--- title: LeadSquared Sales CRM Reviews meta_title: 'LeadSquared Sales CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 303 reviews by the users' company size, role or industry to find out how LeadSquared Sales CRM works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 303 scale: '5' date_modified: '2026-08-09' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # LeadSquared Sales CRM Reviews **Vendor:** LeadSquared **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.5/5.0 **Total Reviews:** 303 ## About LeadSquared Sales CRM LeadSquared Sales CRM is our core sales execution product, built to support inside sales, call center, and field sales teams in managing leads, tracking pipeline activity, and closing deals from a single platform. It functions as the central hub that our other modules — marketing, mobile, service — connect into. We cover several areas of the sales process. Our lead management handles capturing leads from various sources, qualifying and scoring them automatically, and routing them to the appropriate rep or team based on configurable rules. We give sales reps a "Smart Views" interface intended to show them a prioritized list of just their own tasks and leads, rather than a cluttered general view. Our opportunity management lets teams track deals with higher revenue potential separately from standard leads, including mapping multiple opportunities tied to the same account. We've built in communication tools including click-to-call dialing with call logging, and messaging via email, WhatsApp, and SMS, with the ability to send bulk campaigns or automated replies and track engagement on individual messages. Our no-code workflow builder lets admins configure sales processes — approvals, follow-up sequences, notifications — without needing developer involvement, and we support multiple concurrent sales processes for organizations running several product lines or teams. For field-based reps, our CRM includes the mobile app functionality we described above (territory management, GPS tracking, beat planning). Our reporting and dashboards cover call volume and connect rates, conversation tracking (opens/clicks on emails and messages), revenue by rep or region, and sales closure against targets, with role-based access so different teams see relevant views. We integrate with third-party tools spanning WhatsApp Business API, analytics platforms, telephony providers, payment gateways, and meeting schedulers. We typically price this product on a per-user, per-month basis, and we publish a separate pricing page for specific tiers. We market this product broadly across industries including education, financial services, healthcare, real estate, and automotive, and cite customers from various NBFCs and educational institutions in our case studies. ## LeadSquared Sales CRM Pros & Cons **What users like:** - Users value the **efficient lead management** of LeadSquared, enhancing organization and reducing manual tasks in their sales process. (34 reviews) - Users find LeadSquared Sales CRM to be highly **user-friendly** , simplifying workflows and enhancing productivity in sales management. (27 reviews) - Users value the **efficient lead generation** capabilities of LeadSquared, enhancing tracking and nurturing throughout the sales process. (22 reviews) - Users commend the **efficiency** of LeadSquared Sales CRM, which streamlines tasks and automates reminders for better productivity. (17 reviews) - Users find the **intuitive interface** of LeadSquared makes managing leads and workflows effortless and efficient. (16 reviews) - Time-saving (15 reviews) - Easy Tracking (14 reviews) - Users value the **automation and tracking features** of LeadSquared Sales CRM, enhancing lead management and sales productivity. (14 reviews) - Automation (13 reviews) - Simple (13 reviews) **What users dislike:** - Users experience **slow loading** issues and delays in customer support responses, impacting efficiency and frustration during usage. (12 reviews) - Users experience a **steep learning curve** with LeadSquared due to its initial lack of intuitiveness and slow performance. (10 reviews) - Users often experience **slow performance** with LeadSquared, particularly when handling large datasets or facing server issues. (10 reviews) - Users point out the **missing AI integration** in LeadSquared Sales CRM, alongside performance and reporting limitations affecting usability. (9 reviews) - Users find the **slow speed** of LeadSquared Sales CRM frustrating, especially when managing complex automations and large data. (9 reviews) - Users often face **technical issues** with slow performance and glitches, relying heavily on support for resolutions. (9 reviews) - Users find LeadSquared Sales CRM's interface overly **complex** , leading to confusion and a frustrating experience when using the mobile app. (8 reviews) - Users experience numerous **bugs** in LeadSquared’s mobile app, leading to frustrating functionality and sync issues. (7 reviews) - Users experience **lead management issues** with the mobile app, finding it difficult to navigate and book demos effectively. (7 reviews) - Limited Customization (7 reviews) ## LeadSquared Sales CRM Reviews ### 1. Leadsquared makes job easier **Rating:** 4.5/5.0 stars **Reviewed by:** Anand J. | academic consultant, Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2021 **What do you like best about LeadSquared Sales CRM?** user friendly smart view option task option easy to use proper updates in application **What do you dislike about LeadSquared Sales CRM?** task cannot be auto completed once a demo or call . **Recommendations to others considering LeadSquared Sales CRM:** Is very useful application which makes your job easy and lovable **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** smart view provides an look and approach to leads ### 2. Proper track of Leads and Lead details can be managed using Leadsqaured. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2020 **What do you like best about LeadSquared Sales CRM?** Leadsquared has come up with this new featured of Scheduling Zooms sessions and Calling from Knowlarity for each lead. Lead hygiene can be maintained and Details acquired from each lead can maintained under the same profile which makes it more comfortable. Call time details, connected calls, unanswered call, keeping track of all these makes great help to ensure we have ensured our parameters provided by the company **What do you dislike about LeadSquared Sales CRM?** Most of the features have not granted access to edit and creating Email Campaigns. **Recommendations to others considering LeadSquared Sales CRM:** Learn to use the application completely, There are lot many features that can help you create tasks and manage them specifically. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Handling multiple customers with multiple decisions and activities are great in terms of sales. Keeping in mind what to say to a customer on a follow up call is quite a task. here Leadsquared makes it simple by feeding each activity under each lead so that we know what to pitch to customer on next call or follow up call ### 3. lead perfect usage **Rating:** 4.0/5.0 stars **Reviewed by:** balagopal p. | Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2020 **What do you like best about LeadSquared Sales CRM?** the perfect tool to maximum usage of leads realtime client usage update advanced search options help to identify leads even rejected scenario **What do you dislike about LeadSquared Sales CRM?** sometimes shows server error and also the site will not get loaded realtime updation like call time recording takes some time to get reflected also need proper training to get all the details of advanced search options then only able to utilize it properly **Recommendations to others considering LeadSquared Sales CRM:** perfect solution for sales calling realtime client analysis **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** proper lead utilization talktime management advance search real-time user usage details user device details help to determine user potential ### 4. Sales crm as leadsquared **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas V. | Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2020 **What do you like best about LeadSquared Sales CRM?** Now at workfrom home I will be having more than 1000 customer account to handle so to pick the best option from that the advanced filters help me a lot **What do you dislike about LeadSquared Sales CRM?** Sometimes very slow to load and also mobile view is not that upto mark **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** All cx recent updates have been updated very fastly in leadsquared. If a cx rejected the proposal 3 months before but he changed the mind and now using the product again we can find it very easily and fastly and can convert that sale ### 5. Very good tech and functionalities set up, slightly complicated for new users **Rating:** 4.5/5.0 stars **Reviewed by:** Ikramjit N. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2020 **What do you like best about LeadSquared Sales CRM?** The system is extremely in depth, has all the functionalities that could be required for a new sales org. Support team and account managers are quite responsive and ready to help. **What do you dislike about LeadSquared Sales CRM?** Understanding the various functionalities is difficult for a new user. There have been times where new functionalities have had additional commercial implications, making it difficult to experiment or have a trial and error approach. Challenging to integrate with multiple external systems, works best with 1-2. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Lead management; lead prioritisation, lead allocation. Simplified approach to managing high volumes of leads. Prioritisation has helped target team energy better and improve conversions. ### 6. Too Complex CRM but a lot of Interesting options **Rating:** 4.0/5.0 stars **Reviewed by:** Raviram P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2020 **What do you like best about LeadSquared Sales CRM?** Too many options and customized reports and solutions **What do you dislike about LeadSquared Sales CRM?** Too complex CRM specially for non tech friendly sales users **Recommendations to others considering LeadSquared Sales CRM:** If you are looking for detailed and custom filtered leads and reports, best crm **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Easy reporting tools and custom filtered leads. ### 7. Great platform for CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Pranjal M. | Business Development Associate, Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2021 **What do you like best about LeadSquared Sales CRM?** The utilities that this software provide in order to increase the effectiveness and efficiency of the business process. **What do you dislike about LeadSquared Sales CRM?** The direct contact to customer with LS is a bit old age. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** In churning the leads to the fullest and helps in business development. ### 8. It’s good to track all the follow ups **Rating:** 3.5/5.0 stars **Reviewed by:** Andal J. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2020 **What do you like best about LeadSquared Sales CRM?** Classification of leads to a great extent **What do you dislike about LeadSquared Sales CRM?** Server issues especially 504 most likely happening **Recommendations to others considering LeadSquared Sales CRM:** Reduce server down **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** We make sales by updating and following up each leads to sale ### 9. Overall Nice Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Sahaj C. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2020 **What do you like best about LeadSquared Sales CRM?** The product is easy to use and the support team is very helpful. **What do you dislike about LeadSquared Sales CRM?** Some of the logs are not stored which should be stored for the better functioning of the product. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** As of now, we are not facing any problem with LS ### 10. Lead square review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2020 **What do you like best about LeadSquared Sales CRM?** Easy to handile leads , and follow ups are easy **What do you dislike about LeadSquared Sales CRM?** More times when using heavy usage some technical issues and server slow **Recommendations to others considering LeadSquared Sales CRM:** User friendly and close deals easily **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** The problem solved is closing deals,lot of benifits are there easy following ups and reminders ### 11. User friendly..very good one...easy to work with lead squared...makes all my works very easy **Rating:** 5.0/5.0 stars **Reviewed by:** Anand J. | Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2020 **What do you like best about LeadSquared Sales CRM?** Very useful to manage in a simple click. **What do you dislike about LeadSquared Sales CRM?** I had not found anything which was not helpful in it **Recommendations to others considering LeadSquared Sales CRM:** Just experience it to make your job secure and easy **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Easy to manage everything in lead squared..very fast in all means ### 12. revolution tool for sales portal **Rating:** 5.0/5.0 stars **Reviewed by:** Chandan R. | Chandan reddy, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2019 **What do you like best about LeadSquared Sales CRM?** it organises data in a very good manner. it has lot of options to store data and can be filtered data according to our requirement. leads can be stored in different stages for our convience in future. lots of data in any industry can be handled very easily and can be in the form of organized. we have many options to create tabs, lists and many features to personalise our data. advanced search option in lead squared is the best way to pull out data from others by using filters in the same company. **What do you dislike about LeadSquared Sales CRM?** there is not much to dislike about the tool. The tabs must be organised as per user requirements. there is no such option as i find. also user should have option to create a stage of his own choice. the price is the only factor which I dislike in the lead squared. it costs around 2,500 INR per user to acquire a basic CRM version. sales CRM is double the price. if you want top-end version then you have to triple the money what you are spending. please get this software only if your company is huge in profits **Recommendations to others considering LeadSquared Sales CRM:** yes, I would recommend to use CRM for your sales and data. but use it only if you have very big data to handle, else I wouldn't suggest for handling small data. because lead squared is too expensive for small scale industries to spend. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** i solve a lot of problems using leadsquared. i build a funnel to my sales, create tasks and contact leads accordingly. it also sends us reminders for the tasks we have created and that makes us easy. I also can filter the leads according to my requirement very easily. advanced search is one of the best option in lead squared. tabs and lists can be accessed very easily. quick filters solves many issues by filters ### 13. One of the Great Marketing Automation Software program **Rating:** 4.5/5.0 stars **Reviewed by:** MOHIT G. | Social Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2019 **What do you like best about LeadSquared Sales CRM?** I enjoy the Automation part of this application, in which we could send emails and SMS based on the leads generated. We are making use of the automation feature of the Leadsquared to send out emails. Prior to this application we usually send the emails manually. Sending individual emails manually usually takes a lot of time and effort on each lead. Now, this software program automatically sends out the emails for the generated leads. **What do you dislike about LeadSquared Sales CRM?** Occasionally voice calls will not record in this application. But this situation arises only sometimes, and the same issue normally resolved by the support team. **Recommendations to others considering LeadSquared Sales CRM:** I must recommend this application as it the best CRM and Marketing Automation Software available in the market, which actually fulfill you all need s related to leads management. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Earlier, we had been using Excel and normal Gmail id to send the email on the leads. And we don't know when the lead arrived at our data bank, therefore we have no idea exactly what the lead has been doing on the web. We began making use of Leadsquared for Lead Managing. Only then do we reviewed other integrations to improve our course of action. ### 14. Increase Productivity **Rating:** 4.5/5.0 stars **Reviewed by:** Varun K. | Senior Business Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2019 **What do you like best about LeadSquared Sales CRM?** I really liked the Smart Views Feature that lets me customise CRM based on my process. It has a very simple and easy to use interface. I also like the fact that I can use the CRM on my phone as well.The LeadSquared support team has been very prompt in their responses. **What do you dislike about LeadSquared Sales CRM?** The Dashboard/Reports section lacks customisation and would like to utilise that to its fullest potential. Also I would like to see improvements in the Deign of the CRM in future updates. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** We are trying to increase productivity and also creating a smooth process of how a lead is entered and how we cater to each one of them. As per benefits, I realised that because of LeadSquared there has been an increase in productivity in terms of use of data and processes. Also they have helped me monitor performance of all the users effectively. ### 15. Excellent Marketing Automation Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2019 **What do you like best about LeadSquared Sales CRM?** I like the Automation part of the LeadSquared, where we can send emails and SMS based on the lead activity. We use automation feature of the Leadsquared to send emails and SMS based on the lead activity, lead created. Earlier we used to send it manually. It used to take more time to send each mail for each lead separately. Now LeadSquared automation automatically sends the emails and SMS notification for our leads. **What do you dislike about LeadSquared Sales CRM?** Sometimes voice calls won't record in LeadSquared mobile app. It happens once in a while. But support team is available to fix it. **Recommendations to others considering LeadSquared Sales CRM:** This is the best CRM and Marketing Automation Software. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Earlier, we were using Microsoft Excel and Gmail. We don't know when the lead came to our database, we don't know what the lead is doing online. We started using Leadsquared for Lead Management.Then we explored other integrations to streamline our process. ### 16. User friendly marketing automation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2019 **What do you like best about LeadSquared Sales CRM?** The operability with existing channels for marketing automation. Leadquared seamlessly integrated with the existing channels used by us for providing us with the complete marketing automation via emails and SMS. The marketing automation through Leadsquared has enabled us to connect actively with the prospect along with the existing system. **What do you dislike about LeadSquared Sales CRM?** So far there is not much to dislike. The after sales service is good and are available on call for queries related to the product and the specific issues faced by the company. The issues and the tickets raised are addressed on time. **Recommendations to others considering LeadSquared Sales CRM:** Worth trying **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** The increase in bandwidth after incorporating Leadsquared is remarkable. Now we engage a higher number of leads at any given time then we were able to earlier. Also, the personalized fields and automation equipped us with the ability to increase client engagement and sales closure ### 17. Good Crm software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2019 **What do you like best about LeadSquared Sales CRM?** Has many filters, it also has an appealing appearance. Can get many lead details. Server doesnt get stuck. **What do you dislike about LeadSquared Sales CRM?** Lead triggering process is lenghty and confusing. Mobile app is somewhat buggy. **Recommendations to others considering LeadSquared Sales CRM:** Its very good crm software having many festures, but tskes time to get used to. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Leads are very easily organised and we csn track them easily. ### 18. The perfect toolkit for lead management & marketing automation **Rating:** 4.5/5.0 stars **Reviewed by:** Shobhit K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2019 **What do you like best about LeadSquared Sales CRM?** Landing pages, multi-source lead capturing, lead management, marketing campaigns, and reporting all come together in one well-designed package. **What do you dislike about LeadSquared Sales CRM?** Reports need improvement. Allowing for customisation of reports based on self-selected fields and criterias would be good. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Capturing all our leads in one single platform, assigning to Sales team for follow-up, and nurturing leads through marketing campaigns and automation. ### 19. Leadsquared - Effective and Efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Rob A. | Managing Member, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2018 **What do you like best about LeadSquared Sales CRM?** Leadsquared comes with marketing automation and lead flow options that are built in, very dynamic and allow you to customize a great deal of a sales process or lead flow without needing to invest in a 3rd party developer. Everything from set up, the cost of each user, the launch, data migration and everything to get going was so much better than other CRM/Software solutions. **What do you dislike about LeadSquared Sales CRM?** There isn't much that I don't like, maybe incorporating heavier graphics in pipeline management. However really view that as some high-end customization and not a necessity... **Recommendations to others considering LeadSquared Sales CRM:** Having experience with SalesForce and ACT I would view LeadSquared as a much greater alternative from a value standpoint, marketing automation, customization and daily activity. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Email tracking is awesome, that fact that it comes with the most basic model is huge. ### 20. CRM to the mark **Rating:** 5.0/5.0 stars **Reviewed by:** Eric S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2018 **What do you like best about LeadSquared Sales CRM?** Whatever I expected from CRM, I found all possible solution from Leadsquared CRM that too value for money. implementation side 100% satisfied... immediate action to any queries from the support team. Felt like dealing with any international company. truly professional. **What do you dislike about LeadSquared Sales CRM?** So far no any dislikes, but It is only 60 days I have started using fulfledged, Will be very early to comment on it. **Recommendations to others considering LeadSquared Sales CRM:** Go for it **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Beaing realestate company we got leads from many sources online and offline. I have been able to create all my leads at 1 place with proffessional welcome sms & Email. also do auto distribuion of leads as per per reset criteria's. I can analise which of my campaigns are giving best results. ### 21. Leads Management Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2018 **What do you like best about LeadSquared Sales CRM?** I like the user friendly interface where any beginner level of computer user can do easily manage their calls and data. **What do you dislike about LeadSquared Sales CRM?** Reports Tab, there should be bit of clarity in caption of reporting tab so user can easily identify the report you need. **Recommendations to others considering LeadSquared Sales CRM:** I firmly recommend business/enterprises to include this CRM in their business family to get better insight of progress in their business and can analyst on daily basis. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Data management of leads, we have realized that we can easily sum up the raw color (our data) in a messy form and put it on Leadsqured CRM and within a minutes we have found a perfect portrait (Distinguished leads management). we can easily sort the performance of our sales person to get his/her credibility. ### 22. The best so far **Rating:** 5.0/5.0 stars **Reviewed by:** Kavil K. | Manager Admission/MIS, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2018 **What do you like best about LeadSquared Sales CRM?** It is simple, cater all your requirement of handling the leads from different sources and their activities. The best part is the pricing. i have been using this CRM from last three years in NIIT University and it has evolved drastically based on the user feedback and requirements. they have this customer success team lead by Ashish who has given the additional support when you really needed. **What do you dislike about LeadSquared Sales CRM?** Not much, but the CRM is still in a improvement mode specifically at client's customise requirements. **Recommendations to others considering LeadSquared Sales CRM:** Simple Reasonable Full fill all requirements **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** We are into education, and it is helping us to get engage with the leads and stay focused. ### 23. A highly effective CRM and automation solution with an efficient team to support **Rating:** 4.0/5.0 stars **Reviewed by:** Sanju Mathew G. | Senior Manager - Digital Sales, Insurance, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2018 **What do you like best about LeadSquared Sales CRM?** Economical but effective solution for Small and Medium enterprises and customized, personal support provided by their Customer Success team who make sure they go the extra mile to provide the service which the client needs. The solution is not too hard to be trained on which makes adoption at call centres easier. **What do you dislike about LeadSquared Sales CRM?** Some financial services basic requirements had to be developed later which resulted in us working with some stop-gap solutions. **Recommendations to others considering LeadSquared Sales CRM:** Extremely good solution for small and medium sized companies and teams. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Proper Lead and Sales Attribution, Business Reporting, Sales force automation and Drip campaigns. ### 24. Complete CRM and Marketing Automation solution **Rating:** 4.0/5.0 stars **Reviewed by:** Gaurav W. | Manager - Digital, Education Management, Enterprise (> 1000 emp.) **Reviewed Date:** March 16, 2018 **What do you like best about LeadSquared Sales CRM?** They have almost all features covered. There are a very few companies which will provide with all the features in a single product. Best part is the ease of use. **What do you dislike about LeadSquared Sales CRM?** I feel there is scope to improve the reports section. It not very customized according to requirements. There should also be a publisher dashboard which will help him see how his leads are performing. Also, the UI can be improved. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Integration of leads from various sources like call center, landing pages, walk ins etc. on a single platform. Lead nurturing through marketing automation. ### 25. Excellent tool simple interface **Rating:** 4.5/5.0 stars **Reviewed by:** Vivek J. | Sr. Marketing Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2018 **What do you like best about LeadSquared Sales CRM?** ISPG technologies was using Leadsquared from a long time but never really utilized it. But things changed due to dedicated support by the customer success team there, they showed us how the tool can be best utilized it both in terms of marketing automation, and sales process and now it has been proving very beneficial for us. **What do you dislike about LeadSquared Sales CRM?** 1. Custom process cannot be created 2. Linking of multiple website leads under one account is not possible **Recommendations to others considering LeadSquared Sales CRM:** Go for it! **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** 1. Aligning sales and marketing processes 2. Lead qualification/interest metric based on activity ### 26. Leadsqaured is super easy to use and has excellent features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2018 **What do you like best about LeadSquared Sales CRM?** I like the entire user-friendly look and feel of the CRM. Most of the things are easy to use and understand. Also, there are so many plug-in options that help track the different marketing and email campaings. Lead leakage is less as there is an opportunity to integrate even your telephonic leads to the CRM **What do you dislike about LeadSquared Sales CRM?** I feel there are fewer design options for the landing pages. The UX needs to get a little better here to stay on par and facilitate quick lead conversions. **Recommendations to others considering LeadSquared Sales CRM:** A suitable CRM for the Indian market. Good plug-ins and integrations. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Leadsqaured has helped to structure and set the exact funnels for the sales and marketing functions at my organization. Lead tracking and follow-ups are easy now with Leadsqaured. ### 27. Fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Jasmine N. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2018 **What do you like best about LeadSquared Sales CRM?** Lead Squared has helped us organize our sales leads very well. We are able to monitor our team very effectively. Their support is excellent. **What do you dislike about LeadSquared Sales CRM?** I am not allowed single Lead sharing across groups. I am not alllowed simple alerts (without paying additional ;)) **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** The follow up task reminders, activity history and lot of other features have helped us in keeping up to date with our customers. Our sales team works in an organized manner. The reports helps us to monitor them properly. ### 28. Feature Rich Product with Outstanding Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2018 **What do you like best about LeadSquared Sales CRM?** This is a very quickly evolving platform with a wide range of CRM and digital marketing functionality. We have been using it for 2 years and frankly it is hard to keep up with the pace of new feature introductions. Across it all has been a foundation of outstanding customer service and a desire to make it work for the customer. **What do you dislike about LeadSquared Sales CRM?** The fact that the unique record indicator is a email address, limits many of our use cases. For example, we sell education products. If a parent with two children wishes to subscribe for each child we cannot create two different records. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** CRM, digital marketing, lead capture and lead analysis ### 29. Best Customer Success team Specially a guy called Sujatali **Rating:** 5.0/5.0 stars **Reviewed by:** Virendra T. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2018 **What do you like best about LeadSquared Sales CRM?** appreciate the efforts that you have put in to streamline the lead distribution and improving the engagement system has been marvelous. You've been right there, helping out wherever and whenever needed for these past few months since you joined. Everything has finally come together, and things have been better but they are few things which we need to work on **What do you dislike about LeadSquared Sales CRM?** Nothing as of now, May be later Sometime, **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Lead Management Events Marketing ### 30. Best customer success! **Rating:** 5.0/5.0 stars **Reviewed by:** Harshita K. | Member, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2018 **What do you like best about LeadSquared Sales CRM?** The detailed information and journey one can gather about a lead. **What do you dislike about LeadSquared Sales CRM?** Nothing. Too smooth to complain. Few bugs here and there which can be ignored as they don't affect the workflow. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** LeadSquared is the backbone of our marketing success. Our conversion rates have skyrocketed, thanks to the flexibility in customising and personalising our messaging automatically for every prospect. ### 31. Discovered a perfect solution for us! **Rating:** 4.5/5.0 stars **Reviewed by:** Rohit N. | Co-Founder, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2017 **What do you like best about LeadSquared Sales CRM?** We were looking for a solution which would cater to our specific needs and solve the problems faced by our Telecalling team, Customer Support team, Business Development team and the Marketing team. Leadsquared is a perfect mix of everything that you can imagine. I'm currently using it and the efficiency of all the users have significantly increased. **What do you dislike about LeadSquared Sales CRM?** There's not much to dislike. We were initially using Zoho and then moved to Leadsquared because of its exhaustive nature. Some more extra features in the Basic plan would not hurt them but benefit us a lot! **Recommendations to others considering LeadSquared Sales CRM:** Do check out all the features as per your industry and talk to their Sales team in details before making the purchase. This product will definitely do wonders for us in the Education industry. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Like I mentioned, we were looking for a solution which would cater to our specific needs and solve the problems faced by our Telecalling team, Customer Support team, Business Development team and the Marketing team. Leadsquared is a perfect mix of everything that you can imagine. I'm currently using it and the efficiency of all the users have significantly increased. Since I'm the one using the Marketing automation I can vouch for its effectiveness and scope. ### 32. Helping towards the success of our bussiness **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2018 **What do you like best about LeadSquared Sales CRM?** Understanding and implementing our exact requirements from Leadsquared team is what i feel they are the best in all means and time. I also prefer to denote about the Professionalism and relationship with their clients is no where i found in my career. **What do you dislike about LeadSquared Sales CRM?** I don't feel they not laid down anywhere. They are giving their best to make their client relationship in a hassle free way. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** I have been started with tracking out the mails and their reports initially. The reports which Lead squared team has implemented in a short period of time made my day. My Sincere thanks to Mr.Ashish , Mr.Anirudh and Mr.Ramakrishnan who helped me to resolve my queries during my training and implemention. ### 33. USER FRIENDLY **Rating:** 4.5/5.0 stars **Reviewed by:** COLDWELL BANKER B. | CEO, Real Estate, Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2018 **What do you like best about LeadSquared Sales CRM?** THE TEAM IS VERY HELPFUL AND WE CAN CUSTOMIZE THE CRM AS PER OUR NEEDS. **What do you dislike about LeadSquared Sales CRM?** NO DISLIKES AS OF NOW, SHALL REVERT BACK **Recommendations to others considering LeadSquared Sales CRM:** SHALL RECOMMEND **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** USER FRIENDLY AND PAPERLESS ### 34. Easy to use & fast outcome **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2018 **What do you like best about LeadSquared Sales CRM?** Identify your engaged prospects & close the Sales quickly, Landing pages, Marketing Automation **What do you dislike about LeadSquared Sales CRM?** Live Chat is not available with Leadsquared Executive **Recommendations to others considering LeadSquared Sales CRM:** It is a complete solution for Sales & Marketing CRM **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Duplicacy of Leads, Real time transfer of leads to respective divisions, single sign in for all sales tools - email, SMS , calling Landing pages etc... ### 35. Complete sales and marketing execution software for us. **Rating:** 4.5/5.0 stars **Reviewed by:** Similar Ali B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2018 **What do you like best about LeadSquared Sales CRM?** Great product.Helped yellowpam in process execution. We have been using for the past 1 year.success team has helped in proper implementation. **What do you dislike about LeadSquared Sales CRM?** Leadsquared should keep improvising their system.But really it's working out great for us. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Helped streamline the sales process,stages and activities proccess, stages and activities increase our user productivity. Reports help us keep track of our conversion rates. ### 36. Our SPOC for all marketing efforts! **Rating:** 5.0/5.0 stars **Reviewed by:** Shobhit K. | Digital Marketer & Web Designer, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2018 **What do you like best about LeadSquared Sales CRM?** Supports lead capturing from various sources. CRM easy to use for our sales team. Great marketing automation features. Love the fact there is an app to go along with it. The landing page builder is also a great addition. **What do you dislike about LeadSquared Sales CRM?** Pricing could be reduced. Additional apps in "Apps Marketplace" should be made free. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Lead capturing and nurturing. ### 37. An amazing marketing automation and CRM Platform for startups and SMEs **Rating:** 4.5/5.0 stars **Reviewed by:** Debarshi N. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2017 **What do you like best about LeadSquared Sales CRM?** Their customer support is great and the interoperability with other services like Wordpress, Olark, GoToWebinar is useful. **What do you dislike about LeadSquared Sales CRM?** Not as many features, like A/B testing, and advanced form management. **Recommendations to others considering LeadSquared Sales CRM:** If you're looking to starting your marketing department brand new, this is one of the best platforms you could go for. It has every basic and intermediate feature you'd want. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Our entire marketing automation, from Workflows to drip emails. ### 38. No other tool provides these many matured automation features in this price range **Rating:** 5.0/5.0 stars **Reviewed by:** Kapil A. | Founder, CEO & Consultant, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2017 **What do you like best about LeadSquared Sales CRM?** Leadsquared provides best of the automation features at a very reasonable price range. Specially they have recently launched an automation feature which was long awaited and zapier integration which helps you integrate with most of the apps available in the market. The best thing about leadsqured is it's very easy to setup and hardly takes 2 days to get up and running. **What do you dislike about LeadSquared Sales CRM?** Few of the features are still in the product roadmap and will be released soon. For example filters where "was not sent email" "Many opportunities linked with one account tracking" and "Bookmarking in automation". These are few of the features because of that it may little extra time to setup campaigns but still can be worked out with other hacks. Product team is very responsive and they did mention that these are the features are in the pipeline and should be released soon. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** We are using leadsquared for automation our complete sales and markeitng funnel. And the tool does it very efficiently. ### 39. Perfect sales and CRM solution for Startups **Rating:** 5.0/5.0 stars **Reviewed by:** Mangesh D. | Technology Head, Warehousing, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2017 **What do you like best about LeadSquared Sales CRM?** StoreMore is an old customer for LeadSqaured and actually have seen this evolving. From day one the product is very stable and remains the same as and when they added more feature. The support is top-notch. Most importantly its UX is simple and features are very easy to understand. You can easily customize the default options to your needs. From technical aspect the documentation and help articles are really helpful. Today I think all important 3rd party plugins are in-build, like cloud telephony connector, because of which the team does all the daily task and jobs right from their leadsquared account and not required to login to any other portal. There APIs allows further integrations with your product seamlessly. **What do you dislike about LeadSquared Sales CRM?** In initial days(almost 3 years back) there where some key plugins missing from the product, like facebook ads integration, without which we had to make extra effort. We struggled a lot that time. But now many 3rd party plugins added and no issues so far. Also if you submit a custom requirement as per your business model (we being at there basic plan), they will warmly accept it as a suggestion and help you find an alternate way in the existing system for time being. And they might include what you need in future releases but not immediately. If you need it asap, you have no option but to wait or custom build using there APIs. I guess even for enterprise customers, it might take them time to roll out custom requirements as there product is huge now. There is a good scope of improvement in reports. **Recommendations to others considering LeadSquared Sales CRM:** Before deciding that this product doesn't meet your requirement, do have a call with there team. Most of the times its there and a new user might just not be good with customization. There team is really helpful and might suggest you better ways of doing things with proper reasons. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** We run marketing ad campaigns on various social media platforms life FB and google. Also landing pages hosted on the CRM. Leads from various platforms accumulates on CRM realtime and agents start following up with the prospects. For us, many a time, converting prospect to customer takes time. This is where LS allows us to easily follow up with them regularly manually or automatically with emails and SMSs. After they become customer, constant contact with them time to time and knowing there history becomes of importance. Also segregating customers based on various conditions(custom audience) help us send emails and SMS more precisely. Our agent make and receive phone calls right from LS as it is connected to our cloud telephony provider. Lead history details including call recordings are of great help. Benefits: When your agents does all there activities from one portal, including figuring out every possible lead history, the agents efficiency and satisfaction becomes very high. And that ultimately leads to satisfied leads and customers. ### 40. Excellent experience with Leadsquared **Rating:** 5.0/5.0 stars **Reviewed by:** Malavika I. | Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2018 **What do you like best about LeadSquared Sales CRM?** The tool is simple to use and loaded with features. They are always ready to add value to what the customer requires. **What do you dislike about LeadSquared Sales CRM?** It would be great if they could keep improvising on their services. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Helps in various ways - 1. Lead generation 2. Knowledge and brand awareness development are 2 most critically influenced items. ### 41. Wonderfull System **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2018 **What do you like best about LeadSquared Sales CRM?** Its ability to capture leads from almost all the sources. The product is very user-friendly. **What do you dislike about LeadSquared Sales CRM?** Reporting section could have been improved a little better. **Recommendations to others considering LeadSquared Sales CRM:** yes **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Generating more leads with Leadsquared and helping sales team reach their targets with such ease and comfort. We could see a substantial increase in our revenue growth ### 42. Stellar support and simple interface! **Rating:** 4.5/5.0 stars **Reviewed by:** Pakhi B. | Head Of Marketing, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2017 **What do you like best about LeadSquared Sales CRM?** It has a very simple and easy to use interface. Coming from a CRM like Salesforce, Leadsquared is like a breath of fresh air that allows a high level of customisation and yet retains its simple, yet effective structure of information. **What do you dislike about LeadSquared Sales CRM?** We have to workaround the account level structure when we want to see all the leads from a single company. **Recommendations to others considering LeadSquared Sales CRM:** Go for it based on their stellar customer support team. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** 1. Streamlining the sales and marketing process 2. Automated reporting makes it easy for sales team to have effective conversations and ensures leads do not slip 3. Lead scoring makes it easy to prioritize which lead to go after. ### 43. Very effective and a user friendly CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Gautam K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2018 **What do you like best about LeadSquared Sales CRM?** We use the Basic Module of Lead squared, its features and usability is very good.The Product Covers almost all the functional area one desires to have. **What do you dislike about LeadSquared Sales CRM?** The system becomes slow if number of Lead Sources are more. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Effective use of the data and monitoring the performance. ### 44. Feedback For Leadsquared **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2018 **What do you like best about LeadSquared Sales CRM?** Leadsquared employees quick way to resolve and response for any issue. **What do you dislike about LeadSquared Sales CRM?** Some production related issue,like All members are visible in owner field, it should be restricted as per Group head. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Telecom (Retail + ILL + Cloud services) lead generation. ### 45. Excellently crafted CRM for the field **Rating:** 5.0/5.0 stars **Reviewed by:** Abhinav G. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2017 **What do you like best about LeadSquared Sales CRM?** The app is intuitive and provided immediate value to the sales people on the field. It works offline which was crucial for our scenario. Our field sales team were able to grasp and adopt the app within a couple of weeks. The base functionality provided models leads, activities and tasks flawlessly. APIs, Webhooks and Customization options allow us to extend the product in any direction limitlessly. **What do you dislike about LeadSquared Sales CRM?** The web UI has few customizations and very limited support for images. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Managing our field sales team. ### 46. Nice Software and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Dharmesh P. | CEO / Co-Founder, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2018 **What do you like best about LeadSquared Sales CRM?** Enquiry coming to Leads Software trhough website. **What do you dislike about LeadSquared Sales CRM?** User Interface and Layout.. Its looking so old. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** - ### 47. Powerful solution that provides valuable insight **Rating:** 5.0/5.0 stars **Reviewed by:** Philip R. | Head Of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2017 **What do you like best about LeadSquared Sales CRM?** The fact that it is a marketing automation platform interlinked with a CRM so both the Marketing and Sales departments can work together seamlessly **What do you dislike about LeadSquared Sales CRM?** The reporting could be improved - more detail required. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** We are able to better score our leads and link with with our drip feeds to provide the right levels of content to the right people at the right time in their buying journey ### 48. Support System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2018 **What do you like best about LeadSquared Sales CRM?** Support System is really world class and I never face any issue in this. **What do you dislike about LeadSquared Sales CRM?** I am fine with this product. It's a good product. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** We are helping clients to centralized their lead and work on this lead efficiently. ### 49. Good product, great after sales service **Rating:** 5.0/5.0 stars **Reviewed by:** Sid B. | Chief Sales Officer, Education Management, Enterprise (> 1000 emp.) **Reviewed Date:** September 04, 2017 **What do you like best about LeadSquared Sales CRM?** Prompt support-post sales. No doubt the product is great, but I appreciate the fantastic after sales service and great turn around times. Whether it is Murli (Sales) or Prateek/Laxman from post-sales, all have been quick in their responses. Each one takes complete ownership of the task at hand **What do you dislike about LeadSquared Sales CRM?** Nothing really, at least till date. Perhaps the mobile app can have more features-at least for the admin login **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Sealing lead leakage, creating more transparency in the work flow and improving efficiency ### 50. Easy interface and assistance **Rating:** 5.0/5.0 stars **Reviewed by:** Vartika G. | Co Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2017 **What do you like best about LeadSquared Sales CRM?** The interface is improvising since the time of inception which is great, because it is now getting easier for users to understand the framework and use the system in a better & efficient way **What do you dislike about LeadSquared Sales CRM?** There are some features which I would like to see like Automated calendar appointment emails & automated messaging and automated voice-calling services. **What problems is LeadSquared Sales CRM solving and how is that benefiting you?** Database management and email marketing / targeting has become so much easier ## LeadSquared Sales CRM Discussions - [can you add call software into it.](https://www.g2.com/discussions/can-you-add-call-software-into-it) - 1 comment, 1 upvote - [What is LeadSquared Sales + Mobile CRM used for?](https://www.g2.com/discussions/what-is-leadsquared-sales-mobile-crm-used-for) - 3 comments - [Is LeadSquared a good company?](https://www.g2.com/discussions/is-leadsquared-a-good-company) - 2 comments - [What is Mobile CRM and why is it important?](https://www.g2.com/discussions/what-is-mobile-crm-and-why-is-it-important) - 1 comment - [What are the other alternative of it](https://www.g2.com/discussions/what-are-the-other-alternative-of-it) - 2 comments, 1 upvote - [View LeadSquared Sales CRM pricing details and edition comparison](https://www.g2.com/products/leadsquared-sales-crm/reviews?page=6§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+21%3A01%3A57+-0500&secure%5Bsession_id%5D=758bf8ba-00d9-4799-925e-97988e4346a2&secure%5Btoken%5D=d0718dd8f5f67e76d47b8d1a08fc4ec4f0a4022f445d0e67f45ca7ee01209abf&format=llm_user) ## LeadSquared Sales CRM Integrations - [AdvancedMD](https://www.g2.com/products/advancedmd/reviews) - [Ameyo by Exotel Cloud Contact Center](https://www.g2.com/products/ameyo-by-exotel-cloud-contact-center/reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - [Exotel Customer Communication Platform](https://www.g2.com/products/exotel-customer-communication-platform/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Landingi](https://www.g2.com/products/landingi/reviews) - [LinkedIn Sales Navigator](https://www.g2.com/products/linkedin-sales-navigator/reviews) - [Lusha](https://www.g2.com/products/lusha/reviews) - [Metabase](https://www.g2.com/products/metabase/reviews) - [Mr. E by EasyLeadz](https://www.g2.com/products/mr-e-by-easyleadz/reviews) - [Oracle Netsuite Analytics](https://www.g2.com/products/oracle-netsuite-analytics/reviews) - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - [Tata Communications Kaleyra.ai](https://www.g2.com/products/tata-communications-kaleyra-ai/reviews) ## LeadSquared Sales CRM Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management - Contract/License Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics - Email Management - File Management - Deal Management **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Lead Monitoring** - Features - Performance - Identification - Lead Capture **Territory Mapping** - Custom Territory Mapping - Strategic Selling - Automatic Rep Assignment **Agentic AI - Lead Scoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Decision Making - AI/Machine Learning - Social Media Integration - Third-Party Integrations **Agentic AI - Lead Capture** - Cross-system Integration - Proactive Assistance **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics - Workflow Management - Opportunity Management - Sales Pipeline Management - Reporting/Analytics - Calendar Management - Pipeline Management - Content Management - Communication Management - Visual Analytics - Template Management - Predictive Analytics - Document Management - Channel Management - Commission Management - Field Sales Management **Attribution** - Lead Opportunity - Lead Assignment - Pipeline Acceleration **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Data Capture** - Mobile - Websites - Social Media - Data **Route Planning** - Lead Priority - Optimized Sales Routes - Map Directions **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Discovery** - Lead Management - Scoring/Ranking - Lead Context - Pipeline Management - Workflow Management - Opportunity Management - Task Management - Contact Management - Calendar Management - Email Management - Campaign Management **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting/Tracking - Sales Reports - Incentive Management **Analytics** - Export/Import - Reporting **Sales Performance Management** - Gamification - Performance Dashboards - Sales Rep Tracker **Mobile & Social** - Social Network Integration - Mobile User Support - Third-Party Integrations - Social Media Integration - Customer Support - Multi-Channel Social Integration **Management** - Conversion Viability - Workflow **Administrative** - Third-Party Integrations - Employee Structure - Behavior Monitoring **Customization** - Web Forms - Personalization - Templates - Integration - Social Media Integration - Customizable Templates **Presentation and Forms** - Video and Interactive Media - Digital Contracts - E-signature **Additional Functionality** - Generative AI - Gamification - Real-Time Updates - Employee Reward Programs - Employee Management - Ongoing Performance Tracking - Benchmarking - Commission Management - For Sales Teams/Organizations - Performance Metrics - Sales Planning - Single Sign On - Performance Management - Forecasting - Quota Planning - Accounting - Workflow Management - Compliance Management - User Management - Rewards Points - Organizational Charting - AI Copilot - Access Controls/Permissions - Customizable Branding - Milestone Tracking - Territory Management - Performance Appraisal - Calendar Management - Alerts/Notifications - Sales Onboarding & Training - Employee Recognition - Reporting/Analytics - Ratings/Reviews - API - Feedback Management - Training Management - Goal Management - Assignment Management - Lead Scoring - Search/Filter - Electronic Signature - Collaboration Tools - Kanban Board - Email Management - Commenting/Notes - Data Import/Export - Prospecting Tools - Interaction Tracking - Product Catalog - Live Chat - Sales Pipeline Management - Appointment Scheduling - Email Templates - Event Triggered Actions - Transfers/Routing - Activity/News Feed - Lead Management - Revenue Management - Document Management - Task Management - File Sharing - Mobile Access - Reminders - Mobile App - Call Logging - Workflow Automation **Additional Functionality** - Lead Segmentation - Conversion Tracking - Activity Dashboard - A/B Testing - AI Copilot - Pipeline Management - Drag & Drop - Reporting & Statistics - Multi-Campaign - Prospecting Tools - Customizable Fields - Lead Distribution - Event Triggered Actions - Engagement Tracking - Generative AI - Chat/Messaging - CRM - Email Marketing - Template Management - Lead Nurturing - Customizable Branding - Contact Management - Contact Database - Email Management - Real-Time Notifications - Customer Segmentation - Surveys & Feedback - Campaign Management - Activity Tracking - Alerts/Notifications - Data Extraction - Lead Notifications - Reporting/Analytics - Dashboard - Business Card/Badge Scanning - Lead Generation - Customer Database - Autoresponders - Lead Qualification - API - Forms Management - Visitor Tracking - Lead Management - Campaign Analytics - Search/Filter - Campaign Planning - Lead Scoring - Email Tracking - Drip Campaigns - Campaign Segmentation - Lead Verification/Validation - Source Tracking - Calendar Management - Reminders - Interaction Tracking - Opportunity Management - Sales Reports - Document Storage - Sales Trend Analysis - Monitoring - For Sales Teams/Organizations - Sales Forecasting - Workflow Management - Task Management **Additional Functionality** - Customer History - Document Storage - Alerts/Notifications - Customizable Templates - Lead Capture - Lead Qualification - Route Optimization - Calendar Management - Workflow Management - Third-Party Integration - Sales Trend Analysis - API - CRM - AI Copilot - Email Management - Opportunity Management - Customizable Forms - Payment Collection in the Field - Lead Management - Contact Management - Dispatch Management - Customer Database - Mobile Access - Activity Tracking - Sales Forecasting - Sales Activity Management - Commission Management - Reporting & Statistics - Territory Management - GPS - Generative AI **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation - Mobile Access - Lead Generation **Platform** - Data Synchronization - Analysis - Sales Trend Analysis - Demographic/Firmographic Data - Real-Time Data **Additional Functionality** - Drag & Drop - Interaction Tracking - Customizable Fields - Multiple Scoring Models - CRM - Customer Segmentation - Predictive Analytics - Prioritization - Lead Qualification - Contact Database - Reporting & Statistics - Alerts/Notifications - Email Marketing - Lead Nurturing - Web Forms - Document Storage - Search/Filter - Prospecting Tools - Email Tracking - Sales Forecasting - Customizable Templates - Lead Generation - Sales Reports - Lead Distribution - Data Enrichment - AI Copilot - API - Real-Time Notifications - Lead Capture - Reminders - Generative AI - Forecasting - Email Templates - Activity Dashboard - Activity Tracking - Workflow Automation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Third-Party Integration - Internal Chat Integration - Collaboration Tools - Prospecting Tools - Real-Time Data **Generative AI** - AI Text Generation - Generative AI - Proposal Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System **Additional Functionality** - Search/Filter - Alerts/Notifications - Data Import/Export - Lead Capture - Batch Processing - Email Tracking - Tagging - Pipeline Reports - Drag & Drop - Segmentation - Customizable Fields - Role-Based Permissions - Interaction Tracking - CRM - Document Storage - AI Copilot - Contact Database - Referral Tracking - Quotes/Estimates - Multi-Channel Communication - Lead Qualification - Marketing Automation - Email Templates - Sales Reports - Customer Journey Mapping - Reminders - Lead Scoring - Data Security - Customizable Reports - Calendar Sync - For Startups - Performance Metrics - Sales Trend Analysis - For iPad Devices - Customizable Templates - Activity Tracking - Reporting & Statistics - For Mac Devices - Landing Pages/Web Forms - Lead Nurturing - Gamification - Prioritization - Web-based Deployment - Softphone - Single Sign On - Customer Database - Event Triggered Actions - Mobile App - Email Sequences - Customer Segmentation - Lead Assignment - For Small Businesses - Live Chat - Business Card/Badge Scanning - Data Visualization - Customer Social Profiles - Social Promotion - Monitoring - Engagement Tracking - Social Media Monitoring - Customer Engagement - Sentiment Analysis - Brand Tracking - Audience Targeting - Workflow Automation ## Top LeadSquared Sales CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,687 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,841 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - 4.5/5.0 (1,199 reviews)