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Compare Matrix42 FastViewer and TeamViewer 
Featured Products
At a Glance
Market Segments
Small-Business (47.4% of reviews)
Small-Business (43.5% of reviews)
Entry-Level Pricing
No pricing available
Starting at $24.90
Matrix42 FastViewer
Star Rating
(83)4.3 out of 5
Market Segments
Small-Business (47.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Matrix42 FastViewerTeamViewer
Star Rating
(3,734)4.5 out of 5
Market Segments
Small-Business (43.5% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Matrix42 FastViewer. Users appreciate its reliable connection quality and strong security, making it a preferred choice for remote support and access.
- According to verified reviews, TeamViewer's ease of use is frequently highlighted, with users noting that it allows for quick connections and smooth control of remote devices. Features like screen sharing and file transfer are particularly praised for enhancing communication and efficiency.
- Users say that Matrix42 FastViewer offers a clean and straightforward interface, making it easy to set up remote sessions with just a few clicks. This simplicity is especially beneficial for those with slower internet connections, as noted by users who appreciate its stability in such scenarios.
- Reviewers mention that while TeamViewer has a robust feature set, including real-time support across different operating systems, Matrix42 FastViewer shines in its seamless remote support and collaboration features, making it a solid option for troubleshooting and virtual meetings.
- According to recent user feedback, TeamViewer's implementation process is quick and intuitive, which is a significant advantage for businesses looking to onboard new tools efficiently. In contrast, some users of Matrix42 FastViewer have noted that while it is easy to use, it may not offer the same depth of features as TeamViewer.
- G2 reviewers highlight that TeamViewer has a much larger user base, reflected in its total number of reviews, which suggests a more established presence in the market. This extensive feedback provides potential buyers with a wealth of insights, whereas Matrix42 FastViewer has fewer reviews, making it harder to gauge long-term user satisfaction.
Pricing
Entry-Level Pricing
Matrix42 FastViewer
No pricing availableTeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Matrix42 FastViewer
No trial information availableTeamViewer
Free Trial is available
Ratings
Meets Requirements
8.9
53
9.1
2,994
Ease of Use
8.8
54
9.1
3,152
Ease of Setup
8.3
21
9.1
940
Ease of Admin
8.2
17
8.9
678
Quality of Support
8.8
49
8.6
2,570
Has the product been a good partner in doing business?
8.0
17
8.6
635
Product Direction (% positive)
9.0
49
8.7
2,888
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
49
Not enough data
8.6
7
Not enough data
8.9
6
Monitoring and Management
Not enough data
9.1
49
Not enough data
9.2
48
Not enough data
9.0
50
Not enough data
9.1
49
Not enough data
8.6
7
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.1
8
Service Management
Not enough data
9.5
51
Not enough data
8.8
7
Not enough data
7.6
7
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.7
9
Presenter Tools
Not enough data
8.9
863
Not enough data
8.5
784
Not enough data
9.1
937
|
Verified
Not enough data
8.8
833
|
Verified
Conferencing Options
Not enough data
8.7
796
|
Verified
Not enough data
8.7
808
|
Verified
Not enough data
8.7
791
|
Verified
Application Tools
Not enough data
8.8
870
|
Verified
Not enough data
8.9
825
|
Verified
Not enough data
8.7
806
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.8
37
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.2
15
Not enough data
9.2
14
Not enough data
9.0
16
Not enough data
9.1
16
Monitoring - Network Monitoring
Not enough data
7.8
6
Not enough data
8.9
6
Not enough data
9.2
6
Management
Not enough data
9.1
15
Not enough data
9.2
15
Not enough data
9.1
16
Analytics - Network Monitoring
Not enough data
8.3
6
Not enough data
8.3
6
Security - Network Monitoring
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
8.6
6
Network Performance - Network Monitoring
Not enough data
8.3
6
Not enough data
9.2
6
AI Automation - Network Monitoring
Not enough data
8.7
5
Not enough data
8.9
6
Not enough data
8.9
6
Agentic AI - Network Monitoring
Not enough data
8.7
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
8.7
5
Asset Inventory
Not enough data
8.3
26
Not enough data
8.3
26
Not enough data
8.3
25
Not enough data
7.3
24
Not enough data
8.3
26
Generative AI
Not enough data
7.8
19
Not enough data
7.7
19
Agentic AI - IT Asset Management
Not enough data
7.9
14
Not enough data
7.9
14
Not enough data
8.1
14
Not enough data
7.6
14
Not enough data
7.7
14
Not enough data
8.1
15
Not enough data
7.7
14
Management
Not enough data
9.1
25
Not enough data
8.6
25
Not enough data
8.3
20
Not enough data
7.5
22
ServiceNow Apps
Not enough data
9.3
131
Not enough data
9.3
132
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
556
Not enough data
9.1
543
Not enough data
8.9
490
Not enough data
9.0
518
Not enough data
8.9
501
Not enough data
9.0
507
Maintenance
Not enough data
9.0
505
Not enough data
8.9
471
Communication
Not enough data
9.0
501
Not enough data
8.6
445
Not enough data
8.7
449
Not enough data
8.8
470
Security
Not enough data
9.0
465
Not enough data
9.0
468
Device Support
Not enough data
8.9
496
Not enough data
9.1
505
Not enough data
9.1
506
Performance
Not enough data
9.0
474
Remote Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hardware Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.3
22
Security
Not enough data
9.2
21
Not enough data
Feature Not Available
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.7
28
Operating System
Not enough data
9.5
31
Not enough data
9.1
29
Not enough data
8.8
31
Management
Not enough data
8.7
29
Not enough data
8.4
29
Not enough data
9.0
27
Not enough data
8.5
27
Not enough data
8.8
29
Security
Not enough data
8.6
28
Not enough data
8.9
32
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.0
5
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.3
20
Not enough data
9.1
19
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.4
16
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.8
1391
Not enough data
8.7
1304
Not enough data
8.6
1299
Not enough data
8.6
1280
Not enough data
8.7
1316
Not enough data
8.7
1391
Not enough data
8.9
1457
Platform
Not enough data
8.9
1407
Not enough data
8.7
1364
Not enough data
8.7
1329
Not enough data
9.1
1499
Security
Not enough data
8.6
1190
Not enough data
8.8
1337
Not enough data
8.7
1279
Categories
Categories
Shared Categories
Matrix42 FastViewer and TeamViewer are categorized as Remote Support and Remote Desktop
Unique Categories
Matrix42 FastViewer has no unique categories
Reviews
Reviewers' Company Size
Matrix42 FastViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.9%
Computer Software
10.3%
Accounting
7.7%
Hospitality
6.4%
Consumer Services
5.1%
Other
52.6%
Information Technology and Services
16.4%
Computer Software
10.6%
Marketing and Advertising
4.2%
Telecommunications
3.1%
Consumer Services
3.1%
Other
62.7%
Discussions
How can I simplify the payment method?
5 Comments
ZK
Zahrakamasi8dr. ComRead more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
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