
It’s great for the central management and ability to get a ton of data in one place. Review collected by and hosted on G2.com.
I would like an easier process for configuring automations Review collected by and hosted on G2.com.

It’s great for the central management and ability to get a ton of data in one place. Review collected by and hosted on G2.com.
I would like an easier process for configuring automations Review collected by and hosted on G2.com.
I like that everyday I am still learning something new, and that is a good thing.
It is an easy platform to learn for the basics, it does get a lot more complicated due to all the featured that is available, but overall, implementation is easy, especially to get a device on N-Central.
This is a tool that I use on a daily bases, and I feel that it integrates really well with existing tools Review collected by and hosted on G2.com.
Had some issues with the patch management side of things, but after logging my grievances with support, it got sorted out and even an updated version of the tool was released Review collected by and hosted on G2.com.
It is nice that their systems are all linked together via SSO now. This SSO can be setup via Microsoft Entra which makes it easy to manage and secure. Review collected by and hosted on G2.com.
I would love to see the billing for Professional licenses set to usage vs needing to purchase in bulk. This causes us to have a number of unused licenses that we are paying for. Review collected by and hosted on G2.com.

Customizable scripting options are particularly valuable, offering great control over IT environments. Review collected by and hosted on G2.com.
The user interface needs a modern overhaul to become more intuitive and reduce the initial training time for new technicians Review collected by and hosted on G2.com.
The amount of services and features that allow new to troubleshoot and resolve issues on a remote device, sometimes at just a click of a button Review collected by and hosted on G2.com.
In all honesty the first line of support for the product at most times are really unhelpful with the standard answers. Wish there was an easier way to escalate. No offense to the support engineers. They're awesome. The "script" however..needs some work Review collected by and hosted on G2.com.

Ease of use is a big part, customization is another. Review collected by and hosted on G2.com.
Limitations on automation and alert triggering based on string values Review collected by and hosted on G2.com.
N-Able Cloud shift! Thank you for making this so easy for us during an extremely difficult time.
Cove has been a tremendous time saver for us. Review collected by and hosted on G2.com.
The new cloud dashboard allows more seamless integration between EDR and MDR. I enjoy learning new things during our N-Able IT Leaders Group! Review collected by and hosted on G2.com.
For a tool to be the most robust and give you the flexibility to monitor and do every day's tasks, there is nothing else that compares. Review collected by and hosted on G2.com.
The only downfall that I see is how complex the system is and that it has a learning curve to it. Review collected by and hosted on G2.com.
Ease of creating custom monitors using automation manager
Ability to integrate to intune Review collected by and hosted on G2.com.
Any support requests that can’t be resolved by level one take months, or even years, to get resolved, with little to no updates provided along the way. Review collected by and hosted on G2.com.
Its layout, functionality and performance is top notch.
It has the best UI interface of any RMM I have used. Review collected by and hosted on G2.com.
When I used the built-in remote control utility, it wasn’t the best, but it did work. Review collected by and hosted on G2.com.
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Why is there no "Server Down" alarm or monitoring notificaiton ?

Integration with more 3rd party AV on the horizon? Such as sophos?
Averages based on real user reviews.
2 months
11 months
10%