Lightspeed Golf Reviews & Product Details

Ignite your golf course with the one-stop management platform built to help you simplify, scale, and provide an exceptional customer experience. Improve your online and physical operations with innovative features built for the golf industry. Equip your business with all the tools needed to overcome any challenge. Embrace powerful cloud-based features that function as a single ecosystem, such as customizable electronic tee sheet, online booking, player management, dynamic pricing, point of sale system, tournament management, automated marketing, and more. Whether you manage simple public, semi-private, private golf clubs or a complex multi-course operation, hotel, resort using multiple PMS integrations—we've got you covered. The platform can support over 50 facilities with 9 to 54 holes simultaneously. Do you want more control over your plan? Every user gets flexible payment options, no long-term contracts, and a custom platform that meets their exact requirements and budget. You'll also have access to a devoted team of golf specialists during the onboarding process, making it easier than ever to implement powerful technology at your facility. Once your golf course has embraced the platform, you'll always be one click away from a team of customer success experts ready to help you with any questions or concerns you may have.

Seller

Lightspeed

Discussions

Lightspeed Golf Community

Languages Supported

English, French, Italian, Dutch, Spanish

Product Description

Lightspeed Golf is the one-stop management platform to simplify, scale, and provide exceptional customer experiences at your golf course. Transform and unify your digital and physical operation through innovative features such as an advanced tee sheet, point of sale system, online booking module, automated marketing, and much more. Build a thriving business for the future of the industry with the help of powerful technology.

Overview by

Fred Jacquet - CPGA (Strategic Solution Manager at Golf at Lightspeed)

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

10 months

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Lightspeed Golf Media

Make life easy and operate your course with the most powerful POS system on the market.

Set your pricing rules with dynamic pricing and let the automation do the work for you. Ensure your golfers are charged the right amount, every time.

Enter into the modern era and give your golfers the opportunity to find information about your course online.

Lightspeed Golf Demo - Golf Course Analytics and Business Intelligence Tools

Gain a competitive edge by leveraging your data to make better decisions, improve processes, and measure performance.

Lightspeed Golf Demo - Golf & Restaurant Point of Sale

Lightspeed is the industry’s leading point of sale software provider for both retail and restaurant

Lightspeed Golf Demo - The most powerful tee sheet in the golf industry

We've created the most flexible, user-friendly, and efficient tee sheet management suite in the golf industry.

G2 reviews are authentic and verified.

Here's how.

Brandon J.

General Manager

Small-Business (50 or fewer emp.)

10/19/2021

"Opportunity for the One Man Show to operate like a Corporation"

5/5

What do you like best about Lightspeed Golf?

The best part of lightspeed is you can customize it in very different ways. It is a one-stop-shop for all your needs to take your operation to the next level, which you can't do with many other POS systems. Email marketing is my best source of reaching my customers. I can easily set up campaigns to keep the customers coming back. The customer service is second to none. I LOVE THE FEATURE where I can click a button and start chatting with tech support about various issues, mostly of my own doing haha. Review collected by and hosted on G2.com.

What do you dislike about Lightspeed Golf?

I would like a few more features in adjusting my tee sheet, most notably distinguishing WHEN singles can book tee times. Review collected by and hosted on G2.com.

Recommendations to others considering Lightspeed Golf:

If you are looking to streamline your operation and make it do the jobs of multiple people, this is the software for you. Review collected by and hosted on G2.com.

What problems is Lightspeed Golf solving and how is that benefiting you?

It covers everything that any size operation would need. I came from a very large golf corporation to now being a one-man show and I still have the capabilities that I once had, if not more. Review collected by and hosted on G2.com.

Dan R.

General Manager / Head Golf Professional

Small-Business (50 or fewer emp.)

10/19/2021

"My experience with Lightspeed"

4/5

What do you like best about Lightspeed Golf?

Intuitive tee sheet and easy to use platform. Ability to multi task is excellent. Review collected by and hosted on G2.com.

What do you dislike about Lightspeed Golf?

House accounts are done separately (retail software and restaurant software), so billing can at times be problematic and tough to explain to members. Occasionally you have to resync data and house accounts are unavailable until this is pushed through but overall the software works for us. Review collected by and hosted on G2.com.

Recommendations to others considering Lightspeed Golf:

The accounting integration into quickbooks is my only real concern on the administration side. A better system for restaurant minimus would be ideal for us but I can overlook that for the overall benefits of the system. Review collected by and hosted on G2.com.

What problems is Lightspeed Golf solving and how is that benefiting you?

The ability for members to seamlessly make tee times through the app or the one web page has helped to limit calls and allow us to provide better service in our face to face dealings Review collected by and hosted on G2.com.

Stacie A.

Director Of Administration

Small-Business (50 or fewer emp.)

1/9/2022

"Reliable system with great customer service!"

5/5

What do you like best about Lightspeed Golf?

The people at Lightspeed are responsive, creative, and helpful. They are constantly evolving to meet our business needs. Review collected by and hosted on G2.com.

What do you dislike about Lightspeed Golf?

There is nothing I dislike about Lightspeed. Review collected by and hosted on G2.com.

Recommendations to others considering Lightspeed Golf:

Lightspeed meets all of our requirements from a day-to-day perspective and a reporting perspective. They even problem-solve with us when we need a bit extra support. Review collected by and hosted on G2.com.

What problems is Lightspeed Golf solving and how is that benefiting you?

The only item I want to improve is on our end, not Lightspeed's end. We need to move to a payment system that is fully integrated with Lightspeed. Review collected by and hosted on G2.com.

Verified User in Recreational Facilities and Services

Small-Business (50 or fewer emp.)

10/21/2021

"Lightspeed Golf - User Friendly with Modern Technology"

3.5/5

What do you like best about Lightspeed Golf?

I really enjoy the cloud-based features of Lightspeed golf. I constantly monitor and track sales and tee times through the tee sheet and POS system with my laptop, cell phone and desktop. Having access wherever I am to put out promotions, track sales and assist staff is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Lightspeed Golf?

As a 27-hole facility, I find that some features of the tee sheet, and booking widget for golfers lack ease of use. These concerns have been passed along to our account representatives with Lightspeed Golf. We look forward to future improvements to the booking widget so that we can make the booking process simple for golfers, and the interface more user-friendly for our staff. Review collected by and hosted on G2.com.

What problems is Lightspeed Golf solving and how is that benefiting you?

Cloud-based access has allowed managers to handle any issues remotely, as well as troubleshoot discrepancies with our front-line staff. The benefits realized with this are improved accuracy with bookings and sales. Using the system within an ownership group that has multiple courses has allowed us to offer flexible and accessible packages across all golf courses owned within the group. Review collected by and hosted on G2.com.

Barrie M.

Small-Business (50 or fewer emp.)

10/19/2021

"Lightspeed is simple to use, broad in scope for the golf industry, and provides excellent support"

4/5

What do you like best about Lightspeed Golf?

Golf and Retail and Food and Beverage modules are all integrated to QuickBooks so it fits our scope of business and talent pool Review collected by and hosted on G2.com.

What do you dislike about Lightspeed Golf?

My only complaint has ever been the limited ability to be able to talk to a person by phone as opposed to Chats and Emails Review collected by and hosted on G2.com.

What problems is Lightspeed Golf solving and how is that benefiting you?

Our front-line team members use it to book tee times, to check golfers in, to make sales, and to manage inventory and produce reports. In the restaurant and concessions, Lightspeed resto gives us a user-friendly functional system for the front of the house, back of the house, and administration. Review collected by and hosted on G2.com.

Ben C.

Assistant Golf Operations Director

Small-Business (50 or fewer emp.)

10/19/2021

"Simple yet innovative"

5/5

What do you like best about Lightspeed Golf?

What we enjoy the best is the easy-to-use interface between our third-party websites, such as Golfnow, our home website, and the member portal that allows members to book online instead of calling over the phone. Review collected by and hosted on G2.com.

What do you dislike about Lightspeed Golf?

The inability to easily copy and paste tee times onto other days. That would be the quickest and biggest improvement they could make. Review collected by and hosted on G2.com.

Cameron D.

First Assistant Golf Professional

Small-Business (50 or fewer emp.)

10/19/2021

"User friendly for both business and consumer!"

4/5

What do you like best about Lightspeed Golf?

Lightspeed customer service is always speedy to help if you have an issue or need help figuring out how something works. Review collected by and hosted on G2.com.

What do you dislike about Lightspeed Golf?

The odd time there were server outages which can be frustrating during busy times. Review collected by and hosted on G2.com.

Recommendations to others considering Lightspeed Golf:

Go for it! Make sure you have a strong internet connection and don't be afraid to ask for help if you need it! Review collected by and hosted on G2.com.

What problems is Lightspeed Golf solving and how is that benefiting you?

Communication with the customer is accessible. Selling tee times with "hot deals" is fantastic. Inventory management with retail is friendly. Review collected by and hosted on G2.com.

Verified User in Recreational Facilities and Services

Mid-Market (51-1000 emp.)

10/20/2021

"Great services, some kinks to be worked out with execution"

1.5/5

What do you like best about Lightspeed Golf?

The most helpful thing with Lightspeed Golf is the usability/functionality. The interface is easy to navigate through and find what you are looking for. Review collected by and hosted on G2.com.

What do you dislike about Lightspeed Golf?

The most significant issue right now is that Lightspeed retail and restaurant do not 'speak' to each other, so purchases in restaurant must be manually cleared out to reflect the correct balance in the customer portal (in lightspeed golf). Customers are frequently confused regarding their balances because of this issue, in addition, the way the statements are presented to the customers is confusing, where we typically have to explain the charges and layout to them. Review collected by and hosted on G2.com.

Brent L.

Manager

Small-Business (50 or fewer emp.)

10/20/2021

"Great Product"

5/5

What do you like best about Lightspeed Golf?

Ease of product. great customer service Review collected by and hosted on G2.com.

What do you dislike about Lightspeed Golf?

only managers can change pricing which makes all employees managers and too much access to other features. Review collected by and hosted on G2.com.

Recommendations to others considering Lightspeed Golf:

Great product and partners. Easy, simple to use tee sheet. Memberships can be auto-renewed and members can pay monthly—lots of reports. Good customer support. Very happy and satisfied. Review collected by and hosted on G2.com.

What problems is Lightspeed Golf solving and how is that benefiting you?

Love the auto-renewal feature and monthly payment options for members. Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

10/21/2021

"Lightspeed Review"

3.5/5

What do you like best about Lightspeed Golf?

On the spot online help. We have several issues that need to be solved quickly. Also the event option is the best option with this software. We can now do all golf events and leagues online and collect the entry money online. This saves us a huge amount of time. Review collected by and hosted on G2.com.

What do you dislike about Lightspeed Golf?

This software is better suited for a private club than a public club. Too many issues and not very user friendly. Review collected by and hosted on G2.com.