www.g2.com/products/freshsales/reviews) [ View All Alternatives ](https://www.g2.com/products/nimble/competitors/alternatives) ![Nicole K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole K.") NK Nicole K. Business Owner Small-Business (50 or fewer emp.) 2/22/2024 "Simple and All Emcompassing" 5/5 What do you like best about Nimble CRM? I love that Nimble encompasses and includes everything a small business (or even a large one for that matter) needs to keep track of your clients and to make sure they are well nutured. It has been easy to learn and navigate and if I get stuck on anything, I am able to reach out to ask for help. Superb service!! Review collected by and hosted on G2.com. What do you dislike about Nimble CRM? So far, it has been exactly what I needed. Review collected by and hosted on G2.com. What problems is Nimble CRM solving and how is that benefiting you? I love that nimble has allowed me to ditch three other programs and solve everything in this one use location. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Patrick L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick L.") PL Patrick L. Chief Executive Officer, Chief Ignitor of Business Growth Small-Business (50 or fewer emp.) 11/16/2023 "Great CRM For Our Small Business" 5/5 What do you like best about Nimble CRM? Nimble is great for keeping track of our sales pipeline and notes on our clients. We love using Nimble as our Rolodex/phonebook! Nimble's customer care is excellent and they respond quickly. We use Nimble EVERY day! Review collected by and hosted on G2.com. What do you dislike about Nimble CRM? We wish Nimble was a little more user friendly, or if there were Nimble tutorial videos. Review collected by and hosted on G2.com. What problems is Nimble CRM solving and how is that benefiting you? Nimble keeps track of our sales process and is a quick resource for when we need to pull up client information quickly. Review collected by and hosted on G2.com. Show More 3/18/2024 Current UserValidated ReviewerSource: Organic ![Amy T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amy T.") AT Amy T. Director Of Business Development Small-Business (50 or fewer emp.) 4/25/2024 "SUPER USER FRIENDLY CRM" 4/5 What do you like best about Nimble CRM? I love the ability to directly link contacts and prosepective clients with just a hobver on Linked In Review collected by and hosted on G2.com. What do you dislike about Nimble CRM? Sometimes I need to re log in and it wont stay open for me to the page I want to be on Review collected by and hosted on G2.com. What problems is Nimble CRM solving and how is that benefiting you? Identifying leads in our business in the right departments w/correct titles Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Graham B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Graham B.") GB Graham B. Senior Business Development Consultant Mid-Market (51-1000 emp.) 8/15/2024 "Easy to use and generally well organized." 4/5 What do you like best about Nimble CRM? Basically it's easy to enter data and easy to retrieve data. Review collected by and hosted on G2.com. What do you dislike about Nimble CRM? Not really specific to Nimble. I would like to something to key up my main propsects. Review collected by and hosted on G2.com. What problems is Nimble CRM solving and how is that benefiting you? Coordinating team activities and information sharing. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Des M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Des M.") DM Des M. Voice Over Artist Small-Business (50 or fewer emp.) 5/6/2024 "Fantastic CRM for small business owner" 4.5/5 What do you like best about Nimble CRM? Nimble Prospect Integreation, especially with LinkedIn and their customer support Review collected by and hosted on G2.com. What do you dislike about Nimble CRM? More sales-focused than I need in my particular business Review collected by and hosted on G2.com. What problems is Nimble CRM solving and how is that benefiting you? Reminding me who to follow up with and easily importing contacts as I am connecting with folks on LinkedIn Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jennifer C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer C.") JC Jennifer C. Voice Over Talent Small-Business (50 or fewer emp.) 8/15/2023 "Nimble has helped me organize and grow!" 4.5/5 What do you like best about Nimble CRM? Nimble has been a lifesaver for my business. I can easily keep track of my clients, my communications and touch points, and deals. It has enabled me to grow my business in a quick and orderly way. Review collected by and hosted on G2.com. What do you dislike about Nimble CRM? I would love if Nimble also connected to social media and kept track of social media touch points. (Direct Messaging and Commenting on posts.) Review collected by and hosted on G2.com. What problems is Nimble CRM solving and how is that benefiting you? Organizing contact's information, recording deals, maintaining consistent communication with clients Review collected by and hosted on G2.com. Show More 2/23/2024 Current UserValidated ReviewerSource: Organic ![Robert N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robert N.") RN Robert N. Founder and Developer Small-Business (50 or fewer emp.) 4/24/2024 "Long time User" 5/5 What do you like best about Nimble CRM? Nimble is a complete CRM for a small business user like Healthcare Almanac Review collected by and hosted on G2.com. What do you dislike about Nimble CRM? The contact import feature is difficult to use and required extra time to learn to use. Review collected by and hosted on G2.com. What problems is Nimble CRM solving and how is that benefiting you? Nimble is the software I use to create and control Marketing Campaigns Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Lisa M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa M.") LM Lisa M. Principal Small-Business (50 or fewer emp.) 2/26/2019 "Nimble has become essential for my business." 5/5 What do you like best about Nimble CRM? I love all the integrations and the ability to have a complete picture of my contacts all in one place. I have also used the template email function quite often as I do send similar emails over and over again over time. Review collected by and hosted on G2.com. What do you dislike about Nimble CRM? Sometimes it loads slow in my gmail and that is frustrating. Review collected by and hosted on G2.com. What problems is Nimble CRM solving and how is that benefiting you? I can keep track of who I've reached out to about what. That is crucial for me when running several different events. Review collected by and hosted on G2.com. Show More 2/14/2024 Current UserValidated ReviewerSource: Seller invite ![Nancy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nancy R.") NR Nancy R. Founder & President Small-Business (50 or fewer emp.) 2/22/2024 "Nimble delivers great features to the SMB" 5/5 What do you like best about Nimble CRM? The Nimble interface is appealing and easy to use. The preset fields are releveant to most businesses and allow you to get up and running with useful data quickly. Review collected by and hosted on G2.com. What do you dislike about Nimble CRM? My only difficulty harks back to the old adage, "You don't know what yu don't know" Review collected by and hosted on G2.com. What problems is Nimble CRM solving and how is that benefiting you? Niimble gives me the basic functionality of for CRM, including funnel and reports. It helps me keep track of where opportunities are in the sales cycle. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Gambling & Casinos](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Gambling & Casinos") UG Verified User in Gambling & Casinos Small-Business (50 or fewer emp.) 2/15/2024 "Nimble Review" 3.5/5 What do you like best about Nimble CRM? Handling recalls through lists and employing tags proves effective. I appreciate the message tracking feature, along with the automatic upload of emails into Nimble. We've established call lists for both cold and warm leads, enabling easy categorization of clients. Additionally, the client rating system offers flexibility in evaluation. The unsubscribe functionality stands out as particularly robust. Review collected by and hosted on G2.com. What do you dislike about Nimble CRM? I've also noticed that Nimble lacks an automated research tool, which could be a useful addition for gathering insights on contacts and prospects more efficiently. Review collected by and hosted on G2.com. What problems is Nimble CRM solving and how is that benefiting you? Nimble CRM streamlines contact management, tracks communications efficiently, and prioritizes leads effectively. With insightful data analytics, it enables tailored outreach and informed decision-making, ultimately driving better business results. Review collected by and hosted on G2.com. 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