Link copied to clipboard

# Lockbox LIMS vs QBench Comparison - What are their main differences?

Share
[
Export
](/compare/lockbox-lims/qbench/export.csv)

Lockbox LIMSQBench[+ Add Product](#)

Reviews

**Lockbox LIMS** [

4.8/5(46)

](https://www.g2.com/products/lockbox-lims/reviews#reviews)

**QBench** [

4.6/5(150)

](https://www.g2.com/products/qbench/reviews#reviews)

Pricing

**Lockbox LIMS**
Free Trial

**$175.00** 1 user Per Month · Lockbox LIMS

**QBench**
 **$275.00** 1 User Per Month · Foundation

**Pricing Insights**
from reviews

Time to Implement

**Lockbox LIMS**
5 months

Based on 10 responses

**QBench**
5 months

Based on 45 responses

Return on Investment

**Lockbox LIMS**
14 months

Based on 7 responses

**QBench**
12 months2 months sooner

Based on 36 responses

Perceived Cost

**Lockbox LIMS**
$$$$$

**QBench**
$$$$$

Average Discount

**Lockbox LIMS**
Not enough reviews yet

**QBench**
10%

Pros & Cons

**Lockbox LIMS**
[
Customization (10)
](https://www.g2.com/products/lockbox-lims/reviews?filters%5Bsentiment_snippet%5D=1208470&qs=pros-and-cons#reviews)[
Customer Support (8)
](https://www.g2.com/products/lockbox-lims/reviews?filters%5Bsentiment_snippet%5D=1207750&qs=pros-and-cons#reviews)[
Training Required (2)
](https://www.g2.com/products/lockbox-lims/reviews?filters%5Bsentiment_snippet%5D=1208494&qs=pros-and-cons#reviews)[
Complex Navigation (1)
](https://www.g2.com/products/lockbox-lims/reviews?filters%5Bsentiment_snippet%5D=1208298&qs=pros-and-cons#reviews)

**QBench**
[
Ease of Use (31)
](https://www.g2.com/products/qbench/reviews?filters%5Bsentiment_snippet%5D=1241073&qs=pros-and-cons#reviews)[
Customization (25)
](https://www.g2.com/products/qbench/reviews?filters%5Bsentiment_snippet%5D=1241192&qs=pros-and-cons#reviews)[
Slow Performance (12)
](https://www.g2.com/products/qbench/reviews?filters%5Bsentiment_snippet%5D=1241793&qs=pros-and-cons#reviews)[
Customization Difficulty (8)
](https://www.g2.com/products/qbench/reviews?filters%5Bsentiment_snippet%5D=1242278&qs=pros-and-cons#reviews)

Integrations

**Lockbox LIMS**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image")

Salesforce Sales Cloud

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[
View all
](https://www.g2.com/products/lockbox-lims/integrations)

**QBench**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7f6a93f6635dd783534bdc70fba281cb/domo.png "Product Avatar Image")

Domo

](https://www.g2.com/products/domo/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image")

HubSpot Sales Hub

](https://www.g2.com/products/hubspot-sales-hub/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_aeae116c52945fdecd7ed16d621cb315/looker.png "Product Avatar Image")

Looker

](https://www.g2.com/products/looker/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e8863a7d0763a54bbe9b93cb7529d6a/microsoft-microsoft-dynamics-365-business-central.jpg "Product Avatar Image")

Microsoft Dynamics 365...

](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[
View all
](https://www.g2.com/products/qbench/integrations)

Screenshots

**Lockbox LIMS**
 ![Lockbox LIMS screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1331263/Lockbox-LIMS-Sample-Management.png)

**QBench**
 ![QBench screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1311086/QBench-dashboard-screenshot.jpg)

Ratings

Meets Requirements

**Lockbox LIMS**

9.4

9.435

**QBench**

8.9

8.9112

Ease of Use

**Lockbox LIMS**

9.4

9.435

**QBench**

8.3

8.3145

Ease of Setup

**Lockbox LIMS**

9.0

9.028

**QBench**

7.5

7.578

Ease of Admin

**Lockbox LIMS**

9.3

9.325

**QBench**

8.9

8.951

Quality of Support

**Lockbox LIMS**

10.0

10.035

**QBench**

9.3

9.3105

Has the product been a good partner in doing business?

**Lockbox LIMS**

9.9

9.925

**QBench**

9.6

9.651

Product Direction (% positive)

**Lockbox LIMS**

9.7

9.734

**QBench**

9.7

9.7109

Features

LIMS[Hide 66 FeaturesShow 66 Features](javascript:void(0);)

9.2

29

8.0

102

Lab Informatics

Instrument Management

10.0(won by 2.4)

12

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.6

84

ELN Support

8.3(won by 1.1)

9

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.2

72

Workflow Management

9.2(won by 0.6)

22

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.6

96

Billing Management

8.3(won by 0.9)

10

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.4

74

Order Management

Not enough data

Not enough data

Rules-Based Workflow

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Decision Support

Not enough data

Not enough data

Chain of Custody

Sample Management

9.7(won by 0.6)

24

 (There is a greater than 0.5 difference between this product's rating and its competitors)

9.1

95

Data Warehouse

9.3(won by 0.9)

17

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.4

83

Inventory Management

9.9(won by 2.3)

16

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.6

79

Document Management

9.0(won by 0.8)

14

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.2

82

QA/QC

9.3(won by 1.5)

19

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

83

Resource Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Specimen Management

Not enough data

Not enough data

Patient Records Management

Not enough data

Not enough data

Quality Control Management

Not enough data

Not enough data

Lab Order Management

Not enough data

Not enough data

Agentic AI - LIMS

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Lab Instruments Integration

Not enough data

Not enough data

Additional Functionality

Electronic Laboratory Notebook

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Data Capture and Transfer

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Barcode Printing

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Summary Reports

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

API

Not enough data

Not enough data

EDI

Not enough data

Not enough data

Electronic Signature

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Quality Control

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Certification of Analysis

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Quality Assurance

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Barcode Recognition

Not enough data

Not enough data

Barcoding/RFID

Not enough data

Not enough data

Patient Portal

Not enough data

Not enough data

Test Panels

Not enough data

Not enough data

Billing & Invoicing

Not enough data

Not enough data

Lab Inventory Management[Hide 6 FeaturesShow 6 Features](javascript:void(0);)

9.8

7

8.1

36

Resource Management

Inventory Control

9.7(won by 2.1)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.6

33

Inventory Management

9.7(won by 2.1)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.6

33

Health & Safety

9.7(won by 2.0)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.7

27

Operations Management

Records Maintenance

10.0(won by 1.3)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.7

35

Excel Data Import

10.0(won by 1.6)

7

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.4

34

User Access Settings

9.8(won by 1.2)

7

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.6

35

User Insights

Reviewers' Company Size

[![Lockbox LIMS](https://images.g2crowd.com/uploads/product/hd_favicon/bfd2144630b82ae611ef2343074598af/lockbox-lims.svg "Lockbox LIMS")](https://www.g2.com/products/lockbox-lims/reviews)

Lockbox LIMS

Small-Business(50 or fewer emp.)

51.2%

Mid-Market(51-1000 emp.)

46.5%

Enterprise(\> 1000 emp.)

2.3%

[![QBench](https://images.g2crowd.com/uploads/product/hd_favicon/5c9cc0037f7e70f7207bab9695fdae30/qbench.svg "QBench")](https://www.g2.com/products/qbench/reviews)

QBench

Small-Business(50 or fewer emp.)

78.0%

Mid-Market(51-1000 emp.)

20.3%

Enterprise(\> 1000 emp.)

1.6%

Small-Business

(50 or fewer emp.)

51.2%

78.0%

Mid-Market

(51-1000 emp.)

46.5%

20.3%

Enterprise

(\> 1000 emp.)

2.3%

1.6%

Reviewers' Industry

[![Lockbox LIMS](https://images.g2crowd.com/uploads/product/hd_favicon/bfd2144630b82ae611ef2343074598af/lockbox-lims.svg "Lockbox LIMS")](https://www.g2.com/products/lockbox-lims/reviews)
Lockbox LIMS

Biotechnology

51.2%

Hospital & Health Care

23.3%

Research

4.7%

Pharmaceuticals

4.7%

Medical Devices

4.7%

Other

11.6%

[![QBench](https://images.g2crowd.com/uploads/product/hd_favicon/5c9cc0037f7e70f7207bab9695fdae30/qbench.svg "QBench")](https://www.g2.com/products/qbench/reviews)
QBench

Biotechnology

18.5%

Food & Beverages

13.7%

Hospital & Health Care

9.6%

Chemicals

8.2%

Environmental Services

7.5%

Other

42.5%

FAQs

## Lockbox LIMS vs QBench FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between QBench vs Lockbox LIMS?

Lockbox LIMS stands out for higher reviewer satisfaction on setup, support, and ease of use compared to QBench.

| [QBench](https://www.g2.com/products/qbench/reviews) | [Lockbox LIMS](https://www.g2.com/products/lockbox-lims/reviews) |
| --- | --- |
| 4.6/5 (149 reviews) | 4.8/5 (46 reviews) |
| Small-Business | Small-Business |
| 7.5 | 9.0 |
| 9.3 | 10.0 |
| Ease of Use (31 all-time mentions) | Customization (10 all-time mentions) |

### How do the pricing models of QBench and Lockbox LIMS compare?

Lockbox LIMS is rated higher for value, with reviewers expressing greater satisfaction with its pricing and cost structure.

- **QBench:** In recent reviews, buyers appreciate the flexibility and features but note that advanced customizations may require additional investment and technical effort.
- **Lockbox LIMS:** Reviewers highlight affordability and the ability to pay only for needed features, making it attractive for labs with limited budgets.

### What are the best alternatives to QBench and Lockbox LIMS?

LabWare LIMS, Labguru ELN LIMS, and STARLIMS are the top three alternatives to QBench and Lockbox LIMS.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [QBench](https://www.g2.com/products/qbench/reviews) | 4.6/5 (149 reviews) | Small-Business | Reviewers note flexibility and customizability, but mention that advanced features may require additional investment. | Ease of Use (31 all-time mentions) |
| [Lockbox LIMS](https://www.g2.com/products/lockbox-lims/reviews) | 4.8/5 (46 reviews) | Small-Business | Reviewers highlight affordability and modular pricing, with strong value for small labs. | Customization (10 all-time mentions) |
| [LabWare LIMS](https://www.g2.com/products/labware-lims/reviews) | 4.5/5 (102 reviews) | Mid-Market | — | Configurability and robust workflow management |
| [Labguru ELN LIMS](https://www.g2.com/products/labguru-eln-lims/reviews) | 4.6/5 (165 reviews) | Small-Business | — | Comprehensive ELN and LIMS integration |
| [STARLIMS](https://www.g2.com/products/starlims/reviews) | 4.5/5 (159 reviews) | Enterprise | — | Enterprise-grade scalability and compliance |

### Which LIMS features should I prioritize when comparing QBench and Lockbox LIMS?

Buyers comparing QBench and Lockbox LIMS should prioritize Ease of Use, Customization, Quality of Support, Sample Management, and Implementation Experience.

- **Ease of Use:** QBench (8.3), Lockbox LIMS (9.4)
- **Customization:** QBench (25 all-time mentions), Lockbox LIMS (10 all-time mentions)
- **Quality of Support:** QBench (9.3), Lockbox LIMS (10.0)
- **Sample Management:** QBench (5 all-time mentions), Lockbox LIMS (multiple recent positive reviews)
- **Implementation Experience:** QBench (7.5 Ease of Setup), Lockbox LIMS (9.0 Ease of Setup)

### What are the pros and cons of QBench vs Lockbox LIMS?

Lockbox LIMS is most frequently praised for customization and support, while QBench is highlighted for ease of use and flexibility.

- **QBench strengths:** Ease of Use (31 all-time mentions), Customization (25), Customer Support (20), Flexibility (14), User Interface (13)
- **QBench trade-offs:** Slow Performance (12), Customization Difficulty (8), Learning Curve (7), Limited Customization (7), Navigation Difficulty (6)
- **Lockbox LIMS strengths:** Customization (10), Customer Support (8), Flexibility (5), Implementation Ease (4), Workflow Management (4)
- **Lockbox LIMS trade-offs:** Training Required (2), some reviewers note a steeper learning curve for advanced features and Salesforce-specific constraints

### Is QBench or Lockbox LIMS better for small businesses?

Lockbox LIMS is the stronger fit for small businesses, with higher satisfaction among small-business reviewers and a focus on affordability and modularity.

- **QBench:** Largest segment is Small-Business; reviewers appreciate its flexibility and user-friendly interface, but note a steeper learning curve for advanced features.
- **Lockbox LIMS:** Largest segment is Small-Business; reviewers consistently highlight ease of setup, affordability, and strong support for small labs with limited resources.

### Which LIMS platform has better integrations?

Lockbox LIMS is favored for integrations, with reviewers citing robust API management and Salesforce-based extensibility.

- **QBench:** Reviewers mention integrations with third-party apps and accounting vendors, but no specific tools are cited in recent reviews.
- **Lockbox LIMS:** Reviewers highlight API management and integration with Salesforce, enabling connections to other systems and devices.

### How do QBench and Lockbox LIMS compare on customer support?

Lockbox LIMS leads on Quality of Support, with a perfect 10.0 score versus QBench's 9.3, a material difference above the 0.2-point threshold.

- **QBench:** Reviewers frequently praise the support team for responsiveness and helpfulness, with 20 all-time mentions of customer support.
- **Lockbox LIMS:** Reviewers consistently describe the support as outstanding, knowledgeable, and proactive, with 8 all-time mentions and multiple recent reviews citing rapid response and collaborative problem-solving.

### Which is easier to implement, QBench or Lockbox LIMS?

Lockbox LIMS is rated higher for Ease of Setup, with a 9.0 score compared to QBench's 7.5, a difference above the materiality threshold.

- **QBench:** Reviewers note that setup can be complex for advanced configurations, with a learning curve for customization and some manual steps required for configuration management.
- **Lockbox LIMS:** Reviewers highlight straightforward onboarding, rapid deployment, and strong implementation support, with multiple mentions of easy configuration and professional assistance.

### Which product has better Sample Management?

Lockbox LIMS is favored for Sample Management, with more frequent and recent positive mentions in reviews.

- **QBench:** Sample Management is cited in 5 all-time mentions, with reviewers noting strong tracking and organization features.
- **Lockbox LIMS:** Reviewers consistently highlight effortless end-to-end sample tracking, robust inventory management, and high configurability for sample workflows.

Alternatives

**Lockbox LIMS Alternatives**

 ![LabWare LIMS](https://images.g2crowd.com/uploads/product/hd_favicon/711dd5ab057fa8c3ee50f390aeb4203b/labware-lims.svg "LabWare LIMS")

[
LabWare LIMS
](/products/labware-lims/reviews)

 ![Labguru ELN LIMS](https://images.g2crowd.com/uploads/product/hd_favicon/dbff11d170cfc13aa0f13116eed80ec8/labguru-eln-lims.svg "Labguru ELN LIMS")

[
Labguru ELN LIMS
](/products/labguru-eln-lims/reviews)

 ![CrelioHealth LIMS](https://images.g2crowd.com/uploads/product/hd_favicon/08fec66aa0edb8a370b48ecc119e410b/creliohealth-for-diagnostics-product.svg "CrelioHealth LIMS")

[
CrelioHealth LIMS
](/products/creliohealth-for-diagnostics-product/reviews)

 ![SciNote](https://images.g2crowd.com/uploads/product/hd_favicon/e826209f1b5f9496ed268880b18558ed/scinote.svg "SciNote")

[
SciNote
](/products/scinote/reviews)

**QBench Alternatives**

 ![Labguru ELN LIMS](https://images.g2crowd.com/uploads/product/hd_favicon/dbff11d170cfc13aa0f13116eed80ec8/labguru-eln-lims.svg "Labguru ELN LIMS")

[
Labguru ELN LIMS
](/products/labguru-eln-lims/reviews)

 ![LabWare LIMS](https://images.g2crowd.com/uploads/product/hd_favicon/711dd5ab057fa8c3ee50f390aeb4203b/labware-lims.svg "LabWare LIMS")

[
LabWare LIMS
](/products/labware-lims/reviews)

 ![STARLIMS](https://images.g2crowd.com/uploads/product/hd_favicon/a5b43bed1971055bb896dec1419b7b8b/starlims.svg "STARLIMS")

[
STARLIMS
](/products/starlims/reviews)

 ![SciNote](https://images.g2crowd.com/uploads/product/hd_favicon/e826209f1b5f9496ed268880b18558ed/scinote.svg "SciNote")

[
SciNote
](/products/scinote/reviews)