MaestroQA is an AI-powered conversation analytics platform that helps leaders uncover insights and scale quality across calls, chats, emails, bots, surveys, and more.
"We started as a Contact Center QA company that powers human-QA workflows in 2017.
The arrival of LLMs transformed the potential to turn the conversation data in our platform into structured data.
As a result, CEOs and their leadership teams' eyes opened to the potential for insights from conversation data to drive strategic priorities.
This opened the window of not only helping QA teams analyze conversations but also every person in a company.
It required our product to transform from a workflow solution to a data platform - and our experience working with 500+ Quality Teams, their tech stacks, and their use cases was mission-critical to how we designed our platform to work for small and large teams - and folks both within and outside the Contact Center.
We are building the #1 place to analyze conversation data."
-Vasu Prathipati, CEO at Maestro