The dashboards are excellent real-time observability across applications, infrastructure, logs and traces all in one unified platform makes diagnosing issue much faster.

Alerting system is robust and proactive, when something goes wrong or a metric crosses a threshold, I get notified quickly, which helps prevent downtime.

Deep integration works well with many languages, cloud services, and platforms which is helpful in polyglot environment. Review collected by and hosted on G2.com.

Learning curve is steep for new users, especially those without deep experience in observability or monitoring tools, it can be overwhelming to set up all the agents, decide what metrics to collect, build dashboards.

As usage grows (more hosts, more data ingested , more retention), the cost can escalate and pricing tiers or billing can become confusing. Review collected by and hosted on G2.com.

I’ve started appreciating how quickly it helps me spot issues without digging through multiple tools. The dashboards load fast and give a clear picture of what is happening in the system. I also like that the alerts are more accurate now, so I get fewer unnecessary notifications and more useful one Review collected by and hosted on G2.com.

I think it's the pricing.The pricing can still feel a little heavy for smaller teams, so a bit more flexibility would help. Sometimes there are too many features in one place, and it can feel a little crowded when you just want to find something simple. Review collected by and hosted on G2.com.

New Relic’s unified observability platform, real-time insights, and easy dashboards make performance monitoring simple and highly effective. Review collected by and hosted on G2.com.

What I dislike about New Relic is its complex pricing structure and steep learning curve, which can be challenging for new users and small teams to manage effectively. Review collected by and hosted on G2.com.

I like the easy to use metrics and user interface. Review collected by and hosted on G2.com.

The costs can add up unless the project is shared across web assets which requires more configuration. Review collected by and hosted on G2.com.

I like that New Relic gives clear, real-time visibility into how applications perform. It helps quickly find performance issues, slow APIs, or errors with detailed metrics, logs, and traces—all in one dashboard. The APM and alerting features make it easy to monitor uptime and user experience. Review collected by and hosted on G2.com.

I dislike that New Relic’s UI and setup can be a bit complex, and it sometimes takes effort to find specific metrics or traces quickly. Also, querying data with NRQL can have a learning curve for new users. Review collected by and hosted on G2.com.

What I like best about New Relic is the complete end to end visibility it provides. It shows exactly how both the front end and backend programming, and the detailed insights like transaction traces, slow API breakdowns, and real user browser monitoring make identifying and fixing issues faster. Review collected by and hosted on G2.com.

What I dislike about New Relic is that the platform can feel overwhelming at first

because of the many features and dashboards. Some integrations require extra setup effort, and navigating logs, metrics, and traces is not always as smooth as it could be. And also the cost can increase quickly as data volume grows Review collected by and hosted on G2.com.

New Relic has become more advanced with its latest features of AI and ML integrations. The AI integrated New Relic can identify root causes and issues live on productions and monitoring environments. It has implemented one more good feature known as New Relic Query Language i.e., NRQL, similar to other query languages but more dedicated to New Relic for easy search, update, and delete operations across multiple environments. Review collected by and hosted on G2.com.

New Relic has already improved in terms of cost by introducing a cost analyzer on the dashboard. It provides estimated calculations about the usage and costing of the resources. Review collected by and hosted on G2.com.

Unified, Full-Stack Observability

Users really appreciate having metrics, traces, logs, error monitoring, front-end & back-end all in one place. They highlight that it gives visibility across the whole stack so you can trace issues end-to-end without stitching multiple tools together. Review collected by and hosted on G2.com.

Users frequently complain that costs escalate quickly, especially as usage (data ingestion, retainment, etc.) increases Review collected by and hosted on G2.com.

New Relic offers a genuinely unified observability experience by combining APM, logs, metrics, traces, and infrastructure monitoring within one platform. Review collected by and hosted on G2.com.

As data ingestion increases, costs can rise quickly, which makes it challenging to accurately predict budgets. Review collected by and hosted on G2.com.

full-stack observability, real-time monitoring with actionable dashboards, infrastructure, logs

New Relic's integrations and automatic instrumentation for many languages and frameworks make it straightforward to get started Review collected by and hosted on G2.com.

users may find NewRelic’s pricing model bit expensive, especially as data volumes grow. Review collected by and hosted on G2.com.