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Magical

By Magical

4.8 out of 5 stars

How would you rate your experience with Magical?

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Magical Reviews & Product Details

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Magical Media

Magical Demo - Personalized messaging
Never type the same thing over and over. Summon frequently used text and automatically populate your recipient’s personal details.
Magical Demo - Data entry you won't hate
Autofill form fields instantly. Create new records anywhere, even in your internal sales, customer service, or applicant tracking software, instantly.
Magical Demo - Sheets that fill themselves
Move data from your open tabs to Google Sheets with one click! No more toggling back and forth between tabs or copy-paste errors to correct.
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Magical Reviews (74)

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Reviews

Magical Reviews (75)

View 1 Video Reviews
4.8
75 reviews

Pros & Cons

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Verified User in Transportation/Trucking/Railroad
UT
Mid-Market (51-1000 emp.)
"Good for shortcuts"
What do you like best about Magical?

Save time with scripts, I can manage better my time Review collected by and hosted on G2.com.

What do you dislike about Magical?

It was free and now you need to pay for it Review collected by and hosted on G2.com.

Archi A.
AA
Customer support executive
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great experience and quick writting"
What do you like best about Magical?

Magical is a tool designed to help with quick and efficient writing, often focused on features like AI-powered writing assistance and productivity enhancements. It is really quick in integration with outher sites and easy. It helps in quick wriiting and responsive when working in customer support field. Magical is designed to speed up the writing process by offering features like auto-completion, text expansion, and quick formatting. Review collected by and hosted on G2.com.

What do you dislike about Magical?

There is nothing I disliked , as I am using magical from last 3 years. Magical is designed to speed up the writing process by offering features like auto-completion, text expansion, and quick formatting. Review collected by and hosted on G2.com.

Shubham J.
SJ
Executive
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Best shortcut extension"
What do you like best about Magical?

I found Magical very easy to use, as a chat support specialist, I need to handle multiple chats at a time in which Magical helps me to reply my customers on time. Review collected by and hosted on G2.com.

What do you dislike about Magical?

I've found nothing to be hate about this extension, but If I do nitpicking the I can say that I've seen delay in some cases where I've seen that while entering template it sometimes skip to add a phrase. Review collected by and hosted on G2.com.

Prashansa S.
PS
Member Support Agent
Mid-Market (51-1000 emp.)
"Works wonderfully in my daily routine at work!"
What do you like best about Magical?

The most thing I like about magical is how it creates really empathetic replies when members are upset, it really helps in descalating customers and helps my chat to close very quickly. Very easy to use in customer support and integrates really well with Zendesk. Review collected by and hosted on G2.com.

What do you dislike about Magical?

Sometimes I think that i rely more on Magical so it is hampering my skills in some what way, but AI is the future right! Review collected by and hosted on G2.com.

Shobhna M.
SM
Member support agent
Mid-Market (51-1000 emp.)
"A great tool for keeping track on shortcuts and save time."
What do you like best about Magical?

I like the way it's saving my time that I spent on entering the information. It's efficient in automating specific needs. Review collected by and hosted on G2.com.

What do you dislike about Magical?

Sometimes it's really challenging in debugging errors. They can increase the limit of free access that would be really helpful for small business. Review collected by and hosted on G2.com.

Leslie A.
A
Operation's Manager
Small-Business (50 or fewer emp.)
"Magical has made my days easier"
What do you like best about Magical?

It's easy to complete tasks. I enjoy working with it. Review collected by and hosted on G2.com.

What do you dislike about Magical?

Sometimes it doesn't turn on automatically and I have ti refresh. Review collected by and hosted on G2.com.

Ebad U.
EU
Executive, Global Marketing and Sales
Mid-Market (51-1000 emp.)
"Magical helps me in scraping leads lists"
What do you like best about Magical?

Scraping part is best. There are many tools that help with exporting leads list from LinkedIn Sales Navigator Google Sheet but all are paid. Magical is a free tool and helps in scraping large sets of leads to Google Sheets. Review collected by and hosted on G2.com.

What do you dislike about Magical?

The plugin opens itself automatically sometimes. Review collected by and hosted on G2.com.

Verified User in Real Estate
GR
Small-Business (50 or fewer emp.)
"Amazing tool that saves so much time."
What do you like best about Magical?

Makes integrations so much easier. Makes me much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Magical?

Can't think about anything, all is great so far. Review collected by and hosted on G2.com.

Kristina L.
KL
Talent Acquisition Specialist
Mid-Market (51-1000 emp.)
"Magical is Magical"
What do you like best about Magical?

Magical will save you hours of time. If you are still typing the entire message or even copying and pasting any information. Magical allows you to create a trigger that does the typing for you. I can't imagine how much time this valuable tool has saved me. If you're not using Magical, you really should take a moment learn the system and be on your way to having some extra time to do things other than typing. Review collected by and hosted on G2.com.

What do you dislike about Magical?

There isn't anything that has come up that would be something that I dislike about Magical. It's simple to learn and saves you so much time that you will be amazed! Review collected by and hosted on G2.com.

John W.
JW
Physician
Mid-Market (51-1000 emp.)
"Do you believe in magic?"
What do you like best about Magical?

I work in a high customer volume, online, industry and have to document each and every interaction accurately and in as much detail as possible. In reality, 80% of my documentation is very similar from customer to customer. With the ability to creat text-activated shortcuts, I can cut documentation time down from 10-15 minutes each to around 5or 6 minutes. Magical has been a game changer for me! Review collected by and hosted on G2.com.

What do you dislike about Magical?

The only real downside to using magical is when there is a glitch in the Matrix and internet connectivity is less than perfect. Typing each encounter manually is painful because Magical has spoiled me. Review collected by and hosted on G2.com.

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