Medallia Agile Research Reviews & Product Details

This system allows me to automate a number of processes to simplify the execution time of each task. Thanks to this, together with my work team, we have been able to see the opportunities and threats of the market to be efficient when placing my services and products in sales, thus improving processes with weaknesses. I like that this system is simple to manage, as it has a very friendly interface and allows us to understand each of its analytical reports. I also find this system ideal because it allows me the possibility of integrating it with other sales programs to have everything at hand and in one place. These little details really help a lot. Review collected by and hosted on G2.com.

It is not common, but sometimes there are problems with the system, which make us contact the technical assistance team to correct these errors. Of course, it is annoying, but it does not influence my decision to look for another system. Review collected by and hosted on G2.com.

CheckMarket is very intuitive and easy to use. It was very simple to customize my own survey questions. Review collected by and hosted on G2.com.

Every once in a while the system would lag and I’d have to reload the page. Not sure if that was an issue on my end or CheckMarket’s though. Review collected by and hosted on G2.com.

Promoter has a great user interface, on top of that helped us keep track of all of our customer surveys. It’s very easy to use and has really good features. You are able to create several campaigns and monitor all at once, and you are also able to monitor the specific segment for one country for example or view the whole organization’s NPS score. Dashboards provide more information in detail about that specific campaign, overall graphs allow us to pinpoint specific dates to view if scores have changed with a product release for example and thus, understand the impact that this can have on our customers. I really love the feature of viewing the historic data score per customer, with this you can see how the score of the customer changes with time whilst using your product or service, viewing all scores with this feature allows the organization to understand if you’re heading in the right direction. Also, when you ask support a question they get back to you usually within the same day, very quick and helpful in their responses. Review collected by and hosted on G2.com.

It serves its purpose, I must admit I have no complaints or dislikes with this tool. You can certainly keep working on adding advancements and new features, but for our department it works perfectly. Review collected by and hosted on G2.com.

The back-end reporting features are great and easy to understand. Review collected by and hosted on G2.com.

The cost per survey is quite expensive, especially when you have tight budgets. Review collected by and hosted on G2.com.

CheckMarket is a solid survey platform and the team has provided us with recommendations to help us structure our surveys to gain insightful information and better understand our customers. Review collected by and hosted on G2.com.

Prices are very high but they provide you very good service. Review collected by and hosted on G2.com.

Gusta el hecho de que es fácil de usar y amigable para el usuario y tiene plantillas predefinidas. Review collected by and hosted on G2.com.

It has far too many options and features and it can get confusing at times. Review collected by and hosted on G2.com.

The platform is visually appealing, easy to navigate and user friendly. Review collected by and hosted on G2.com.

So far, pretty satisfied with CheckMarket. Review collected by and hosted on G2.com.

Great real-time dashboard. I like how interactive this is. Review collected by and hosted on G2.com.

With the features provided, our users did find this overwhelming to use. Review collected by and hosted on G2.com.

I like the ease of creating a survey. Not only it's a smooth process from the user's point of view, but I feel that a customer is more likely to respond to a low-key, low-effort initial email - and yet the follow up question offers the ability to provide much more in-depth responses. Review collected by and hosted on G2.com.

I'm not a huge fan of the new campaign wizard lacking auto-save, as I lost my work while navigating to another screen. I'm sure it's something they're going to fix soon though. Review collected by and hosted on G2.com.

I like best how they already have templates for you to begin a trial for a survey Review collected by and hosted on G2.com.

I dislike how there are so many options. This may get confusing sometimes Review collected by and hosted on G2.com.