---
title: N-able N-central Reviews
meta_title: 'N-able N-central Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 562 reviews by the users' company size, role or industry
  to find out how N-able N-central works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 562
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---

# N-able N-central Reviews
**Vendor:** N-able  
**Category:** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 562
## About N-able N-central
Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility and efficiency you need to monitor more, provide great customer service, and scale your business. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business N-central is designed to help you run your managed services business or internal IT department more efficiently, so you can focus on scaling operations.



## N-able N-central Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of N-able N-central, which simplifies remote management and integration of tools. (188 reviews)
- Users value the **automation capabilities** of N-able N-central, appreciating the control and flexibility it provides. (116 reviews)
- Users value the **customizable scripting options** and excellent remote access for effective IT management in N-able N-central. (112 reviews)
- Users value the **solid remote access** features of N-able N-central, enhancing monitoring and management capabilities. (89 reviews)
- Users value the **extensive monitoring capabilities** of N-able N-central, enabling proactive support without client disruption. (80 reviews)
- Users commend the **excellent and responsive customer support** of N-able N-central, enhancing their overall experience significantly. (79 reviews)
- Patch Management (71 reviews)
- Centralized Management (64 reviews)
- Remote Control (59 reviews)
- Reliability (55 reviews)

**What users dislike:**

- Users find the **missing features** in N-able N-central, like better chat and credential management, frustrating for support tasks. (87 reviews)
- Users experience **feature issues** with N-able N-central, including bugs, inconsistent filters, and a lack of reporting. (65 reviews)
- Users express frustration with the **inability to edit filters** and the complexity of managing patches in N-able N-central. (61 reviews)
- Users experience a challenging **learning curve** with N-able N-central due to scattered documentation and complexity. (47 reviews)
- Users find the **user interface confusing** , often struggling with navigation and frequent issues with the take control feature. (47 reviews)
- Users find N-able N-central has **limited features** hindering advanced automations and backend access for effective troubleshooting. (43 reviews)
- Poor Interface Design (40 reviews)
- Update Issues (40 reviews)
- Improvements Needed (38 reviews)
- Remote Access Issues (38 reviews)

## N-able N-central Reviews
  ### 1. Nable is the perfect solution for companies distributed around the world

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 13, 2024

**What do you like best about N-able N-central?**

Comprehensive Monitoring and Automation: N-central offers extensive monitoring of devices, networks, and applications. It automates routine tasks like patch management, freeing up technicians to focus on more critical tasks.

**What do you dislike about N-able N-central?**

Steep Learning Curve: N-central offers a broad range of features, which can make the platform overwhelming for new users or smaller MSPs. Setting up and configuring the system can be complex and time-consuming.

**What problems is N-able N-central solving and how is that benefiting you?**

currently I see no problems

  ### 2. Great tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diego E. | Senior ICT Customer Support, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 02, 2024

**What do you like best about N-able N-central?**

The best feature that N central has is to allow me to manage many clients all at the same time and keep them up to date.

**What do you dislike about N-able N-central?**

N central software deployment needs to be fined tuned to allow file transfer and program installation to be done in a single step.

**What problems is N-able N-central solving and how is that benefiting you?**

It benefits me allowing me to manage a large amount of devices at the same time.

  ### 3. N-Able Reivew

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2024

**What do you like best about N-able N-central?**

the concept of all in 1 is great, that I can go from looking at the CDM of the device, to remote login either Windows / Putty or what ever without exiting the program.

Overall product is a great value for my company, most of the service team appreciatesd the ease of use, and the consistency of the experience.

**What do you dislike about N-able N-central?**

The interface is still a bit clunky. 

Should intergrate better with Passportal and other password managers.

Windows update has been a problem in the past, and sometimes still seems to be an issue. 

Also cleanup of discovered devices, previous jobs.  I have opened tickets in the past and the results of, too bad that is the way it is.

N-Able has changed various vendors that make integration some what difficult, I understand they have bought their own backup solution.

**What problems is N-able N-central solving and how is that benefiting you?**

centralized monitoring for all environments, consistent interface for support staff. Remote Desktop is great in that it gives console access, not RDP access. 
all these with the additional abilities, remote start etc help make the service more seemless.

  ### 4. Remote Management Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2024

**What do you like best about N-able N-central?**

I enjoy a lot of the features about N-central.

It makes rebooting and running scripts significantly easier to schedule than other RMM solutions I used in the past 

I also enjoy that there is a robustness to it if you understand how to use the filters and rules systems to it.

Scheduling maintenance and downtime is a cinch and sending out mass changes is easy if you understand the above.

**What do you dislike about N-able N-central?**

Monitoring can be a chore at times and there are specific features that are clunky.

Also, the built in Take Control remote access tool is not as stable as it could/should be compared to other tools I have used.

**What problems is N-able N-central solving and how is that benefiting you?**

N-Central's patch management tool is extremely robust and can be extremely customizable based on the needs of the clients.

Working remotely to address issues through the system level command prompt also makes working on systems without interfering with the clients day.

  ### 5. Essential Platform for MSPs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Matthew D. | Cloud Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2024

**What do you like best about N-able N-central?**

N-Able is an excellent all in one platform MSPs to allow organizations to effectively monitor devices and get ahead of potential headaches with excellent and customizable monitoring tools and automatic ticket creation/closing.

**What do you dislike about N-able N-central?**

When it comes to organizations that contain both Apple and Windows devices, the Apple features are a bit lacking, but improving.

**What problems is N-able N-central solving and how is that benefiting you?**

When managing a great number of devices, it can't be difficult to get an overall outlook of device health, Nables monitoring and reports helps a lot in this aspect

  ### 6. Brilliant Tool very and very intuitive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2024

**What do you like best about N-able N-central?**

The centralised portal that allows you to managed a large amount of different areas such as AV, remote connection and patch managment.

**What do you dislike about N-able N-central?**

The unreliability of the patch managment system.

**What problems is N-able N-central solving and how is that benefiting you?**

Our ability to remote onto devie and do whatever is required remotely.

  ### 7. It's for me the best RMM in de business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Job S. | Senior Consultant & Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2024

**What do you like best about N-able N-central?**

Total overview of different problems (dashboards), Patching Microsoft and Third Party's

**What do you dislike about N-able N-central?**

The Microsoft integrations (don't yet do what is needed)

**What problems is N-able N-central solving and how is that benefiting you?**

Patching overview, one shop product icm with EDR,DNSFILTER all things like that.

  ### 8. All encompassing super application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 18, 2024

**What do you like best about N-able N-central?**

It is an easy to use user and server management with automations freeing up technicians tasks to just resolve issues

**What do you dislike about N-able N-central?**

If not setup correctly innitially, process speeds bring work to a standstill.

**What problems is N-able N-central solving and how is that benefiting you?**

Easy user and server access regardless of location from a single desk

  ### 9. N-Central gets the job done but there are better alternatives

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2024

**What do you like best about N-able N-central?**

It does the job and is pretty cutomizable.

**What do you dislike about N-able N-central?**

Connectivity is not always reliable. Interface is not great.

**What problems is N-able N-central solving and how is that benefiting you?**

Being able to manage and mnotior end user devices.

  ### 10. N-central is easily the most reliable RMM I've ever used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian H. | Senior Network Engineer/Escalations, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2024

**What do you like best about N-able N-central?**

Properly configured, N-central can automate almost any administration task. Since switching over to using N-central, we are reliably patching our endpoints, (including Mac and Linux machines) and automations are removing the repetitive work so our engineers can be proactive. It's just better in every way.

**What do you dislike about N-able N-central?**

I wish there was a way to import SNMP MIBs to add support for devices that N-central can't natively detect.

**What problems is N-able N-central solving and how is that benefiting you?**

Our patching was occasionally unreliable before moving to N-central. Since the switch, I've heard our patching reports referred to as "gospel" by our reporting manager.

  ### 11. Master of few, jack of all

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** April 17, 2024

**What do you like best about N-able N-central?**

N-Central allows me basic RMM needs of all flavors where traditionally I might have to have RMM1 for Windows devices and RMM2 for network devices.

Patch management has really been improved upon in the last few years

The ability to make custom monitors from our own scripts turned into automation policy objects.

Custom Properties for organization units or devices is a game changer.

**What do you dislike about N-able N-central?**

N-Central is not topology aware so if you have a device go down anything behind that device, or on that device, is going to send an alert or ticket.

**What problems is N-able N-central solving and how is that benefiting you?**

with the use of custom properties, API calls, and Automation Manager we have been able to create custom monitors to alert on problems in other platforms, such as if a device gets moved to the wrong folder in our anti-virus management portal.

  ### 12. Great RMM platform for any size MSP companies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexander B. | IT Operations Engineer and CyberSecurity Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 10, 2024

**What do you like best about N-able N-central?**

Amicable interface. 5 min max training to start.
Many features are helpful. This is out of out-of-the-box product that you can start using from day one.

**What do you dislike about N-able N-central?**

not really. May be price model could be high for one man shop

**What problems is N-able N-central solving and how is that benefiting you?**

Easy to patch, easy to install apps.

  ### 13. Stable platform with improving API

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mitch N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2024

**What do you like best about N-able N-central?**

It's been a great system for organizing our client devices and being able to automate day-to-day tasks. With the REST API, we've been able to leverage integration with our PSA (Halo) to a greater degree as well.

**What do you dislike about N-able N-central?**

Without a WAF like Cloudflare in front of N-Central (non-hosted), it can be pretty exposed. Would like to see faster implementation of the ideas that partners present during events.

**What problems is N-able N-central solving and how is that benefiting you?**

It's helping us keep most of our interactions remote without having too many techs in the field, and the AMP/scripting profile model allows us to take advantage of a lot of self healing, like around printer queues hanging.

  ### 14. Powerful RMM

**Rating:** 4.0/5.0 stars

**Reviewed by:** Devon C. | Security Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about N-able N-central?**

N-central ships with not a lot of options however its extremely customizable. Once the time was put into development our instance does 98% of the things we need from it.

**What do you dislike about N-able N-central?**

Some features that have been requested for years haven't been added. Custom SNMP monitors can only have thresholds on Integer values and not strings.

**What problems is N-able N-central solving and how is that benefiting you?**

N-central is our primary platform for remote access, management, monitoring, and patch control for our clients systems.

  ### 15. N-able N-central Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 01, 2024

**What do you like best about N-able N-central?**

Amazing asset management, and great way to consolidate everything you need to know about customers'  devices. Patch management is easily managed as well.

**What do you dislike about N-able N-central?**

The reporting can be a bit clunky for my taste.

**What problems is N-able N-central solving and how is that benefiting you?**

Instead of having services across different platforms, N-central consolidates them into one.

  ### 16. Pretty powerful tool, but there are some annoyances.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Evgeniy K. | Senior Network Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2024

**What do you like best about N-able N-central?**

Greate remote access tool for server, windows machines, and Macs.

**What do you dislike about N-able N-central?**

Assets do not update their names, IP addresses automatically. Too many 3rd party portals are introduced now.

**What problems is N-able N-central solving and how is that benefiting you?**

We can easily get remote access to client's machines, patch them automatically and blacklist all the bad patches. EDR deployment is easy for Windows machine, but nightmare for Macs.

  ### 17. powerful, usable, flexible rmm with some rough edges

**Rating:** 4.5/5.0 stars

**Reviewed by:** Douglas  H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 26, 2024

**What do you like best about N-able N-central?**

The integration with Take Control is outstanding for our help desk technicians. The managed asset inventory reports in report manager is tremendous for lifecycle planning.

**What do you dislike about N-able N-central?**

The interface for automation manager is frustrating and has a horrible learning curve. I know how to write powershell scripts, but I cannot figure out how to make it run on my endpoints in such a way that I can run monitors or alerts against it.

**What problems is N-able N-central solving and how is that benefiting you?**

Every department uses ncentral as part of our daily responsibilities, it's indispensable to our operations. We could not maintain the level of service that our customers expect without ncentral.

  ### 18. Empowering Efficiency: A Positive Review of N-Central

**Rating:** 4.0/5.0 stars

**Reviewed by:** Yeprem A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2024

**What do you like best about N-able N-central?**

N-central stands out for its comprehensive monitoring, automation, scalability, remote management, and analytical capabilities. It helps us streamline our IT operations, saving time and improving efficiency.

**What do you dislike about N-able N-central?**

N-central is a complex setup, there are occasional issues with updates and stability, customer support responsiveness is ok, but not great. Pricing varies quite a bit sometimes. Negotiating the price can yield better results.

**What problems is N-able N-central solving and how is that benefiting you?**

N-central solved a many of our challenges by providing centralized monitoring, proactive detection, automation, enhanced security, scalability, and insights. It improved operational efficiency, reduced downtime, helps bolster security fairly easily, and scales to business growth.

  ### 19. N-Able is great

**Rating:** 4.0/5.0 stars

**Reviewed by:** Leigh M. | Project Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2024

**What do you like best about N-able N-central?**

The level of information you can view on devices and endpoints

**What do you dislike about N-able N-central?**

The layout can look a bit busy sometimes.

**What problems is N-able N-central solving and how is that benefiting you?**

Device RMM and Patching

  ### 20. Great Monitoring Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2024

**What do you like best about N-able N-central?**

The possibility to run scripting and not have to access each server. Also, being able to start services from the GUI is really great!

**What do you dislike about N-able N-central?**

Having to constantly relog after. Also, sometimes it lags to make the connection.

**What problems is N-able N-central solving and how is that benefiting you?**

Solving the patching in bulk automatically. Saves a lot of time monthly

  ### 21. A true gamechanger

**Rating:** 5.0/5.0 stars

**Reviewed by:** Donovan d. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 10, 2023

**What do you like best about N-able N-central?**

N-central is a powerful tool that will revolutionize the way you support your customers.

**What do you dislike about N-able N-central?**

There is nothing I dislike about the product. It might not be perfect, but they have an incredible team who continually improve the product monthly.

**What problems is N-able N-central solving and how is that benefiting you?**

They enable us to monitor all of our endpoints with ease. Supporting our clients from anywhere in the world is a big benefit for us

  ### 22. Exception product to leverage automation, monitoring, and reporting.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 25, 2024

**What do you like best about N-able N-central?**

The Automation Manager, we have now built out over 100 automations ourselves to streamline software installs and ticket remediation.

**What do you dislike about N-able N-central?**

Not being able to push multiple push thrid party software items at one time via a stack.

**What problems is N-able N-central solving and how is that benefiting you?**

Increased efficency by leveraging automation and self healing via monitoring.

  ### 23. N Central Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yash a. | Information technology Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about N-able N-central?**

I use ncentral on daily basis. I like the automation and scripting option the most as I use it often to push the scripts. Moreover, like the detailed info of the systems in the portal and option to manage and trouble shoot the device without remoting in the systems.

**What do you dislike about N-able N-central?**

Sometimes, Eventhough the device is online, it takes time to remote in and shows it is offline. Also, after the ncentral agent installation, it shows not configured and have to reinstall it to get it working. I am sure it will be better over the time and updates.

**What problems is N-able N-central solving and how is that benefiting you?**

Patch management, Automation and EDR management

  ### 24. N-Able N-Central RMM is Awesome!

**Rating:** 5.0/5.0 stars

**Reviewed by:** dspink@wolfconsulting.com S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2024

**What do you like best about N-able N-central?**

N-Central is very powerfull and has many useful features.  Our MSP switched from Kaseye to N-Central in 2015 and it was a huge improvement.  All of us find it easy to use and use it every day for many things.  We have been able to integrate N-Central into various other systems that our MSP uses.

**What do you dislike about N-able N-central?**

The only thing that I would like to see improved is the reporting.  The current Report Manager is a little clunky.

**What problems is N-able N-central solving and how is that benefiting you?**

N-Central is our RMM tool and we use it to manage all ~6,000 endpoints.  We use it for patch management, automation, and invemtory.

  ### 25. A very helpful product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 26, 2024

**What do you like best about N-able N-central?**

you can see an overview of everthing from one creen

**What do you dislike about N-able N-central?**

THe device views could show more detail and have more customisation

**What problems is N-able N-central solving and how is that benefiting you?**

mananging and monitoring endpoint from one screen

  ### 26. N-Able and N-Central as a tool is great

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 26, 2024

**What do you like best about N-able N-central?**

N-Central est un outil qui nous aide à mieux gérer nos clients au quotidien. Les nouvelles intégrations de l'EDR ont été excellentes et la promotion pour le déployer nous a également aidés à obtenir une grande adhésion des clients.

**What do you dislike about N-able N-central?**

I found that some of the sales staff have been more focused on sales than helping us meet our needs and listening to what needs our clients have.

**What problems is N-able N-central solving and how is that benefiting you?**

Ensure our clients have good uptime and machines are secure while removing the need for on-site slow response times.

  ### 27. Pleasantly surprised

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ian M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2024

**What do you like best about N-able N-central?**

I like the quick access Tools. Automaton manager which no one in my organization had used is great and pretty easy to use. Automaton manager cookbook and the boot camp is very helpful.

**What do you dislike about N-able N-central?**

I dislike how my company was using ncental. They had barely scratched the surface of what ncentral can do and there was no defined processes on how to use the tool

**What problems is N-able N-central solving and how is that benefiting you?**

Patch management and soon to be automation

  ### 28. NCentral

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** October 15, 2024

**What do you like best about N-able N-central?**

It is very customisable and there are lots of content

**What do you dislike about N-able N-central?**

It is not very easy to use and will take some time to learn

**What problems is N-able N-central solving and how is that benefiting you?**

Central place to manage devices

  ### 29. N-Central is a solid RMM with good features

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2024

**What do you like best about N-able N-central?**

Good support for powershell and GUI based Automation Policies.  Good direct support tools and integrations.

**What do you dislike about N-able N-central?**

Updates can cause issues with previosuly created Automation policies, causing these to have to be re-created.

**What problems is N-able N-central solving and how is that benefiting you?**

Monitoring, patching, and automated resolution of issues on endpoints

  ### 30. Good product overall for managing IT assets

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2024

**What do you like best about N-able N-central?**

Easy to install the agent
Great for pushing scripts, automation policy and monitoring of any kind
Take control is vey easy to use

**What do you dislike about N-able N-central?**

Patching can be difficult to configured
Integrated EDR is not complete as the standalone version

**What problems is N-able N-central solving and how is that benefiting you?**

Take control, I can easily access a remote computer to help a user of correct using using being physically on site.
Remote File explorer
Remote Monitoring of processes

  ### 31. Overall good. Support is disappointing, release cycle needs to slow down and focus on stable builds

**Rating:** 4.0/5.0 stars

**Reviewed by:** James K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 02, 2024

**What do you like best about N-able N-central?**

Ability to configure a multitude of settings and having granular control.

**What do you dislike about N-able N-central?**

- Support
- Auditing is atrocious... been saying it's coming with analytics for years but still awful. 
- GA builds feel more like beta builds while the RC feels like alpha. Not enough testing at all and feels like it's being pushed by an agenda, not caring about end users
- probe scanning is sub-par. Subnet masks are limited and a lot of customers are moving away from hardware / domains and into azure ad so it's tough to scan. No raspberry- pi probe ability / Linux ability to send out to client. Cheap and easy. 
- re-install agent without probe

**What problems is N-able N-central solving and how is that benefiting you?**

Managing patching, monitoring and remote conteol with enterprise environments.

  ### 32. Great functionality for MSPs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael Z. | Service Manager /Service Desk Teamleitung, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 29, 2024

**What do you like best about N-able N-central?**

customizability, patching, service templates, notifications (integrations with serviceNow)
customer support is great

**What do you dislike about N-able N-central?**

i'd like more searching possibilities (customers/users)
i'd like the REST API to provide similar results as SOAP (applications installed and full device info)
deviceAssetInfoExportDeviceWithSettings
deviceGet

**What problems is N-able N-central solving and how is that benefiting you?**

multiple clients monitoring with one tool
thanks to service templates we can monitor same stuff on similar machines

  ### 33. Quite a nice tool for managing devices

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mike S. | Report Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 26, 2024

**What do you like best about N-able N-central?**

I love the ability to manage devices and the reporting tools provided.

**What do you dislike about N-able N-central?**

I would like the ability to add information about devices manually.

**What problems is N-able N-central solving and how is that benefiting you?**

I love the ability to manage multiple business clients and the multiple devices that each client uses.

  ### 34. Good fit for our Business Model

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2024

**What do you like best about N-able N-central?**

So far N-Central has been the best fit solution for our business model, as far as features goes.

As an MSSP we perform many RMM tasks for our customers, but at the same time we are able to give the customer's IT department RMM access to their own devices as well.

**What do you dislike about N-able N-central?**

Cumbersome tech support. The few times we need thech support, the process for getting support is lengthy and slow.

**What problems is N-able N-central solving and how is that benefiting you?**

Quick and easy RMM access with insight to machines and easy Remote Desktop support.

  ### 35. It was a blessing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2024

**What do you like best about N-able N-central?**

The interface is intutituve, the platform is extremely easy to use, and the integrations are smooth! Implementing it to our customers has been so easy, I almost can't believe it. Every issue I have had has been handled by their customer support quickly.

**What do you dislike about N-able N-central?**

Small things like not being able to easily see the public IP of a device or search for a device by privte ip.

**What problems is N-able N-central solving and how is that benefiting you?**

Remote access for technicians and end users. Endpoint Detection and Response. Proper patch management. Ability to SNMP monitor network devices.

  ### 36. We use it everyday to support several costumer sites.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2024

**What do you like best about N-able N-central?**

Being able to take control over server systems and PC from anywhere.
Using scheduled tasks and other stuff.

**What do you dislike about N-able N-central?**

Downtimes are a little but clumsy to configure.

**What problems is N-able N-central solving and how is that benefiting you?**

I dont really know how to answer that question.

  ### 37. Patch Management is a little buggy/finicky but overall the app is great, especially, remote control

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** September 19, 2024

**What do you like best about N-able N-central?**

Remote control via Take Control and the seemingly infinite amount of web console options available.

**What do you dislike about N-able N-central?**

Patch Management is overly complicated and often times doesn't work as expected.

**What problems is N-able N-central solving and how is that benefiting you?**

We're looking to move away from WSUS.

  ### 38. Helpful and very informative.

**Rating:** 5.0/5.0 stars

**Reviewed by:** John B. | IT Analyst acting manager., Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2024

**What do you like best about N-able N-central?**

Ease of use.  It has most of the functionality that I need.

**What do you dislike about N-able N-central?**

Nothing at this time, thank you.   It works.

**What problems is N-able N-central solving and how is that benefiting you?**

EDR ans patch management.

  ### 39. very helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 01, 2024

**What do you like best about N-able N-central?**

universal management tool, makes work easier and saves a lot of time

**What do you dislike about N-able N-central?**

nothing to complain about. easy to use tool

**What problems is N-able N-central solving and how is that benefiting you?**

patch management, software deployment and remote management

  ### 40. N-able N-Central is user friendly and highly scalable.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 17, 2024

**What do you like best about N-able N-central?**

Robust monitoring and management, user-friendly interface.

**What do you dislike about N-able N-central?**

I do not have much that I dislike but to mention a few I would say the support  response time.

**What problems is N-able N-central solving and how is that benefiting you?**

With efficient remote support, we can solve problems while sitting in our comfort zone. We can automate tasks to save time, generate reports, etc.

  ### 41. Very Advanced and High tech

**Rating:** 3.0/5.0 stars

**Reviewed by:** Oliur R. | 2nd Line IT Support Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 21, 2024

**What do you like best about N-able N-central?**

Many different feautes within the platform to be able to manage devices.

**What do you dislike about N-able N-central?**

Some features are very advanced and require a lot of background knowledge to be able to understand how they work.

**What problems is N-able N-central solving and how is that benefiting you?**

Able to flawlessesly connect to end users.

  ### 42. Brendan at MrPC Corporate

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 10, 2024

**What do you like best about N-able N-central?**

Ability to manage our customer base and support them remotely.

**What do you dislike about N-able N-central?**

Some of the features in the professional version should be available in the essentials version.

**What problems is N-able N-central solving and how is that benefiting you?**

Providing remote support to our customers without the need to repeatedly guide them through downloading TeamViewer.

  ### 43. My Perspective

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 25, 2024

**What do you like best about N-able N-central?**

What I like best about N-able is the centralized management.

**What do you dislike about N-able N-central?**

The dashboard can sometimes feel a bit busy. I wish it was a bit more simplified.

**What problems is N-able N-central solving and how is that benefiting you?**

Identifying threats

  ### 44. It is a platform that automates IT infrastructure management processes.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marcelo G. | Gerente de Tecnologia, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2024

**What do you like best about N-able N-central?**

On a single screen, all your IT infrastructure, including hardware, software, antivirus, backups, and more...

**What do you dislike about N-able N-central?**

Hmmmm I kept thinking, I don't think I'll find anything negative for the moment.

**What problems is N-able N-central solving and how is that benefiting you?**

I don't understand the question.

  ### 45. Great MDM Choice

**Rating:** 4.0/5.0 stars

**Reviewed by:** Juan Ramon G. | IT Specialist, Automotive, Enterprise (> 1000 emp.)

**Reviewed Date:** June 05, 2024

**What do you like best about N-able N-central?**

Management of hardware and management of upgrades

**What do you dislike about N-able N-central?**

Your remote control add-on often crashes and disconnects active sessions suddenly.

**What problems is N-able N-central solving and how is that benefiting you?**

It is a great solution to control equipment updates. It is very useful for managing patches and identifying common problems quickly on computers and all managed hardware.

  ### 46. Helps Provide IT Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2024

**What do you like best about N-able N-central?**

All aspects of IT located in one software package. Provides the tools we require to offer IT support to our clients.

**What do you dislike about N-able N-central?**

Can't think of anything at the moment that I dislike

**What problems is N-able N-central solving and how is that benefiting you?**

Patch managemnet is automated
Easy to manage endpoints
EDR offers creat endpoint protection

  ### 47. Great tool to work with

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diego E. | Senior IT support, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2024

**What do you like best about N-able N-central?**

Deployments are fast and easy, it feels like RMM made easy.

**What do you dislike about N-able N-central?**

GUI needs some improvement to be more intuitive

**What problems is N-able N-central solving and how is that benefiting you?**

It is helping me deploy faster and better for my environment

  ### 48. Great RMM product with a ton of capabilities

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 22, 2024

**What do you like best about N-able N-central?**

There are several things that are desirable about N-Central.  Mainly the use of use when setting up customer and deploying the probes/agents.  Makes it easy to set custom alerts or all managed systems and remediate.  The ability to easily push software, files and scripts makes life a lot easier.  Lastly, have never had a bad interaction with support.  They are always prompt and can provide a solution.

**What do you dislike about N-able N-central?**

The only thing that would be nicer is to possibly overhaul the user/roles section of this RMM solution.  Can be a little interesting setting things just so.

**What problems is N-able N-central solving and how is that benefiting you?**

Helps with pushing out updates, third-party software, enterprise wide remediation of systems via scripts.  Not a lot that it can't do.

  ### 49. slowly getting better and more modern

**Rating:** 3.5/5.0 stars

**Reviewed by:** Martin E. | Senior System Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 04, 2024

**What do you like best about N-able N-central?**

patching is great, except reboots which is lacking a bit, automation is strong and self heal can be used to restart services and other things for bigger automation.

**What do you dislike about N-able N-central?**

legacy portal that is sluggish and very convoluted in the menus. not intuitive. patch notifications are from windows 7 times and a bit embarrassing including the reboot prompt.

difficult to use
lack of integration until 2024.1

**What problems is N-able N-central solving and how is that benefiting you?**

end user issues
helping with patching

  ### 50. Great product for SME.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2024

**What do you like best about N-able N-central?**

N-able support team provided excellent experience for me.

**What do you dislike about N-able N-central?**

Some features are abit complex to configure.

**What problems is N-able N-central solving and how is that benefiting you?**

Able to have an insight of customer environment and infra health.


## N-able N-central Discussions
  - [Why is there no "Server Down" alarm or monitoring notificaiton ?](https://www.g2.com/discussions/why-is-there-no-server-down-alarm-or-monitoring-notificaiton) - 1 comment, 1 upvote
  - [Integration with more 3rd party AV on the horizon? Such as sophos?](https://www.g2.com/discussions/15640-integration-with-more-3rd-party-av-on-the-horizon-such-as-sophos) - 1 comment, 1 upvote
  - [Should I stay or should I go?](https://www.g2.com/discussions/should-i-stay-or-should-i-go) - 1 comment, 1 upvote
  - [Can I remotely connect to customers through a firewall?](https://www.g2.com/discussions/can-i-remotely-connect-to-customers-through-a-firewall) - 1 comment, 1 upvote
  - [Can N-central handle all of my customers' devices?](https://www.g2.com/discussions/can-n-central-handle-all-of-my-customers-devices) - 1 comment, 1 upvote

- [View N-able N-central pricing details and edition comparison](https://www.g2.com/products/n-able-n-central/reviews?page=6&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-04+08%3A47%3A22+-0500&secure%5Bsession_id%5D=ccd0fdd1-7a28-47aa-94cf-4dd4338fa823&secure%5Btoken%5D=d08484f73f2684e1361a69538011daf5b188cbdeb75d01ace53e5e2ccbaacca0&format=llm_user)
## N-able N-central Integrations
  - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews)
  - [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews)
  - [HaloPSA](https://www.g2.com/products/halopsa/reviews)
  - [IT Glue](https://www.g2.com/products/it-glue/reviews)
  - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews)
  - [N-able MSP Manager](https://www.g2.com/products/n-able-msp-manager/reviews)
  - [ScalePad Lifecycle Manager](https://www.g2.com/products/scalepad-lifecycle-manager/reviews)
  - [SentinelOne Singularity Cloud Security](https://www.g2.com/products/sentinelone-singularity-cloud-security/reviews)
  - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews)

## N-able N-central Features
**Inventory Management - Remote Monitoring & Management (RMM)**
- Device Management
- Asset Management
- ITIL Policy Compliance

**Scope**
- Endpoint Inclusiveness
- Multi-OS Support

**Functionality**
- Performance Monitoring
- Alerting
- Multi-Network Capability

**Generative AI**
- AI Text Summarization

**Monitoring - Network Monitoring**
- 360-Degree Network Visibility
- Automated Network Discovery
- Real-Time Monitoring

**Services - Endpoint Detection & Response (EDR) **
- Managed Services

**System Control**
- Device Control
- Web Control
- Application Control
- Asset Management
- System Isolation

**Analysis**
- Threat Detection

**Monitoring and Management**
- Remote Monitoring
- Asset Tracking
- Application Deployment
- Patch Management
- Asset Tracking

**Security**
- Reporting and Alerts
- Endpoint Protection
- Remote Wiping

**Management**
- Performance Baseline
- Data Visualization
- Path Analysis

**Analytics - Network Monitoring**
- Predictive Performance Analytics
- Packet & Flow Analysis

**Vulnerability Prevention**
- Endpoint Intelligence
- Firewall
- Malware Detection

**Platform**
- Unified Communications Platform
- Remote Access
- ITIL Policy Compliance
- Asset Tracking
- IT Knowledge Management

**IT Operations & Workflow - Remote Monitoring & Management (RMM)**
- Workflow Management

**Management**
- Device Enrollment
- Device Configuration
- Device Compliance
- Usage Information
- Data Separation

**Security - Network Monitoring**
- Encrypted Data Transmission
- Zero Trust and Identity Management
- Integrated Network Security

**Security Management**
- Incident Reports
- Security Validation
- Compliance 

**Security**
- Endpoint Protection
- Patch Management
- Disaster Recovery
- Service Management
- Workflow Management

**Service Management**
- Remote Access
- Service Management (Issue Prioritization)
- Ticketing

**Network Performance - Network Monitoring**
- Dynamic Network Optimization
- Automated Tasks Routing

**Agentic AI - Unified Endpoint Management (UEM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**AI Automation - Network Monitoring**
- Machine Learning-Based Anomaly Detection
- Self-Healing Networks
- Predictive Network Maintenance

**Agentic AI - Enterprise IT Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Remote Monitoring & Management (RMM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Network Monitoring**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top N-able N-central Alternatives
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,926 reviews)
  - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,223 reviews)
  - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) - 4.5/5.0 (789 reviews)