# Luigi's Box Reviews **Vendor:** Luigi's Box **Category:** [Site Search Software](https://www.g2.com/categories/site-search-software) **Average Rating:** 4.8/5.0 **Total Reviews:** 425 ## About Luigi's Box Luigi's Box is a product search and discovery solution suitable for any e-commerce platform. Luigi's Box magic starts with detailed analytics dashboards giving you all the relevant information about the performance of search & navigation elements on your site. Learn more about the performance of your store, track customer interactions, product popularity, and more, so you can ensure the best shopping experiences with our AI-powered Search, Recommender, Product Listing, and Shopping Assistant products. Give your visitors the ultimate tools to discover your products as efficiently as possible. Luigi's Box is a solution that you and your customers will enjoy using. Luigi's Box is a solution with frequent wins and awards from top software review sites, and a frequent winner of the "Best Est. ROI" and “Leader” G2 badges. Our advanced features are suitable for any e-commerce platform, and they are flexible for any use case. Over the years, we have established several successful collaborations, evidenced by case studies from our satisfied customers, such as Notino, Under Armour, KiK, Škoda, Eurofirany or Ziaja. Our products have helped our clients significantly increase search usage, conversions and revenue. Their success stories and other business growth case studies are available on our website. Luigi's Box offers a user-friendly integration, configuration, and interface, so even non-experienced users can get started easily. To get Luigi’s Box on your website, you start by pasting the tracking script into the header of your website and follow a couple very simple steps. We offer multiple flexible integration types for our clients, even for advanced experts. In addition, we have a team of specialists and quality customer support who are always ready and happy to help. One of the best things is that Luigi's Box doesn't negatively affect the functionality of your website, including rendering. So are you ready to try it out? Increase your revenue with better search and product discovery solutions by Luigi’s Box today. ## Luigi's Box Pros & Cons **What users like:** - Users value the **fast and effective search functionality** of Luigi's Box, enhancing their e-commerce experience significantly. (141 reviews) - Users praise **search efficiency** of Luigi's Box, highlighting its ease of use and excellent support team. (136 reviews) - Users highlight the **ease of use** of Luigi's Box, appreciating its intuitive interface and minimal learning curve. (131 reviews) - Users commend the **excellent customer support** of Luigi's Box, appreciating their quick responses and helpful assistance. (86 reviews) - Users rave about the **user-friendly experience** and effective features of Luigi's Box for e-commerce search optimization. (86 reviews) - Results (71 reviews) - Search Technology (67 reviews) - Search Quality (62 reviews) - Recommendations System (60 reviews) - Analytics (54 reviews) **What users dislike:** - Users find Luigi's Box **too expensive** , especially small shops struggling with the monthly fee and limited results accuracy. (24 reviews) - Users find the **setup difficulty** of Luigi's Box high due to complex and lengthy integration processes. (19 reviews) - Users find **difficult implementation** of Luigi's Box challenging, requiring extensive support and causing integration delays. (18 reviews) - Users find the **learning curve steep** , requiring time to become proficient with Luigi's Box features and interface. (17 reviews) - Users find the **complex setup** challenging, requiring technical knowledge and additional costs for integration. (16 reviews) - Users find **keyword-based search issues** frustrating due to complex product names and occasional incorrect results. (15 reviews) - Integration Issues (13 reviews) - Learning Difficulty (13 reviews) - Delays (12 reviews) - Improvement Needed (11 reviews) ## Luigi's Box Reviews ### 1. Fast, Intuitive Search That Boosted Sales—Luigi's Box Was Worth the Price **Rating:** 5.0/5.0 stars **Reviewed by:** Michal J. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2026 **What do you like best about Luigi's Box?** What I like most is that Luigi's Box is completely outside the computing resources of the e-shop. Before that, we used a solution for Woocommerce, which was a burden on the server and caused problems. With Luigisbox, it's different, all indexing and searching is done on their servers, which is an advantage. The integration was very simple and intuitive. They have a tool for replacing the original search on the e-shop. The user can pair products themselves in the interface. We had a problem with variable products, which the support solved by taking care of processing all feeds and solving it. From a business point of view, we noticed that products that people had not discovered before started to sell. It is clear that artificial intelligence in search can offer people what they are looking for. When communicating with the sales department, the salesman was also helpful and was able to understand the short-term increased traffic to our e-shop by various Chinese bots. The Luigi's Box service definitely has its payback and is worth its price. **What do you dislike about Luigi's Box?** I don't like that the price of the service is not listed transparently on their website. **What problems is Luigi's Box solving and how is that benefiting you?** We have a large number of products and we had a problem with indexing and search performance. Also, autocomplete was not smart at all. Luigi's box handles all this for us. We don't have to worry about updates, performance and maintenance. ### 2. Strong UI/UX, fast relevant search, and top support **Rating:** 4.5/5.0 stars **Reviewed by:** Kevin W. | Marketing-Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Luigi's Box?** The greatest strength for me is the combination of very good UI/UX and powerful search. The results are relevant, fast, and the frontend appears clean and modern, which directly positively impacts the user experience. The integrations (e.g., in Shopware) are also generally well implementable and offer many possibilities, especially in conjunction with the recommenders. From my perspective, these have great potential for increasing revenue and improving shopping carts. The performance is overall strong, both in search and recommendations. Combined with the AI-based features, this ensures noticeably smarter product display. In terms of pricing, one must familiarize themselves with the model (units), but with proper use, a positive ROI is definitely realistic. I would also like to particularly highlight the support and onboarding team: fast, helpful, and open to feedback – which is extremely important in such a setup. **What do you dislike about Luigi's Box?** A clear weak point currently is the topic of analytics. Especially with banners – for example, in search or on product detail pages – one does not receive really clean or reliable data. This makes it difficult to correctly assess performance and to make informed optimizations based on it. Overall, the evaluations and tracking could be significantly more transparent and granular in some areas, especially if one wants to work more data-driven and needs comprehensible details for that. **What problems is Luigi's Box solving and how is that benefiting you?** A central problem for us is the meaningful display of products in a very large and diverse assortment. Without intelligent logic, it is difficult to make the right products visible at the right time – both in search and on category and product pages. This is exactly where Luigi's Box supports with its recommenders and dynamic sorting. As a result, products are displayed more relevantly, which improves user orientation and simultaneously increases the likelihood of additional purchases. We particularly benefit from better conversion rates and higher shopping carts because suitable products are displayed more targetedly and customers can find their way around more quickly. ### 3. Boosts Conversion with Accurate Search **Rating:** 5.0/5.0 stars **Reviewed by:** Veronika S. | marketing coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Luigi's Box?** I use Luigi's Box on the OnlineMedical and EcoRevolution e-shops primarily to improve search functionality and increase conversions. It helps customers quickly find the right products thanks to smart autocomplete, synonym handling, and typo correction, which is especially important for specific medical and eco-friendly product ranges. Luigi's Box solves inaccurate search issues, increases search conversions, and through analytics and product recommendations helps boost the average order value. What I like most about Luigi's Box is its accuracy and ability to adapt to customer behavior. Accuracy ensures that customers find exactly what they are looking for, even if they make a typo or use a different product name. Adaptation to customer behavior means that search results and recommendations automatically optimize based on real search and purchasing behavior, leading to higher conversions and a better user experience. The initial setup of Luigi's Box was very easy. Thanks to the helpful support team, we didn’t have to worry about anything - they set everything up for us and assisted with every step. **What do you dislike about Luigi's Box?** The main areas for improvement would be a clearer analytics interface and simpler setup for some advanced features, making them more intuitive for less technical users. **What problems is Luigi's Box solving and how is that benefiting you?** I use Luigi's Box to improve search functionality and increase conversions. It helps with smart autocomplete, synonym handling, and typo correction. It boosts average order value through analytics and product recommendations, addressing inaccurate search issues. ### 4. Powerful search and recommendation for our ecommerce projects **Rating:** 5.0/5.0 stars **Reviewed by:** Rastislav U. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2024 **What do you like best about Luigi's Box?** Since my last review, we have fully integrated the AI Shopping Assistant into our store. I am impressed by how seamless the integration process was – it was remarkably easy to set up and get running. It adds a new layer of interactivity to our customer journey, helping users find exactly what they need through a more conversational interface. **What do you dislike about Luigi's Box?** While the technical features are top-notch, the UI/UX customization process could be more flexible. Currently, making design changes to the search interface still requires a manual request to the support team. It would be great to have a self-service "visual builder" or more direct control over the design settings within the dashboard. **What problems is Luigi's Box solving and how is that benefiting you?** We needed fast and inteligent search for our customers. As we are using ecommerce platform as SaaS, we cant build our own solution on it. But Luigisbox has ready-made connection with this platform. **Official Response from Martin Janco:** > Thank you for sharing your feedback! We're thrilled to hear that you find Luigi's Box easy to implement and appreciate our support and continuous innovations. We understand the importance of accurate stock and pricing data - you can check the speed of data processing (feeds or API). 💙 Your satisfaction is our top priority, and we're committed to providing you with a seamless and efficient search and recommendation solution for your ecommerce projects. If you have any specific concerns or suggestions, please feel free to reach out to us. ### 5. It’s great for identifying the specific terms our customers use when looking for products, even if they use different names than we do. **Rating:** 5.0/5.0 stars **Reviewed by:** Tomáš K. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2022 **What do you like best about Luigi's Box?** The backend is incredibly user-friendly, allowing customers to find exactly what they need in no time. We love the 'add to cart' shortcut—it’s a game-changer for returning customers who already know what they want. Since the app works perfectly out of the box, we saved a lot on development costs. Our experience has been so positive that we’ve already decided to integrate their recommender system as well. **What do you dislike about Luigi's Box?** To be honest, it’s hard to find any downsides since we’ve been thoroughly impressed with Luigi’s Box from the start. **Recommendations to others considering Luigi's Box:** Go for it, it is good for your customers. **What problems is Luigi's Box solving and how is that benefiting you?** In our business our products can have many names, so we can match these names of product to proper products and finally customer can find what they need. Also it searches across the whole website, which is really good. Thanks to Luigi´s box we can also discover what name of products customers search on our website. **Official Response from Matej Kukucka:** > Greetings. Thank you for your review. Feedback is critical to us. We are pleased that you are satisfied with our services and products. Have a nice day. Martin from Luigi's Box ### 6. More then search tool for you ecommerce! **Rating:** 5.0/5.0 stars **Reviewed by:** Karolina M. | Project manager, Sporting Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2022 **What do you like best about Luigi's Box?** - Luigi's Box algorithm ensures thay you show your customers only relevant search results - very easy implementation - there's no need form complicated API integration, you can go with product feed - great customer support - whenever we had some issues customer support acted quickly :) - synonyms suggestions - Luigi's Box analyzes phrases without search result and suggest which synonyms you can use to fill the gap - baners on search results - you can insert some graphics and baners on seach results - Luigi’s Box features A/B testing functionality, allowing you to test which algorithms work best for your e-commerce business. - With its new shopping assistant feature, Luigi’s Box helps customers refine their search results, ensuring they see only the products that perfectly match their requirements. **What do you dislike about Luigi's Box?** We didn't have any bad experiences with Luigi's Box :) **What problems is Luigi's Box solving and how is that benefiting you?** Luigi's box improves search results in many ways - through synonyms, autocomplete, autocorrect and recommendation. It all works for a higher conversion rate and better customer experience. Additionally you can add some marketing banners on search results to promote specific campaigns. You can also work with product recommendation if you would like to increase the sale of these items. **Official Response from Matej Kukucka:** > Greetings. Thank you for your review. Feedback is critical to us. We are pleased that you are satisfied with our services and products. Have a nice day. Martin from Luigi's Box ### 7. Consistently reliable and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Miroslav J. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2024 **What do you like best about Luigi's Box?** The experience is still consistently very good. I especially appreciate how reliable and fast the search is, even with a larger product catalog. The synonym functionality continues to be a big advantage for us and helps improve search relevance significantly. The interface is clear and intuitive, which makes everyday work efficient and straightforward. Overall, the tool saves us time and improves the customer experience. **What do you dislike about Luigi's Box?** Overall, we are very satisfied. If anything, it would be great to have an even more seamless way to manage multiple language mutations from one unified view. A more centralized workflow for multilingual management would make the process even smoother. **What problems is Luigi's Box solving and how is that benefiting you?** Our products sometimes have quite long and complicated names. Or codes. Alternatively, users search for it according to slangs that are common in the given profession but are not literary words - so we cannot incorporate them into the product name.With this tool, it can then be easily solved. **Official Response from Martin Janco:** > Hi Miroslav, thank you for your honest review. We are glad that you are satisfied with Luigi´s box and find it intuitive and easy to use. As I can see, a big advantage of Luigi´s box for you is the feature for synonyms. We're glad to see that this feature is delivering results! Regarding multiple languages, please get in touch with our support team; I believe you will find a suitable solution. ### 8. Powerful Search That Actually Works **Rating:** 4.5/5.0 stars **Reviewed by:** Hector E. | Marketing Specialist, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Luigi's Box?** What stands out most is how relevant and accurate the search results are. It does a great job of understanding user intent, even with imperfect queries, which makes a noticeable difference in the overall shopping experience. **What do you dislike about Luigi's Box?** There can be a bit of a learning curve when getting started, especially when trying to fully utilize all the features and customization options. Some adjustments require fine-tuning, and it may take a little time to get everything performing exactly the way you want. **What problems is Luigi's Box solving and how is that benefiting you?** Luigi’s Box helps solve issues with poor search relevance and low product discoverability. Before using it, it was harder for users to find exactly what they were looking for, especially with vague or misspelled queries. With Luigi’s Box, search results are much more accurate and intuitive, which makes it easier for customers to navigate the site and find products faster. This has led to a smoother user experience, increased engagement, and ultimately better conversion rates. ### 9. Efficient Search and Higher Sales with Luigi’s Box **Rating:** 5.0/5.0 stars **Reviewed by:** Marián M. | E-commerce Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Luigi's Box?** We, as an online store Meditrino (www.meditrino.sk ), use Search + Recommender and are extremely satisfied both with the functionality of the modules themselves and with the Luigi's Box team, who created a custom design tailored to our needs. In the future, we plan further expansions, such as Product Listing. **What do you dislike about Luigi's Box?** We have not found anything we dislike about Luigi's Box so far. **What problems is Luigi's Box solving and how is that benefiting you?** Luigi's Box helps us solve issues related to product search and customer navigation on our e-shop. Thanks to more accurate search results, relevant recommendations, and improved product display, customers can find what they are looking for faster. This leads to higher user satisfaction, better conversion rates, and increased sales. ### 10. Revolutionized Our E-shop Search Capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Lukáš I. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Luigi's Box?** I use Luigi's Box mainly for site search on our e-shop, and it does a way better job than the default Shoptet search. It handles typos, synonyms, and product ranking much better, which really makes a difference for our customers finding what they need, even with typos. I also love the search analytics feature, which gives us valuable insights into what customers are searching for. The integration with Shoptet was straightforward, and their support team is really responsive and helpful. Setting it up was very easy and quick, covering the full picture of customers finding what they need faster while giving us insights on where to improve. **What do you dislike about Luigi's Box?** The initial configuration and tuning takes some time to get it right. Better onboarding documentation would help new users get up to speed faster. **What problems is Luigi's Box solving and how is that benefiting you?** Luigi's Box improves search accuracy, handling typos and synonyms better than default options. The analytics show what customers search for, helping us improve. It's easy to set up and integrates smoothly with Shoptet, enhancing user experience and site functionality. ### 11. Luigi's Box - corrects typos + suggests and personalizes search results = higher conversions **Rating:** 5.0/5.0 stars **Reviewed by:** Jakub V. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2024 **What do you like best about Luigi's Box?** We have been working with Luigi’s Box for quite some time and have been consistently very satisfied with their solution. We use their autocomplete, query correction, and lost search analytics tools, all of which help us continuously improve customer experience and business performance. We especially appreciate the accuracy of the search results, the ease of implementation, and the clear data insights that allow us to quickly respond to user behavior. Recently, the company faced a security incident in which hackers managed to break into their accounts and subsequently attempted to obtain information from users. While it is concerning that such situations can happen nowadays, I highly value the speed, transparency, and professionalism with which Luigi’s Box handled the issue. The incident was resolved quickly and precisely, with no serious consequences, which further confirmed that they are a partner who takes security and responsibility towards their clients very seriously. **What do you dislike about Luigi's Box?** System security. The data is sensitive. If it were to be lost or misused, it would be a serious problem. **What problems is Luigi's Box solving and how is that benefiting you?** LB helps direct customers where they want to go. It understands them, corrects their typos, and can also study them and offer personalized content within categories. **Official Response from Martin Janco:** > CZ: Jsme rádi, že Luigi's Box podporuje růst vašeho obchodu a přivádí vaše zákazníky ke správným produktům. Děkujeme, že jste si vybrali Luigi's Box! 💙 EN: We're glad Luigi's Box is supporting your business growth and bringing your customers to the right products. Thank you for choosing Luigi's Box! ### 12. Lugisbox: Your E-Commerce Game Changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Marek Z. | IT Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2024 **What do you like best about Luigi's Box?** We still remain very satisfied with the service at Luigis Box and the overall quality of the software they produce. The service their search feature provides remains highly accurate and reliable, providing our customers with the most relevant search results they need. What we are perhaps just as grateful for is the client-centered approach the company has taken. They're always quick and understanding whenever we need assistance with their software, which is great because you can tell that they really care about our success. **What do you dislike about Luigi's Box?** Right now, there’s nothing significant that we think should be added. If anything, we would like more advanced analysis options in the future, obviously as our need for the product grows further. However, the feature set currently offered is already great for our needs, and the team is always welcoming of our feedback. **What problems is Luigi's Box solving and how is that benefiting you?** Luigi's Box is solving our search functionality needs, streamlining the process for customers to find exactly what they're looking for. This efficiency has resulted in improved user experience and increased satisfaction, ultimately benefiting our business by driving more conversions and revenue. **Official Response from Martin Janco:** > Thank you for your glowing review of Luigi's Box! 💙 We're thrilled to hear that you love the intuitive search functionality and seamless integration it offers. Our team is dedicated to providing exceptional support, so it's great to know that we've been able to assist you effectively. We're delighted that Luigi's Box has enhanced your users' experience and benefited your business by driving conversions and revenue. Thank you for choosing us as your e-commerce game changer! 🚀 ### 13. Intuitive Dashboard, Easy Analytics, and Top-Notch Onboarding Support! Clear recommendation! **Rating:** 5.0/5.0 stars **Reviewed by:** Ariel N. | E-commerce Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Luigi's Box?** What I like most is the clear and intuitive dashboard, easy-to-use features, and the simple yet effective approach to data presentation and analytics. Even someone with no prior experience can quickly and easily learn to use the Luigi tool. I also rate the onboarding and support process very highly. **What do you dislike about Luigi's Box?** Sometimes there is a lack of more advanced scenarios when configuring certain solutions. **What problems is Luigi's Box solving and how is that benefiting you?** Luigi Box provided me with reliable business data on search engine performance and the right tools to improve and manage those metrics. ### 14. Developer-Friendly SE with Great API Docs **Rating:** 4.0/5.0 stars **Reviewed by:** Andrejus N. | PHP Developer, Pharmaceuticals, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2025 **What do you like best about Luigi's Box?** From a developer perspective, I feel like what I liked the most was the mostly smooth integration. The API documentation is clear and pretty well written, definitely better compared to some other search engines I had a chance to work with (Won't mention :D). When a few things weren’t fully obvious, the support team was helpful enough to get me through. Also appreciate that multilang is very easy to achieve. **What do you dislike about Luigi's Box?** Downsides? To be honest, nothing really strict comes to my mind. Luigis has a catalog browser for previewing results, but it feel a bit limited when it comes to deeper, rt validation of search behavior. Under very heavy load I noticed a few rate-limit style responses here and there, but nothing serious. **What problems is Luigi's Box solving and how is that benefiting you?** It basically fixed a lot of the issues we had with search not being accurate enough. Users having a better experience and it's easy to maintain. Multi-lang search works pretty much out of the box, which is a big plus **Official Response from Martin Janco:** > Thank you for the great review! 🙌 We’re glad Luigi’s Box met your developer expectations with smooth integration, clear API docs, and easy multilingual search — and it’s awesome to hear it delivers a better experience while staying easy to maintain ⚙️ ### 15. Great search & recommendations tool for our Shoptet store **Rating:** 5.0/5.0 stars **Reviewed by:** Jiri K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2025 **What do you like best about Luigi's Box?** We use Luigi’s Box for our Shoptet e-shop and immediately noticed better search relevance and product recommendations. The integration was easy and the support team is excellent – they helped us fine-tune the setup and guided us during the test period. The dashboard is intuitive and gives a clear overview of search stats and customer behavior. **What do you dislike about Luigi's Box?** Nothing major – at first, it took a bit of time to understand all the analytics options, but the support team quickly explained everything. A simpler way to compare before/after search results in the dashboard would be a nice addition. **What problems is Luigi's Box solving and how is that benefiting you?** Luigi’s Box helped us improve the accuracy and speed of product search on our e-shop. Before, customers often couldn’t find items due to typos or unclear queries. Now, relevant results appear instantly, even for partial matches. It also provides analytics showing what customers are searching for, helping us adjust product names and descriptions. This led to higher conversions and better user satisfaction. **Official Response from Martin Janco:** > Thank you for the amazing 5⭐️ review! 🌟 We’re delighted that Luigi’s Box improved search relevance and recommendations on your Shoptet store, and that our team could help fine-tune everything for the best results 🚀📈. ### 16. Complete search and recommendation solution for e-commerce of all sizes **Rating:** 5.0/5.0 stars **Reviewed by:** Boris G. | Head of product, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Luigi's Box?** We've seen very good results with their new Shopping assistant product. Also managing 25+ domains and languages became much easier lately - thanks to cloning options in the web app. **What do you dislike about Luigi's Box?** I'd like to see more AI automations in the web app when managing synonyms. **What problems is Luigi's Box solving and how is that benefiting you?** It provides us with product search on over 100K products across 26 domains and 15 languages without the need to develop and maintain our own solution. **Official Response from Matej Kukucka:** > Greetings. We are pleased that you are satisfied with our products, and we appreciate the time you have taken to write your review. Luigi's Box can handle product searches in any language. We are glad you are using our tool in all 15 languages on your e-shops. Thank you. Martin from Luigi's Box ### 17. Internal search optimization within public banking website and new analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Ondřej . | Product Owner (Web), Enterprise (> 1000 emp.) **Reviewed Date:** June 21, 2024 **What do you like best about Luigi's Box?** There is a possibility to update to the newest version with more intelligent engine, more up to date content within the search engine and also the data analytics. **What do you dislike about Luigi's Box?** the older version has no possibility for updates so we have to switch to the new one. However its more like our problem than issue at the luigis side. **What problems is Luigi's Box solving and how is that benefiting you?** Our website has a few thousand pages and with our CMS native search it was really impossible to optimize it and reach the demanded results. With Luigis box, we just implement a few codes (I think it was all within GTM, but not sure) and after that, it just works :) The search results make sense and if not in any special cases, the customization is matter of minutes. **Official Response from Martin Janco:** > Thank you for your review. 👍👍 It's great to hear that Luigi's Box has significantly helped you with internal search optimization, making search results more sensible. I'm also glad that you like the ease of implementation, reasonable price, and useful features like the new UI and customization of the Search. Noting that there is still room for improvement in the default settings of the search engine is valuable feedback for our ongoing development. It's good to hear that the ability to optimize your search on a website with thousands of pages is a significant benefit for you. Thank you! 💙 Also, I see you appreciate the quick customization process, which is also a noteworthy advantage for you. Thanks again for your valuable feedback and for choosing Luigi's Box. ### 18. Fast search and recommendation engine for reasonable price **Rating:** 4.5/5.0 stars **Reviewed by:** Štěpán . | Data science team lead, Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Luigi's Box?** I like that Luigis box continuously updates their recommendation engine, experimenting with new recommendation algorithms and adding new features. **What do you dislike about Luigi's Box?** If we understand more how Luigis algorithms work under the hood, we could think of new ways to improve them. At the moment, we have very superficial understanding of this. **What problems is Luigi's Box solving and how is that benefiting you?** We use Luigis Box's search and recommendation engine for over 20 websites in more than 10 different languages. Luigis box solution increases our revenue vis a vis the control group. **Official Response from Martin Janco:** > It's great to hear that our search and recommendation engine has been beneficial for your business, increasing revenue across multiple websites and languages 🌟 ### 19. Solved the unsolvable **Rating:** 5.0/5.0 stars **Reviewed by:** Jiří H. | Product assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Luigi's Box?** I really appreciate how intuitive and accurate the search function is. It handles typos and product variations with ease, which makes it much easier for customers to find what they want. The product recommendations are highly relevant and actually help to increase sales without feeling pushy. On top of that, the analytics give us clear insights into customer behavior, so we can quickly adjust and improve our catalog. **What do you dislike about Luigi's Box?** There is honestly very little to dislike. The only thing I can think of is that it takes a bit of time at the beginning to explore all the features and set them up properly, but once configured, everything runs smoothly **What problems is Luigi's Box solving and how is that benefiting you?** Luigi’s Box helps us solve the problem of customers struggling to find the right products quickly. Before, many searches ended without results or with irrelevant suggestions, which led to lost sales. Now, thanks to smarter search and autocomplete, our customers can easily discover what they need. The personalized recommendations also help increase basket value, while the analytics give us a clear picture of what products are missing or underperforming. Overall, it saves us time, improves customer satisfaction, and directly supports higher conversion rates. **Official Response from Martin Janco:** > It's great to hear that Luigi's Box is helping you solve the problem of customers struggling to find the right products quickly 👍 ### 20. When the e-commerce search engine becomes fun **Rating:** 4.5/5.0 stars **Reviewed by:** Martin K. | Senior projektový manažer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2024 **What do you like best about Luigi's Box?** Thanks to Luigi's box, we can help customers find the product they are really looking for. A clear interface that is easy to use and contains many great features. Detailed statistics that allow us to continuously move the project towards perfection. During the construction of our new e-shop, the technical team at Luigi's Box was always there to help us. They helped us decide on the best technical connection and efficient data transfers for better service on our new e-shop. +++ Support team response time Constant technical advances and the introduction of the new Shopping Assistant feature, which is very interesting. **What do you dislike about Luigi's Box?** Maybe only higher price tag that is justified by the quality of the product. **What problems is Luigi's Box solving and how is that benefiting you?** Luigis box solves the blind spots of our old search engine and helps direct the customer to the product they are really looking for. Increasing conversion rates. Gathering valuable insights. **Official Response from Martin Janco:** > Thank you for your honest review! It is perfect to hear that Luigi's Box is adding a touch of fun to your e-commerce search experience and that you're seeing real results in customer satisfaction and increased conversion rates. It's rewarding to hear that our clear interface and feature set, along with our responsive support team, are making a positive difference. While we understand concerns about pricing, we're glad you see the value our solution brings 💙 ### 21. A Must-Have Solution for Every E-Commerce Owner **Rating:** 5.0/5.0 stars **Reviewed by:** Jacopo R. | Manager, Cosmetics, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Luigi's Box?** What I like best about Luigi’s Box is how it combines powerful technology with simplicity. The smart search and recommendations truly understand our customers’ needs, helping them find products quickly and easily, which directly translates into higher sales and happier customers. On top of that, the platform is very intuitive, and the customer support team is always responsive and proactive — it feels like having a real partner for growing our business. **What do you dislike about Luigi's Box?** Honestly, there is very little to dislike about Luigi’s Box. At the beginning, it took us a bit of time to fully explore all the features because the platform offers so many options, but once we got used to it, everything became smooth and straightforward. The support team was always there to guide us, so any initial challenges were quickly solved. **What problems is Luigi's Box solving and how is that benefiting you?** Luigi’s Box is solving one of the biggest challenges in e-commerce: helping customers quickly find the right products. Before, many visitors left our site because they couldn’t easily discover what they were looking for. With Luigi’s Box’s intelligent search and personalized recommendations, our customers now enjoy a smoother shopping experience, which has directly improved our conversion rates and average order value. For us as a business, it means happier customers, higher sales, and a stronger competitive edge. **Official Response from Martin Janco:** > Thank you for your positive feedback! 👍 We're pleased to hear that you find Luigi's Box intuitive and that our customer support team has been responsive and proactive in assisting you. It's great to know that Luigi's Box is contributing to your business success 📊 ### 22. We couldn´t expect better tools for search what improve customer experience and sales for us **Rating:** 5.0/5.0 stars **Reviewed by:** Miroslav C. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Luigi's Box?** I´m really thankfull for searcing from two letters which we had a big problem in the past. I like recommender from you - increase our sales **What do you dislike about Luigi's Box?** I don´t have any negative experiences with Luigi´s box and If I meet with something than customer service solve it asap :) **What problems is Luigi's Box solving and how is that benefiting you?** customers search for many products on our website using shortcuts, which we have solved with luigi's box **Official Response from Martin Janco:** > Thank you for sharing your feedback! 👍 It's wonderful to know that Luigi's Box has made product searches so much easier for your customers. We're delighted it's working smoothly! 🚀 ### 23. Essential for E-commerce with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tomáš L. **Reviewed Date:** November 21, 2025 **What do you like best about Luigi's Box?** I greatly appreciate Luigi's Box for significantly improving product search and recommendations on our e-shop. It enhances customer navigation, making it easier for them to find products quickly, which leads to more completed purchases. The smart search feature is particularly impressive due to its accuracy and ability to understand our customers, resulting in improved conversions. The recommendations feature also works exceptionally well. I find the implementation process to be straightforward and the administration to be clear, making it easy to manage. I also value the fantastic customer support, which is fast, reliable, and very helpful, providing backup whenever needed. Overall, Luigi's Box has become an essential part of our e-commerce setup, and I would highly recommend it. **What do you dislike about Luigi's Box?** Sometimes, it takes longer for changes made in the admin to fully apply or reflect on the site. There's a noticeable delay before these changes are visible, which can be frustrating when updates need to be live quickly. **What problems is Luigi's Box solving and how is that benefiting you?** I find Luigi's Box improves product search accuracy and recommendations, making shopping easier for customers and boosting conversions. Its easy implementation, clear administration, and reliable support are invaluable to our e-commerce. **Official Response from Martin Janco:** > Thank you for the fantastic 5⭐️ review! 🌟 We’re thrilled that Luigi’s Box has become an essential part of your e-commerce, helping improve search accuracy, recommendations, and conversions, and that our support team could be there whenever you needed it 💙 ### 24. A search that will make customers happy **Rating:** 4.5/5.0 stars **Reviewed by:** Libor S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about Luigi's Box?** I like how fast and accurate the search is. It makes it much easier for customers to find the products they are looking for. **What do you dislike about Luigi's Box?** Overall, the service works great and the search quality is very good. The only thing that could be improved is the pricing. **What problems is Luigi's Box solving and how is that benefiting you?** Helped in the search with many different products, variants and colors **Official Response from Martin Janco:** > We're happy to hear that Luigi's Box is making e-commerce search better, thanks to its user-friendly design and effective search results. We are working on the improvement of administration interface. ### 25. Very high-quality supplement **Rating:** 5.0/5.0 stars **Reviewed by:** David J. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Luigi's Box?** Besides helping our customers find products in the e-shop, it also gives us an overview of what customers are searching for and what they are missing on our e-shop. **What do you dislike about Luigi's Box?** The service is quite expensive, but it's worth the money. **What problems is Luigi's Box solving and how is that benefiting you?** Luigi's box helped us improve search on our e-shop. **Official Response from Martin Janco:** > Thank you so much for your positive feedback! 💙 We're happy to hear that Luigi's Box helps your customers easily find products in your e-shop. It's perfect to know that Luigi's Box has improved your search functionality 👍 ### 26. Pretty good search's tool. And it's getting better and better **Rating:** 4.5/5.0 stars **Reviewed by:** Pawel C. | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Luigi's Box?** Lbx has significantly improved the stability of front-end integration. Greater stability means fewer customers being sidetracked from their product search path. We notice that the share of customers who make a purchase after using a search engine is growing. **What do you dislike about Luigi's Box?** It is better than in the previous period and the number of errors decreased **What problems is Luigi's Box solving and how is that benefiting you?** Search tool, accuracy of search results. **Official Response from Martin Janco:** > Dear Pawel, we’re heartened to hear you’ve had a positive experience with Luigi's Box, noting the advanced capabilities and the accuracy of our search tool. It's wonderful that the customization options and analytical tools have been beneficial for your sales and user interface. We're also proud that our support team has added value to your experience. ### 27. Great thing. A really helpful tool in conversion optimization! **Rating:** 4.5/5.0 stars **Reviewed by:** Artur P. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Luigi's Box?** The tool is constantly being developed. New features and imrovements are regularly introduced. The support team continues to provide top-notch service **What do you dislike about Luigi's Box?** The analytics dashboard - retrieving and searching for business-relevant data in the LBX dashboard could be more simple and intuitive **What problems is Luigi's Box solving and how is that benefiting you?** Helps in dynamic conversion optimization **Official Response from Martin Janco:** > Thanks a lot for your kind words! 👍 We’re delighted to hear that Luigi’s Box is proving to be a really helpful tool for your business. The variety of reports and options to boost search engine is exactly what we aim to provide. 📊 It’s fantastic to know that nothing comes to mind in terms of dislikes and that you find it really good. Thanks again for choosing Luigi’s Box to support your business goals. 🌟 ### 28. LB provides smart product recommendations and statistical insights into our performance and growth. **Rating:** 5.0/5.0 stars **Reviewed by:** Vojtěch B. | Product Data Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Luigi's Box?** Personally, I find the 'zero-results' searches most valuable, as they reveal untapped opportunities. We are also focusing heavily on our recommendation system to ensure customers always find the right product **What do you dislike about Luigi's Box?** A downside is that LB lacks category-specific filtering. Since it only analyzes data as a whole, it’s not ideal for detailed category breakdowns. **What problems is Luigi's Box solving and how is that benefiting you?** Thanks to LB, we are identifying gaps in our portfolio while strengthening our existing successes. Our goal is to boost conversions and minimize 'no-result' searches for items or brands. ### 29. Excellent for Search and Personalization **Rating:** 5.0/5.0 stars **Reviewed by:** Simão T. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2024 **What do you like best about Luigi's Box?** Luigi's Box continues to impress us with its ongoing improvements. The recent updates have enhanced the speed and relevance of search results even further, and the platform's analytics tools now provide deeper insights into user behavior. Collaboration features have also improved, making it easier for teams to work together. The support team remains responsive and helpful. Overall, Luigi's Box remains an essential tool for optimizing searches and deriving actionable insights. **What do you dislike about Luigi's Box?** It would be great if Luigi's Box could further expand language support, particularly improving Portuguese localization. Additionally, enhancing the customization options for analytics dashboards could provide even more value for diverse teams. **What problems is Luigi's Box solving and how is that benefiting you?** Luigi's Box is addressing issues in e-commerce personalization and search, allowing us to provide more relevant recommendations and more accurate search results. This enhances the customer experience, increases conversion rates, and optimizes our sales strategies. **Official Response from Martin Janco:** > PT: Estamos satisfeitos por considerar todas as funcionalidades da Luigi's Box, incluindo a funcionalidade de sinónimos, úteis para o seu negócio de comércio eletrónico. Agradecemos a sua valiosa avaliação e a escolha da Luigi's Box como a sua solução de pesquisa. Para mais informações sobre as funcionalidades da Luigi's Box em português, visite o nosso sítio em www.luigisbox.br." 💙 EN: We're glad you find all the features of Luigi's Box, including the synonym feature, useful for your ecommerce business. Thank you for your valuable review and for choosing Luigi's Box as your search solution. If you would like to learn more about Luigi's Box features in Portuguese, you can visit the website www.luigisbox.com.br. ### 30. a slightly more expensive toy, which is, however, quite a useful asset ​ **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2024 **What do you like best about Luigi's Box?** Ease of Use Number of Features Pretty handy advanced functions, clear configuration, useful overviews Edit: Still growing app in matters of functions **What do you dislike about Luigi's Box?** Integration - even Luigisbox didn't know how full onboarding looks like entry price - ye integration, setup, all have cost - an its pretty high because if you integrate on yourself - they will charge you in monthly payments :) Edit: Still price, it's totally overpriced. **What problems is Luigi's Box solving and how is that benefiting you?** Biggest problem was integration and communication when it comes to onboarding. Than price changed even 10 times, and take care about declaration in documents - and clause about inflation... But thats personal business, on other hand - functions, and usefullness - it's still worth the hassle that you'll have to put up with to some extent. ​EDIT: Nothing else from that **Official Response from Martin Janco:** > Thank you for sharing your feedback on Luigi's Box! We're thrilled to hear that you find Luigi's Box to be a useful asset with its advanced functions and clear configuration. We continuously strive to improve our onboarding process and ensure transparency in our pricing structure. ### 31. A necessary service if you want to take your e-shop to a higher level **Rating:** 5.0/5.0 stars **Reviewed by:** Vladimir G. | Wholesale, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Luigi's Box?** After more than 3 years I can still say that it is the most useful search tool for customers. Also great technical support to help with system setup or any problems. I can't imagine a quality e-shop without this service Still 10/10 for me :-) **What do you dislike about Luigi's Box?** We still haven't found anything to improve. Rather, Luigi's Box itself comes with improvements **What problems is Luigi's Box solving and how is that benefiting you?** Optimizing the search box on the web and increasing conversion. Setting synonyms and customizing customer needs. Ever since we've been using the service, the boss doesn't ask us the question "why customers don't order", as customers find what they need **Official Response from Martin Janco:** > Thank you for your positive review! 🙂 We are pleased that you are satisfied with the services of Luigi's Box and that we are helping you take your e-shop to a higher level. Your feedback on the usefulness of our dashboard, customer activity tracking, and the ability to set synonyms has delighted us. 👍 We are proud that our solutions contribute to increasing conversions and improving processes in your e-shop. 📈 ### 32. Excellent support and a reliable solution **Rating:** 5.0/5.0 stars **Reviewed by:** Nikoleta H. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Luigi's Box?** What we appreciate the most about Luigi’s Box is their amazing support team. They always respond quickly, are genuinely helpful, and go the extra mile to assist us with technical issues or setting up specific parameters and data. It’s great to have such a dependable partner. From a functionality perspective, the platform is stable, intuitive, and allows us to easily manage everything we need across multiple language versions of our website. **What do you dislike about Luigi's Box?** It would be helpful to have a clear, user-friendly guide or documentation showing where specific settings can be adjusted. In many cases, we could handle smaller updates ourselves if we knew exactly where to find them. Other than that, we’re very satisfied with Luigi’s Box and the overall experience. **What problems is Luigi's Box solving and how is that benefiting you?** Luigi's Box excels in simplifying search and product discovery on our site. Its intuitive search and personalized recommendations make finding what you need effortless. This not only delights our customers but also drives an uptick in our sales. **Official Response from Martin Janco:** > Thank you for sharing your positive experience with Luigi's Box! We're thrilled to hear that you find our search feature intuitive and our personalized recommendations helpful. We're glad to hear that Luigi's Box is simplifying search and product discovery on your site, leading to increased customer satisfaction and sales. ### 33. Powerful All-in-One Tool with Minor Metrics Challenges **Rating:** 4.5/5.0 stars **Reviewed by:** Michal H. **Reviewed Date:** December 30, 2025 **What do you like best about Luigi's Box?** I like Luigi's Box for its good administration and fast implementation. It's a powerful all-in-one tool that delivers fast results. I can manage all products on our e-shop within one app, and it includes features like sorting, heatmap, top products, listing, and boosting. **What do you dislike about Luigi's Box?** Conversion measurement on the eshop could be more accurate and straightforward. It is difficult to calculate how much Luigi's Box has earned. **What problems is Luigi's Box solving and how is that benefiting you?** I use Luigi's Box to improve our business search and recommendations. It solves no search results, low-value orders, and mistakes in the search bar. I like its good administration, fast implementation, and the ability to manage all products with sorting, heatmaps, top products, listings, and boosting. **Official Response from Martin Janco:** > Thank you for the detailed review and rating! 🚀 We’re glad Luigi’s Box helps you manage search, recommendations, and merchandising efficiently in one place 📊 ### 34. Improve your customer experience in an intuive way **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Luigi's Box?** From a business user’s perspective, Luigi’s Box is an intuitive, easy-to-use tool. I like how it’s structured into dashboards, sections, and improvements, because it helps optimize each step of the user experience by providing relevant data on exit rates, synonyms, trends, and more. **What do you dislike about Luigi's Box?** Limited capabilities of exporting data. It would be great to have connectors to the most common data warehouses **What problems is Luigi's Box solving and how is that benefiting you?** Luigi's box helps me address the biggest part of the customer journey: search in a large ecommerce store. Thanks to the intuitive analytics and dashboard sections, improving this most complicated part of the user journey is much easier and less time-consuming. ### 35. Great product for advanced search **Rating:** 4.5/5.0 stars **Reviewed by:** Juraj T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2026 **What do you like best about Luigi's Box?** It's really fast, can be customized and provides insightful information. The least but not last, improves customer experience while searching for products on our ecommerce stores. **What do you dislike about Luigi's Box?** It took a while to set up as we are using custom ecommerce solution. Also admin could use bit of an upgrade. Otherwise no issues. **What problems is Luigi's Box solving and how is that benefiting you?** We were looking for a reliable site search solution which Luigis Box delivered. Also it gave insight into what are our customers searching for and it might be missing in our product portfolio. ### 36. an irreplaceable part of our E-Shop for years **Rating:** 5.0/5.0 stars **Reviewed by:** Oto H. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Luigi's Box?** Since then we have not had to update anything, everything works 100% **What do you dislike about Luigi's Box?** We continue to cooperate, that says it all, we had no problems or anything **What problems is Luigi's Box solving and how is that benefiting you?** the customer can get to the product he needs more easily and comfortably **Official Response from Martin Janco:** > Thank you for sharing your experience with Luigi's Box! 👍 We're so happy to hear that our search solution has been an irreplaceable part of your E-Shop for years, helping your customers easily find what they need. It's fantastic that you've seen quick results and recommend it for other e-shops! 🚀 It’s also great to know that you haven’t encountered any issues so far. We strive to ensure a seamless experience. Helping your customers navigate your site more easily and comfortably is what we aim for, and it's wonderful to hear that it's benefiting your business. 🛍️ Thanks again for your trust in Luigi's Box and for being part of our journey! 💙 ### 37. Handles typos, synonyms, and shows customer insights on search. **Rating:** 5.0/5.0 stars **Reviewed by:** Lauma M. | Ecommerce Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Luigi's Box?** Great On-Site Search. The search feature is smart. It handles typos, synonyms, and even shows results when customers don’t type the exact product name. Better Product Discovery. Luigi’s Box helps customers find what they’re looking for faster, which has improved our conversion rates. Easy to Use. The admin interface is clean and simple. I can set things up without needing a developer for every change. Fast Integration. We got it up and running pretty quickly with our eCommerce platform. Their support team helped a lot. Good Analytics. It shows which searches work well and which don’t, so we can improve our catalog or fix missing products. The tool doesn't require a lot of effort. At least our main goal was to handle typo issues, and get insights into what customers search on our page. As our team don't have lot of additional resources, tool works good on its own and I do updates once a month. **What do you dislike about Luigi's Box?** Can Get Pricey for Small Shops It’s worth the money for larger stores, but smaller businesses might find it a bit expensive depending on features used. **What problems is Luigi's Box solving and how is that benefiting you?** Typo errors: Before: Customers would search for products using slightly wrong terms or typos and get “no results,” even when we had relevant items. With Luigi’s BoxThe search is smart—it understands misspellings, similar terms, and even product intent. Benefit - customers find what they’re looking for faster, which has increased conversions and reduced bounce rates. No on-site search insights Before: We had no idea what customers were searching for or where they were hitting dead ends. With Luigi’s Box It gives us clear analytics—top searches, no-result queries, and product performance. Benefit - we can fix gaps in our catalog and adjust our strategy based on real customer behavior. **Official Response from Martin Janco:** > Thank you for your detailed feedback — we're glad Luigi’s Box has improved your product discovery, typo handling, and provided actionable customer insights with minimal effort on your side 💙 ### 38. KrasneVune.cz & LuigisBox **Rating:** 5.0/5.0 stars **Reviewed by:** Lukáš B. | Chief Marketing Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2024 **What do you like best about Luigi's Box?** Their Search is awesome. Our products are inspirated by some fragrances, so it is very hard to recommend correct products for many keywords, but luigis box is great :) **What do you dislike about Luigi's Box?** We are not so satisfied with recommendation, but how i wrote before, our products are quite difficult for these things. EDIT SEPTEMBER 2025: They are working hard on recommendation and their shop assistant is much better every month. **What problems is Luigi's Box solving and how is that benefiting you?** Mainly really nice search box with many possibilities - much better than search which we have by default in e-shop platform Shoptet. + recommendations of products through the whole website. I also can recommend their Luigi's Box Academy, which can be helpful for many e-shoppers. **Official Response from Martin Janco:** > Thank you for your review. 👍 It's great to hear that you find the search functionality of Luigi's Box awesome, especially considering the complexity of your products ### 39. Excellent API for developers to use **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas U. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2023 **What do you like best about Luigi's Box?** Luigi's Box provides not only good quality search results, but is also pleasant for developers to use. The integration in our project was easy, and it was a matter of two or three weeks to replace our old solution with Luigi's Box. **What do you dislike about Luigi's Box?** I don't have much to complain. I like the REST-API from my developer point of view. **What problems is Luigi's Box solving and how is that benefiting you?** Searching through a huge catalog of products is easy. **Official Response from Martin Janco:** > We're glad to hear that you find our API easy to use and integrate into your services! ### 40. A great tool for quick and clear searches **Rating:** 5.0/5.0 stars **Reviewed by:** Lukas B. | Site administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2023 **What do you like best about Luigi's Box?** A fast, clear tool for large projects with more than 100k products. **What do you dislike about Luigi's Box?** I cannot answer this question at the moment. **What problems is Luigi's Box solving and how is that benefiting you?** Complex programming of your own search system, whisperer and top product recommendations. **Official Response from Matej Kukucka:** > Dear Lukas. Thank you for your feedback! We apologize for any instances where the search results were inaccurate. We continuously strive to improve our search algorithm for more accurate and relevant results. Your feedback helps us identify areas for enhancement and ensures a better user experience. Luigi's Box solves the problem of complex programming for your search system. With our advanced search capabilities, including full-text search, popular product offerings, and top product recommendations, we provide a comprehensive solution that saves you time and resources. We appreciate your feedback and are committed to ongoing improvements to provide the best possible experience for our users. Have a nice day Martin from Luigi's Box ### 41. Intuitive Product Recommendations That Boost Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Luigi's Box?** Very helpful in searching for and recommending products. Intuitive to use. Helps customers find what they want. Improves conversions and sales for online stores. **What do you dislike about Luigi's Box?** Takes a bit to get used to the system,Some features need to be learned first. Initial setup takes a little time. **What problems is Luigi's Box solving and how is that benefiting you?** Luigi's Box solves the problems of customers who cannot quickly find the products they are looking for. Thanks to Luigi's Box, searching is easy even with typos or unclear queries, and it also offers the right recommendations. The advantage is that customers find what they want faster, which increases conversions and satisfaction on the e-shop. **Official Response from Martin Janco:** > Thank you for the wonderful 5⭐️ review! 🌟 We’re delighted that Luigi’s Box makes product discovery intuitive and helps boost conversions, and we’re excited to keep supporting you 🚀🛍️. ### 42. The e-shop recorded an increase in turnover thanks to the implementation of a recommender and search **Rating:** 5.0/5.0 stars **Reviewed by:** Martin S. | Eshop manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Luigi's Box?** We have been working with LuigisBox for 3 years now, switching to them for their recommender because we have multiple locations on our e-shop. We also use their machine learning search, which is very easy to administer. We mainly use it to set up imprecise searches from customers. **What do you dislike about Luigi's Box?** We are waiting for greater involvement of AI **What problems is Luigi's Box solving and how is that benefiting you?** We had a problem with recommended products in search results, plus we didn't know how to recommend products in different places, such as product details or shopping carts. Luigisbo solves all of this with its automated product recommendations and search results. **Official Response from Martin Janco:** > Thank you for being a loyal customer since 2022 and for sharing your positive experience with our recommender and search features. We understand your desire for greater AI involvement and will work towards enhancing our capabilities 👍 ### 43. Professional, responsive team. Great search experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Hans-Ulrich K. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Luigi's Box?** Their team are very approachable and helpful, and very responsive to assist. They build the integration bespoke to your requirements, which means we can tailor it to suit our products and customers. **What do you dislike about Luigi's Box?** Because they build the integration for you, it may take a little longer to get setup than a completely self-service solution. **What problems is Luigi's Box solving and how is that benefiting you?** We have a large and complex product catalogue and a known issue with regards to product 'findability'. Implementing Luigi's Box gives us a rapid boost in helping customers find the right products. The search interface and facet navigation is such a powerful tool, we've had such great feedback. Luigi's Box are very responsive to help implement changes and improvements, we have a roadmap to improve the search results through data refinements, and to implement more features in their product suite. **Official Response from Martin Janco:** > It's fantastic to hear that our search interface and facet navigation have been beneficial for your complex product catalogue 👍 ### 44. Amazing AI-Powered Site Search! **Rating:** 5.0/5.0 stars **Reviewed by:** Petr G. | CMO, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2022 **What do you like best about Luigi's Box?** I love that its so intuitive with their latest updates. Its so easy to get around. Besides that, the Recommender is my favourite feature as it suggests products based on the past behaviour. And it works really well. **What do you dislike about Luigi's Box?** The response from customer support took a while but nothing extremely bad. **What problems is Luigi's Box solving and how is that benefiting you?** The autocomplete feature helps our users search for anything they need. **Official Response from Matej Kukucka:** > Hi, Petr, Thank you for the positive review. We are glad you like the autocomplete feature and that it helps improve your users' experience. We are happy that the product is solving problems for you and that you are benefiting from it. Martin from Luigi's Box ### 45. Intuitive Search Tool That Delivers Results **Rating:** 4.5/5.0 stars **Reviewed by:** Helium K. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Luigi's Box?** We’ve been using Luigi’s Box for several months now, and it has truly transformed the way search works on our website. One of the biggest benefits is how much more accurate and relevant the search results have become. Customers no longer struggle with finding the right products because the AI-powered autocomplete and smart recommendations guide them directly to what they need, even if their search terms are misspelled or vague. This has led to a noticeable increase in conversion rates and overall customer satisfaction. Another thing we appreciate is how easy it is to manage and customize Luigi’s Box. The interface is intuitive and user-friendly. Plus, the support team behind Luigi’s Box is very responsive and helpful whenever we run into questions or want to fine-tune settings. Overall, Luigi’s Box has made the shopping experience on our site smoother and more enjoyable, which is reflected in both sales and positive customer feedback. It’s been a great **What do you dislike about Luigi's Box?** The interface can feel a bit overwhelming at first due to the wide range of features and options. It takes some time to get fully comfortable with everything, especially if you're new to these kinds of tools — but once you do, it becomes a powerful part of your workflow. **What problems is Luigi's Box solving and how is that benefiting you?** Luigi’s Box is solving the problem of inaccurate and unhelpful search results on our website. Before using it, customers often struggled to find the right products, especially if they misspelled search terms or used vague phrases. Now, with AI-powered autocomplete and smart recommendations, users are guided to relevant products quickly and effortlessly. This not only improves the shopping experience but also increases our conversion rates and reduces frustration. It also saves time for our support team, as customers are more self-sufficient. **Official Response from Martin Janco:** > We're pleased to hear that Luigi's Box has transformed the search experience on your website, making it smoother and more enjoyable for your customers. It's great to know that the AI-powered Autocomplete and smart recommendations are leading to increased conversion rates. Thank you for choosing Luigi's Box! 👍 ### 46. Flexible Configurations and Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Gediminas . | Senior backend developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2025 **What do you like best about Luigi's Box?** I enjoyed wide configuration options in Luigi's Box admin GUI, detailed integration documentation and fast and flexible development support from their team. **What do you dislike about Luigi's Box?** At the time of implementation, in some places api endpoints could be more unified, in search you can provide "remove_fields", in recommenders you can not, while they both return similar data. **What problems is Luigi's Box solving and how is that benefiting you?** Robust search engine, catalog management via their admin pleasant GUI. **Official Response from Martin Janco:** > Thank you for the excellent 5⭐️ review! 🌟 We’re glad you appreciate the flexible configuration options, clear documentation, and our responsive support — and we’re excited to keep making Luigi’s Box even more powerful and consistent for your needs 📈 ### 47. Easy integration **Rating:** 5.0/5.0 stars **Reviewed by:** Stanislav K. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Luigi's Box?** the ability to upload and use your own dataset great dashboard monthly statistics **What do you dislike about Luigi's Box?** At the moment, we are fully satisfied with Luigi's Box and do not see any improvements necessary. **What problems is Luigi's Box solving and how is that benefiting you?** Great ease of implementation of search for eshop. We didn't have to invent and program our own solution **Official Response from Martin Janco:** > We're glad to hear that you found Luigi's Box easy to integrate and that it offers great documentation, multi-linguality, speed of search, product filtering, analytical data, and product recommendation. Thank you for using Luigi's Box! ### 48. Luigi's box is a great addition to our e-shop. **Rating:** 5.0/5.0 stars **Reviewed by:** Filip F. | Manažer společnosti, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2025 **What do you like best about Luigi's Box?** Luigi's box is a great addition to our e-shop. It helps our customers navigate our website better, corrects typos, displays products beautifully, and makes the entire visual appearance of our website look better and clearer for our customers. **What do you dislike about Luigi's Box?** Nothing, I didnt find anything that would make me feel I dislike anything. :) **What problems is Luigi's Box solving and how is that benefiting you?** Luigi's box is a great addition to our e-shop. It helps our customers navigate our website better, corrects typos, displays products beautifully, and makes the entire visual appearance of our website look better and clearer for our customers. **Official Response from Martin Janco:** > Thank you for the lovely 5⭐️ review! 🌟 We’re delighted that Luigi’s Box helps your customers navigate more easily, fixes typos, and enhances the overall look and clarity of your e-shop — that means a lot to us 👍 ### 49. Fast and easy product navigation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2025 **What do you like best about Luigi's Box?** Luigi’s Box improved our store’s search and made navigation much easier for customers. I really appreciate the intuitive search and simple navigation. Customers can quickly find the products they need, which saves time and increases satisfaction. The interface is clear, easy to use, and offers good customization options. Great technical support as well. Implementation was easy - fully handled by Luigi's box team, with even a few rounds of feedback implemented. All customers visiting our website therefore get improved search 24/7, and we get the necessary data in exchange, which we can consider in our monthly&quarterly reviews. **What do you dislike about Luigi's Box?** Not much, the product is great as-is, and the support is great. It's battle-tested, and I don't see much faults at the moment. **What problems is Luigi's Box solving and how is that benefiting you?** Luigi’s Box solves the problem of hard-to-find products. It makes product discovery faster and easier for our customers, which improves their experience and helps increase sales. **Official Response from Martin Janco:** > Thank you for sharing your positive experience with Luigi's Box 💙 We're pleased to hear that the intuitive search, simple navigation, and customization options have made product discovery faster and easier for your customers. ### 50. An intuitive tool that has taken our store to the next level **Rating:** 5.0/5.0 stars **Reviewed by:** Rafal K. | UrbanCity, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2024 **What do you like best about Luigi's Box?** Catalog analysis and management leads to increased sales and promotes products that are important to us in the store. Luigi's Box has many tools that allow you to manage this. **What do you dislike about Luigi's Box?** The ability to deeply personalize results would be an additional advantage, for example with the support of a marketing automation tool. **What problems is Luigi's Box solving and how is that benefiting you?** The search engine has made users receive accurate search results, making them more likely to make a purchase **Official Response from Martin Janco:** > Thank you for highlighting the speed and efficiency of our search engine, as well as the customizability of Luigi's Box. We understand the importance of continuous development and are committed to delivering new functionalities to enhance your experience. We're glad to hear that the accurate search results have contributed to increased purchases. ## Luigi's Box Discussions - [What is Luigi's Box used for?](https://www.g2.com/discussions/what-is-luigi-s-box-used-for) - 1 comment - [View Luigi's Box pricing details and edition comparison](https://www.g2.com/products/luigi-s-box/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-11+08%3A20%3A19+-0500&secure%5Bsession_id%5D=27db151d-5b80-467a-b8b8-cb928474e22d&secure%5Btoken%5D=0de048cdbb70d9a7d132ea116a437201c60f722e60a2fcee280f5b71bd925c0a&format=llm_user) ## Luigi's Box Integrations - [Abra](https://www.g2.com/products/abra-abra/reviews) - [Angular](https://www.g2.com/products/angular/reviews) - [ASP.NET](https://www.g2.com/products/asp-net/reviews) - [AVADA](https://www.g2.com/products/avada/reviews) - [Big Cartel](https://www.g2.com/products/big-cartel/reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Bubble](https://www.g2.com/products/bubble/reviews) - 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Site Search** - Adaptive Learning - Proactive Assistance - Decision Making **Templates** - Library - Customization - Optimization **Administration** - Data Storage - A/B Testing - Integrations **Analytics** - Reports & Analytics - Customer Data **Product Discovery** - Recommendations - Conversion - Personalization - Faceted Search - Ranking and Relevancy **Search Experience Management - Site Search** - Query Suggestions - Typo Tolerance - Synonyms - Natural Language - Rankings - Personalization **Personalization** - Recommendation - Content - Search - Personalization Engine - Product Recommendations - A/B Testing **Administration** - Integrations - Dashboard **Integration** - E-Commerce - PIM - Merchadising **Functionality - Site Search** - Search Analytics - Integrations - Federated Search - Multi-Language Support **Multichannel** - Web - Email - Mobile **Agentic AI - E-Commerce Analytics** - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Administration ** - 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