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Matrix42 FastViewer Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

14 months

User Insights

Average based on 84 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Matrix42 FastViewer Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Matrix42 FastViewer, and what problem is it built to solve?

Matrix42 FastViewer is used for remote support and online collaboration, helping teams connect to and control computers from a distance. Users also rely on it for online meetings, screen sharing, and remote troubleshooting.

What company sizes and industries is Matrix42 FastViewer the best fit for?

Matrix42 FastViewer’s strongest fit appears to be small businesses and mid-market teams, with users also represented across several industries. The clearest clusters are:
  • Small businesses: Teams with 50 or fewer employees.
  • Mid-market: Organizations with 51–1,000 employees.
  • Technology-related industries: Computer software and information technology and services.

What customer support options does Matrix42 FastViewer provide, and how do users find the overall support experience?

Matrix42 FastViewer provides FAQs and forums, email or help desk, phone support, and a knowledge base. Phone support offers a direct way to reach a support representative. The support experience is mixed: users describe knowledgeable, responsive help, while others report difficulty getting assistance with particular issues.

Matrix42 FastViewer Reviews (84)

Reviews

Matrix42 FastViewer Reviews (84)

4.3
84 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Sarthaj K.
SK
Sarthaj K.
Talent Acquisition Lead
Mid-Market (51-1000 emp.)
"Quick analysis"
3/5
What do you like best about Matrix42 FastViewer?

Used to quickly analyse date and get the proven results Review collected by and hosted on G2.com.

What do you dislike about Matrix42 FastViewer?

Mostly inline with the needs as it is data driven Review collected by and hosted on G2.com.

Bernard S.
BS
Bernard S.
Financial Analyst
Mid-Market (51-1000 emp.)
"Using Fastviewer is one of the best experiences I've ever had"
4.5/5
What do you like best about Matrix42 FastViewer?

It eases the rate at which I converse with my customers as a vendor. With Fastviewer, I don't need to walk miles to converse with my customers. It's legit and secure compared to others. Review collected by and hosted on G2.com.

What do you dislike about Matrix42 FastViewer?

I like everything about it but I find it difficult to access it sometimes. I think management should consider its connectivity and data transfer, which is sometimes complicated. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Fastviewer review"
3/5
What do you like best about Matrix42 FastViewer?

Very fast, connectivity is too you can connect very easy remote control is good, It can run ls even in low latency network not required too fast connectivity Review collected by and hosted on G2.com.

What do you dislike about Matrix42 FastViewer?

Everything is fine install is not good and you can provide good ui as well Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Verified User in Events Services
Mid-Market (51-1000 emp.)
"I don’t miss any more work presentations!"
4.5/5
What do you like best about Matrix42 FastViewer?

The general layout of Fastviewer makes it 'fast' for me to access the various online meetings, presentations, and brainstorming sessions that I need to be a part of throughout my work day. When I'm working on the go, this is the perfect option for me! Review collected by and hosted on G2.com.

What do you dislike about Matrix42 FastViewer?

There is an issue when using my Chromebook, and I have heard about other issues from users that are running Linux. Other than that, I don't have any other qualms that I can report! Review collected by and hosted on G2.com.

HK
Hari K.
HR Executive
Mid-Market (51-1000 emp.)
Originally submitted 6/23/2022
"Easy, Light and Friendly"
3.5/5
What do you like best about Matrix42 FastViewer?

The upsides of using fast viewer is how light the app is on your devices. Coming from other softwares such as teams, i find fastviewer to be extremely snappy and getting the job done all the time. Review collected by and hosted on G2.com.

What do you dislike about Matrix42 FastViewer?

I would say fastviewer is a little bit to the expensive side of things, especially if its a small business. It is a great app and can work wonderfully in your organization but a little pricey. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Mrones"
4.5/5
What do you like best about Matrix42 FastViewer?

It is a comprehensive mode of communication working remotely Review collected by and hosted on G2.com.

What do you dislike about Matrix42 FastViewer?

It gets slow sometimes to work with due to system's limitations Review collected by and hosted on G2.com.

SEDDIK S.
SS
SEDDIK S.
social media manager, and i work with instagram people
Small-Business (50 or fewer emp.)
"BEST DECISION OF MY LIFE"
4/5
What do you like best about Matrix42 FastViewer?

I like the fluidity and I'm a person that like fluid video, photos and a lot of things, I just have beautiful words to talk about this site because they gave me a lot of chances Review collected by and hosted on G2.com.

What do you dislike about Matrix42 FastViewer?

I don't dislike anything, also because they gave me one of my best opportunity by giving me the chance of having the videoconference with many of my costumer and it was very fun Review collected by and hosted on G2.com.

KI
Ketki I.
freelancer
Small-Business (50 or fewer emp.)
"Fantastic new experience"
5/5
What do you like best about Matrix42 FastViewer?

Hi

Its been fantastic new experience with this , when I used first time.

Nice to try it out .. Review collected by and hosted on G2.com.

What do you dislike about Matrix42 FastViewer?

Personally I will take some time to get used to all its features Review collected by and hosted on G2.com.

Nirjar M.
NM
Nirjar M.
Associate Radio Frequency Engineer
Mid-Market (51-1000 emp.)
"It was very satisfying experience and easy to operate"
4/5
What do you like best about Matrix42 FastViewer?

I like how easy to use, and the resolution of video conferencing is good enough. Review collected by and hosted on G2.com.

What do you dislike about Matrix42 FastViewer?

I would like to see if it could consume less amount of CPU memory space. Review collected by and hosted on G2.com.

Verified User in Retail
IR
Verified User in Retail
Mid-Market (51-1000 emp.)
"FastViewer- Review"
4.5/5
What do you like best about Matrix42 FastViewer?

FastViewer is a complete solution for online meeting and collaboration, it provide remote control service like support and maintenance, Dual Security, Everywhere and anytime. The unique feature of Fastviewer is its Individual adaptation, Flexibility. The users of FastViewer are Startups, Schools, Banks and large companies which makes FastViewer a trusted name. Review collected by and hosted on G2.com.

What do you dislike about Matrix42 FastViewer?

As compare to other apps FastViewer is somewhat expensive. There is an issue with its compatibility with Linux and Chromebook. Many times there is connection lag which need to get fixed. Review collected by and hosted on G2.com.

Questions about Matrix42 FastViewer? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity almost 2 years ago

What is Fastviewer used for?

OM
Only Me
•
Last activity over 4 years ago

Ok

2 Upvotes
2
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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

14 months

Perceived Cost

$$$$$
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