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At a Glance
Market Segments
Mid-Market (49.8% of reviews)
Small-Business (62.5% of reviews)
Entry-Level Pricing
Contact Us
Free 1000 sessions
Fullstory
Star Rating
(828)4.5 out of 5
Market Segments
Mid-Market (49.8% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 4 pricing plansLiveSession
Star Rating
(27)4.6 out of 5
Market Segments
Small-Business (62.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1000 sessions
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Fullstory excels in "Session Replays" with a rating of 9.2, allowing for detailed analysis of user interactions, while LiveSession also offers this feature but with a slightly lower user satisfaction.
- Reviewers mention that LiveSession shines in "Ease of Use" with a score of 9.2, making it more accessible for small businesses, whereas Fullstory, while still user-friendly, has a lower score of 8.1 in this area.
- G2 users highlight that Fullstory's "Custom Event Tracking" feature, rated at 8.5, provides robust capabilities for tracking specific user actions, which some users feel is more comprehensive compared to LiveSession's offerings.
- Users on G2 report that LiveSession's "User Identification" features, particularly "Visitor Information," received a high score of 8.9, indicating strong capabilities in understanding user demographics, which is crucial for small businesses.
- Reviewers say that Fullstory's "Quality of Support" is rated at 8.9, reflecting a strong commitment to customer service, while LiveSession also performs well with a score of 9.5, indicating that both products prioritize user support but LiveSession may have a slight edge.
- Users report that Fullstory's "Real-Time Reporting" feature, rated at 8.7, is particularly beneficial for businesses needing immediate insights, while LiveSession's reporting capabilities, although strong, do not match the same level of immediacy and detail.
Pricing
Entry-Level Pricing
Fullstory
Business
Contact Us
For teams that need total cross-functional clarity into their digital portfolio.
- Autocapture
- Session Insights
- Core Product Analytics
LiveSession
Free
Free
1000 sessions
- Session Replays
- Clickmaps & Heatmaps
- Filters
Free Trial
Fullstory
Free Trial is available
LiveSession
Free Trial is available
Ratings
Meets Requirements
8.7
727
8.8
20
Ease of Use
8.1
738
9.2
19
Ease of Setup
8.2
419
9.3
10
Ease of Admin
8.7
224
9.6
8
Quality of Support
8.9
552
9.5
18
Has the product been a good partner in doing business?
8.8
217
8.7
9
Product Direction (% positive)
8.7
710
8.3
20
Features by Category
Metrics
8.5
267
Not enough data
8.6
261
Not enough data
8.3
250
Not enough data
8.7
269
Not enough data
8.4
271
Not enough data
7.8
245
Not enough data
7.7
245
Not enough data
8.2
256
Not enough data
8.5
257
Not enough data
Reporting
8.7
275
Not enough data
8.3
261
Not enough data
7.9
262
Not enough data
8.7
265
Not enough data
7.9
235
Not enough data
7.8
241
Not enough data
8.4
260
Not enough data
Other
8.3
264
Not enough data
7.8
232
Not enough data
8.0
253
Not enough data
7.7
225
Not enough data
7.4
225
Not enough data
6.6
222
Not enough data
7.6
213
Not enough data
Agentic AI - Digital Analytics
6.1
11
Not enough data
6.5
12
Not enough data
6.4
13
Not enough data
6.4
13
Not enough data
Administration
7.5
249
Not enough data
7.8
256
Not enough data
8.7
268
Not enough data
8.3
270
Not enough data
User Identification
7.7
75
Not enough data
8.5
78
Not enough data
8.8
78
Not enough data
Tracking & Reporting
8.5
77
Not enough data
9.0
76
Not enough data
8.2
74
Not enough data
8.8
78
Not enough data
8.8
77
Not enough data
8.9
77
Not enough data
Metrics
8.8
80
Not enough data
8.6
74
Not enough data
8.2
73
Not enough data
8.0
73
Not enough data
8.7
78
Not enough data
User Behavior
9.0
370
|
Verified
9.0
14
|
Verified
8.6
356
|
Verified
8.9
14
|
Verified
8.4
362
|
Verified
8.6
11
|
Verified
A/B Testing
8.4
344
|
Verified
8.5
9
|
Verified
Feature Not Available
Not enough data
8.2
348
|
Verified
Not enough data
8.2
327
|
Verified
Not enough data
Visitor Information
8.5
367
|
Verified
8.9
16
|
Verified
8.3
359
|
Verified
7.9
8
|
Verified
Agentic AI - Session Replay
5.7
20
Not enough data
Product Analytics
7.8
189
Not enough data
8.6
202
Not enough data
8.5
199
Not enough data
8.4
213
Not enough data
7.3
196
Not enough data
7.6
174
Not enough data
7.3
189
Not enough data
7.5
176
Not enough data
Agentic AI - Product Analytics
5.2
9
Not enough data
5.2
9
Not enough data
5.9
9
Not enough data
5.2
9
Not enough data
Analytics
7.8
74
Not enough data
8.1
80
Not enough data
8.3
77
Not enough data
7.5
77
Not enough data
7.1
77
Not enough data
Feature Not Available
Not enough data
Administration
7.8
78
Not enough data
6.6
78
Not enough data
7.2
77
Not enough data
Generative AI
5.8
77
Not enough data
Agentic AI - E-Commerce Analytics
4.2
6
Not enough data
4.2
6
Not enough data
5.3
6
Not enough data
4.2
6
Not enough data
4.2
6
Not enough data
Data Sourcing
7.4
100
Not enough data
7.7
98
Not enough data
Feature Not Available
Not enough data
7.9
99
Not enough data
Intelligence
6.9
97
Not enough data
6.8
99
Not enough data
7.0
96
Not enough data
Scalability and Performance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Extensibility - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability and Support - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
6.7
8
Not enough data
7.1
7
Not enough data
6.9
7
Not enough data
6.7
6
Not enough data
7.2
6
Not enough data
7.2
6
Not enough data
Analysis
8.3
176
Feature Not Available
8.3
171
Not enough data
8.2
159
Not enough data
8.1
169
Feature Not Available
8.7
168
Not enough data
Reporting
8.9
182
Not enough data
9.3
187
Not enough data
8.6
178
Not enough data
8.3
170
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
8.8
80
Not enough data
8.6
74
Not enough data
8.2
73
Not enough data
8.0
73
Not enough data
8.7
78
Not enough data
Variation Testing
7.5
50
Not enough data
7.0
48
Not enough data
8.1
49
Not enough data
8.5
51
Not enough data
7.7
49
Not enough data
7.1
47
Not enough data
Reporting
9.3
54
Not enough data
9.0
54
Not enough data
Personalization
8.2
52
Not enough data
7.8
48
Not enough data
9.0
52
Not enough data
Administration
8.4
47
Not enough data
8.3
47
Not enough data
9.3
53
Not enough data
9.0
53
Not enough data
Categories
Categories
Shared Categories
Fullstory and LiveSession are categorized as Product Analytics, Session Replay, and Heatmap Tools
Unique Categories
Fullstory is categorized as SAP Store, E-Commerce Analytics, Customer Data Platform (CDP), Mobile App Analytics, Mobile App Optimization, Digital Analytics, and Generative AI Infrastructure
LiveSession has no unique categories
Reviews
Reviewers' Company Size
Fullstory
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LiveSession
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
22.5%
Information Technology and Services
10.1%
Financial Services
8.7%
Retail
5.4%
Marketing and Advertising
4.1%
Other
49.2%
Computer Software
20.8%
Marketing and Advertising
16.7%
Information Technology and Services
16.7%
Financial Services
12.5%
Sports
4.2%
Other
29.2%
Discussions
Is there anything FullStory doesn't support?
2 Comments
Official Response from Fullstory
Alas, there are still a few things we can't do. This isn't necessarily an exhaustive list, since new technology is constantly popping up, but these are the...Read more
What is Session Replay?
2 Comments
PW
Session Replay allows you to playback a customer interacting with your site. It's a fully-animated experience that includes every action that a customer...Read more
How does FullStory work?
1 Comment
Official Response from Fullstory
If you’ve ever built or modified a website, then you’ve seen HTML. The tags in HTML (e.g., <p>Here’s a paragraph.</p>) generate what are called Document...Read more
LiveSession has no discussions with answers
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