NEMT Platform is a cloud-based transportation management software built for organisations that provide or coordinate Non-Emergency Medical Transportation (NEMT). It is a type of fleet, dispatch, and trip management solution designed to help transportation providers, brokers, and care organisations plan, assign, track, and bill medical trips. The platform supports the full trip lifecycle, from booking and scheduling to dispatch, live tracking, completion, and invoicing. Dispatchers can create and manage trips through a central dashboard, apply rider requirements such as wheelchair access or escort needs, and assign trips to drivers based on availability, location, and vehicle type. Drivers use a mobile app to receive trips, update statuses, and follow optimised routes, while operations teams can monitor activity in real time. NEMT Platform also includes fleet and driver management tools. It tracks driver shifts, performance, and compliance, and shows live vehicle locations using GPS. Fleet managers can manage vehicles, monitor maintenance schedules, and keep service records organised in one system. For financial operations, the software automates billing and invoicing based on completed trips, mileage, and contract rules. It supports reporting for trip volume, revenue, delays, cancellations, and driver activity, helping organisations understand performance and operational trends. The platform is built to support healthcare and transportation data requirements, including rider privacy and regulatory standards. It is used by small and mid-sized NEMT providers, growing fleets, and broker-managed networks that need a central system to manage daily operations, reduce manual work, and maintain service reliability. Key capabilities include: - Trip scheduling, dispatching, and route optimisation - Driver app for trip updates and navigation - Real-time vehicle tracking and status updates - Fleet and driver performance management - Automated billing, invoicing, and reporting