[ Keeping Reviews ](https://www.g2.com/products/keeping/reviews) [ Keeping Reviews ](https://www.g2.com/products/keeping/reviews) # Keeping Pricing Overview [Editedit](https://my.g2.com/keeping/pricings) Free Trial ## Keeping Pricing Key Insights Last updated on Jul 28, 2026 * * * Keeping offers **2 pricing editions** , starting from **$14** to **$24**. Keeping pricing tiers are designed to support different usage levels and team sizes. Keeping also offers a **free trial**. Compare the Keeping pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Keeping** for **custom pricing**. * * * Essential — $14 / 1 User Per Month Advanced — $24 / 1 User Per Month Rated 4.5 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Essential $14.00 1 User Per Month Includes 2 shared mailboxes and 2 workflows. - Standard Reporting - Frequently Asked Questions Database - Response Templates - Collision Detection - User Roles & Delegation - Ticket Notes - No branding, invisible to your customers - Workflows & Automation Show More Advanced $24.00 1 User Per Month Includes unlimited shared mailboxes, advanced reporting, SLAs, unlimited workflows, CSAT, and all integrations. - Advanced Reporting and Analytics - Priority Support - Frequently Asked Questions Database - Response Templates - Collision Detection - Reporting & Analytics - User Roles & Delegation - Ticket Notes - No branding, invisible to your customers - Workflows & Automation - Service Level Agreements - HubSpot Integration - Shopify Integration - Zapier Integration - CSAT / Customer Satisfaction Reporting - Round Robin Assignment - "Thank You" Detection Show More All paid plans have a 14-day free trial. Get 2 Months free with Annual Plans. Pricing information for Keeping is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Keeping must be conducted with the seller. Pricing information was last updated on October 09, 2024 Show More ## Keeping Pricing FAQs Generated using AI Is Keeping free, or does it offer a free trial? Keeping does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. How much does Keeping cost in 2026? According to G2 data, Keeping pricing in 2026 starts at $14.00 and can reach $24.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Keeping's official pricing page for the most current details. Who is Keeping pricing best suited for? Keeping's pricing is best suited for small businesses and Gmail-dependent teams managing shared inboxes without complex enterprise requirements. G2 reviewers from small businesses across retail, health and wellness, consumer services, food production, and nonprofits consistently praise Keeping's affordability and Gmail integration. The $14.00/month Essential tier fits micro-teams needing basic ticket assignment and collision detection. The $24.00/month Advanced tier suits growing small to mid-market teams in industries like logistics, automotive, and higher education that need SLAs, CSAT, and integrations with Shopify or HubSpot. G2 reviewers note Keeping is less suited for teams requiring Salesforce integration, robust mobile support, or enterprise-grade audit trails and admin controls. What are the key differences between the free and paid versions of Keeping? Keeping offers no permanent free tier, but a free trial is available for evaluation. According to G2's pricing data for Keeping, the Essential plan at $14.00/month covers two shared mailboxes and two workflows with standard reporting, templates, and collision detection. Keeping's Advanced plan at $24.00/month unlocks unlimited shared mailboxes, unlimited workflows, SLAs, CSAT reporting, round-robin assignment, HubSpot, Shopify, and Zapier integrations, and priority support. G2 reviewers specifically flag the two-automation cap on Essential as a meaningful constraint, with one reviewer noting it feels insufficient for a paid product, making Advanced the practical choice for teams needing automation depth and third-party integrations. Is Keeping considered good value for its pricing? G2 reviewers broadly consider Keeping good value, particularly for small businesses and Gmail-native teams. Multiple reviewers explicitly cite competitive pricing versus alternatives, with one noting Keeping offered the right features for nearly half the price of comparable tools, and another calling it cost-effective for micro-businesses. The $14.00/month Essential tier draws praise for affordability, though one reviewer flags the two-workflow cap as too restrictive for a paid tier. One financial services reviewer cautions that Keeping's pricing of $24.00/month Advanced may become less cost-effective as team size and support volume scale. Overall, the 4.0+ average G2 rating alongside frequent value mentions signals strong cost-to-value satisfaction for smaller teams. ## Top-Rated Alternatives [ ![Hiver in Gmail](https://images.g2crowd.com/uploads/product/hd_favicon/8c69adc63f75a8bf2fccd3ff0884f94f/hiver-in-gmail.svg "Hiver in Gmail") Hiver in Gmail 4.6/5(1,283) ](https://www.g2.com/products/hiver-in-gmail/reviews) [ ![Drag](https://images.g2crowd.com/uploads/product/hd_favicon/b21e2ef17aba33fb2a566288f8eca7c0/drag.svg "Drag") Drag 4.5/5(261) ](https://www.g2.com/products/drag/reviews) [ ![Gmelius](https://images.g2crowd.com/uploads/product/hd_favicon/5d2d0e9e8ede7c83af3a7bf592b0ae98/gmelius.svg "Gmelius") Gmelius 4.4/5(776) ](https://www.g2.com/products/gmelius/reviews) [ View All Alternatives ](https://www.g2.com/products/keeping/competitors/alternatives) ## Keeping Alternatives Pricing The following is a quick overview of editions offered by other [Help Desk Software](https://www.g2.com/categories/help-desk) | Product | Price | Features | | --- | --- | --- | | ![Hiver in Gmail](https://images.g2crowd.com/uploads/product/image/small_square/small_square_543df0ee6278656fac002231c4ddf46a/hiver-in-gmail.png)[Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) GROWTH | $25.00Per Month | Ideal for small teams to deliver effortless, multi-channel support. Everything in Free plan and AI Compose AI Summarizer Internal Knowledge Base Followers and Collision Alerts Custom Fields Automatic Assignment Rule-based Automations Analytics for Conversations Integrations (Shopify, Asana, Jira, Monday) | | ![Drag](https://images.g2crowd.com/uploads/product/image/small_square/small_square_03398dcbe23eb09a3ada150dca00a2f4/drag.png)[Drag](https://www.g2.com/products/drag/reviews) Starter | Starting at $10.00Per Month | For teams starting with collaboration. Email channel Unlimited users Unlimited workspaces Unlimited shared conversations 10 automation rules Zapier integration Assignments and @mentions Shared email templates Email notes and subtasks 3-month reporting window | | ![Gmelius](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ab046db440ea4045d652cec415afa25e/gmelius.png)[Gmelius](https://www.g2.com/products/gmelius/reviews) Growth | Starting at $24.001 User Per Month | Unlimited Shared Inboxes & AI Assistants Workflow automation rules Outreach automation suite Meeting scheduler Auto-Tagging ✨ AI-powered Advanced analytics and reports Most of 3rd-party integrations API access | Various alternatives pricing & plans Free Trial Pricing information for the above various Keeping alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Keeping Pricing Reviews (1) ![Erika H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erika H.") EH Erika H. Director of Internal Operations Mid-Market (51-1000 emp.) 3/12/2026 "Powerful Shared Inbox with Smart Email Assignment Automations" 4.5/5 What do you like best about Keeping? - Automations for email assignments - A true shared inbox - Multiple inboxes in one place - Notes and activity section Review collected by and hosted on G2.com. What do you dislike about Keeping? - Difficult to track when someone is communicating with you on notes - Can't use the +email feature to add someone to an email without hiding who all is on the email for future emails - Understanding who is on the email is not overly intuitive - Emails can get lost without really understanding why to avoid it in the future - Can't integrate with SalesForce - Cost is same for managers that aren't really using Keeping but need to monitor as a manager Review collected by and hosted on G2.com. What problems is Keeping solving and how is that benefiting you? - Reduces how many emails each employee has to read - Eliminates confusion about who is responsible for what email - Prevents multiple employees from responding to the same email at the same time Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Keeping Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_543df0ee6278656fac002231c4ddf46a/hiver-in-gmail.png "Product Avatar Image") Hiver in Gmail 4.6/5(1,283) [ Compare Now ](https://www.g2.com/compare/hiver-in-gmail-vs-keeping) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_03398dcbe23eb09a3ada150dca00a2f4/drag.png "Product Avatar Image") Drag 4.5/5(261) [ Compare Now ](https://www.g2.com/compare/drag-vs-keeping) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4c7c8dd64dfbc5e45f703c130e7a8aa9/proprofs-help-desk.png "Product Avatar Image") ProProfs Help Desk 4.7/5(18) [ Compare Now ](https://www.g2.com/compare/keeping-vs-proprofs-help-desk) ##### Categories on G2 [Help Desk](https://www.g2.com/categories/help-desk)[Shared Inbox](https://www.g2.com/categories/shared-inbox) ##### Explore More [What low-code tools connect with existing enterprise systems like Salesforce, SAP or legacy databases without requiring custom connectors?](https://www.g2.com/discussions/what-low-code-tools-connect-with-existing-enterprise-systems-like-salesforce-sap-or-legacy-databases-without-requiring-custom-connectors)[Best chatbot software for customer service](https://www.g2.com/discussions/what-s-the-best-chatbot-software-for-customer-service)[Which image optimization platforms work best for a media-heavy news or publishing site that needs bulk processing of hundreds of images per day at consistent quality?](https://www.g2.com/discussions/which-image-optimization-platforms-work-best-for-a-media-heavy-news-or-publishing-site-that-needs-bulk-processing-of-hundreds-of-images-per-day-at-consistent-quality) [Best procure-to-pay software for office supplies](https://www.g2.com/discussions/what-s-the-best-procure-to-pay-software-for-office-supplies)[What platform provides the best analytics for incident trends?](https://www.g2.com/discussions/what-platform-provides-the-best-analytics-for-incident-trends)[Pros and Cons Details](https://www.g2.com/products/keeping/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)