# Kerio Connect Reviews **Vendor:** Aurea SMB Solutions **Category:** [Email Management Software](https://www.g2.com/categories/email-management) **Average Rating:** 1.7/5.0 **Total Reviews:** 3 ## About Kerio Connect Kerrio Connect makes email, calendars, contacts, and task management easy by putting it all in one place ## Kerio Connect Reviews ### 1. Kerio Connect is a great option **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2023 **What do you like best about Kerio Connect?** The upsideof Kerio Connect is the ability to be able to access the back end of the service. It is helpful to be able to check on issues our customers may be having. It is very intuitive and flexible. **What do you dislike about Kerio Connect?** Unfortunately, Kerio Connect does not integrate well with other systems. If you need to tie into calendars or other systems using an API, the system can be a bit buggy. **What problems is Kerio Connect solving and how is that benefiting you?** It gives us the MSP the flexibility to have private servers for our clients. We have several customers who need this feature. ### 2. Kerio has been going downhill for a while now. (This review is of the cloud version of Kerio) **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2019 **What do you like best about Kerio Connect?** Easy integration with multiple platforms. When logging into the webmail interface, there's a link for automatically downloading and installing profiles to your specific device. **What do you dislike about Kerio Connect?** The admin console is very slow and buggy. Using Chrome on a Mac, the email user list shows the same user address for every entry. Most recently, a bug in their system prevented us from paying invoices online. This was a problem because we couldn't add a new user without paying the pro-rated invoice. It took more than a week for them to allow the new user to be added without paying the invoice. It then took another several weeks before they solved the payment problem. The spam filter/interface is unwieldy. Also, I often find the spam notification emails IN THE SPAM FOLDER. Periodically emails just don't go through and no warning is given. That's fun. **Recommendations to others considering Kerio Connect:** Kerio was bought by GFI a few years ago. Since then, the level of support has plummeted. We're going to switch to either GMail or Exchange within a few months. **What problems is Kerio Connect solving and how is that benefiting you?** General email stuff. When it works, it's fine. ### 3. Worst tech support EVER EVER EVER **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2019 **What do you like best about Kerio Connect?** Ordinarily an OK email server, but they have really shown their true colors with clueless tech support **What do you dislike about Kerio Connect?** My email has been out for six hours and no one seems to know what's going on. They are not even c,one to helping us. **What problems is Kerio Connect solving and how is that benefiting you?** Clueless tech support. - [View Kerio Connect pricing details and edition comparison](https://www.g2.com/products/kerio-connect/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+23%3A28%3A29+-0500&secure%5Bsession_id%5D=2aaa8d26-144b-4dbe-9f54-3a2968978d54&secure%5Btoken%5D=598b5039a5ce2c2016dfda35c739384ffdfc166729a2a0d99f514e792e720101&format=llm_user) ## Kerio Connect Features **Sorting & Filtering** - Attachment Search - Tags - AI Sorting - Predefined Rules **Integrations** - Microsoft Outlook Integration - Gmail Integration - Apple Calendar Integration **Time Management** - Unified Inbox - Email Automation - Snooze **Generative AI** - AI Text Generation - AI Text-to-Speech - AI Text Summarization **Agentic AI - Email Management** - Autonomous Task Execution - Cross-system Integration ## Top Kerio Connect Alternatives - [Front](https://www.g2.com/products/front/reviews) - 4.7/5.0 (2,403 reviews) - [Titan](https://www.g2.com/products/titan-titan/reviews) - 4.6/5.0 (558 reviews) - [Superhuman Mail](https://www.g2.com/products/superhuman-mail/reviews) - 4.7/5.0 (1,197 reviews)