---
title: Makatea Reviews
meta_title: 'Makatea Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Makatea works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-09-23'
parent_category:
  name: Accounting & Finance
  url: https://www.g2.com/categories/accounting-finance
---


# Makatea Reviews
**Vendor:** Makatea AI  
**Category:** [Credit and Collections Software](https://www.g2.com/categories/credit-and-collections)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About Makatea
Makatea is a recurring-collections platform for small and mid-sized businesses in Mexico, Colombia, Chile, Ecuador and Peru. It sends payment reminders by WhatsApp and email on a schedule the user configures, follows up automatically when a payment is late or goes unanswered, and updates each account's status in real time. Users import their portfolio from Excel, CSV, or their ERP; Makatea then ranks accounts by risk and days overdue, suggests which channel and time to use, and sends a weekly summary by email. It is used by lenders, cooperatives, pawnshops, schools, gyms, condominiums, clinics and subscription businesses. There is no implementation project: it is operative the same day the portfolio is imported. In controlled use, an on-time reminder raises on-time payment by about 8% and cuts average delay by roughly 2 days.




## Makatea Reviews
  ### 1. Saves me hours chasing payments

**Rating:** 5.0/5.0 stars

**Reviewed by:** José R. | COO, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review.

**Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.

**Reviewed Date:** September 18, 2026

**What do you like best about Makatea?**

What I like most is that I don't have to remember who owes what. Reminders go out automatically on the dates I choose, and having WhatsApp and email in the same place saves me a lot of back and forth

**What do you dislike about Makatea?**

Wish it had more reporting options. The basics are there, but I'd like to export or filter results in more ways to share with my team

**What problems is Makatea solving and how is that benefiting you?**

It solves the problem of following up on payments manually. Before, I'd forget to remind people or do it late. Now it's automatic, so I get paid more on time and I don't have to feel awkward chasing anyone



- [View Makatea pricing details and edition comparison](https://www.g2.com/products/makatea/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-24+06%3A49%3A52+-0500&secure%5Bsession_id%5D=1e592408-1ba0-4a93-be09-603b7c0b0afa&secure%5Btoken%5D=330479c99b4e621964c5a423e9f8fb81927b5aa44ff272294b2322969a734dec&format=llm_user)

## Makatea Features
**Customer Credit**
- Credit Limits
- Credit History
- Credit Limits Adjustment
- Integration with Credit Rating Agencies
- Credit Limit Suspension
- Collection Agencies
- Accounting Integration
- Third-Party Integrations

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Invoice Matching**
- Incomplete Payments
- Match Invoices and Payments
- Errors and Adjustments
- Cash Application

**Collections**
- Partial Payments
- Disputed Transactions
- Personalized Customer Messaging
- Customer Profiles
- Electronic Payments

**Analytics**
- At Risk Customers
- Esimated vs Actual Receipts
- Collections Effectiveness
- Scaleability
- Artificial Intelligence
- Compliance Control
- Payment Collection
- In-House Collections

**Self Service**
- Customer Portal
- Financial Documents

**Agentic AI - Credit and Collections**
- Autonomous Task Execution
- Multi-step Planning
- Adaptive Learning

**Additional Functionality**
- Real-Time Updates
- Compliance Management
- Activity Dashboard
- Auto-Dialer
- Credit Card Processing
- Payment Plans
- Automated Scheduling
- API
- Workflow Management
- Activity Tracking
- Multi-Currency
- Multiple Payment Options
- Callback Scheduling
- Generative AI
- Business Process Automation
- Email Templates
- Historical Reporting
- Multi-Channel Communication
- Data Import/Export
- Invoice Management
- Reporting & Statistics
- Transaction Management
- Multiple User Accounts
- Risk Assessment
- Customizable Templates
- AI Copilot
- Alerts/Notifications
- Client Management
- Contact Management
- Automated Notices
- Call Recording
- User Management
- Real-Time Analytics
- Credit Reporting
- Search/Filter
- Commission Management
- Borrower Management
- Template Management
- Customizable Reports
- Monitoring
- Reminders
- Real-Time Reporting

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