--- title: Matrix42 FastViewer Reviews meta_title: 'Matrix42 FastViewer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 84 reviews by the users' company size, role or industry to find out how Matrix42 FastViewer works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 84 scale: '5' date_modified: '2026-11-08' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

Matrix42 FastViewer Reviews & Product Details

Profile Status

This profile is currently managed by Matrix42 FastViewer but has limited features.

Are you part of the Matrix42 FastViewer team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

14 months

User Insights

Average based on 84 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Matrix42 FastViewer Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Matrix42 FastViewer, and what problem is it built to solve?

Matrix42 FastViewer is used for remote support and online collaboration, helping teams connect to and control computers from a distance. Users also rely on it for online meetings, screen sharing, and remote troubleshooting.

What company sizes and industries is Matrix42 FastViewer the best fit for?

Matrix42 FastViewer’s strongest fit appears to be small businesses and mid-market teams, with users also represented across several industries. The clearest clusters are:
  • Small businesses: Teams with 50 or fewer employees.
  • Mid-market: Organizations with 51–1,000 employees.
  • Technology-related industries: Computer software and information technology and services.

What customer support options does Matrix42 FastViewer provide, and how do users find the overall support experience?

Matrix42 FastViewer provides FAQs and forums, email or help desk, phone support, and a knowledge base. Phone support offers a direct way to reach a support representative. The support experience is mixed: users describe knowledgeable, responsive help, while others report difficulty getting assistance with particular issues.

Matrix42 FastViewer Reviews (84)

Reviews

Matrix42 FastViewer Reviews (84)

4.3
84 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
Originally submitted 12/21/2021
"Emerging in Market"
4.5/5
What do you like best about Matrix42 FastViewer?

The complete solution for online meetings, collaboration and web conferencing. Review collected by and hosted on G2.com.

What do you dislike about Matrix42 FastViewer?

As of now there are no cons. But can improve more in coming days . Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Good App for Secured Online Meetings"
5/5
What do you like best about Matrix42 FastViewer?

Advising over any concerns with security at it's core. Fast, Reliable Meetings. Review collected by and hosted on G2.com.

What do you dislike about Matrix42 FastViewer?

Very rarely it breaks but reconnects quickly. Review collected by and hosted on G2.com.

CA Puneet W.
CW
CA Puneet W.
Senior
Mid-Market (51-1000 emp.)
"Great app"
4/5
What do you like best about Matrix42 FastViewer?

It's a great app for online meetings, and helps a lot in collaborating with peers and presentations Review collected by and hosted on G2.com.

What do you dislike about Matrix42 FastViewer?

Sometimes lags and slows down, otherwise great app Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Fantastic software!"
4/5
What do you like best about Matrix42 FastViewer?

Fastview works fantastic. Yes, there are much software out there like Fastviewer; however, with all the different features they offer, it's truly a one-stop-shop. Ease of use and having no glitches was great. Review collected by and hosted on G2.com.

What do you dislike about Matrix42 FastViewer?

It can be a little challenging to navigate from one section to the next; with so much information available on the site, it's easy to get overwhelmed. One thing that we did not like, as a company using Fastviewer was navigating from one page to the next. Review collected by and hosted on G2.com.

Verified User in Information Services
UI
Verified User in Information Services
Enterprise (> 1000 emp.)
"Excellent Tool"
4.5/5
What do you like best about Matrix42 FastViewer?

Conferencing and the multiple options integrated with it, user interface etc Review collected by and hosted on G2.com.

What do you dislike about Matrix42 FastViewer?

Nothing as such to highlight. Does the job perfectly. Review collected by and hosted on G2.com.

kareem e.
KE
kareem e.
Software Test Engineer
Mid-Market (51-1000 emp.)
"A Quick Review for Fastviewer"
4.5/5
What do you like best about Matrix42 FastViewer?

The most things I like in this product are that it makes me able to remote control another computer and conducting video and audio conferences and share files throw it Review collected by and hosted on G2.com.

What do you dislike about Matrix42 FastViewer?

The only thing I dislike about this product is the user interface that needs some enhancements to make the user experience better Review collected by and hosted on G2.com.

Verified User in Medical Devices
UM
Verified User in Medical Devices
Enterprise (> 1000 emp.)
"Fast viewer review"
5/5
What do you like best about Matrix42 FastViewer?

This shared software tools has best in industry price to offer, customer friendly, easy to adopt tools, multiple business solutions Review collected by and hosted on G2.com.

What do you dislike about Matrix42 FastViewer?

Some times it's not as sufficient as it should be while using remotely. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Fastviewer Review"
4.5/5
What do you like best about Matrix42 FastViewer?

Ease of use. Great platform to share screen and instant messaging. Great quality program. Review collected by and hosted on G2.com.

What do you dislike about Matrix42 FastViewer?

Remote connectivity can be less effective than one would expect for this software. Review collected by and hosted on G2.com.

KH
Kiran H.
Senior Developer
Enterprise (> 1000 emp.)
"Multi-functional platform highly efficient and useful for collaborative conference and meetings"
4/5
What do you like best about Matrix42 FastViewer?

Great app for collaborative support, online conferencing and meetings. It supports cross platforms like windows, android and mac systems. Review collected by and hosted on G2.com.

What do you dislike about Matrix42 FastViewer?

It is comparitively slower than other competitors like webex, zoom, teams. Video quailty speed and voice clarity can be improved a lot. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"One of the best multi-platform support, realtime connect and conferencing tool"
4.5/5
What do you like best about Matrix42 FastViewer?

Best support and good for multi-platform system connect. Review collected by and hosted on G2.com.

What do you dislike about Matrix42 FastViewer?

Slow compare to other tools available in market Review collected by and hosted on G2.com.

Questions about Matrix42 FastViewer? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity almost 2 years ago

What is Fastviewer used for?

OM
Only Me
•
Last activity over 4 years ago

Ok

2 Upvotes
2
Join the conversation

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

14 months

Perceived Cost

$$$$$
Matrix42 FastViewer Comparisons