N-able N-central Reviews & Product Details

We used a range of RMM tools and N-Central is by far the best so far. Responsiveness of the UI is almost instant. The time to execute scripts is within seconds, not minutes. It is one of the more advanced pieces of software I've used and has really nailed it with its capabilities and customisations. N-Central is a rule based platform so a little more complicated but the end result is definitely worth it. Any issues have been resolved via live chat, the agents are always super helpful and friendly. Review collected by and hosted on G2.com.

The platform does have a steep learning curve. There are a lot of parts which need to work together and be setup to take advantage of the full power. There is limited support for Linux systems but that seems to be in development. Review collected by and hosted on G2.com.

I enjoy using N-able N-Central day to day. I enjoy the automation, monitoring alerts and scripting. The ability to make the product yours is key and it feels like our team has created the platform ourselves. The granular control that we have is key to our success making sure the right people are in the right seats with the correct access. Setting this up was a breeze and I certainly will and do recommend it. The customer support has been strong when needed. Review collected by and hosted on G2.com.

Sometimes some of the automation can be complex and hard to learn. The UI is slightly dated, feeling like it could be more modern and newer. With ours, we have a lot of information. I feel as if it could be easier to use and set up. However, customer support has been helpful. Review collected by and hosted on G2.com.

Customization ability and ease of use of the product Review collected by and hosted on G2.com.

Lack of custom reporting or dashboard builds Review collected by and hosted on G2.com.

N-Central is an exceptional RMM Platform, constantly being developed and growing to meet the needs of the ever changing IT industry. Our N-Central platform is part of the daily operations of the team allowing us to easily locate a customers computer and report in on a problem. Review collected by and hosted on G2.com.

The navigation and menu systems could do with an update. It is often difficult to find/remember the location of a section/configuration if you haven't been there for a while and feel perhaps a search box where i can search the features within N-Central for a setting/configuration might be helpful. Review collected by and hosted on G2.com.

N-Centrals come a long way in management, automation, and patching. Patch Manager, Automation Manager, and the new Analytics leveraging powerbi have made work easier to be sure. Review collected by and hosted on G2.com.

Having a better repository for prebuilt automations would make a big difference. Review collected by and hosted on G2.com.

Can chat directly with a user on a device through their chat feature, ease of file transfers from one device to another, and the new assets view. Review collected by and hosted on G2.com.

Support can improve, when identifying a problem (for example a bad update) it would be nice to have a solution, it would also be nice for their escalation process to be faster. Review collected by and hosted on G2.com.

The portal has a lot of information in it Review collected by and hosted on G2.com.

Its not the easiest to use, not the most intuitive. Review collected by and hosted on G2.com.

Vulnerability Management is amazing. The more we use it, the more tools that we find. Review collected by and hosted on G2.com.

Nothing of note. Installation can be challenging but we often install old version of client then upgrade Review collected by and hosted on G2.com.

The sheer amount of tools and features are wonderful! Review collected by and hosted on G2.com.

A little buggy sometimes, but works like a charm pretty much most of the time Review collected by and hosted on G2.com.

I'm personally a big fan of N-central's Patch Management Engine and how it sets us up for success with ensuring that our client fleet is patched and up to date not only with Windows OS, but also with third party patching. Another thing we enjoy is the granularity with numerous components of the tool. Whereas we've piloted other RMM solutions in the past, they don't come close to N-central in those regards. The UI also isn't overcomplicated and often proves easy to teach to new techs. Review collected by and hosted on G2.com.

There are decently simple quality of life features that other RMM tools have built in that N-central is either very late to the party on, or simply has no current intentions to design and implement into the platform. i.e. it took a significant amount of time to add the bulk Update Asset Info feature to the platform whereas other RMMs implemented this feature quite long ago. Review collected by and hosted on G2.com.