MindCloud Reviews & Product Details

MindCloud is a game-changer in the industry. Not only does the MindCloud provide, by far, the quickest turnaround time for systems integration, they are also the most cost-effective solution. Best of all, MindCloud's entire staff, from their Executives to their Project Managers to their Software Developers, is a pleasure to work with. Review collected by and hosted on G2.com.

There were a lot of hiccups during implementation as expected, but MindCloud was always quick to jump onto an issue and find a solution, including on weekends. There were times when the support staff was on vacation, and MindCloud's CEO jumped in to help - talk about dedication and rolling up your sleeves! Review collected by and hosted on G2.com.

It's very affordable, and therefore a perfect fit for small(er) projects as a start. Potential for big ones. It has a learning curve, but if you're a bit comfortable with some scripting, then this shouldn't be a problem at all, specially with the help of AI and/or MindCloud's customer support. Implementation is super easy to start with and they have some recipes (workflows) to get you started, which you can modify to your liking to get your integrations working. Review collected by and hosted on G2.com.

It's a bit of a learning curve, so be ready to spend some time on this. Support is good, but they want you to rely on AI if you're not too comfortable with scripting (like GraphQL). There may be some bugs lingering around, but their customer support is on top of things, so they're not that big of a deal, as long as you communicate with them regularly. Review collected by and hosted on G2.com.

As someone who values customer service, MindCloud consistently delivers exceptional support, clear communication, and a genuine willingness to help.

Their team is responsive, knowledgeable, and goes out of their way to make sure every question is answered and every issue is addressed quickly.

It’s rare to find a company that makes you feel this supported throughout the entire process, and that level of care has made a huge difference in our companies experience. Review collected by and hosted on G2.com.

Honestly, there isn’t much to dislike at this point. Any questions or challenges we’ve had were addressed quickly, and the team has been very open to feedback.

The only thing I’d mention is that, as with any new platform, there can be a learning curve while getting familiar with all the tools and capabilities. However, MindCloud’s support team makes that process much easier. Review collected by and hosted on G2.com.

MindCloud delivers a clean, transparent iPaaS experience with powerful NetSuite and Shopify integrations. The platform is intuitive, fast to implement, and doesn’t require external consultants. Their customer support is exceptional. Responsive, knowledgeable, and proactive. Compared to Celigo, MindCloud feels like a true partner, not just a vendor. Review collected by and hosted on G2.com.

There’s very little to dislike. If anything, I’d like to see more pre-built templates for common eCommerce flows, but their team builds custom connectors quickly and reliably, so it’s not a blocker. Review collected by and hosted on G2.com.

What I liked most about Mindcloud was its flexibility and the quality of its customer support. The platform gave us the power to create a customized integration between HubSpot and NetSuite that perfectly matched our unique business needs. This level of control ensured our data flows were accurate and reliable. Additionally, the customer support team was excellent—responsive, knowledgeable, and always helpful, which made a significant difference in our experience. Review collected by and hosted on G2.com.

My main issue with Mindcloud was that the ease of use was more difficult than we expected, and the overall implementation timeline was significantly longer than initially promised. The setup took a lot of effort on our part, which caused some project delays. While the platform's flexibility is a huge plus, it seems to come with a more involved and time-consuming setup process that future users should be aware of. Review collected by and hosted on G2.com.

I like the business model they have chosen. Their team is competent @ understanding requirements and translating those to solutions that have worked for us. It has been a great win for us. Review collected by and hosted on G2.com.

Growing companies have drawbacks, just like every business. Getting and keeping great Project Managers that stay in touch with the client while a project is moving and ensuring the client feels up to date on the latest expectations is something for Mind Cloud to continue to improve upon. Review collected by and hosted on G2.com.

Mind Cloud has been incredibly helpful. They made me feel comfortable from the start, really listened, and followed through on what they said they would do. Reliable, trustworthy, and supportive. Review collected by and hosted on G2.com.

I have nothing negative to say! MindCloud is wonderful! Review collected by and hosted on G2.com.

MindCloud approached us on the promise of being a white glove iPaaS partner. This was almost 4 years ago and they have consistently delivered on that promise again and again. They have been a foundational partner that our company has relied on to help us achieve a level of systems integration that seemed impossible, but is now routine. Review collected by and hosted on G2.com.

As our requirements have grown, especially around business intelligence and the data warehouse, it can occasionally be challenging to develop some of these workflows through an external development team. The level of sophistication and the speed of business has changed dramatically for our company over the last 4 years. But MindCloud has adapted- they now have a customizable workflow engine that let's our software developers build and modify workflows that affords us the speed to deliver to keep up with the demands of the business Review collected by and hosted on G2.com.

Switching to Mindcloud has completely transformed our operations. As an IPaaS (Integration Platform as a Service), it delivers enterprise-level API integration with unmatched ease of use—far superior to our previous solution, Celigo.

Before Mindcloud, we spent 2–4 hours daily troubleshooting stuck data across platforms. Now, our integrations run smoothly with minimal intervention, freeing up valuable time and reducing operational stress. The platform is intuitive enough that I personally learned to read JavaScript and now make coding adjustments myself—something I never thought I’d be doing.

One standout example: I was able to code and deploy a custom TikTok order flow across multiple systems—Shopify to NetSuite, NetSuite to ShipStation, and back—without needing external dev support. That level of control and flexibility is rare.

Mindcloud’s support team is highly responsive, but what’s even better is that we can troubleshoot and tweak flows independently. Whether it's building new integrations or refining existing ones, the platform empowers our team to move fast and stay agile.

Bottom line: Mindcloud is not just a tool—it’s a strategic asset. It’s helped us eliminate recurring data issues, streamline operations, and take ownership of our integration architecture. Review collected by and hosted on G2.com.

1. Mindcloud is still a relatively young company, which means some features are evolving and documentation can be light in places. But that agility works in our favor—they’re highly responsive, open to feedback, and willing to prioritize our needs. We get the kind of personalized attention that’s rare with larger vendors.

2. While the platform is user-friendly, building more advanced flows or making custom code adjustments does require some technical learning. That said, the experience has been empowering—I picked up JavaScript just to work within Mindcloud, and now I can troubleshoot and enhance flows myself. It’s a steep curve, but the payoff is real autonomy.

3.Mindcloud doesn’t rely heavily on rigid prebuilt templates like some competitors. At first, this meant more setup work, but it ultimately gave us the flexibility to build flows tailored to our exact business logic. We’re not boxed into generic solutions—we’re building smarter, leaner integrations.

4. Compared to larger platforms, Mindcloud’s ecosystem is still growing. But that also means they’re not bogged down by legacy systems or bureaucracy. Updates roll out quickly, and they’re constantly improving based on real user feedback—including ours. Review collected by and hosted on G2.com.

Communication from the MindCloud team throughout the implementation process was stellar. They were quick to offer solutions when we ran into any problems and worked hard to set up our workflows exactly how we needed them. Review collected by and hosted on G2.com.

Implementation took a bit longer than we had anticipated. However, it allowed us to fine-tune all of the workflows so we got exactly what we needed. Review collected by and hosted on G2.com.