--- title: LogRocket Reviews meta\_title: 'LogRocket Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2399 reviews by the users' company size, role or industry to find out how LogRocket works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 2399 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Conversion Rate Optimization Tools url: https://www.g2.com/categories/conversion-rate-optimization-tools --- ### LogRocket Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find **Session Replay** invaluable for understanding user interactions, enhancing troubleshooting and support effectiveness. [(392 mentions)](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1223190&qs=pros-and-cons#reviews) Users commend LogRocket's **ease of use** , ensuring quick integration and efficient troubleshooting for teams of all skill levels. [(313 mentions)](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1222975&qs=pros-and-cons#reviews) Users value the **powerful insights** from LogRocket, enhancing collaboration and streamlining the debugging process effectively. [(218 mentions)](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1227587&qs=pros-and-cons#reviews) Users appreciate the **insightful user interactions tracking** of LogRocket, enhancing their understanding of customer behavior. [(210 mentions)](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1223524&qs=pros-and-cons#reviews) Users value the **searchable user behavior tracking** in LogRocket, enhancing troubleshooting and improving product quality. [(201 mentions)](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1223564&qs=pros-and-cons#reviews) Users often face **unavailability of sessions** , making it difficult to verify actions taken during use. [(157 mentions)](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1228435&qs=pros-and-cons#reviews) Users find the **missing features** of LogRocket limiting, particularly regarding location-specific session management and network tracking. [(85 mentions)](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1230185&qs=pros-and-cons#reviews) Users find **filtering issues** in LogRocket, making it difficult to query elements by ids or classes effectively. [(84 mentions)](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1222416&qs=pros-and-cons#reviews) Users find LogRocket's pricing to be **expensive** , especially when compared to free self-hosted alternatives. [(81 mentions)](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1230467&qs=pros-and-cons#reviews) Users find **search difficulty** challenging, as tracking user clicks and time ranges complicates the overall experience. [(73 mentions)](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1230073&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of LogRocket ##### 1. Session Replay Users find **Session Replay** invaluable for understanding user interactions, enhancing troubleshooting and support effectiveness. [ See 392 mentions ](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1223190&qs=pros-and-cons#reviews) See Related User Reviews ![Mariam G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariam G.") MG Mariam G. Small-Business (50 or fewer emp.) 4.5/5 "LogRocket is very effective for track user behavior" What do you like about LogRocket? I like that I can see the logs throughout the user journey through our product. It also helps me track the success of our product launch and see how t ![Anuj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anuj S.") AS Anuj S. Small-Business (50 or fewer emp.) 5.0/5 "Session Replay Makes Bug Reports Effortless" What do you like about LogRocket? the best thing about logrocket is I don't have to ask my users where did you click when they report a bug, I can just go to logrocket dashboard and wa ##### 2. Ease of Use Users commend LogRocket's **ease of use** , ensuring quick integration and efficient troubleshooting for teams of all skill levels. [ See 313 mentions ](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1222975&qs=pros-and-cons#reviews) See Related User Reviews ![Anuj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anuj S.") AS Anuj S. Small-Business (50 or fewer emp.) 5.0/5 "Session Replay Makes Bug Reports Effortless" What do you like about LogRocket? the best thing about logrocket is I don't have to ask my users where did you click when they report a bug, I can just go to logrocket dashboard and wa ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 4.5/5 "Useful for analyzing customer usabilitly - UI/UX of our customer interactons." What do you like about LogRocket? The ability to easily browse throug sessions, organized by time and user name. And that it still records 'anonymous' sessions for our ghost users. I a ##### 3. Insights Users value the **powerful insights** from LogRocket, enhancing collaboration and streamlining the debugging process effectively. [ See 218 mentions ](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1227587&qs=pros-and-cons#reviews) See Related User Reviews ![Mariam G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariam G.") MG Mariam G. Small-Business (50 or fewer emp.) 4.5/5 "LogRocket is very effective for track user behavior" What do you like about LogRocket? I like that I can see the logs throughout the user journey through our product. It also helps me track the success of our product launch and see how t ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "My Favorite Tool for Tracking Landing Page Engagement" What do you like about LogRocket? Being able to track which part of the landing page users visit most. ##### 4. User Insights Users appreciate the **insightful user interactions tracking** of LogRocket, enhancing their understanding of customer behavior. [ See 210 mentions ](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1223524&qs=pros-and-cons#reviews) See Related User Reviews ![Mariam G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariam G.") MG Mariam G. Small-Business (50 or fewer emp.) 4.5/5 "LogRocket is very effective for track user behavior" What do you like about LogRocket? I like that I can see the logs throughout the user journey through our product. It also helps me track the success of our product launch and see how t ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "My Favorite Tool for Tracking Landing Page Engagement" What do you like about LogRocket? Being able to track which part of the landing page users visit most. ##### 5. User Behavior Tracking Users value the **searchable user behavior tracking** in LogRocket, enhancing troubleshooting and improving product quality. [ See 201 mentions ](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1223564&qs=pros-and-cons#reviews) See Related User Reviews ![Mariam G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariam G.") MG Mariam G. Small-Business (50 or fewer emp.) 4.5/5 "LogRocket is very effective for track user behavior" What do you like about LogRocket? I like that I can see the logs throughout the user journey through our product. It also helps me track the success of our product launch and see how t ![Anuj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anuj S.") AS Anuj S. Small-Business (50 or fewer emp.) 5.0/5 "Session Replay Makes Bug Reports Effortless" What do you like about LogRocket? the best thing about logrocket is I don't have to ask my users where did you click when they report a bug, I can just go to logrocket dashboard and wa ### 5 Cons or Disadvantages of LogRocket ##### 1. Session Management Users often face **unavailability of sessions** , making it difficult to verify actions taken during use. [ See 157 mentions ](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1228435&qs=pros-and-cons#reviews) See Related User Reviews ![Anuj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anuj S.") AS Anuj S. Small-Business (50 or fewer emp.) 5.0/5 "Session Replay Makes Bug Reports Effortless" What do you dislike about LogRocket? Finding a particular bug is little bit tedious when you have to many sessions and your custom filters aren't setup properly. and sometimes it can get ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 4.5/5 "Useful for analyzing customer usabilitly - UI/UX of our customer interactons." What do you dislike about LogRocket? I haven't found anything yet! Everything I have wanted to see from our customer sessions I have been able to see. I guess one small thing is that we ##### 2. Missing Features Users find the **missing features** of LogRocket limiting, particularly regarding location-specific session management and network tracking. [ See 85 mentions ](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1230185&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Small-Business (50 or fewer emp.) 4.5/5 "Useful for analyzing customer usabilitly - UI/UX of our customer interactons." What do you dislike about LogRocket? I haven't found anything yet! Everything I have wanted to see from our customer sessions I have been able to see. I guess one small thing is that we ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Easy Setup and a Great Free Plan for Getting Started" What do you dislike about LogRocket? The next plan it goes way above the starting point for a company. Going from free to 500€ its a lot for this kind of projects. And maybe i dont want t ##### 3. Filtering Issues Users find **filtering issues** in LogRocket, making it difficult to query elements by ids or classes effectively. [ See 84 mentions ](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1222416&qs=pros-and-cons#reviews) See Related User Reviews ![Anuj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anuj S.") AS Anuj S. Small-Business (50 or fewer emp.) 5.0/5 "Session Replay Makes Bug Reports Effortless" What do you dislike about LogRocket? Finding a particular bug is little bit tedious when you have to many sessions and your custom filters aren't setup properly. and sometimes it can get MB Merthan B. Mid-Market (51-1000 emp.) 5.0/5 "Time-Saving Detection That Makes Work Easier" What do you dislike about LogRocket? Sometimes, the filter option doesn’t work properly. ##### 4. Expensive Users find LogRocket's pricing to be **expensive** , especially when compared to free self-hosted alternatives. [ See 81 mentions ](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1230467&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Easy Setup and a Great Free Plan for Getting Started" What do you dislike about LogRocket? The next plan it goes way above the starting point for a company. Going from free to 500€ its a lot for this kind of projects. And maybe i dont want t ![James A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James A.") JA James A. Small-Business (50 or fewer emp.) 5.0/5 "Straightforward Setup and a Generous Free Tier for Tracking User Behavior" What do you dislike about LogRocket? I wouldn't say dislike, but I do wish there was a package around the 20-30 dollars per month mark, as that's an easier sell to small/medium business c ##### 5. Search Difficulty Users find **search difficulty** challenging, as tracking user clicks and time ranges complicates the overall experience. [ See 73 mentions ](https://www.g2.com/products/logrocket/reviews?filters%5Bsentiment_snippet%5D=1230073&qs=pros-and-cons#reviews) See Related User Reviews ![Mariam G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariam G.") MG Mariam G. Small-Business (50 or fewer emp.) 4.5/5 "LogRocket is very effective for track user behavior" What do you dislike about LogRocket? Sometimes it brings different results when I search with a User ID and sometimes it brings a different result when I search with the same user's email ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy to Use with Helpful Summaries" What do you dislike about LogRocket? Could be a little easier to search for sessions and the playback doesn't show a ton at least in the format it was seen in. ![Anders A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anders A.") AA Anders A. Eier og daglig leder Small-Business (50 or fewer emp.) 8/5/2022 "Effortless Bug Identification with LogRocket" 5/5 What do you like best about LogRocket? I really like the ease of use with LogRocket. It's really easy to find the session I'm looking for and navigate forward and backward in the session. I can read out parameters from the requests that were made, and it's simple to identify sessions based on IP and time. This helps me see exactly what a user did before a bug surfaced. The initial setup was very easy for me, especially with the very good tutorials they provide. Review collected by and hosted on G2.com. What do you dislike about LogRocket? LogRocket has a lot of features that I don't use. They have an AI called Galileo, which I haven't really tested because it's not in my plan. I would ask that they include Galileo also in the lower plans. Review collected by and hosted on G2.com. What problems is LogRocket solving and how is that benefiting you? I use LogRocket to find bugs in web, Android, and iOS apps. It helps me easily identify bugs and navigate sessions, seeing exactly what users did before issues surfaced. Review collected by and hosted on G2.com. Show More 6/4/2026 Validated ReviewerSource: Thank You page ![Darragh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darragh K.") DK Darragh K. Senior Software Engineer Small-Business (50 or fewer emp.) 3/9/2026 "Easy to implement. Easy to use. Find and fix bugs before your user sees them." 5/5 What do you like best about LogRocket? Easy to use, competitive pricing, great support. Very easy to add to my software solutions. The docs are very, very clear, and the customer support AI agent is extremely helpful. Review collected by and hosted on G2.com. What do you dislike about LogRocket? Pricing plans could be easier to find. I initially thought it was very expensive but after engaging with support I was informed about a cheaper team plan. In my mind, a team plan is always the more expensive option in a pricing structure. I am a sole employee software provider, so I did not consider the team plan to be applicable to me until I spoke to customer support. It ended up being the cheaper option for me. Review collected by and hosted on G2.com. What problems is LogRocket solving and how is that benefiting you? Prior to using LogRocket, if a customer reported an issue with my software solution, I had to engage with that customer directly and ask them to recreate the issue. Which is a lot of trouble for me and also the end user. Now that I use LogRocket, I just have to ask the user the time or date of their interaction, and I can review their session and see what issues they had. I can always also be proactive in finding and fixing bugs in production instead of being informed by an end user, which could damage my reputation. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") UL Verified User in Law Practice Small-Business (50 or fewer emp.) 7/7/2026 "Powerful Session Replay That Clarifies Real User Navigation" 5/5 What do you like best about LogRocket? The most helpful feature for me is being able to look up sessions based on the pages a user viewed. When I’m working to improve the user experience, it’s extremely useful to see how real users navigate through our site and understand the paths they take. Review collected by and hosted on G2.com. What do you dislike about LogRocket? Like with many logging tools, I do worry about user privacy. That said, it does block out passwords and other sensitive information. Review collected by and hosted on G2.com. What problems is LogRocket solving and how is that benefiting you? Often we will get a message from colleagues that have encountered an error, or problem on the site. Because we have LogRocket, we are able to find the session recording and play back exactly what they were doing, which makes it much easier to understand what happened and figure out how to fix the problem. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MS Milan S. Product Support Manager Mid-Market (51-1000 emp.) 6/7/2026 "Easy to Implement, Clean UI, and Fast Customer Insights with LogRocket" 5/5 What do you like best about LogRocket? LogRocket really appreciated how easy it was to implement and how fastest we could start collecting useful insights and platform gives our support and development teams a much clearer understanding of what customers are actually experiencing day to day. The interface clean and intuitive and its easy to locate specific session recording without any hassle, even for non technical users. Review collected by and hosted on G2.com. What do you dislike about LogRocket? The AI generated issue detection is helpful overall, but it does occasionally flag that aren’t actually probelms. I’d also appreciate having longer data retention without needing to upgrade to a higher prices plan. Review collected by and hosted on G2.com. What problems is LogRocket solving and how is that benefiting you? It helps us brige the gap between what customers report and what actually happened. Sharing session recordings with our developers has madr conversations much clearer and its helped us pinpoint problema and resolve issues far faster than we were able to previously. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Small-Business (50 or fewer emp.) 7/1/2026 "LogRocket’s Galileo AI Makes Website Data Analysis Effortless" 4/5 What do you like best about LogRocket? I think LogRocket has a lot of very useful tools when analyzing website data. One feature I really enjoy is the Galileo AI since it scans hundreds of different sessions while giving you feedback, without you needing to. Review collected by and hosted on G2.com. What do you dislike about LogRocket? Other than their custom events, it is often difficult to track certain steps, due to them being more complicated than just a simple URL visit or button click. This places a large obstacle when trying to make these charts due to the need for engineers for the custom events. Review collected by and hosted on G2.com. What problems is LogRocket solving and how is that benefiting you? LogRocket is allowing us to get good insights into how users are interacting with the website and where certain drop-off points occur. This allows us to assess these issues and make changes as needed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Rupak B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rupak B.") RB Rupak B. SDET Mid-Market (51-1000 emp.) 2/12/2026 "LogRocket Makes Debugging Faster with Clear, Real User Session Replays" 5/5 What do you like best about LogRocket? What I like best about LogRocket is how easily it lets you replay real user sessions and see exactly what the user experienced when something breaks. It saves a ton of time during debugging because you can: Watch the exact steps that led to the issue See console logs, network calls, and errors in the same timeline Correlate frontend behavior with backend failures Reproduce flaky or environment-specific bugs much faster Overall, it shortens the gap between “a bug was reported” and “I know exactly what went wrong,” which is huge for QA and debugging tricky issues. Review collected by and hosted on G2.com. What do you dislike about LogRocket? What I dislike about LogRocket is that it can sometimes be heavy and noisy, especially in complex apps: Session replays can be slow to load or laggy at times High data volume makes it harder to find the exact session you need without very specific filters It can capture a lot of noise, so meaningful signals (the real bug trigger) aren’t always obvious There’s some setup/maintenance overhead to get masking, sampling, and performance tuned correctly Cost can scale up quickly as session volume grows It’s powerful, but it needs careful configuration to avoid performance impact and to keep the signal-to-noise ratio high. Review collected by and hosted on G2.com. What problems is LogRocket solving and how is that benefiting you? LogRocket addresses the problem of limited visibility into real user issues in production. Rather than relying only on logs, screenshots, or vague bug reports, it provides a full replay of what the user actually experienced. For me, this is valuable because it makes hard-to-reproduce bugs much easier to understand. It shows the exact user actions that led to the issue, and it brings frontend errors, network failures, and UI state together in one place. It also reduces the back-and-forth with product or support teams to clarify reproduction steps, which speeds up root cause analysis and helps validate fixes more quickly. Overall, it helps me move faster from bug report to root cause to fix, especially for flaky, environment-specific, or user-behavior-driven issues. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AP Abbey P. Optimization Specialist Mid-Market (51-1000 emp.) 6/10/2026 "Clear Customer Journey Visibility That Uncovers Friction Points" 5/5 What do you like best about LogRocket? I work closely on website performance and conersion initiatives and I really value being able to pinpoint where visitors hesitate during key steps in critical processes. LogRocket gives me clear visibility into customer journeys, making it easier to spot friction points and uncover opportunities that standard reporting tools often miss. Review collected by and hosted on G2.com. What do you dislike about LogRocket? I’d like to see more dashboard customization options in LogRocket, so different teams can tailor the metrics and views to whats most relevant to their specific responsibilities and everyday workflows. Review collected by and hosted on G2.com. What problems is LogRocket solving and how is that benefiting you? It helps us pinpoint exactly where visitors drop off during key actions, making it much easier to plan and roll out well informed improvements. Even smaall tweaka guided by these insights have translated into stronger enagagement, smoother customer journeya and more confident decision making across our LogRocket projects. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Mid-Market (51-1000 emp.) 5/29/2026 "Real-Time Issue Replay That Makes Debugging Faster" 5/5 What do you like best about LogRocket? What I like most about LogRocket is how helpful it is for seeing customer issues in real time and troubleshooting them live. Instead of relying on screenshots or written descriptions, I can watch exactly what the customer experienced, understand the steps they took, and quickly identify the root cause of the issue. It makes debugging much faster, improves collaboration across teams, and helps deliver a better customer experience. Review collected by and hosted on G2.com. What do you dislike about LogRocket? There isn't anything I dislike about LogRocket. Review collected by and hosted on G2.com. What problems is LogRocket solving and how is that benefiting you? LogRocket solves the challenge of diagnosing customer issues by providing real-time visibility into what users experience within the application. It allows me to quickly replay sessions, identify bugs, understand the exact steps that led to an issue, and troubleshoot problems more efficiently. This significantly reduces investigation time, improves issue resolution, and helps ensure a better experience for our customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic BR Beth R. President Small-Business (50 or fewer emp.) 6/11/2026 "Session Replays Helped Us Solve Issues Fast" 4.5/5 What do you like best about LogRocket? The session replays have been the most useful for us so far. We are able to track down exactly what a user did and proactively solve their problem. The Issues have also highlighted unreported bugs to us that we were able to address before our customers even noticed. Review collected by and hosted on G2.com. What do you dislike about LogRocket? There is so much in LogRocket that it will take us a while to fully understand how to fully use it besides the session replays. Review collected by and hosted on G2.com. What problems is LogRocket solving and how is that benefiting you? LogRocket is significantly reducing the time spent by our support team investigating and replicating user issues. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Prajwal S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prajwal S.") PS Prajwal S. Systems Engineer Mid-Market (51-1000 emp.) 2/6/2026 "LogRocket: The Tool That Reveals What Users Really Experience" 5/5 What do you like best about LogRocket? One of the things I appreciate most about LogRocket is how seamlessly it combines powerful monitoring with actionable insights, especially through two standout features: Galileo AI and Timeseries analytics. AI surfaces the right problems, and Timeseries shows how those problems are behaving over time. This combination saves hours of effort each week and helps ensure we’re improving the product based on real user experience data, not guesswork. For anyone working in product, engineering, or support, these tools make LogRocket incredibly valuable. Review collected by and hosted on G2.com. What do you dislike about LogRocket? One of my biggest frustrations is that several advanced filters such as log message, element not visible, and a few other event-level filters are not retroactive. This means that when I apply these filters, LogRocket cannot scan existing historical sessions, which reduces the usefulness of deep-dive investigations. If I want to analyze older behavior or trace a past issue, these filters don’t help, For investigative work, this becomes a blocker. The Issues page is one of my most-used areas, but the sorting is inconsistent. The Funnels feature is powerful, but being limited to maximum 10 steps restricts the ability to map longer user journeys Review collected by and hosted on G2.com. What problems is LogRocket solving and how is that benefiting you? LogRocket gives me clear visibility into API failures and user friction by showing failed calls within sessions, request/response details, and the exact actions that triggered them. With session replay, Galileo AI, and frustration signals, I can quickly identify confusing UI patterns, high-friction fields, and steps where users hesitate or drop off. By analyzing event-level data, network performance, and funnel behavior, LogRocket highlights bottlenecks whether it's slow APIs, layout shifts, or validation issues helping me understand where delays occur, why they happen, and how they impact conversion. Overall, LogRocket provides deep context into real user struggles, enabling faster investigations, targeted fixes, and more user-focused decision-making. Review collected by and hosted on G2.com. 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