--- title: Lockbox LIMS Reviews meta_title: 'Lockbox LIMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 46 reviews by the users' company size, role or industry to find out how Lockbox LIMS works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 46 scale: '5' date_modified: '2026-09-28' parent_category: name: Laboratory url: https://www.g2.com/categories/laboratory --- # Lockbox LIMS Reviews **Vendor:** Third Wave Analytics **Category:** [LIMS Software](https://www.g2.com/categories/lims) **Average Rating:** 4.8/5.0 **Total Reviews:** 46 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Lockbox LIMS Lockbox LIMS is a cloud-based laboratory information management system (LIMS) designed to assist users in managing various laboratory processes efficiently. Built on the Salesforce platform, Lockbox LIMS offers a fully customizable and user-friendly interface, making it suitable for a wide range of laboratory environments, including life sciences, biotechnology, research and development (R&D), next-generation sequencing (NGS), and quality control (QC) manufacturing labs. Lockbox LIMS is aimed to assists laboratory professionals and organizations that require a robust system to streamline their workflows and ensure compliance with industry regulations. With thousands of users globally, this application supports critical R&D and production protocols, helping labs maintain high standards of efficiency and accuracy. The versatility of Lockbox LIMS allows it to cater to the unique needs of various laboratory settings, making it an essential tool for those looking to enhance their operational capabilities. Lockbox LIMS features several key modules that facilitate comprehensive laboratory management. These include Sample Management, which allows users to track and manage samples throughout their lifecycle; Lab Supplies & Material Management, which helps in overseeing inventory and procurement processes; Protocol Management, which ensures that laboratory procedures are standardized and followed; and Instrument Management, which aids in the maintenance and calibration of lab equipment. Each module is designed to work seamlessly together, providing a holistic approach to laboratory management. One of the standout aspects of Lockbox LIMS is its integration with the Salesforce platform, which enhances its automation and configurability. This integration allows laboratories to customize workflows, automate routine tasks, and generate reports effortlessly. Additionally, Lockbox LIMS is built to support compliance with critical regulations such as 21 CFR Part 11, CAP/CLIA, HIPAA, and ISO 17025, ensuring that laboratories can operate within the legal frameworks required for their respective industries. Lockbox LIMS offers users the flexibility to access their data from anywhere, promoting collaboration and real-time decision-making. The system's regulatory readiness and user-friendly design make it a valuable asset for laboratories striving to improve their operational efficiency while adhering to strict compliance standards. ## Lockbox LIMS Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users commend the **high configurability** of Lockbox LIMS, tailoring the system to meet their specific needs effectively. (12 reviews) - Users value the **exceptional customer support** from Lockbox LIMS, highlighting responsiveness and expert problem-solving from the team. (9 reviews) - Users appreciate the **user-friendly interface** of Lockbox LIMS, finding it easy to learn and customize. (6 reviews) - Users highlight the **flexibility** of Lockbox LIMS, allowing for easy modifications and tailored system designs to meet needs. (5 reviews) - Users value the **implementation ease** of Lockbox LIMS, appreciating responsive support and straightforward customization options. (5 reviews) - Users benefit from the **easy configuration** and customization of Lockbox LIMS, enhancing their streamlined workflows significantly. (4 reviews) - User Interface (4 reviews) - Workflow Management (4 reviews) - Documentation (3 reviews) - Efficiency (3 reviews) **What users dislike:** - Users find **limited customization** options in Lockbox LIMS, which restricts their ability to tailor the system effectively. (2 reviews) - Users feel that **training is required** to understand the admin settings, which can be complex and challenging. (2 reviews) - Users find the platform's **complex navigation** challenging due to numerous settings and unclear classifications of issues. (1 reviews) - Users often face **customization difficulties** with Lockbox LIMS, highlighting limitations in the promised advanced capabilities. (1 reviews) - Users face **data import handling challenges** due to limitations imposed by the Salesforce core, affecting their overall experience. (1 reviews) - Users find the **difficult usability** of Lockbox LIMS challenging, particularly during the initial setup process. (1 reviews) - Expertise Required (1 reviews) - Integration Issues (1 reviews) - Inventory Management (1 reviews) - Learning Curve (1 reviews) ## Lockbox LIMS Discussions - [What does a LIMS system do?](https://www.g2.com/discussions/what-does-a-lims-system-do) - 1 comment - [What are the components of LIMS?](https://www.g2.com/discussions/what-are-the-components-of-lims) - 1 comment - [View Lockbox LIMS pricing details and edition comparison](https://www.g2.com/products/lockbox-lims/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-09-29+18%3A41%3A55+-0500&secure%5Bsession_id%5D=fe284bfd-f6ca-4f83-82c4-005ce28a69ba&secure%5Btoken%5D=2567da6dc97e71179d3f4ddd3643f617629475d2b4ef414216f1a7eb1b50ec05&format=llm_user) ## Lockbox LIMS Features **Lab Informatics** - Instrument Management - ELN Support - Workflow Management - Billing Management - Order Management - Rules-Based Workflow - Configurable Workflow - Decision Support **Resource Management** - Inventory Control - Inventory Management - Health & Safety **Chain of Custody** - Sample Management - Data Warehouse - Inventory Management - Document Management - QA/QC - Resource Management - Data Storage Management - Compliance Management - Specimen Management - Patient Records Management - Quality Control Management - Lab Order Management **Operations Management** - Records Maintenance - Excel Data Import - User Access Settings **Agentic AI - LIMS** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making - Third-Party Integrations - Lab Instruments Integration **Additional Functionality** - Electronic Laboratory Notebook - Audit Trail - Document Storage - Data Capture and Transfer - Client Portal - Search/Filter - AI Copilot - Collaboration Tools - Barcode Printing - Reporting/Analytics - Real-Time Reporting - Generative AI - Real-Time Monitoring - Access Controls/Permissions - Data Visualization - Role-Based Permissions - Summary Reports - Activity Dashboard - Customizable Fields - API - EDI - Electronic Signature - HIPAA Compliant - Quality Control - Barcode/Ticket Scanning - Inventory Tracking - Approval Process Control - Certification of Analysis - Secure Data Storage - Quality Assurance - Reporting & Statistics - Data Import/Export - Customizable Reports - Activity Tracking - Compliance Tracking - Barcode Recognition - Barcoding/RFID - Patient Portal - Test Panels - Billing & Invoicing ## Top Lockbox LIMS Alternatives - [LabWare LIMS](https://www.g2.com/products/labware-lims/reviews) - 4.5/5.0 (102 reviews) - [Labguru ELN LIMS](https://www.g2.com/products/labguru-eln-lims/reviews) - 4.6/5.0 (165 reviews) - [QBench](https://www.g2.com/products/qbench/reviews) - 4.6/5.0 (148 reviews)