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# Fullstory vs LiveSession Comparison - What are their main differences?

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FullstoryLiveSession[+ Add Product](#)

Reviews

**Fullstory** [

4.5/5(1,052)

](https://www.g2.com/products/fullstory/reviews#reviews)

**LiveSession** [

4.6/5(27)

](https://www.g2.com/products/livesession/reviews#reviews)

Pricing

**Fullstory**
Free Trial

**Contact Us** · Business

**LiveSession**
Free Trial

**Free** 1000 sessions · Free

**Pricing Insights**
from reviews

Time to Implement

**Fullstory**
1 month

Based on 57 responses

**LiveSession**
Not enough reviews yet

Return on Investment

**Fullstory**
9 months

Based on 52 responses

**LiveSession**
Not enough reviews yet

Perceived Cost

**Fullstory**
$$$$$

**LiveSession**
$$$$$

Average Discount

**Fullstory**
11%

**LiveSession**
Not enough reviews yet

 ![Fullstory](https://images.g2crowd.com/uploads/product/hd_favicon/25da526f26fb19d775e4c307ca88eaee/fullstory.svg "Fullstory")

 ![LiveSession](https://images.g2crowd.com/uploads/product/hd_favicon/10853169fed8f4fbdea93a2d84fbd74d/livesession.svg "LiveSession")

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Pros & Cons

**Fullstory**
[
Ease of Use (55)
](https://www.g2.com/products/fullstory/reviews?filters%5Bsentiment_snippet%5D=1537564&qs=pros-and-cons#reviews)[
Insights (51)
](https://www.g2.com/products/fullstory/reviews?filters%5Bsentiment_snippet%5D=1539791&qs=pros-and-cons#reviews)[
Learning Curve (25)
](https://www.g2.com/products/fullstory/reviews?filters%5Bsentiment_snippet%5D=1539669&qs=pros-and-cons#reviews)[
Limitations (24)
](https://www.g2.com/products/fullstory/reviews?filters%5Bsentiment_snippet%5D=1539871&qs=pros-and-cons#reviews)

**LiveSession**
Not enough data

Integrations

**Fullstory**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5a7938ffd6497884772dc39786f9e1e2/adobe-adobe-target.png "Product Avatar Image")

Adobe Target

](https://www.g2.com/products/adobe-adobe-target/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d08938b2bcd0f8cc93eb9321f26c74c4/claude-2025-12-11.jpeg "Product Avatar Image")

Claude

](https://www.g2.com/products/claude-2025-12-11/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9803d39be140521184fda3ea825efa01/digistorm-funnel.png "Product Avatar Image")

Digistorm Funnel

](https://www.g2.com/products/digistorm-funnel/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fc38d13d86ec989766c2af9c35cb27f8/dynamic-yield.png "Product Avatar Image")

Dynamic Yield

](https://www.g2.com/products/dynamic-yield/reviews)[
View all
](https://www.g2.com/products/fullstory/integrations)

**LiveSession**
Not enough data

Screenshots

**Fullstory**
 ![Fullstory screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/136918/Data-Studio.gif)

**LiveSession**
 ![LiveSession screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/204113/cover-product-analytics-simple.png)

Ratings

Meets Requirements

**Fullstory**

8.7

8.7892

**LiveSession**

8.8

8.820

Ease of Use

**Fullstory**

8.3

8.3904

**LiveSession**

9.2

9.219

Ease of Setup

**Fullstory**

8.3

8.3538

**LiveSession**

9.3

9.310

Ease of Admin

**Fullstory**

8.7

8.7320

**LiveSession**

9.6

9.68

Quality of Support

**Fullstory**

9.0

9.0691

**LiveSession**

9.5

9.518

Has the product been a good partner in doing business?

**Fullstory**

9.0

9.0302

**LiveSession**

8.7

8.79

Product Direction (% positive)

**Fullstory**

8.8

8.8851

**LiveSession**

8.3

8.320

Features

Session Replay[Hide 10 FeaturesShow 10 Features](javascript:void(0);)

8.2

440

8.6

18

User Behavior

Click Tracking

9.0(tied score)

379

|

Verified

9.0(tied score)

14

|

Verified

Mouse Movement 

8.6

356

|

Verified

8.9(won by 0.3)

14

|

Verified

Frustration Tracking

8.5

382

|

Verified

8.6(won by 0.1)

11

|

Verified

A/B Testing 

Error and Bug Tracking

8.5(tied score)

359

|

Verified

8.5(tied score)

9

|

Verified

Split URL Testing

8.1(won by default)

72

Not enough data

Data Analysis

8.3(won by default)

364

|

Verified

Not enough data

Notes

8.2(won by default)

328

|

Verified

Not enough data

Visitor Information

User Identification

8.5

369

|

Verified

8.9(won by 0.4)

16

|

Verified

Search Box

8.2(won by 0.3)

366

|

Verified

7.9

8

|

Verified

Agentic AI - Session Replay

Cross-system Integration

6.1(won by default)

25

Not enough data

Digital Analytics[Hide 31 FeaturesShow 31 Features](javascript:void(0);)

7.9

341

Not enough data

Metrics

Sessions - Digital Analytics

8.5(won by default)

271

Not enough data

Engagement

8.6(won by default)

265

Not enough data

Entry and Exit Pages

8.3(won by default)

254

Not enough data

Standard Event Tracking

8.7(won by default)

272

Not enough data

Custom Event Tracking

8.4(won by default)

278

Not enough data

Retention

7.8(won by default)

246

Not enough data

Return

7.7(won by default)

246

Not enough data

Conversions

8.2(won by default)

259

Not enough data

Funnels

8.5(won by default)

261

Not enough data

Reporting

Real-Time Reporting

8.7(won by default)

276

Not enough data

Trending

8.3(won by default)

264

Not enough data

Retroactive Reporting

7.9(won by default)

263

Not enough data

Segmentation

8.7(won by default)

268

Not enough data

Mobile Reporting

7.9(won by default)

235

Not enough data

Unification Across Devices

7.8(won by default)

241

Not enough data

Custom Reports and Dashboards

8.4(won by default)

264

Not enough data

Other

User Data

8.3(won by default)

265

Not enough data

Site Search Reporting

7.8(won by default)

232

Not enough data

Load Time Monitoring

8.0(won by default)

256

Not enough data

Campaign Tracking

7.6(won by default)

227

Not enough data

E-Commerce

7.4(won by default)

227

Not enough data

Promotional Messages

6.6(won by default)

222

Not enough data

Administration Alerts

7.6(won by default)

215

Not enough data

Agentic AI - Digital Analytics

Autonomous Task Execution

6.1(won by default)

11

Not enough data

Cross-system Integration

6.5(won by default)

12

Not enough data

Proactive Assistance

6.4(won by default)

13

Not enough data

Decision Making

6.4(won by default)

13

Not enough data

Administration

API / Integrations

7.5(won by default)

254

Not enough data

QA Testing

7.8(won by default)

258

Not enough data

Performance and Reliability

8.7(won by default)

272

Not enough data

User, Role, and Access Management

8.3(won by default)

272

Not enough data

Mobile App Analytics[Hide 59 FeaturesShow 59 Features](javascript:void(0);)

8.5

94

Not enough data

User Identification

Demographics

7.7(won by default)

75

Not enough data

User Segmentation

8.5(won by default)

78

Not enough data

Geolocation

8.8(won by default)

78

Not enough data

Predictive Analytics

Not enough data

Not enough data

Tracking & Reporting

Custom Event Tracking

8.5(won by default)

77

Not enough data

Real-Time Insights

9.0(won by default)

76

Not enough data

Attribution

8.2(won by default)

75

Not enough data

Activity Dashboard

8.8(won by default)

80

Not enough data

User Path Tracking

8.7(won by default)

82

Not enough data

User Activity History

8.8(won by default)

81

Not enough data

Multi-Channel Attribution

Not enough data

Not enough data

In-App Events Tracking

Not enough data

Not enough data

Metrics

Engagement

8.8(won by default)

80

Not enough data

Exit Tracking

8.5(won by default)

75

Not enough data

Retention

8.2(won by default)

73

Not enough data

Return

8.1(won by default)

74

Not enough data

Conversions

8.7(won by default)

78

Not enough data

Engagement Tracking

Not enough data

Not enough data

Uninstall Tracking

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

ROI Tracking

Not enough data

Not enough data

Retention Tracking

Not enough data

Not enough data

Visitor Tracking

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Revenue Tracking

Not enough data

Not enough data

Additional Functionality

Monitoring

Not enough data

Not enough data

Push Notifications

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Data Modeling

Not enough data

Not enough data

Funnel Analysis

Not enough data

Not enough data

For Marketers

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Session Recording

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Root Cause Analysis

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Cohort Analysis

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Heatmaps

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

API

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Digital Adoption Platform[Hide 62 FeaturesShow 62 Features](javascript:void(0);)

8.5

69

Not enough data

User Analysis

Survey Implementation

8.4(won by default)

40

Not enough data

Data Analysis

8.1(won by default)

38

Not enough data

Real-Time Data

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

User Support

User Segmentation

8.4(won by default)

42

Not enough data

Multi-Language Support

8.0(won by default)

36

Not enough data

Behavior-responsive Messaging

8.8(won by default)

38

Not enough data

Walkthrough Type

Text Bubble Walkthroughs

9.1(won by default)

53

Not enough data

Audio-visual Walkthroughs

Feature Not Available

Not enough data

Platform Basics - Digital Adoption Platform

Integration

Not enough data

Not enough data

Communications

Not enough data

Not enough data

Analytics - Digital Adoption Platform

Analytics

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Functions - Digital Adoption Platform

Customer self-service

Not enough data

Not enough data

In-app guidance

Not enough data

Not enough data

Contextual Guidance

Not enough data

Not enough data

Agentic AI - Digital Adoption Platform

Adaptive Learning

Not enough data

Not enough data

Asynchronous Learning

Not enough data

Not enough data

Blended Learning

Not enough data

Not enough data

Self-paced Learning

Not enough data

Not enough data

Additional Functionality

Customer Experience Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

In-App Training

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Knowledge Base Management

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Launch Management

Not enough data

Not enough data

Content Library

Not enough data

Not enough data

API

Not enough data

Not enough data

User Onboarding

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Data Quality Control

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Employee Onboarding

Not enough data

Not enough data

Self Service Tools

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Learning Management

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Interactive Content

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Content Creation

Not enough data

Not enough data

Product Analytics[Hide 39 FeaturesShow 39 Features](javascript:void(0);)

7.1

233

Not enough data

Product Analytics

Account-Level Analytics

7.8(won by default)

190

Not enough data

User-Level Analytics

8.6(won by default)

205

Not enough data

Segmentation

8.5(won by default)

199

Not enough data

Funnels

8.4(won by default)

213

Not enough data

Alerts

7.3(won by default)

197

Not enough data

Multi-Product Analytics

7.7(won by default)

175

Not enough data

User Scoring

7.3(won by default)

189

Not enough data

Integrations

7.5(won by default)

176

Not enough data

Usage Tracking/Analytics

Not enough data

Not enough data

Agentic AI - Product Analytics

Autonomous Task Execution

5.2(won by default)

9

Not enough data

Cross-system Integration

5.2(won by default)

9

Not enough data

Adaptive Learning

5.9(won by default)

9

Not enough data

Proactive Assistance

5.5(won by default)

10

Not enough data

Machine Learning

Not enough data

Not enough data

Behavioral Analytics - Product Analytics

Multi-Product Analytics

Not enough data

Not enough data

User level Analytics

Not enough data

Not enough data

Account level Analytics

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

Funnels

Not enough data

Not enough data

Platform Infrastructure - Product Analytics

Cross System integrations

Not enough data

Not enough data

Alerts

Not enough data

Not enough data

Integrations

Not enough data

Not enough data

AI driven optimization - Product Analytics

User scoring

Not enough data

Not enough data

Adaptive learning

Not enough data

Not enough data

Automated insights

Not enough data

Not enough data

Autonomous task execution

Not enough data

Not enough data

Additional Functionality

Conversion Tracking

Not enough data

Not enough data

Funnel Analysis

Not enough data

Not enough data

Product Data Management

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Cohort Analysis

Not enough data

Not enough data

Session Recording

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Interactive Reports

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

E-Commerce Analytics[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

6.4

90

Not enough data

Analytics

Reports

7.8(won by default)

76

Not enough data

Dashboard

8.2(won by default)

83

Not enough data

Web Analytics

8.4(won by default)

84

Not enough data

Campaign Tracking

7.5(won by default)

78

Not enough data

Customer Demographics

7.1(won by default)

77

Not enough data

Predictive Analytics

Feature Not Available

Not enough data

Administration

Data Storage

7.8(won by default)

78

Not enough data

A/B Testing

6.7(won by default)

80

Not enough data

Integrations

7.2(won by default)

77

Not enough data

Generative AI

AI Text Generation

5.8(won by default)

77

Not enough data

Agentic AI - E-Commerce Analytics

Multi-step Planning

4.2(won by default)

6

Not enough data

Cross-system Integration

4.2(won by default)

6

Not enough data

Adaptive Learning

5.3(won by default)

6

Not enough data

Proactive Assistance

4.2(won by default)

6

Not enough data

Decision Making

4.8(won by default)

7

Not enough data

Customer Data Platform (CDP)[Hide 53 FeaturesShow 53 Features](javascript:void(0);)

7.3

100

Not enough data

Data Sourcing

Data Enrichment

7.4(won by default)

100

Not enough data

Expandability

7.7(won by default)

98

Not enough data

Multiple Devices

7.9(won by default)

99

Not enough data

Content Marketing

Feature Not Available

Not enough data

Email Marketing

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Intelligence

Marketing Metrics

6.9(won by default)

97

Not enough data

Predictive Modeling

6.8(won by default)

99

Not enough data

Recommendation Engine

7.0(won by default)

96

Not enough data

Additional Functionality

Engagement Tracking

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

API

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Lead Generation

Not enough data

Not enough data

Data Integration

Not enough data

Not enough data

Customer Activity Tracking

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Campaign Segmentation

Not enough data

Not enough data

Lead Capture

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Lead Qualification

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Behavioral Analytics

Not enough data

Not enough data

Email Tracking

Not enough data

Not enough data

Campaign Analytics

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Lead Management

Not enough data

Not enough data

Channel Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

GDPR Compliance

Not enough data

Not enough data

Customer Profiles

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

Event Triggered Actions

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Customer Self-Service[Hide 17 FeaturesShow 17 Features](javascript:void(0);)

7.6

38

Not enough data

Generative AI

AI Text Summarization

6.7(won by default)

10

Not enough data

Self-Service Experience

Mobile Optimization

7.2(won by default)

24

Not enough data

Personalization

7.9(won by default)

27

Not enough data

Knowledge Base

Feature Not Available

Not enough data

Searchable Articles

Feature Not Available

Not enough data

Community Forums

Feature Not Available

Not enough data

Self-Service Platform

Branding

8.1(won by default)

33

Not enough data

Automation

8.9(won by default)

32

Not enough data

Artificial Intelligence

6.3(won by default)

25

Not enough data

Integrations

8.1(won by default)

27

Not enough data

Agentic AI - Customer Self-Service

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Heatmap Tools[Hide 67 FeaturesShow 67 Features](javascript:void(0);)

8.0

215

Not enough data

Agentic AI - Heatmap Tools

Autonomous Task Execution

6.7(won by default)

8

Not enough data

Multi-step Planning

7.1(won by default)

7

Not enough data

Cross-system Integration

7.1(won by default)

8

Not enough data

Adaptive Learning

6.7(won by default)

6

Not enough data

Natural Language Interaction

7.2(won by default)

6

Not enough data

Decision Making

7.6(won by default)

7

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Analysis

Conversion Opportunities

8.3(won by default)

179

Feature Not Available

Side-By-Side Analysis

8.3(won by default)

172

Not enough data

Mobile Device Analysis

8.2(won by default)

160

Not enough data

Data Quantification

8.1(won by default)

171

Feature Not Available

Webpage Element Analysis

8.7(won by default)

172

Not enough data

Funnel Analysis

Not enough data

Not enough data

Sales Trend Analysis

Not enough data

Not enough data

Reporting

Heat Maps

8.9(won by default)

190

Not enough data

Session Replays

9.3(won by default)

200

Not enough data

Monitoring

8.7(won by default)

186

Not enough data

Data Segmentation

8.4(won by default)

173

Not enough data

Real-Time Data

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Scroll Maps

Not enough data

Not enough data

Geographic Maps

Not enough data

Not enough data

Floor Plans & Maps

Not enough data

Not enough data

Hover Maps

Not enough data

Not enough data

Additional Functionality

Web Traffic Reporting

Not enough data

Not enough data

Customer Activity Tracking

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Image Overlay

Not enough data

Not enough data

Visitor Tracking

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Dynamic Content

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customer Journey Mapping

Not enough data

Not enough data

Embeddable Widget

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Hierarchical Mapping

Not enough data

Not enough data

Radial Mapping

Not enough data

Not enough data

For Science

Not enough data

Not enough data

Conversion Rate Optimization

Not enough data

Not enough data

Screen Activity Recording

Not enough data

Not enough data

Dashboard

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Website Analytics

Not enough data

Not enough data

Form Analytics

Not enough data

Not enough data

Templates

Not enough data

Not enough data

Behavioral Analytics

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

API

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Data Analysis Tools

Not enough data

Not enough data

Element Analytics

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Territorial Mapping

Not enough data

Not enough data

Embeddable

Not enough data

Not enough data

Mobile Analytics[Hide 14 FeaturesShow 14 Features](javascript:void(0);)

8.5

85

Not enough data

Metrics

Engagement

8.8(won by default)

80

Not enough data

Exit Tracking

8.5(won by default)

75

Not enough data

Retention

8.2(won by default)

73

Not enough data

Return

8.1(won by default)

74

Not enough data

Conversions

8.7(won by default)

78

Not enough data

Engagement Tracking

Not enough data

Not enough data

Uninstall Tracking

Not enough data

Not enough data

Conversion Tracking

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

ROI Tracking

Not enough data

Not enough data

Retention Tracking

Not enough data

Not enough data

Visitor Tracking

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Revenue Tracking

Not enough data

Not enough data

Mobile App Optimization[Hide 15 FeaturesShow 15 Features](javascript:void(0);)

8.3

63

Not enough data

Variation Testing

A/B Testing

7.5(won by default)

50

Not enough data

WYSIWYG Editor

7.0(won by default)

48

Not enough data

Conversion Goal

8.2(won by default)

50

Not enough data

Percentage of Traffic

8.5(won by default)

51

Not enough data

Confidence Level

7.7(won by default)

49

Not enough data

Multivariant Testing

7.1(won by default)

47

Not enough data

Reporting

Segmentation

9.3(won by default)

56

Not enough data

Reports and Dashboards

9.0(won by default)

55

Not enough data

Personalization

Standard Targeting

8.2(won by default)

52

Not enough data

Custom Targeting

7.8(won by default)

48

Not enough data

Data Segmentation

9.0(won by default)

53

Not enough data

Administration

API / Integrations

8.3(won by default)

48

Not enough data

QA Testing

8.3(won by default)

47

Not enough data

Performance and Reliability

9.4(won by default)

54

Not enough data

User, Role, and Access Management

9.0(won by default)

54

Not enough data

Show 5 feature categories with incomplete data

Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Tagging

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Data Extraction

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Predictive Analytics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Speech Recognition

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Virtual Personal Assistant (VPA)

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

For eCommerce

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Machine Learning

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Alerts/Escalation

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Mobile App

Not enough data

Not enough data

Multiple Data Sources

Not enough data

Not enough data

For Sales Teams/Organizations

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Workflow Automation

Not enough data

Not enough data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Generative AI[Hide 22 FeaturesShow 22 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Code Generation

Not enough data

Not enough data

Text to Image

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

API

Not enough data

Not enough data

Natural Language Processing

Not enough data

Not enough data

Virtual Characters and Avatars

Not enough data

Not enough data

Content Generation

Not enough data

Not enough data

Personalization and Recommendation

Not enough data

Not enough data

Conditional Generation

Not enough data

Not enough data

Transformer Model

Not enough data

Not enough data

Automated Image & Video Editing

Not enough data

Not enough data

Interactive and Co-Creative Systems

Not enough data

Not enough data

Text Summarization

Not enough data

Not enough data

Data Augmentation

Not enough data

Not enough data

Variation Autoencoder Models

Not enough data

Not enough data

Adversarial Training

Not enough data

Not enough data

Transfer Learning and Fine-tuning

Not enough data

Not enough data

Simulation and Scenario Generation

Not enough data

Not enough data

Creative Design

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Prompt Engineering

Not enough data

Not enough data

Foundation Model

Not enough data

Not enough data

Generative AI Infrastructure[Hide 14 FeaturesShow 14 Features](javascript:void(0);)

Not enough data

Not enough data

Scalability and Performance - Generative AI Infrastructure

AI High Availability

Not enough data

Not enough data

AI Model Training Scalability

Not enough data

Not enough data

AI Inference Speed

Not enough data

Not enough data

Cost and Efficiency - Generative AI Infrastructure

AI Cost per API Call

Not enough data

Not enough data

AI Resource Allocation Flexibility

Not enough data

Not enough data

AI Energy Efficiency

Not enough data

Not enough data

Integration and Extensibility - Generative AI Infrastructure

AI Multi-cloud Support

Not enough data

Not enough data

AI Data Pipeline Integration

Not enough data

Not enough data

AI API Support and Flexibility

Not enough data

Not enough data

Security and Compliance - Generative AI Infrastructure

AI GDPR and Regulatory Compliance

Not enough data

Not enough data

AI Role-based Access Control

Not enough data

Not enough data

AI Data Encryption

Not enough data

Not enough data

Usability and Support - Generative AI Infrastructure

AI Documentation Quality

Not enough data

Not enough data

AI Community Activity

Not enough data

Not enough data

SAP Store[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - SAP Store

Autonomous Task Execution

Not enough data

Not enough data

Multi-step Planning

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Fullstory](https://images.g2crowd.com/uploads/product/hd_favicon/25da526f26fb19d775e4c307ca88eaee/fullstory.svg "Fullstory")](https://www.g2.com/products/fullstory/reviews)

Fullstory

Small-Business(50 or fewer emp.)

38.1%

Mid-Market(51-1000 emp.)

43.7%

Enterprise(\> 1000 emp.)

18.3%

[![LiveSession](https://images.g2crowd.com/uploads/product/hd_favicon/10853169fed8f4fbdea93a2d84fbd74d/livesession.svg "LiveSession")](https://www.g2.com/products/livesession/reviews)

LiveSession

Small-Business(50 or fewer emp.)

62.5%

Mid-Market(51-1000 emp.)

37.5%

Enterprise(\> 1000 emp.)

0%

Small-Business

(50 or fewer emp.)

38.1%

62.5%

Mid-Market

(51-1000 emp.)

43.7%

37.5%

Enterprise

(\> 1000 emp.)

18.3%

0%

Reviewers' Industry

[![Fullstory](https://images.g2crowd.com/uploads/product/hd_favicon/25da526f26fb19d775e4c307ca88eaee/fullstory.svg "Fullstory")](https://www.g2.com/products/fullstory/reviews)
Fullstory

Computer Software

22.4%

Information Technology and Services

11.0%

Financial Services

7.8%

Marketing and Advertising

5.6%

Retail

5.2%

Other

48.0%

[![LiveSession](https://images.g2crowd.com/uploads/product/hd_favicon/10853169fed8f4fbdea93a2d84fbd74d/livesession.svg "LiveSession")](https://www.g2.com/products/livesession/reviews)
LiveSession

Computer Software

20.8%

Marketing and Advertising

16.7%

Information Technology and Services

16.7%

Financial Services

12.5%

Sports

4.2%

Other

29.2%

FAQs

## Fullstory vs LiveSession FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between Fullstory vs LiveSession?

Fullstory stands out for its robust analytics and customer support, while LiveSession is favored for its ease of setup and administration.

| [Fullstory](https://www.g2.com/products/fullstory/reviews) | [LiveSession](https://www.g2.com/products/livesession/reviews) |
| --- | --- |
| 4.5/5 (1,052 reviews) | 4.6/5 (27 reviews) |
| Mid-Market | Small-Business |
| 8.3 | 9.3 |
| 9.0 | 9.5 |
| Customer Support (45 all-time mentions) | Ease of Setup (recent reviews) |

### How do the pricing models of Fullstory and LiveSession compare?

LiveSession is rated higher for value, with a stronger Price/Cost satisfaction score than Fullstory.

- **Fullstory:** Reviewers note that Fullstory can become expensive at scale, especially for large data volumes.
- **LiveSession:** In recent reviews, LiveSession is described as more economical and cost-effective, particularly for small businesses.
- **Switching Reason:** Reviewers mention switching from Hotjar to LiveSession for better pricing and value.

### What are the best alternatives to Fullstory and LiveSession?

Smartlook, Glassbox, and Heap by Contentsquare are the top three alternatives to Fullstory and LiveSession.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Fullstory](https://www.g2.com/products/fullstory/reviews) | 4.5/5 (1,052 reviews) | Mid-Market | Can become expensive at scale | Customer Support (45 all-time mentions) |
| [LiveSession](https://www.g2.com/products/livesession/reviews) | 4.6/5 (27 reviews) | Small-Business | Described as more economical in recent reviews | Ease of Setup (recent reviews) |
| [Smartlook](https://www.g2.com/products/smartlook/reviews) | 4.6/5 (874 reviews) | Small-Business | — | — |
| [Glassbox](https://www.g2.com/products/glassbox/reviews) | 4.9/5 (809 reviews) | Enterprise | — | — |
| [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) | 4.4/5 (1,097 reviews) | Mid-Market | — | — |

### Which Session Replay features should I prioritize when comparing Fullstory and LiveSession?

Buyers comparing Fullstory and LiveSession should prioritize Session Replay quality, Ease of Setup, Quality of Support, Analytics/Insights, and Integration capabilities.

- **Session Replay:** Fullstory (33 all-time mentions), LiveSession (recent reviews highlight session recording and filtering)
- **Ease of Setup:** Fullstory (8.3), LiveSession (9.3)
- **Quality of Support:** Fullstory (9.0), LiveSession (9.5)
- **Analytics/Insights:** Fullstory (51 all-time mentions for Insights, 36 for Data Analytics), LiveSession (recent reviews cite analytics and funnel analysis)
- **Integrations:** Fullstory (Snowflake, Claude integrations cited in reviews), LiveSession (recent reviews mention easy integration)

### What are the pros and cons of Fullstory vs LiveSession?

Fullstory's headline strength is its analytics and customer support, while LiveSession is praised for ease of setup and administration.

- **Fullstory strengths:** Customer Support (45 all-time mentions), Insights (51), Data Analytics (36), Session Replay (33), Ease of Use (55), Easy Setup (21), Intuitive (21), Customization (20)
- **Fullstory trade-offs:** Learning Curve (25), Limitations (24), Can become expensive at scale (recent reviews), Data overload for large sites (recent reviews)
- **LiveSession strengths:** Ease of Setup (recent reviews), Clean user interface, Fast integration, Detailed analytics and funnel tracking, Responsive customer support (recent reviews)
- **LiveSession trade-offs:** Feature set not as extensive as Fullstory (recent reviews), Heatmaps less advanced (recent reviews), Price increases noted in recent reviews

### Is Fullstory or LiveSession better for small businesses?

LiveSession is the better fit for small businesses, with a higher small-business segment share and favorable reviewer sentiment.

- **Fullstory:** Largest segment is Mid-Market; reviewers note a learning curve and higher cost at scale.
- **LiveSession:** Largest segment is Small-Business; reviewers highlight ease of setup, affordability, and suitability for startups and small teams.

### Which Session Replay platform has better integrations?

Fullstory is favored for integrations, with reviewers citing specific third-party connections.

- **Fullstory:** Integrates with Snowflake (2 all-time mentions) and Claude (1 all-time mention); reviewers also mention Slack integration and Medallia in recent reviews.
- **LiveSession:** Reviewers mention easy integration and the ability to request new integrations, but no specific third-party tools are cited with all-time counts.

### How do Fullstory and LiveSession compare on customer support?

LiveSession scores higher on Quality of Support, but the difference is below the materiality threshold, indicating near parity.

- **Fullstory:** Reviewers consistently praise customer support, with 45 all-time mentions and frequent references to responsive and knowledgeable support teams.
- **LiveSession:** Reviewers describe support as very helpful and responsive, with a 9.5 Quality of Support score and multiple recent positive mentions.

### Which is easier to implement, Fullstory or LiveSession?

LiveSession is rated higher for Ease of Setup, with a 1-point advantage over Fullstory.

- **Fullstory:** Reviewers describe setup as straightforward for web, but note a learning curve and more complexity for mobile implementations; Ease of Setup score is 8.3.
- **LiveSession:** Reviewers highlight fast, easy setup and integration, especially for non-technical users; Ease of Setup score is 9.3.

### Which product has better Sessions?

Fullstory and LiveSession both deliver strong Sessions capabilities, with Fullstory leading in reviewer-cited mentions and LiveSession praised for ease of use.

- **Fullstory:** Sessions are a core feature with 33 all-time reviewer mentions for Session Replay; Ease of Use score is 8.3.
- **LiveSession:** Sessions are frequently highlighted in recent reviews for recording quality and filtering; Ease of Use score is 9.2.

Alternatives

**Fullstory Alternatives**

 ![Glassbox](https://images.g2crowd.com/uploads/product/hd_favicon/0e92ee7cb332bc287c7337ecd9f352be/glassbox.svg "Glassbox")

[
Glassbox
](/products/glassbox/reviews)

 ![Heap by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/88d6685d7cf4f7cc4439e35562551831/heap-by-contentsquare.svg "Heap by Contentsquare")

[
Heap by Contentsquare
](/products/heap-by-contentsquare/reviews)

 ![Smartlook](https://images.g2crowd.com/uploads/product/hd_favicon/1539616598/smartlook.svg "Smartlook")

[
Smartlook
](/products/smartlook/reviews)

 ![Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/65e33ca9d459546fe0def649d5bfb459/contentsquare.svg "Contentsquare")

[
Contentsquare
](/products/contentsquare/reviews)

**LiveSession Alternatives**

 ![Smartlook](https://images.g2crowd.com/uploads/product/hd_favicon/1539616598/smartlook.svg "Smartlook")

[
Smartlook
](/products/smartlook/reviews)

 ![Hotjar by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/882f58fdd9f66f7fb6f26e4c3ecabed8/hotjar-by-contentsquare.svg "Hotjar by Contentsquare")

[
Hotjar by Contentsquare
](/products/hotjar-by-contentsquare/reviews)

 ![LogRocket](https://images.g2crowd.com/uploads/product/hd_favicon/02a7cab8766411b9be06bbe68373a32a/logrocket.svg "LogRocket")

[
LogRocket
](/products/logrocket/reviews)

 ![Glassbox](https://images.g2crowd.com/uploads/product/hd_favicon/0e92ee7cb332bc287c7337ecd9f352be/glassbox.svg "Glassbox")

[
Glassbox
](/products/glassbox/reviews)