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# Matrix42 FastViewer vs TeamViewer Comparison - What are their main differences?

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Matrix42 FastViewerTeamViewer[+ Add Product](#)

Pricing

**Matrix42 FastViewer**
No pricing available

**TeamViewer**
Free Trial

**$15.00** Per Month · Basic

**Pricing Insights**
from reviews

Perceived Cost

**Matrix42 FastViewer**
$$$$$

**TeamViewer**
$$$$$

Average Discount

**Matrix42 FastViewer**
Not enough reviews yet

**TeamViewer**
9%

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Time to Implement

**Matrix42 FastViewer** 6 months
Based on 100 responses

**TeamViewer** 6 months
Based on 100 responses

Return on Investment

**Matrix42 FastViewer** 6 months
Based on 100 responses

**TeamViewer** 6 months
Based on 100 responses

 ![Matrix42 FastViewer](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8d7067aec7da97a1ad3934091e74f6af/matrix42-fastviewer.png "Matrix42 FastViewer")

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

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**Pros & Cons**
from reviews

**Matrix42 FastViewer**
[
Ease of Use (22)
](https://www.g2.com/products/matrix42-fastviewer/reviews?filters%5Bsentiment_snippet%5D=1125213&qs=pros-and-cons#reviews)[
Remote Work (14)
](https://www.g2.com/products/matrix42-fastviewer/reviews?filters%5Bsentiment_snippet%5D=1125257&qs=pros-and-cons#reviews)[
Expensive (8)
](https://www.g2.com/products/matrix42-fastviewer/reviews?filters%5Bsentiment_snippet%5D=1124616&qs=pros-and-cons#reviews)[
Limited Features (6)
](https://www.g2.com/products/matrix42-fastviewer/reviews?filters%5Bsentiment_snippet%5D=1124653&qs=pros-and-cons#reviews)

**TeamViewer**
[
Ease of Use (518)
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1408655&qs=pros-and-cons#reviews)[
Remote Access (428)
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1417801&qs=pros-and-cons#reviews)[
Connection Issues (181)
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1411144&qs=pros-and-cons#reviews)[
Connectivity Issues (147)
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1415772&qs=pros-and-cons#reviews)

Screenshots

**Matrix42 FastViewer**
 ![Matrix42 FastViewer screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/31403/Fastviewer_screenshot1.png)

**TeamViewer**
 ![TeamViewer screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1214366/product-teamviewer-remote-support-overview.png)

**Ratings**
from reviews

Meets Requirements

**Matrix42 FastViewer**

**8.8** /10

Based on 54 responses

**TeamViewer**

**9.1** /10

Based on 3,124 responses

Ease of Use

**Matrix42 FastViewer**

**8.8** /10

Based on 55 responses

**TeamViewer**

**9.1** /10

Based on 3,589 responses

Ease of Setup

**Matrix42 FastViewer**

**8.2** /10

Based on 22 responses

**TeamViewer**

**9.1** /10

Based on 1,102 responses

Ease of Admin

**Matrix42 FastViewer**

**8.2** /10

Based on 17 responses

**TeamViewer**

**8.9** /10

Based on 715 responses

Quality of Support

**Matrix42 FastViewer**

**8.8** /10

Based on 50 responses

**TeamViewer**

**8.6** /10

Based on 2,749 responses

Has the product been a good partner in doing business?

**Matrix42 FastViewer**

**8.0** /10

Based on 17 responses

**TeamViewer**

**8.6** /10

Based on 670 responses

Product Direction (% positive)

**Matrix42 FastViewer**

**9.1** /10

Based on 50 responses

**TeamViewer**

**8.7** /10

Based on 3,003 responses

**Features**
ratings from reviews

Remote Monitoring & Management (RMM)

Not enough data

**9.1** /10

Based on 74 responses

Screen Sharing

Not enough data

**8.7** /10

Based on 1,090 responses

Unified Endpoint Management (UEM)

Not enough data

**9.8** /10

Based on 6 responses

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Network Monitoring

Not enough data

**9.3** /10

Based on 23 responses

IT Asset Management

Not enough data

**7.9** /10

Based on 35 responses

ServiceNow Store Apps

Not enough data

**9.3** /10

Based on 145 responses

Remote Support

Not enough data

**9.0** /10

Based on 807 responses

AR Collaboration Tools

Not enough data

**9.9** /10

Based on 5 responses

Co-Browsing

Not enough data

**9.3** /10

Based on 25 responses

Mobile Device Management (MDM)

Not enough data

**8.8** /10

Based on 38 responses

Enterprise IT Management

Not enough data

**9.2** /10

Based on 30 responses

Remote Desktop

Not enough data

**8.8** /10

Based on 1,791 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
48.1%

Mid-Market(51-1000 emp.)
43.0%

Enterprise(\> 1000 emp.)
8.9%

Small-Business(50 or fewer emp.)
48.1%

Mid-Market(51-1000 emp.)
43.0%

Enterprise(\> 1000 emp.)
8.9%

Small-Business(50 or fewer emp.)
43.6%

Mid-Market(51-1000 emp.)
35.8%

Enterprise(\> 1000 emp.)
20.6%

Small-Business(50 or fewer emp.)
43.6%

Mid-Market(51-1000 emp.)
35.8%

Enterprise(\> 1000 emp.)
20.6%

**Reviewers' Industry**

[![Matrix42 FastViewer](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8d7067aec7da97a1ad3934091e74f6af/matrix42-fastviewer.png "Matrix42 FastViewer")](https://www.g2.com/products/matrix42-fastviewer/reviews)
Matrix42 FastViewer

Information Technology and Services
17.7%

Computer Software
10.1%

Accounting
7.6%

Hospitality
6.3%

Consumer Services
5.1%

Other
53.2%

[![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")](https://www.g2.com/products/teamviewer/reviews)
TeamViewer

Information Technology and Services
15.8%

Computer Software
10.6%

Marketing and Advertising
3.8%

Computer & Network Security
3.2%

Telecommunications
2.8%

Other
63.7%

Alternatives

**Matrix42 FastViewer Alternatives**

 ![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist")

[
Zoho Assist
](/products/zoho-assist/reviews)

 ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect")

[
ScreenConnect
](/products/screenconnect/reviews)

 ![Action1](https://images.g2crowd.com/uploads/product/hd_favicon/cce498d6eedd2c88f9ee42679f2640c0/action1.svg "Action1")

[
Action1
](/products/action1/reviews)

 ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk")

[
AnyDesk
](/products/anydesk/reviews)

**TeamViewer Alternatives**

 ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")

[
NinjaOne
](/products/ninjaone/reviews)

 ![Atera IT Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/atera-it-management.svg "Atera IT Management")

[
Atera
](/products/atera-it-management/reviews)

 ![LogMeIn Resolve](https://images.g2crowd.com/uploads/product/hd_favicon/5df47d29bfebd94f95f917ab9355b37d/logmein-resolve.svg "LogMeIn Resolve")

[
LogMeIn Resolve
](/products/logmein-resolve/reviews)

 ![Datto RMM](https://images.g2crowd.com/uploads/product/hd_favicon/da4dafebced6fd70e2ee0dc64877752d/datto-rmm.svg "Datto RMM")

[
Datto RMM
](/products/datto-rmm/reviews)

## Matrix42 FastViewer vs TeamViewer FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between TeamViewer vs Matrix42 FastViewer?

TeamViewer stands out for its higher G2 rating, broader reviewer base, and stronger Ease of Setup score compared to Matrix42 FastViewer.

| [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | [Matrix42 FastViewer](https://www.g2.com/products/matrix42-fastviewer/reviews) |
| --- | --- |
| 4.5/5 (4,155 reviews) | 4.3/5 (84 reviews) |
| Small-Business | Small-Business |
| 9.1 | 8.2 |
| 8.6 | 8.8 |
| Ease of Use (517 all-time mentions) | Ease of Use (22 all-time mentions) |

### How do the pricing models of TeamViewer and Matrix42 FastViewer compare?

TeamViewer is rated higher for price satisfaction, indicating reviewers consider it the stronger value compared to Matrix42 FastViewer.

- **TeamViewer:** Reviewers frequently cite concerns about premium pricing and licensing complexity, but the higher price satisfaction score reflects greater overall value perception.
- **Matrix42 FastViewer:** Reviewers mention that FastViewer is considered expensive for its feature set, with several noting limited features relative to cost.
- **Switching reasons:** Recent reviews highlight that buyers look for better value and more features when considering alternatives to Matrix42 FastViewer.

### What are the best alternatives to TeamViewer and Matrix42 FastViewer?

The top three alternatives to TeamViewer and Matrix42 FastViewer are NinjaOne, Zoho Assist, and Atera.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4,155 reviews) | Small-Business | Premium pricing, but strong value perception | Ease of Use (517 all-time mentions) |
| [Matrix42 FastViewer](https://www.g2.com/products/matrix42-fastviewer/reviews) | 4.3/5 (84 reviews) | Small-Business | Considered expensive for feature set | Ease of Use (22 all-time mentions) |
| [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5,027 reviews) | Mid-Market | — | — |
| [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) | 4.7/5 (719 reviews) | Small-Business | — | — |
| [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5 (1,247 reviews) | Small-Business | — | — |

### Which Remote Support features should I prioritize when comparing TeamViewer and Matrix42 FastViewer?

Buyers should prioritize Ease of Use, Remote Access, File Transfer, Screen Sharing, and Security when comparing TeamViewer and Matrix42 FastViewer.

- **Ease of Use:** TeamViewer (9.1 score, 517 all-time mentions); Matrix42 FastViewer (8.8 score, 22 all-time mentions).
- **Remote Access:** TeamViewer (428 all-time mentions); Matrix42 FastViewer (recent reviews highlight remote access as a core benefit).
- **File Transfer:** TeamViewer (164 all-time mentions); Matrix42 FastViewer (recent reviews note slower file transfer and limited features).
- **Screen Sharing:** TeamViewer (139 all-time mentions); Matrix42 FastViewer (5 all-time mentions).
- **Security:** Matrix42 FastViewer (8 all-time mentions); TeamViewer (recent reviews cite security as a positive, but no all-time count supplied).

### What are the pros and cons of TeamViewer vs Matrix42 FastViewer?

TeamViewer's headline strength is its ease of use and broad feature set, while Matrix42 FastViewer is praised for its user-friendly interface and security.

- **TeamViewer strengths:** Ease of Use (517 all-time mentions), Remote Access (428), Remote Control (343), Reliability (262), File Transfer (164), Easy Setup (155), Screen Sharing (139).
- **TeamViewer trade-offs:** Connection Issues (181), Expensive (137), Slow Performance (134), Remote Access Issues (122).
- **Matrix42 FastViewer strengths:** Ease of Use (22), Security (8), Video Conferencing (8), Reliability (6), User Interface (6), Audio Quality (5).
- **Matrix42 FastViewer trade-offs:** Expensive (8), Limited Features (6), Connectivity Issues (5), Slow Loading (4).

### Is TeamViewer or Matrix42 FastViewer better for small businesses?

TeamViewer is the better fit for small businesses, supported by its largest segment and reviewer sentiment.

- **TeamViewer:** Small-Business is the largest segment, with reviewers highlighting ease of use, quick setup, and strong remote access as key benefits for small teams.
- **Matrix42 FastViewer:** Also primarily used by Small-Business, but reviewers more frequently cite concerns about limited features and higher cost for small business needs.

### Which Remote Support platform has better integrations?

TeamViewer is favored for integrations, with reviewers mentioning integration with AnyDesk.

- **TeamViewer:** AnyDesk integration is mentioned in 31 reviews, reflecting its relevance for buyers seeking interoperability.
- **Matrix42 FastViewer:** Reviewers do not cite specific integrations in recent reviews.

### How do TeamViewer and Matrix42 FastViewer compare on customer support?

Matrix42 FastViewer and TeamViewer are rated at parity on Quality of Support, with scores of 8.8 and 8.6 respectively, which is below the materiality threshold for a clear winner.

- **TeamViewer:** Reviewers describe support as generally responsive and helpful, with several noting positive experiences but some citing frustration with licensing and UI changes.
- **Matrix42 FastViewer:** Reviewers consistently praise support quality, highlighting expert assistance and quick resolution of issues.

### Which is easier to implement, TeamViewer or Matrix42 FastViewer?

TeamViewer is rated higher for Ease of Setup, with a 0.9-point advantage over Matrix42 FastViewer, indicating easier implementation.

- **TeamViewer:** Reviewers highlight quick setup, straightforward installation, and minimal configuration as key benefits.
- **Matrix42 FastViewer:** Reviewers note that setup is generally easy but can take longer to access deeper features, with some citing initial implementation challenges.

### Which product has better Remote Access?

TeamViewer is the stronger product for Remote Access, with higher reviewer scores and more frequent positive mentions.

- **TeamViewer:** Remote Access (428 all-time mentions), Ease of Use score 9.1, Meets Requirements score 9.1, reviewers consistently highlight reliable and responsive remote access.
- **Matrix42 FastViewer:** Remote Access is cited as a core benefit in recent reviews, with an Ease of Use score of 8.8 and Meets Requirements score of 8.8, but fewer all-time mentions and more frequent notes of connectivity limitations.