---
title: Managed IT Service Reviews
meta_title: 'Managed IT Service Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Managed IT Service works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 2
  scale: '5'
date_modified: '2026-03-17'
parent_category:
  name: Professional Services
  url: https://www.g2.com/categories/professional-services-bd3033f2-37d6-456f-88bb-632ef5fc83f5
---

# Managed IT Service Reviews
**Vendor:** FromTelecom  
**Category:** [Managed IT Services Providers](https://www.g2.com/categories/managed-it-services)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 2
## About Managed IT Service
Managed IT Service : Outsourced Support for Enhanced Efficiency - Level 1 &amp; Level 2 IT Support service - Tailored support for every stage of business - Save money on IT and avoid hiring extra staff - Hourly, Part-time and Full-time IT Support services - Delight your customers with efficient ticketing and resolution




## Managed IT Service Reviews
  ### 1. Managed IT Services for Travel Company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anna L.

**Reviewed Date:** June 16, 2024

**What do you like best about Managed IT Service?**

From Telecom have understood the client's critical business operations to provide the best service and deliverables on time.

**What do you dislike about Managed IT Service?**

From Telecom's technical expertise and risk-mitigation ability have been noteworthy strengths during the project. The team communicates via in-person meetings and messages.

**What problems is Managed IT Service solving and how is that benefiting you?**

From Telecom provides managed IT services for a travel company. The team has set up new servers, migrated the client's systems to a new hosting platform, and offered help desk support.

  ### 2. help desk, backroom

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zyad A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 05, 2024

**What do you like best about Managed IT Service?**

The team buys, implements, troubleshoots, and updates software and hardware, and they also do backups and patching.

**What do you dislike about Managed IT Service?**

The success of our relationship with FromTelecom is built on regular communication.

**What problems is Managed IT Service solving and how is that benefiting you?**

FromTelecom handles all managed IT needs, including help desk, backroom, and managed security work.



- [View Managed IT Service pricing details and edition comparison](https://www.g2.com/products/managed-it-service-managed-it-service/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+04%3A49%3A33+-0500&secure%5Bsession_id%5D=9fea57d9-def5-4b05-a265-e570508e9dec&secure%5Btoken%5D=b4472649d8bb731fac2fe95a0f3d3ace3d39fa748e0dd9a66dce4b609263896b&format=llm_user)

## Managed IT Service Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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