N-able N-central Reviews & Product Details

Fairly user-friendly. It's simple to navigate and get to what is needed. Good organizational methods for easy access. Integrates well with other systems. We use it almost hourly. Review collected by and hosted on G2.com.

Take Control doesn't always work. After install, some machines appear to be disconnected but they are connected to the internet. Not sure why it keeps losing it's brain but we have implemented a different remote control tool due to this. Review collected by and hosted on G2.com.

Very powerful monitoring tools, direct support and take control offer lots of options for supporting devices. Patch management is intelligent with approval rules by KB, classification and so on. Review collected by and hosted on G2.com.

Development feels slow, and some issues can take a long time to resolve, for example lack of Powershell 7 support for over a year. Review collected by and hosted on G2.com.

What I like most about N-able N-central is the clear, all-in-one view of devices and networks. The automation saves my time, and the alerts help me fix issues before they get worse. It makes managing IT much easier and more proactive. Review collected by and hosted on G2.com.

What I don’t like about N-able N-central is that the interface can feel cluttered, making it hard to find things sometimes. It also slows down with lots of devices. It’s a good tool, but could be easier to use and faster. Review collected by and hosted on G2.com.

can control device remotely through the interface Review collected by and hosted on G2.com.

take control doesn't work all the time and it cause frustration to our clients Review collected by and hosted on G2.com.

N-central feels quite granular compared to some of the other RMMs out there, and I really like the level of detail it offers on the dashboard. It’s as visual as it gets and handles large, chunky tasks with ease. The integrations are also super helpful for us, since they let us streamline a lot of our work and keep day-to-day tasks moving smoothly. Review collected by and hosted on G2.com.

It’s not a major concern, but the dashboard can sometimes be a bit tricky to navigate. Review collected by and hosted on G2.com.

Ncentral gives us the ability to directly access a device and provide immediate support to our customers, without needing to schedule a script and then hope for a good result. Review collected by and hosted on G2.com.

Nable will need a solid plan for the future to stay competitive. Review collected by and hosted on G2.com.

I really value the remote management capabilities of N-able N-central, specifically its 'Take Control' feature. This feature enables me and multiple colleagues to troubleshoot and run scripts remotely, all without interfering with the user's experience. It's particularly beneficial for us as an MSP, providing essential Remote Monitoring and Management (RMM) capabilities crucial for our engineers and support staff. The flexibility of having more than one person assist in troubleshooting under 'Take Control' mode boosts our team's efficiency, enhancing our overall support and management processes. Review collected by and hosted on G2.com.

I find that the remote CLI in N-able N-central truncates commands and has a very short disconnect timer. This issue forces me to run PowerShell scripts as jobs to ensure they complete successfully. Moreover, the truncating problem hampers my ability to capture console output for troubleshooting, which is a significant drawback. Review collected by and hosted on G2.com.

One thing I really like about N-able N-central is its deep visibility into endpoint health combined with proactive alerting. The customizable monitoring thresholds and detailed dashboards make it easier to detect issues early and reduce reactive firefighting. Additionally, its strong integration with patch management and security tools helps streamline day-to-day operations while maintaining consistency across environments. Review collected by and hosted on G2.com.

One area where N-able N-central could improve is the overall user experience, particularly around navigation and workflow efficiency. Simplifying certain configuration processes and providing more guided, in-context recommendations would help reduce time spent on routine tasks. Enhancing reporting customization and making performance insights more actionable would also add value for day-to-day operations. Review collected by and hosted on G2.com.

take control option to chat to customers, etc Review collected by and hosted on G2.com.

a bit hard to navigate, too much going on Review collected by and hosted on G2.com.

The ability to manage all OS and network devices using easy-to-use rules, plus the possibility to handle many tasks directly from the platform without needing to connect to customers’ devices. Review collected by and hosted on G2.com.

The GUI feels a bit slow, and sometimes there are too many alerts. Review collected by and hosted on G2.com.