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Landis Contact Center

](/products/landis-contact-center/reviews)

(1)5.0/5

Landis Contact Center for Microsoft Teams is a natively integrated contact center solution (CCaaS). It is streamlined for setup and operation with Microsoft Teams, enabling your team to deliver top-notch customer service effortlessly. Certified for Microsoft Teams, Landis Contact Center enhances productivity and customer satisfaction with seamless integration into the tools you already trust. Features: \*Live Dashboards and Call Monitoring \*Historical Analytics and Reporting \*Visual IVR Builder for Smart Call Routing \*Advanced Call Queues with Multiple Routing Options, Including Skills-Based Routing \*Live Manager Coaching: Listen, Whisper, or Barge In \*Live Sentiment Analysis \*Call Pop Integration into Agent Panel \*Webhooks for External Reports and Tasks \*No Required Setup Fees or Minimums (Turnkey Installations Available for Quote)

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