--- title: MyMedLeads Reviews meta_title: 'MyMedLeads Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how MyMedLeads works for a business like yours. aggregate_rating: rating_value: 1.5 review_count: 2 scale: '5' date_modified: '2026-06-04' parent_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # MyMedLeads Reviews **Vendor:** MyMedLeads.com **Category:** [Referral Management Software](https://www.g2.com/categories/referral-management) **Average Rating:** 1.5/5.0 **Total Reviews:** 2 ## About MyMedLeads MyMedLeads reduces the points of failure inherent in the medical industry's sales process, including not calling leads fast enough, insufficient follow-up and the absence of critical tools that track all the right information about leads. ## MyMedLeads Reviews ### 1. Nightmare CRM - Only One that Connects to Nextech, and Would Not Buy Nextech Because This is Awful **Rating:** 0.0/5.0 stars **Reviewed by:** Jenn P. | Fractional CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about MyMedLeads?** Their visualization of data was a good idea - love the idea of a funnel dashboard and colors, just wish the data were useful and accurate. **What do you dislike about MyMedLeads?** This list is long, so I'm sticking to the absolute dealbreakers: 1. Doesn't feed data back into Google Paid Ads - if you ever want your paid search ads to be competitive, this is a HUGE problem. 2. Their unread texts box is broken - so your staff will miss unread texts from new leads - this one makes my head explode 3. If a patient that already exists in your Nextech system contacts you via a contact form on your website, you won't see it in MyMedLeads, so you better set up some other system to check through all of your contact form fills for these. My Med Leads says "they aren't a new lead, so they don't belong in our system" as if servicing all of those form fills isn't important. 4. If you use their webchat and you don't respond within 30 seconds, the chat closes for inactivity and you cannot respond and you have no contact info to contact the person you were talking with, whatsoever - this is the practice user not responding within 30 seconds, as if our front desk teams can always be that quick to respond... 5. There is no tracking info for webchat - I've only seen CallRail get close to solving this, but it's important to know 6. Their integration team needs 2 weeks to make changes to your webform, unless you want to throw your weight around and argue with them. Want to launch a new website or new lead form? Expect 2 weeks post-production before they can have it live and integrated. But also, expect many problems there - their team wants easy, not what's best for your down-funnel drip campaigns. Even when I've provided spreadsheets mapping contact form entries to the correct procedure of interest tag in their system, it's taken many rounds of my testing and corrections to get things right - I've honestly given up this last time. Ever request is met with exasperation on their end and it is exhausting. 7. Support when there are problems focuses on how it is user error. Their system does not default to the same date ranges as you switch between pages. Imagine how frustrating it is for your front desk team to need to check the date range didn't change to some random new selection as they move between leads lists and text dashboard - but that is user error, not a bug they fix. 8. The reports are poorly documented, and when you look into what they measure, it's not what you would need to make business decisions. 9. If you use their phone tracking system to try to measure new patient phone calls, these will show up in your staff's "new leads" funnel and confuse them, because they look like leads that need reaching out to - so choose between staff being able to work simultaneously to manage leads as a team, or being able to measure all leads through 1 system. I could sum this up with 1 sentence - this is the most expensive (both in dollars, time, employee morale, and patients - mistake our practice has ever made. Please don't let them convince you this product is good. **What problems is MyMedLeads solving and how is that benefiting you?** I kind of have to laugh at this - we thought it would be a good CRM for us - it is causing soooo many more problems than we ever had before. ### 2. It's Ok **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2019 **What do you like best about MyMedLeads?** Does a good job of allowing us to capture leads, save notes, and follow-up **What do you dislike about MyMedLeads?** Too many duplicate leads, lack of proper funneling, limited resources **What problems is MyMedLeads solving and how is that benefiting you?** It helps our very busy business properly capture and track leads. It allows multiple team members to properly manage the inbound calls and emails coming into our practice, and for everyone to be aligned and know where the lead exactly stands. ## MyMedLeads Discussions - [What is MyMedLeads used for?](https://www.g2.com/discussions/what-is-mymedleads-used-for) - [View MyMedLeads pricing details and edition comparison](https://www.g2.com/products/mymedleads/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-15+15%3A24%3A47+-0500&secure%5Bsession_id%5D=2e3147ca-6bef-4c7d-91b7-19469d448225&secure%5Btoken%5D=99bbd32328177084ba1dab2320483959fe91c044e8d71a8abadebd24511bad83&format=llm_user) ## MyMedLeads Features **Data Management** - EHR Integration - Referral Insight - Referral Database - Data Sharing **Visibility** - Scheduler - Source Tracking - Referral Tracking ## Top MyMedLeads Alternatives - [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) - 4.7/5.0 (332 reviews) - [Artera](https://www.g2.com/products/artera/reviews) - 4.8/5.0 (89 reviews) - [Snoball](https://www.g2.com/products/best-company-snoball/reviews) - 4.7/5.0 (70 reviews)