G2 reviewers report that AppFolio Property Manager excels in overall user satisfaction, boasting a significantly higher G2 Score compared to MRI Property Management. Users appreciate the software's ability to streamline workflows, with one reviewer noting the ease of accessing work orders and inspections all in one place.
Users say that AppFolio's implementation process is notably seamless, making it easy for new users to get started without hassle. This is in contrast to MRI Property Management, where some users have expressed challenges in setup, indicating a less intuitive onboarding experience.
Reviewers mention that AppFolio provides superior communication tools for tenant interactions, which enhances property management efficiency. One user highlighted how the platform facilitates communication with tenants and prospects, a feature that is less emphasized in MRI Property Management.
According to verified reviews, AppFolio shines in its user-friendly interface and robust feature set, particularly in areas like tenant screening and maintenance service requests. Users have praised the software for its ability to keep track of these tasks effectively, while MRI Property Management, although user-friendly, lacks the same level of functionality in these specific areas.
Users appreciate the variety of reporting options available in MRI Property Management, which helps them manage their commercial real estate portfolios. However, they also note that while it offers a centralized place for tenant information, it doesn't match the comprehensive capabilities of AppFolio in terms of integration and automation.
G2 reviewers highlight that AppFolio's quality of support is consistently rated higher than that of MRI Property Management. Users have expressed satisfaction with AppFolio's responsive support team, which contrasts with some MRI users who have reported slower response times and less effective assistance.
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Hi Kaila! Thank you so much for asking that question. My name is Jasmine and I'm a Research Analyst at G2. I specialize in a few vertical industries,...Read more
It holds information such as tenant information, unit room number/letter, and best contact information to reach out to residents for any reason.Read more
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