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Compare Fullstory and LiveSession 
At a Glance
Market Segments
Mid-Market (50.1% of reviews)
Small-Business (62.5% of reviews)
Entry-Level Pricing
Contact Us
Free 1000 sessions
Fullstory
Star Rating
(869)4.5 out of 5
Market Segments
Mid-Market (50.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 4 pricing plansLiveSession
Star Rating
(27)4.6 out of 5
Market Segments
Small-Business (62.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1000 sessions
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Fullstory excels in providing a comprehensive visual of the customer experience, which is highly valued for troubleshooting. Users appreciate the detailed technical information available during sessions, allowing them to determine if issues are isolated or widespread.
- Users say that LiveSession offers a significant amount of analytical possibilities, which can be beneficial for teams looking to dive deep into user behavior. The attention to detail, such as timestamps and the ability to trim clips for sharing, enhances its usability for testing teams.
- Reviewers mention that Fullstory's customer support is a standout feature, with many praising the team's dedication to user success. Users highlight the helpfulness and approachability of the support staff, which fosters a strong partnership.
- According to verified reviews, LiveSession shines in its ease of use, with users noting that the platform is intuitive and straightforward. This user-friendly design allows teams to quickly follow users and identify pain points without a steep learning curve.
- G2 reviewers indicate that Fullstory has a more robust market presence, reflected in its higher G2 Score and a significantly larger number of reviews. This suggests a broader user base and more consistent feedback, which can be reassuring for potential buyers.
- Users highlight that while LiveSession is effective for small businesses, Fullstory's flexibility and advanced features make it a better fit for mid-market companies looking for a comprehensive solution to track user interactions and improve their digital experiences.
Pricing
Entry-Level Pricing
Fullstory
Business
Contact Us
For teams that need total cross-functional clarity into their digital portfolio.
- Autocapture
- Session Insights
- Core Product Analytics
LiveSession
Free
Free
1000 sessions
- Session Replays
- Clickmaps & Heatmaps
- Filters
Free Trial
Fullstory
Free Trial is available
LiveSession
Free Trial is available
Ratings
Meets Requirements
8.7
764
8.8
20
Ease of Use
8.1
776
9.2
19
Ease of Setup
8.2
442
9.3
10
Ease of Admin
8.6
240
9.6
8
Quality of Support
9.0
590
9.5
18
Has the product been a good partner in doing business?
8.9
232
8.7
9
Product Direction (% positive)
8.8
748
8.3
20
Features by Category
Metrics
8.5
270
Not enough data
8.6
264
Not enough data
8.3
253
Not enough data
8.7
272
Not enough data
8.4
278
Not enough data
7.8
246
Not enough data
7.7
246
Not enough data
8.2
258
Not enough data
8.5
260
Not enough data
Reporting
8.7
276
Not enough data
8.3
264
Not enough data
7.9
263
Not enough data
8.7
268
Not enough data
7.9
235
Not enough data
7.8
241
Not enough data
8.4
264
Not enough data
Other
8.3
265
Not enough data
7.8
232
Not enough data
8.0
255
Not enough data
7.6
227
Not enough data
7.4
226
Not enough data
6.6
222
Not enough data
7.6
215
Not enough data
Agentic AI - Digital Analytics
6.1
11
Not enough data
6.5
12
Not enough data
6.4
13
Not enough data
6.4
13
Not enough data
Administration
7.5
254
Not enough data
7.8
258
Not enough data
8.7
272
Not enough data
8.3
272
Not enough data
User Identification
7.7
75
Not enough data
8.5
78
Not enough data
8.8
78
Not enough data
Tracking & Reporting
8.5
77
Not enough data
9.0
76
Not enough data
8.2
75
Not enough data
8.8
79
Not enough data
8.7
80
Not enough data
8.8
80
Not enough data
Metrics
8.8
80
Not enough data
8.5
75
Not enough data
8.2
73
Not enough data
8.1
74
Not enough data
8.7
78
Not enough data
User Behavior
9.0
378
|
Verified
9.0
14
|
Verified
8.6
356
|
Verified
8.9
14
|
Verified
8.5
377
|
Verified
8.6
11
|
Verified
A/B Testing
8.5
355
|
Verified
8.5
9
|
Verified
Feature Not Available
Not enough data
8.3
358
|
Verified
Not enough data
8.2
328
|
Verified
Not enough data
Visitor Information
8.5
368
|
Verified
8.9
16
|
Verified
8.2
366
|
Verified
7.9
8
|
Verified
Agentic AI - Session Replay
5.9
23
Not enough data
Product Analytics
7.8
190
Not enough data
8.6
205
Not enough data
8.5
199
Not enough data
8.4
213
Not enough data
7.3
197
Not enough data
7.7
175
Not enough data
7.3
189
Not enough data
7.5
176
Not enough data
Agentic AI - Product Analytics
5.2
9
Not enough data
5.2
9
Not enough data
5.9
9
Not enough data
5.2
9
Not enough data
Analytics
7.8
76
Not enough data
8.2
83
Not enough data
8.4
83
Not enough data
7.5
78
Not enough data
7.1
77
Not enough data
Feature Not Available
Not enough data
Administration
7.8
78
Not enough data
6.7
80
Not enough data
7.2
77
Not enough data
Generative AI
5.8
77
Not enough data
Agentic AI - E-Commerce Analytics
4.2
6
Not enough data
4.2
6
Not enough data
5.3
6
Not enough data
4.2
6
Not enough data
4.2
6
Not enough data
Data Sourcing
7.4
100
Not enough data
7.7
98
Not enough data
Feature Not Available
Not enough data
7.9
99
Not enough data
Intelligence
6.9
97
Not enough data
6.8
99
Not enough data
7.0
96
Not enough data
Scalability and Performance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Extensibility - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability and Support - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
6.7
8
Not enough data
7.1
7
Not enough data
7.1
8
Not enough data
6.7
6
Not enough data
7.2
6
Not enough data
7.2
6
Not enough data
Analysis
8.3
179
Feature Not Available
8.3
172
Not enough data
8.2
159
Not enough data
8.1
171
Feature Not Available
8.7
172
Not enough data
Reporting
8.9
189
Not enough data
9.3
199
Not enough data
8.7
186
Not enough data
8.4
173
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
8.8
80
Not enough data
8.5
75
Not enough data
8.2
73
Not enough data
8.1
74
Not enough data
8.7
78
Not enough data
Variation Testing
7.5
50
Not enough data
7.0
48
Not enough data
8.1
49
Not enough data
8.5
51
Not enough data
7.7
49
Not enough data
7.1
47
Not enough data
Reporting
9.3
55
Not enough data
9.0
54
Not enough data
Personalization
8.2
52
Not enough data
7.8
48
Not enough data
9.0
52
Not enough data
Administration
8.3
48
Not enough data
8.3
47
Not enough data
9.3
53
Not enough data
9.0
53
Not enough data
Categories
Categories
Shared Categories
Fullstory and LiveSession are categorized as Product Analytics, Session Replay, and Heatmap Tools
Unique Categories
Fullstory is categorized as SAP Store, E-Commerce Analytics, Customer Data Platform (CDP), Mobile App Analytics, Mobile App Optimization, Digital Analytics, and Generative AI Infrastructure
LiveSession has no unique categories
Reviews
Reviewers' Company Size
Fullstory
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LiveSession
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
21.8%
Information Technology and Services
9.9%
Financial Services
9.0%
Retail
5.9%
Marketing and Advertising
4.0%
Other
49.4%
Computer Software
20.8%
Marketing and Advertising
16.7%
Information Technology and Services
16.7%
Financial Services
12.5%
Sports
4.2%
Other
29.2%
Discussions
Is there anything FullStory doesn't support?
2 Comments
Official Response from Fullstory
Alas, there are still a few things we can't do. This isn't necessarily an exhaustive list, since new technology is constantly popping up, but these are the...Read more
What is Session Replay?
2 Comments
PW
Session Replay allows you to playback a customer interacting with your site. It's a fully-animated experience that includes every action that a customer...Read more
How does FullStory work?
1 Comment
Official Response from Fullstory
If you’ve ever built or modified a website, then you’ve seen HTML. The tags in HTML (e.g., <p>Here’s a paragraph.</p>) generate what are called Document...Read more
LiveSession has no discussions with answers
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