I love the staff who has helped me and also the automation has saved me countless hours. Review collected by and hosted on G2.com.

As a very busy business owner I'd say its a lot and a bit overwhelming at the start to learn but its definitely worth the time investment learning and using it. Review collected by and hosted on G2.com.

After trialing several project management platforms, we ultimately chose Motion for its immediate ease of use and intuitive interface.

What truly set it apart, however, was the exceptional level of support we received from their team. Unlike other platforms—where onboarding felt impersonal and reliant on generic, pre-recorded tutorials—we found Motion's team highly responsive and genuinely invested in helping us tailor the platform to our business needs. With other tools, we often had to turn to costly third-party consultants who still couldn't deliver what was required. Motion made the setup process seamless and empowered us to make the most of the platform right from the start. Review collected by and hosted on G2.com.

More clarity/training on automations would be amazing but with that being said the option to upgrade to the project build service makes this less relevant.

Having a built in signatorty platform is great, but unfortunatly we are still left with a gap as investment/ super and insurance platforms and providers will note accept the current signatory platform provided

We would LOVE to get away from docusign but until one of the preferred options is availabe within motion we are somewhat trapped Review collected by and hosted on G2.com.

LaunchBay helps to standardize workflows and offers a professional and cohesive experience for our clients. We are really able to standardize our projects and keep track of important tasks which has helped us improve speed and efficiency as well as overall quality. Review collected by and hosted on G2.com.

It is not nearly as customizable for our brand as we would like it to be. As a video production company, we strive for efficiency, as well as a refined aesthetic, which we would love to be able to bring to our clients in the portal space. It would be nice to have more flexibility and customize per our specific business needs. Review collected by and hosted on G2.com.

What I like most about LaunchBay is its level of customization and flexibility. We were able to build a client portal experience that truly fits our intake process, rather than forcing our workflow into a generic system. That has made a big difference for us internally and for our clients as well. Overall, everything feels more organized, more professional, and far more aligned with how we actually operate day to day. Review collected by and hosted on G2.com.

I would not really call it a dislike, but there is definitely a learning curve, especially if you want to take full advantage of the customization. Like anything, it takes some time to understand how to best structure it for your business, but the resources and support have made that much easier. Review collected by and hosted on G2.com.

Several things! The reason I switched to Launchbay from Asana was that my clients were frustrated with the log-in systems and the constant confusion around finding their tasks. I love that it’s login-less software for my clients. I also really like the template capabilities, and most of all, the automations. Review collected by and hosted on G2.com.

It takes a bit to setup but it’s so worth it! Review collected by and hosted on G2.com.

I LOVE the highly customizable portal, and the way it handles tasks and views! The built-in design approval capabilities are a standout feature for our design workflow. Additionally, every single feature provided feels well-thought-out and their support team is incredibly helpful and fast to respond whenever we have questions. Clients love the features and find it really accessible for all levels of tech savy-ness! Review collected by and hosted on G2.com.

My only real dislike is the current limitation regarding portal styling. I would love to be able to customize fonts and other specific brand styling elements within the portals to make them feel even more integrated with our brand identity, but that's neither here nor there! They're shipping new updates and features all the time so I'd totally trust that it's in the works. Review collected by and hosted on G2.com.

I really like the chat feature in LaunchBay. I also like the pizza tracker that shows where we are in the project. I like that you're able to assign different tasks, and people get that email right away when they're assigned a task. It feels like it's been pretty easy for my clients to use, so the client-facing user interface seems to be simple enough for all of them. I also really like the files section because all of the files are now organized, and I can share what I need to, including a final files folder for them. I like the branding portion, being able to have a branded client portal gives my brand and business that edge. Review collected by and hosted on G2.com.

I don't know that there isn't anything in LaunchBay that doesn't work well for me. Right now, LaunchBay invoices is only integrated with Stripe, and I use Square. So I would love to see a Square integration. I think that's the only piece that I don't use in this whole portal as I still do invoicing through Square. Review collected by and hosted on G2.com.

I really appreciate the simplicity and unique client portal experience in LaunchBay, which is unlike any other tool we've used. Everything works great for creating the best client experience. I love how the client portal lets me show my clients only the tasks I choose for them to see, preventing them from feeling overwhelmed. The ability to create and link custom tabs is amazing, allowing us to integrate it well with our existing operations and tools we use. I find LaunchBay's setup to be especially easy, and it offers more well-rounded features for a better client experience compared to Kitchens.co, which we used before. Review collected by and hosted on G2.com.

I work well with tools like Trello where you can view available tasks and put them on the calendar when you have availability, and there is not a view like that in LaunchBay. Review collected by and hosted on G2.com.

I love that it is incredibly intuitive to use, I had templates and automations set up in a heartbeat when I started, and then continued to refine them as I went along. Their support is great, very hands-on and responsive. We use the portal all day every day to onboard and manage our clients. I was also able to hook it up to two systems I use, Jotform and Calendly through Zapier. Review collected by and hosted on G2.com.

The worst thing is you'll be compelled to buy it once you start using it! I thought I was in for a monthlong trial but moved from trial to purchase in just days. We loved it that much. Review collected by and hosted on G2.com.

Launchbay is actually most helpful for my customers. They have a clear understanding of where their project is. Additionally, their customer service is absolutely outstanding. If you are lucky enough to get assistance from Alanna, all of your questions will be answered so fast you won't believe it. Review collected by and hosted on G2.com.

It's quite expensive, particularily with options out there from ai that can also execute similar functions. Not as well, but functionally similar. Review collected by and hosted on G2.com.