The platform is easy to use, and the Custom Success Managers are really helpful. Review collected by and hosted on G2.com.

Occasionally, the IP addresses correspond to a shared building with multiple offices. This is unavoidable, though. Review collected by and hosted on G2.com.

I have been using Lead Forensics for about 2 months now. This has significantly improved our lead conversion rate. The data is accurate and easy to use. The support I have received from Jack at Lead Forensics has been brilliant! I use the system daily to target new business. The set up was super easy and I was given a lot of support to help get going. Review collected by and hosted on G2.com.

At the moment I am yet to find anything significant that I dislike. As I am fairly new to using the system I am still getting to grips with how it works and what it can do to benefit. Perhaps this may be unique to my workplace but sometimes its difficult to establish if it's a business or a learner viewing our website. Review collected by and hosted on G2.com.

website tracking to understand customer demand Review collected by and hosted on G2.com.

its not always clear how a person navigated to a page Review collected by and hosted on G2.com.

Ultimately, it shows WHO has visited our website together with exactly what page has been visited and provides names, job titles and contact details. It also shows how many times they have visited our website. Review collected by and hosted on G2.com.

The only thing I would say is a downside to Lead Forensics as it doesn't have an option to identify the visitor as potential Review collected by and hosted on G2.com.

I like that Lead Forensics is easy to use, reliable, and accurate. It gives us valuable insights into companies that are actively looking for the software and services we provide, turning them into sales opportunities. It effectively provides us with pre-qualified leads, helping us identify companies likely to be good prospects. The initial setup was very easy; we simply gave a code to our web developers and got started. The integration with our Zoho CRM works well. Review collected by and hosted on G2.com.

There's only one thing that I wish was better. A mobile app. They currently don't have one and the mobile optimization on the website is very clunky. I'm a very active user of the platform and I can be away from my desk for extended periods. Having a good mobile app would make it easier to assign visits as they happen and receive alerts & notifications etc. Review collected by and hosted on G2.com.

I appreciate how Lead Forensics helps us bridge the gap between website traffic and actual lead visibility. I love that we're able to identify anonymous visitors and reach out to them directly. It's great to gain insight into companies or individuals who are interested in working with us. From a sales perspective, it helps strengthen our pipeline. I also found the initial setup to be super easy. Review collected by and hosted on G2.com.

The accuracy of company identification can vary at times. Review collected by and hosted on G2.com.

I like that Lead Forensics captures more visits compared to other similar tools. It provides a clear and easy-to-use way of showing the data. It's also helpful in determining if our SEM is targeting the right audiences. The initial setup was easy and not difficult. Review collected by and hosted on G2.com.

We are having a problem to know who exactly visited our website and the contact acquired in Lead Forensics are sometime not accurate. In addition, the business industry is not quite correct, so we need to check the data manually Review collected by and hosted on G2.com.

We are receiving details of companies that we haven`t dealt with before so possible potential customers Review collected by and hosted on G2.com.

Only downside yet has been the repetitiveness of some of the same customers, maybe this could be filtered? Review collected by and hosted on G2.com.

Lead Forensics is great for surfacing hidden leads, uncovering buyer intent, and understanding where leads come to your site from and how they behave across your pages. Review collected by and hosted on G2.com.

The UI is limiting at times, but is easy to understand and is always improved upon Review collected by and hosted on G2.com.

Joseph Stone (Joe) has been amazing to work with. From day one he has been knowledgeable, proactive, and genuinely invested in helping us get the most out of Lead Forensics. He has given me the tools and confidence to use the platform far more effectively, always taking the time to explain things clearly and tailor guidance to what we actually need.

What I have appreciated most is his responsiveness and consistency - whenever I have a question or need support, Joe is there with a helpful, practical answer and a clear next step. His expertise has made a real difference to our setup and day-to-day use.

Lead Forensics itself has been a valuable tool for us. It gives strong visibility on who is visiting our website, helps us uncover opportunities we would otherwise miss, and supports better, more timely follow-up. With Joe's support, we have been able to sharpen how we use the insights and turn them into real marketing and sales value. Highly recommended. Review collected by and hosted on G2.com.

If I had to pick anything, it is that the platform can feel a bit complex at first and takes time to get fully confident with all the features. There is a lot of capability, which is great, but it does mean the learning curve is slightly steeper than expected.

To get the most out of it, you really benefit from having dedicated support or training alongside you. The tool is powerful, but it is not always plug-and-play, and having someone guide you through setup, best practices, and how to interpret the insights makes a big difference. Review collected by and hosted on G2.com.