LeadSquared Sales CRM Reviews & Product Details

Leadsquare has been instrumental in effectively managing lead profiles. Without it, I would not have been able to nurture leads as successfully, from creating prospects and maintaining follow-ups to closing deals. Review collected by and hosted on G2.com.

While I do not personally dislike the system, there are certain aspects where only the manager has access, limiting our ability to make changes to leads. Although this can be challenging, it is not disappointing. Review collected by and hosted on G2.com.

This tool is very easy to use and carry all aspects that I required. I use on daily basis, tracking and capturing of leads is very easy and helpful. Review collected by and hosted on G2.com.

Nothing major but speed of the application sometimes is slow and application crashes sometimes. Review collected by and hosted on G2.com.

Comprehensive Feature Set: It offers a wide range of features, from lead management to sales automation, making it suitable for various sales teams. Mobile-First Approach, Automated tasks and workflows save time and reduce manual effort, Robust Analytics and Reporting Review collected by and hosted on G2.com.

Steep Learning Curve, Customization Complexity, Pricing, Mobile App Stability Review collected by and hosted on G2.com.

Used in while working in Unacademy (Indian Ed-tech company) Profile- Sales usage- used leadsquare for 7-8 hours a day The interface in simple & easy to navigate. Quick Filter Section- Creating custom filter makes it very easy to navigate relevant leads, facilitates quick response on real time basis. Real time update on leads- any activity on a lead/prosppective customer was updated on real time basis which helps in quick reponse Email communication- email sending email via lead square helped while some leads were unreponsive or unreachabble. additionally we could also see see if email was opened/ was any activity done on email. Acitivity log- helps to undertand the efforts dedicated to a lead via calling / emailing, ensuring a lead is tracked till fully exshauted & also ensuring relevant communication gap is maintained between communications so we do not over/under touchbase a lead example- my role involved calling students preparing for competitive exams & pitching over courses. With logs I was able to undertand my last touch point with the lead. If a lead is calling twice in a day and went unresponsive then calling then on same day would not be a great idea since we called over 100-200 leads in a day we could not keep a manual track of how many time the leads was touch based. So logs were exteremly helpful. Lead quality score & enagagement level - helpful for qualifying the leads & predicting conversion rate Task- adding follow up task was helpful for lead conversion. Notes- Adding notes post each activity helps to track previous concversion & pick up next conversion from the same place also adds great source for recordinga feedback Hot/warm/cold/DND- qualifying leads under these section helps to segregate leads for action based on urgency Dashboard- great for lead overview & tracking new incoming leads Review collected by and hosted on G2.com.

1. For calling every lead a separate tab needs to open resulting in opening way to many tabs on the browser. It becomes a quite difficult to nagivate between leads simultaneously and work on multiple leads at same time have a option to call/email without opeing a new tab would definately save some time time & efforts 2. Faced issues were leadsquare would not work apporpriately & hang due to multiple tabs 3. Limition on number of quick filters Review collected by and hosted on G2.com.

Its ease of use, easy to implement, get all the data on a single dashboard, instant customer support Review collected by and hosted on G2.com.

A bit of difficulty in integration with other software Review collected by and hosted on G2.com.

Leadsquared is comparatively easier to use and provides great customer support. The implementation time is about 1 month, which is fair, and it has enough features to fulfill the requirements. The integration is quite seamless. Review collected by and hosted on G2.com.

Pricing is the major factor that needs to be improved as there are many players in the market providing similar features for a lesser cost. Review collected by and hosted on G2.com.

I've been using Leadsquare for almost 2 years now, and I truly like the features. We can make changes to our chat, phoning, and note-taking activities. We may also make a task and follow up if we wish to follow our lead. Through Leadsquare, we are able to track and send letters. You can send the email once we save the material you wish to send in the email library. There are stages in the life cycle. Lead status and other relevant lead information will be accessible. You can examine the information of your leads in smart views, and you can quickly filter the lead status and life cycle stage. The ease of Integration is very good but the ease of implementation is very well. We use ameyo to integrate it with it Review collected by and hosted on G2.com.

There is nothing to dislike about this tool because it's that good, but if we could call Leadsquare directly, that would be helpful because then we could record the call. Since we deal with a lot of customers every day, it would be beneficial to have dialing options that allow us to call Leadsquare directly. Sometimes the customer support is bad Review collected by and hosted on G2.com.

It's a very good software. It's easy to manage the workload through this app. This app gives reminders for your tasks, very useful for office work. Feel free to work via this app. Review collected by and hosted on G2.com.

Nothing to dislike about this software. The customer support is also very good. Review collected by and hosted on G2.com.

It is a very efficient product for sales purposes as well as easy to implement to handle customer queries. Review collected by and hosted on G2.com.

No major thing just sometimes reports come a little late. Review collected by and hosted on G2.com.

Very clean and easy find leads with good filter, also features are awesome Review collected by and hosted on G2.com.

It does require multiple login attempts sometime Review collected by and hosted on G2.com.