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At a Glance
Market Segments
Small-Business (47.4% of reviews)
Small-Business (43.4% of reviews)
Entry-Level Pricing
No pricing available
Starting at $24.90
Matrix42 FastViewer
Star Rating
(83)4.3 out of 5
Market Segments
Small-Business (47.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Matrix42 FastViewerTeamViewer
Star Rating
(3,706)4.5 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TeamViewer excels in ease of use, scoring 9.1 compared to Matrix42 FastViewer's 8.8. Reviewers mention that the intuitive interface and straightforward navigation make it a favorite for small businesses looking for quick remote access solutions.
- Reviewers say that TeamViewer's ease of setup is a significant advantage, with a score of 9.1, while Matrix42 FastViewer lags behind at 8.3. Users appreciate the quick installation process and minimal configuration required to get started with TeamViewer.
- G2 users highlight TeamViewer's quality of support, scoring 8.7, which is slightly lower than Matrix42 FastViewer's 8.8. However, many users mention that TeamViewer's support team is responsive and helpful, particularly for troubleshooting connection issues.
- Users on G2 report that TeamViewer has a higher overall star rating of 4.5 compared to Matrix42 FastViewer's 4.3. Reviewers mention that this reflects TeamViewer's robust feature set, including file transfer and multi-platform support, which are crucial for remote work.
- Reviewers mention that TeamViewer has a larger number of reviews (3567) compared to Matrix42 FastViewer (78), indicating a more established user base and a wealth of feedback that can guide new users in their decision-making process.
- Users say that while both products are strong contenders for small businesses, TeamViewer's higher score in meeting requirements (9.1 vs. 8.9) suggests it may better align with the diverse needs of users, particularly in terms of remote desktop functionality and collaboration tools.
Pricing
Entry-Level Pricing
Matrix42 FastViewer
No pricing availableTeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Matrix42 FastViewer
No trial information availableTeamViewer
Free Trial is available
Ratings
Meets Requirements
8.9
53
9.1
2,978
Ease of Use
8.8
54
9.1
3,121
Ease of Setup
8.3
21
9.1
924
Ease of Admin
8.2
17
8.9
677
Quality of Support
8.8
49
8.7
2,556
Has the product been a good partner in doing business?
8.0
17
8.6
634
Product Direction (% positive)
9.0
49
8.7
2,872
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
50
Not enough data
8.6
7
Not enough data
8.9
6
Monitoring and Management
Not enough data
9.2
49
Not enough data
9.2
49
Not enough data
9.0
50
Not enough data
9.1
50
Not enough data
8.6
7
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
7.9
7
Service Management
Not enough data
9.4
50
Not enough data
8.8
7
Not enough data
7.6
7
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.5
8
Presenter Tools
Not enough data
8.9
862
Not enough data
8.5
785
Not enough data
9.2
934
|
Verified
Not enough data
8.8
833
|
Verified
Conferencing Options
Not enough data
8.7
797
|
Verified
Not enough data
8.7
808
|
Verified
Not enough data
8.7
791
|
Verified
Application Tools
Not enough data
8.8
869
|
Verified
Not enough data
8.9
824
|
Verified
Not enough data
8.7
806
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.9
37
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.3
16
Not enough data
9.2
15
Not enough data
9.0
17
Not enough data
9.1
17
Monitoring - Network Monitoring
Not enough data
8.1
7
Not enough data
9.0
7
Not enough data
9.3
7
Management
Not enough data
9.2
16
Not enough data
9.3
16
Not enough data
9.1
17
Analytics - Network Monitoring
Not enough data
8.6
7
Not enough data
8.6
7
Security - Network Monitoring
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
8.8
7
Network Performance - Network Monitoring
Not enough data
8.6
7
Not enough data
9.3
7
AI Automation - Network Monitoring
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
9.0
7
Agentic AI - Network Monitoring
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Asset Inventory
Not enough data
8.4
26
Not enough data
8.5
26
Not enough data
8.5
25
Not enough data
7.6
24
Not enough data
8.4
26
Generative AI
Not enough data
7.9
19
Not enough data
8.1
19
Agentic AI - IT Asset Management
Not enough data
8.0
14
Not enough data
8.0
14
Not enough data
8.5
14
Not enough data
7.7
14
Not enough data
8.0
14
Not enough data
8.1
14
Not enough data
8.0
14
Management
Not enough data
9.1
25
Not enough data
8.7
25
Not enough data
8.3
20
Not enough data
7.7
22
ServiceNow Apps
Not enough data
9.3
132
Not enough data
9.3
133
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
546
Not enough data
9.1
538
Not enough data
8.9
488
Not enough data
9.0
514
Not enough data
8.9
499
Not enough data
9.0
506
Maintenance
Not enough data
9.0
502
Not enough data
8.9
468
Communication
Not enough data
9.0
499
Not enough data
8.6
444
Not enough data
8.7
447
Not enough data
8.8
469
Security
Not enough data
9.0
461
Not enough data
9.0
466
Device Support
Not enough data
8.9
494
Not enough data
9.1
502
Not enough data
9.1
501
Performance
Not enough data
9.0
473
Administration
Not enough data
9.3
21
Not enough data
9.3
20
Not enough data
9.4
21
Security
Not enough data
9.3
20
Not enough data
8.9
19
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.8
28
Operating System
Not enough data
9.6
30
Not enough data
9.1
28
Not enough data
8.9
30
Management
Not enough data
8.8
29
Not enough data
8.6
29
Not enough data
9.0
27
Not enough data
8.6
27
Not enough data
8.9
29
Security
Not enough data
8.7
28
Not enough data
9.0
30
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
8.7
5
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.2
19
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.8
1393
Not enough data
8.7
1304
Not enough data
8.6
1300
Not enough data
8.6
1281
Not enough data
8.7
1318
Not enough data
8.7
1391
Not enough data
8.9
1458
Platform
Not enough data
8.9
1406
Not enough data
8.7
1365
Not enough data
8.7
1330
Not enough data
9.1
1493
Security
Not enough data
8.6
1192
Not enough data
8.8
1338
Not enough data
8.7
1281
Categories
Categories
Shared Categories
Matrix42 FastViewer and TeamViewer are categorized as Remote Support and Remote Desktop
Unique Categories
Matrix42 FastViewer has no unique categories
Reviews
Reviewers' Company Size
Matrix42 FastViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.9%
Computer Software
10.3%
Accounting
7.7%
Hospitality
6.4%
Consumer Services
5.1%
Other
52.6%
Information Technology and Services
16.4%
Computer Software
10.4%
Marketing and Advertising
4.2%
Consumer Services
3.1%
Telecommunications
3.1%
Other
62.8%
Discussions
How can I simplify the payment method?
5 Comments
ZK
Zahrakamasi8dr. ComRead more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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