
The platform is at the same time simple, intuitive and very complete for managing partnerships Review collected by and hosted on G2.com.
Nothing specifically to add in terms of bad experience so far Review collected by and hosted on G2.com.

The platform is at the same time simple, intuitive and very complete for managing partnerships Review collected by and hosted on G2.com.
Nothing specifically to add in terms of bad experience so far Review collected by and hosted on G2.com.
We are a unique case of a business and the team at Kiflo has been very amenable to our special requests. The team is quick to respond when we have a question. The user experience of the platform is very nice as well and we look forward to continuing using it. Review collected by and hosted on G2.com.
There is little we do not enjoy about Kiflo. The toughest part is remembering some actions. We have trouble finding the action because we believe it to be in one place but then find it in another spot. Review collected by and hosted on G2.com.
It feels tailor-made for the growing SaaS company that wants to work with partners. Great customer success team that goes the extra mile. Very good documentation. Review collected by and hosted on G2.com.
Some visual possibilities on the dashboard could be more mobile-friendly. But they are working on it so it should be solved soon. Review collected by and hosted on G2.com.
After a detailed analysis of at least 10 PRMs, Kiflo stands out for its user-friendliness, design and ease of use which is highly important when engaging with external partners. Review collected by and hosted on G2.com.
Kiflo stands out for its simplicity. This could have the effect of being less adjustable for specific company needs. But the Kiflo team helps proactively with any issue and has always found a way to fulfil special requests. Review collected by and hosted on G2.com.

Kiflo is super simple and intuitive to use! Review collected by and hosted on G2.com.
Like with any software, there's a couple things that require a bit of work to get set up but, they're super helpful and are continuously improving the product. Review collected by and hosted on G2.com.

Main reason for my review is to praise their fantastic customer service. Really go above and beyond to help. Review collected by and hosted on G2.com.
Still quite new to the product so unsure Review collected by and hosted on G2.com.

Ease of use. The platform is very intuitive, and it is easy to invite new partners and track their progress. Partners have had no issues logging, registering deals, or downloading Assts. Review collected by and hosted on G2.com.
Lack of Role-Based Access Control - Every user within a partner account can see all of the activity within that account. It would be nice if you could add restrictions when needed (such as Sales Reps only seeing their own deals). The platform is not able to be white-labeled. Review collected by and hosted on G2.com.
Hi Dave,
Thank you so much for your review! It’s so wonderful to hear that not only are you and your team enjoying the platform, but that your partners are, too!
And we also are so appreciative of your constructive criticism. We are always working hard to satisfy our customers’ needs and pain points in each of our product updates. These are on our radar, and our product team is working on solutions.
Please feel free to reach out to support@kiflo.com with any other suggestions!

Kiflo's configuration is very intuitive and straightforward. Kiflo provided us with a questionnaire that incorporates most of the components and definitions required for the initial configuration. Although the setup is quick, it is recommended to complete the tutorial videos beforehand. In that way, it's a matter of a couple of weeks to have a Kiflo MVP up and running. The front end is clean and easy to understand so UX is great. And in terms of its capabilities, it has in an out of the box scheme, most of the necessary features of a PRM. Review collected by and hosted on G2.com.
Onboarding and training documentation could be improved. That said, it really depends on the customer's knowledge and understanding of what a PRM implies. I would recommend taking the necessary time to define and document the layout and processes. Review collected by and hosted on G2.com.
Hi Javier,
Thank you so much for such an honest and positive review of Kiflo. We are so happy that we’ve been able to provide comprehensive and flexible software for your unique program.
I wanted to share that our newly released Kiflo Academy (currently available exclusively to customers) might be able to provide additional support around onboarding strategies and presenting Kiflo to existing partners.
I invite you to check out our course, Getting Started With Kiflo, particularly sections 5 and 6, for more help. You can locate the Academy by clicking on the question mark icon on the top right of your dashboard, then clicking on the Academy link.
Please let us know if we can provide any further support.

1. Intuitive and fresh new age UI to provide a great User Experience (UX)
2. Extremely helpful and supportive team
3. Easy to use/get started quickly
4. The partner dashboard on the home page is an efficient way to engage partners with what's latest and greatest.
5. Simple and competitive pricing that scales with your partner program- absolutely worth it.
6. Business Planning feature is just awesome. Review collected by and hosted on G2.com.
We don't dislike anything in particular but there are definitely areas for further product enhancement:
1. Self-registration page can be inbuilt instead of through Zapier integrations. This would save the Partner Manager's time to add users manually and the resilience of the self-registration form would be higher than that through the zapier.
2. Assets section can be provided with a search bar to easily search through folders.
3. Flexibility to add widgets that are not provided in the pre-defined list: this would help create custom partner analytics.
Overall we really like Kiflo, its simple, fast and easy to use. Review collected by and hosted on G2.com.
Hi Sakshi! WOW! We are blown away by the care you’ve put into this review. As you can probably tell by our partner platform, we LOVE details. Thank you so much for including so many in this incredible feedback.
Firstly, we are so happy and honored to be an uplifting force in your partner program's success. We can’t wait to see all the places the platform helps you go.
Secondly, we wanted to let you know that we are definitely on the same wavelength! Many of the features you would like to see implemented are already in the works. We so appreciate your patience as we work to make them perfect for you.
Just so know, all our feature updates will be sent to you in Kiflo news and via newsletter. We also post a guide on our blog! Here’s an example of our last one, called The Bonobo Release:
https://www.kiflo.com/blog/bonobo-release
In the meantime, please don’t hesitate to reach out to support@kiflo.com with questions, concerns, or more great suggestions! We are here for it, and for you!

We have a Shopify App and since Shopify doesn't provide an easy way to track referred subscriptions, our options were either build out a fully custom internal solution, or find a platform that will work as a foundation. I evaluated a lot of partner software, but at the end of the day Kiflo provided everything we needed in terms of structure. Review collected by and hosted on G2.com.
There are a few limitations with customization, such as wanting to add custom fields or custom data views. Those weren't deal-breakers though, the platform is still great. Review collected by and hosted on G2.com.
Hi Shelby! Thank you so much for your feedback. It’s wonderful to hear that Kiflo has provided the exact structure you needed for your partner program.
We wanted to let you know that we actually do provide custom fields. I’m not sure exactly what fields you’re looking to customize, but you can find the instructions on how to do so for our various features here:
- Custom Properties: https://docs.kiflo.com/article/112-customize-properties
- Customizing the Deal Registration Form: https://docs.kiflo.com/article/122-customize-the-deal-registration-form
- Customizing the Lead Submission Form: https://docs.kiflo.com/article/121-customize-the-lead-submission-form
We also are happy to announce that the update for custom data views was released. You can read all about this feature and even watch a brief tutorial here: https://www.kiflo.com/blog/bonobo-release
In the meantime, please let us know if you have any additional questions or concerns by emailing us at support@kiflo.com. We are always here to support you.
Thank you again!
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