# Matrix42 FastViewer vs Microsoft Teams Comparison --- ## AI Generated Summary - Users report that Fastviewer excels in its **Whiteboarding** feature, receiving a score of 9.0, which allows for effective brainstorming sessions, while Microsoft Teams scored lower at 8.5 in the same category. - Reviewers mention that Microsoft Teams shines in **Presentations** , achieving a score of 9.1, which is higher than Fastviewer's 8.8, indicating a more robust set of tools for delivering engaging presentations. - G2 users highlight that Fastviewer has a strong performance in **Screen Sharing** with a score of 8.9, but Microsoft Teams slightly outperforms it with a score of 9.0, showcasing its superior capabilities in this area. - Users on G2 report that both platforms are comparable in **Live Chat** functionality, each scoring 9.2, indicating that users can expect a similar experience in real-time communication. - Reviewers mention that Microsoft Teams offers better **Scheduling** features with a score of 9.0 compared to Fastviewer's 8.7, making it easier for users to coordinate meetings effectively. - Users say that while both platforms provide solid **Audio Conferencing** capabilities, Fastviewer scored 9.0, which is on par with Microsoft Teams, indicating that users can expect high-quality audio experiences from both. | | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | | **Total Reviews** | 84 | 19,076 | | **Largest Market Segment** | Small-Business (48.1% of reviews) | Enterprise (39.5% of reviews) | | **Entry Level Price** | No pricing available | $4.80 1 User Per Month | --- ## Top Pros & Cons ### Matrix42 FastViewer Pros: - Ease of Use (22 reviews) - Remote Work (14 reviews) Cons: - Expensive (8 reviews) - Limited Features (6 reviews) ### Microsoft Teams Pros: - Team Collaboration (895 reviews) - Ease of Use (845 reviews) Cons: - Slow Loading (418 reviews) - Performance Issues (265 reviews) --- ## Ratings Comparison | Rating | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Meets Requirements** | 8.8 (54 reviews) | 8.9 (14193 reviews) | | **Ease of Use** | 8.8 (55 reviews) | 8.8 (14435 reviews) | | **Ease of Setup** | 8.2 (22 reviews) | 9.1 (4779 reviews) | | **Ease of Admin** | 8.2 (17 reviews) | 8.7 (2819 reviews) | | **Quality of Support** | 8.8 (50 reviews) | 8.6 (11438 reviews) | | **Has the product been a good partner in doing business?** | 8.0 (17 reviews) | 8.9 (2839 reviews) | | **Product Direction (% positive)** | 9.1 (50 reviews) | 8.6 (13478 reviews) | --- ## Pricing ### Matrix42 FastViewer #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Microsoft Teams #### Entry-Level Pricing Plan: Teams Essentials Price: $4.80 1 User Per Month Key Features: - Seamless integration with Exchange: Teams Essentials works with On-Premises or Hosted Exchange so that Office clients can get Teams in the cloud. - Upgraded online meetings: Provide professional features like virtual backgrounds, screen sharing, and recording from any device for your clients. - Fully-enabled dynamic chats: Keep conversations going internally or externally with continuous chat, searchable history, and in-app file sharing and collaboration. [Learn more about Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) #### Free Trial No --- ## Features Comparison By Category ### Business Instant Messaging | Product | Score | Reviews | |---|---|---| | **Matrix42 FastViewer** | N/A | N/A | | **Microsoft Teams** | 8.5/10 | 10582 | #### Business Instant Messaging | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **File Sharing** | Not enough data | 8.9 (9019 reviews) | | **Notifications** | Not enough data | 8.7 (9211 reviews) | | **Search** | Not enough data | 8.4 (8513 reviews) | #### Business Instant Messaging | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Audio Conferencing** | Not enough data | 9.0 (8484 reviews) | | **Video Conferencing** | Not enough data | 9.0 (8470 reviews) | #### Business Instant Messaging | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Mobile Application** | Not enough data | 8.8 (8209 reviews) | | **Web Application** | Not enough data | 8.8 (8387 reviews) | | **Integrations** | Not enough data | 8.7 (7393 reviews) | #### Generative AI - Business Instant Messaging | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Text Summarization** | Not enough data | 8.2 (1044 reviews) | #### AI - Business Instant Messaging | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **AI Powered Search** | Not enough data | 8.1 (1006 reviews) | | **Smart Notifications** | Not enough data | 8.4 (1003 reviews) | | **AI Powered Language Translation** | Not enough data | 8.0 (990 reviews) | | **Content Generation** | Not enough data | 8.1 (981 reviews) | #### Agentic AI - Business Instant Messaging | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Cross-system Integration** | Not enough data | 8.0 (594 reviews) | | **Natural Language Interaction** | Not enough data | 8.1 (579 reviews) | ### Video Conferencing | Product | Score | Reviews | |---|---|---| | **Matrix42 FastViewer** | N/A | N/A | | **Microsoft Teams** | 8.8/10 | 10455 | #### Collaboration Tools | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Screen Sharing** | Not enough data | 9.0 (8163 reviews) ✓ Verified | | **Presentations** | Not enough data | 9.1 (5768 reviews) ✓ Verified | | **Whiteboarding** | Not enough data | Feature Not Available | | **Live Chat** | Not enough data | 9.2 (6423 reviews) ✓ Verified | | **Hand Raising** | Not enough data | Feature Not Available | #### Meeting Coordination | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Scheduling** | Not enough data | 9.0 (7860 reviews) ✓ Verified | | **Recording** | Not enough data | 8.9 (7051 reviews) ✓ Verified | | **Participant Permissions** | Not enough data | 8.8 (7211 reviews) ✓ Verified | | **One-Click Join** | Not enough data | 8.9 (5698 reviews) ✓ Verified | #### Software Type | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Mobile** | Not enough data | 8.8 (7340 reviews) ✓ Verified | | **Browser Application** | Not enough data | 8.7 (5332 reviews) ✓ Verified | | **Desktop Application** | Not enough data | 9.1 (6001 reviews) ✓ Verified | #### Agentic AI - Video Conferencing | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Autonomous Task Execution** | Not enough data | 7.8 (712 reviews) | | **Proactive Assistance** | Not enough data | 7.9 (718 reviews) | | **Decision Making** | Not enough data | 7.9 (677 reviews) | ### Remote Support | Product | Score | Reviews | |---|---|---| | **Matrix42 FastViewer** | N/A | N/A | | **Microsoft Teams** | N/A | N/A | #### Administration | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Screen Sharing** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | | **Session Recording** | Not enough data | Not enough data | | **Unattended Remote Access** | Not enough data | Not enough data | | **Multi - Session Handling** | Not enough data | Not enough data | | **Multi-Monitor Support** | Not enough data | Not enough data | #### Maintenance | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Remote Reboot** | Not enough data | Not enough data | | **Remote Printing** | Not enough data | Not enough data | #### Communication | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Text Chat** | Not enough data | Not enough data | | **VoIP** | Not enough data | Not enough data | | **Video Conference Call** | Not enough data | Not enough data | | **Screen Annotations** | Not enough data | Not enough data | #### Security | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Data Encryption** | Not enough data | Not enough data | | **Compliance** | Not enough data | Not enough data | #### Device Support | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Mobile Device Access** | Not enough data | Not enough data | | **Multi-Platform Support** | Not enough data | Not enough data | | **Cross-Platform** | Not enough data | Not enough data | #### Performance | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Reporting** | Not enough data | Not enough data | ### AI Note-Taking Software | Product | Score | Reviews | |---|---|---| | **Matrix42 FastViewer** | N/A | N/A | | **Microsoft Teams** | 8.6/10 | 209 | #### Action Item Detection - AI Note-taking Software | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Action Item extraction** | Not enough data | 8.6 (119 reviews) | | **Summary Generation** | Not enough data | 8.9 (133 reviews) | #### Automatic Transcription - AI Note-taking Software | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Speech-to-text Transcription** | Not enough data | 8.8 (133 reviews) | #### Collaboration & Sharing - AI Note-taking Software | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Team-based Access** | Not enough data | 8.7 (129 reviews) | #### Language & Accent Support - AI Note-taking Software | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Multi-Language and Accent Support** | Not enough data | 8.2 (117 reviews) | #### Multi-Platform Integration - AI Note-taking Software | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Integrations** | Not enough data | 8.4 (125 reviews) | #### Privacy & Security Controls - AI Note-taking Software | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Access Control** | Not enough data | 8.7 (118 reviews) | #### Searchable Note Archives - AI Note-taking Software | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Semantic Search** | Not enough data | 8.1 (109 reviews) | #### Speaker Identification - AI Note-taking Software | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Speaker Recognition** | Not enough data | 8.7 (126 reviews) | ### Remote Desktop | Product | Score | Reviews | |---|---|---| | **Matrix42 FastViewer** | N/A | N/A | | **Microsoft Teams** | N/A | N/A | #### Administration | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Usage Information** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Diagnostics** | Not enough data | Not enough data | | **Session Recording** | Not enough data | Not enough data | | **Session Transfer** | Not enough data | Not enough data | | **Unattended Access** | Not enough data | Not enough data | | **File Sharing** | Not enough data | Not enough data | #### Platform | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Cross-Platform Access** | Not enough data | Not enough data | | **Mobile Device Access** | Not enough data | Not enough data | | **Applications Management** | Not enough data | Not enough data | | **Remote Device Control** | Not enough data | Not enough data | #### Security | Feature | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Remote Wipe** | Not enough data | Not enough data | | **Device Management** | Not enough data | Not enough data | | **Device Enrollment** | Not enough data | Not enough data | --- ## Categories **Unique to Matrix42 FastViewer (2):** [Remote Support Software](https://www.g2.com/categories/remote-support), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop) **Unique to Microsoft Teams (3):** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software) --- ## Reviewer Demographics ### By Company Size | Segment | Matrix42 FastViewer | Microsoft Teams | |---|---|---| | **Small-Business** | 48.1% | 22.0% | | **Mid-Market** | 43.0% | 38.4% | | **Enterprise** | 8.9% | 39.5% | ### By Industry #### Matrix42 FastViewer - **Information Technology and Services:** 17.7% - **Computer Software:** 10.1% - **Accounting:** 7.6% - **Hospitality:** 6.3% - **Consumer Services:** 5.1% - **Retail:** 3.8% - **Marketing and Advertising:** 3.8% - **Internet:** 3.8% - **Computer & Network Security:** 2.5% - **Electrical/Electronic Manufacturing:** 2.5% - **Other:** 36.7% #### Microsoft Teams - **Information Technology and Services:** 17.2% - **Computer Software:** 9.3% - **Financial Services:** 3.7% - **Education Management:** 3.5% - **Marketing and Advertising:** 3.5% - **Higher Education:** 3.3% - **Hospital & Health Care:** 3.2% - **Accounting:** 2.5% - **Telecommunications:** 2.1% - **Insurance:** 2.0% - **Other:** 49.7% --- ## Alternatives ### Alternatives to Matrix42 FastViewer - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3973 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (696 reviews) - [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1049 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (501 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4312 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1095 reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (647 reviews) - [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (510 reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (502 reviews) ### Alternatives to Microsoft Teams - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56418 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48063 reviews) - [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39089 reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) — 4.2/5 stars (18899 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12594 reviews) - [Otter.ai](https://www.g2.com/products/otter-ai/reviews) — 4.4/5 stars (496 reviews) - [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews) - [Zoho Cliq](https://www.g2.com/products/zoho-cliq/reviews) — 4.4/5 stars (267 reviews) - [Lark](https://www.g2.com/products/lark-lark/reviews) — 4.5/5 stars (179 reviews) - [GoTo Meeting](https://www.g2.com/products/goto-meeting/reviews) — 4.2/5 stars (17100 reviews) --- ## Top Discussions ### Matrix42 FastViewer - Title: [How can I simplify the payment method?](https://www.g2.com/discussions/how-can-i-simplify-the-payment-method) — 5 comments, 1 upvote > **Top comment:** "You can call +49 9181 50956-0, they will give you all information about payments. " - Title: [How do i show people data from web](https://www.g2.com/discussions/how-do-i-show-people-data-from-web) — 3 comments, 1 upvote > **Top comment:** "Health" - Title: [What is Fastviewer used for?](https://www.g2.com/discussions/what-is-fastviewer-used-for) — 2 comments, 1 upvote > **Top comment:** " solution for online support, help desks and remote maintenance. Support & Maintenance" - Title: [Ok](https://www.g2.com/discussions/fastviewer-ok) — 2 comments, 2 upvotes > **Top comment:** "ok" - Title: [Fastviewer is the best site. I like this quality](https://www.g2.com/discussions/fastviewer-is-the-best-site-i-like-this-quality) — 2 comments, 1 upvote > **Top comment:** "easy use i like this site" ### Microsoft Teams - Title: [What is the use of Microsoft teams?](https://www.g2.com/discussions/what-is-the-use-of-microsoft-teams) — 19 comments, 6 upvotes > **Top comment:** "Collaboration " - Title: [What software do you need for Microsoft teams?](https://www.g2.com/discussions/what-software-do-you-need-for-microsoft-teams) — 18 comments, 10 upvotes > **Top comment:** "To use Microsoft Teams effectively, you typically need the following software and components: Microsoft Teams Application: You can download and install..." - Title: [What are Microsoft teams features?](https://www.g2.com/discussions/what-are-microsoft-teams-features) — 12 comments, 4 upvotes > **Top comment:** "most used features in my work place text based chat video calling team meetings" - Title: [Does it integrate with gmail](https://www.g2.com/discussions/15479-does-it-integrate-with-gmail) — 9 comments, 2 upvotes > **Top comment:** "No" - Title: [Is there a way to mute notifcations?](https://www.g2.com/discussions/33039-is-there-a-way-to-mute-notifcations) — 7 comments, 4 upvotes > **Top comment:** "If you go to "Channel notifications" in your settings, you can adjust notifications (and turn most of them off). " --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/matrix42-fastviewer-vs-microsoft-teams)