# New Era Technology Reviews
**Vendor:** New Era Technology  
**Category:** [Microsoft Consulting Services](https://www.g2.com/categories/microsoft-consulting-services)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About New Era Technology
New Era Technology is a technology solutions provider and helps more than 14,500 customers worldwide adapt to a rapidly changing digital world. We are a HubSpot, Microsoft Dynamics and Salesforce partner. Your customers expect a seamless brand experience. New Era helps you understand and anticipate their needs – driving engagement and impact in the right channel at the right time. Our multidisciplinary teams transform your website, applications, marketing, and overall customer experience into significant business engines.




## New Era Technology Reviews
  ### 1. Great Support in a timely manner.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben P. | Senior Client Success Manager / Head of Design, Enterprise (> 1000 emp.)

**Reviewed Date:** December 06, 2023

**What do you like best about New Era Technology?**

Their staff is incredibly friendly and helpful. I've collaborated extensively with a guy named Isaac, and he's not only knowledgeable but also exceptionally sharp and skilled in his field.

**What do you dislike about New Era Technology?**

Sometimes things would take a little longer than I'd expect. Admittedly, addressing computer issues occasionally demands a substantial amount of time and effort to identify and rectify the underlying problems. These issues often involve intricate troubleshooting processes, intricate configurations, or the need for extensive software updates, all of which contribute to the length of time required for resolution.

**Recommendations to others considering New Era Technology:**

Make sure they possess the appropriate availability to address current issues and align their hours with your business needs.

**What problems is New Era Technology solving and how is that benefiting you?**

"New Era" offers comprehensive day-to-day tech support, from fixing computer issues—both simple glitches and complex malfunctions—to setting up and optimizing home tech environments. Their dedicated team excels in swiftly resolving problems and creating seamless, secure, and efficient home setups, empowering users to embrace a hassle-free digital lifestyle. Recently I had an issue where I needed my personal comuter to be able to connect to the work server - they were able to easily install a VPN via a remote connection.



- [View New Era Technology pricing details and edition comparison](https://www.g2.com/products/new-era-technology/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+00%3A23%3A46+-0500&secure%5Bsession_id%5D=6e4fa722-f2bc-4798-bcac-ed58a0d38d60&secure%5Btoken%5D=dbc5011dca42ea3b11284d2870ab95c5853db4c58df3e0dcbb3b8ffc5d0429fe&format=llm_user)

## New Era Technology Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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