1. [Home](https://www.g2.com/) 2. ... 3. [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents) 4. [LimeChat Discussions](https://www.g2.com/products/limechat/discuss) [ ![LimeChat](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_54f84ec67946585b662e6e40b9ba5440/limechat.png "LimeChat") ](/products/limechat/reviews) # LimeChat Discussions LimeChat is an AI-powered Conversational Commerce suite that helps brands sell, support, and market on conversational medium. Trusted by over 200+ world's biggest brands like MamaEarth, Wow Skin Science, Planet54, BlueTokai, Sometime By Asian Designers, Juicy Chemistry, it helps brands automate and personalize conversations throughout the buying journey, across all channels. Whether you are looking to reduce customer acquisition costs, increase sales, boost retention, or automate customer support, LimeChat’s product suite helps you with all of these and much more. LimeChat’s marquee products include a Human-Level Chatbot, WhatsApp Conversational Marketing, Omnichannel Helpdesk, and Click-to-Messenger ads. How does it differentiate from the competition? — While all other bots are generalized automation solutions that dilute their efficacy, LimeChat is exclusively built for eCommerce brands, thus delivering stellar results. 10X faster in the implementation Delivers 70% Automation & 10% conversions on chat — 2-way WhatsApp marketing campaigns, powered by AI conversations — Brands can reply instantly to customers who respond to the campaigns and keep them engaged with human-level AI — One single platform to control everything — conversations from all channels (FB Messenger, Instagram DM and comments, WhatsApp, Live Chat, Email), bot, campaigns, agent performance, and analytics ![LimeChat](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_54f84ec67946585b662e6e40b9ba5440/limechat.png "LimeChat") LimeChat Discussions Most CommentedMost HelpfulCommon QuestionsNewest Showing **1** discussion ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 3 years ago More Options - Share [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=What+is+LimeChat+used+for%3F&title=What+is+LimeChat+used+for%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-limechat-used-for) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=What+is+LimeChat+used+for%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-limechat-used-for&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-limechat-used-for) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=What+is+LimeChat+used+for%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-limechat-used-for%0aWhat+is+LimeChat+used+for%3F) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=What+is+LimeChat+used+for%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-is-limechat-used-for%0aWhat+is+LimeChat+used+for%3F) - Copy link - [ ## What is LimeChat used for? ](/discussions/what-is-limechat-used-for) What is LimeChat used for? [ Customer Communications Management Software ](https://www.g2.com/tags/customer-communications-management-software)[ Conversational Marketing Software ](https://www.g2.com/tags/conversational-marketing-software)[ Chatbots Software ](https://www.g2.com/tags/chatbots-software)[ E-Commerce Tools ](https://www.g2.com/tags/e-commerce-tools)[ Live Chat Software ](https://www.g2.com/tags/live-chat-software)[ help desk software ](https://www.g2.com/tags/help-desk-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Proactive Notification Software ](https://www.g2.com/tags/proactive-notification-software)[ Intelligent Virtual Assistants Software ](https://www.g2.com/tags/intelligent-virtual-assistants-software)[ Conversational Support Software ](https://www.g2.com/tags/conversational-support-software) Show More (Upvote this discussion)\<0\>0\> (Downvote this discussion) 0 (0 Comments) Add a comment [ View discussion ](/discussions/what-is-limechat-used-for) ## Browse by popular topics [Live Chat Software](/products/limechat/discuss?filters%5Btags%5D%5B%5D=live-chat-software)[help desk software](/products/limechat/discuss?filters%5Btags%5D%5B%5D=help-desk-software)[Conversational Marketing Software](/products/limechat/discuss?filters%5Btags%5D%5B%5D=conversational-marketing-software)[E-Commerce Tools](/products/limechat/discuss?filters%5Btags%5D%5B%5D=e-commerce-tools)[Customer Self-Service Software](/products/limechat/discuss?filters%5Btags%5D%5B%5D=customer-self-service-software)[Customer Communications Management Software](/products/limechat/discuss?filters%5Btags%5D%5B%5D=customer-communications-management-software)[Proactive Notification Software](/products/limechat/discuss?filters%5Btags%5D%5B%5D=proactive-notification-software)[Chatbots Software](/products/limechat/discuss?filters%5Btags%5D%5B%5D=chatbots-software)