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Keen.io Reviews & Product Details

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Pricing

Pricing provided by Keen.io.

Free

$0.00

Team

$149.00
Flat Rate Per Month

User Insights

Average based on 12 real user reviews.

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$0k - $0k

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Keen.io Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Keen.io, and what problem is it built to solve?

Keen.io is an analytics platform for collecting, visualizing, and analyzing customer data in real time. Its customizable analytics API lets developers embed analytics in applications and products to help businesses understand their data and make decisions.

What languages does Keen.io support?

Keen.io supports 1 language: English.

What company sizes is Keen.io designed for?

Keen.io is designed for teams of all sizes, from self-employed businesses to organizations with more than 10,000 employees.

Which industries is Keen.io built to serve?

Keen.io is built to serve computer software, government administration, and non-profit organization management.
  • Computer Software
  • Government Administration
  • Non-Profit Organization Management

Does Keen.io offer an open API, and what does it integrate with?

Keen.io offers an open API that lets teams connect their own systems and workflows, along with 5 integrations.
  • Business rules: Blaze Advisor Decision Rules Management System
  • Developer tools: GitHub
  • Payments: Stripe Payments
  • Messaging and email: Twilio and Twilio SendGrid Email Marketing Campaigns

What support options are available, and is live/human support included?

Keen.io provides support through options including a knowledge base, email/help desk, and chat.

What training resources are available to help teams get started?

Keen.io provides training resources to help teams get started.
  • Documentation
  • In Person
  • Live Online

Keen.io Reviews (12)

Reviews

Keen.io Reviews (12)

4.4
12 reviews

What do users say?

Generated using AI from real user reviews
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Ryan S.
RS
Ryan S.
President / CEO
Small-Business (50 or fewer emp.)
Originally submitted 1/9/2018
"Keen.io provides good analytics infrastructure for a large organization"
4/5
What do you like best about Keen.io?

Easy to begin streaming data, analyzing it, and visualizing it using very clearly documented APIs. I've used it both for internal projects and for end user projects, and I've been pleasantly surprised by its stability and feature density. Review collected by and hosted on G2.com.

What do you dislike about Keen.io?

When you're building solutions intended to be used by third parties, you cannot rate limit their usage of the API. Since costs are primarily driven by how much data you compute, this makes it hard to price your service in advance. Recent changes to their pricing model make the base price even to have a single customer on a Keen.io backed SaaS at least several hundred dollars per month, so ensure what you're building is priced accordingly. Review collected by and hosted on G2.com.

DV
Daniel V.
Data Scientist & Full-stack Engineer
Mid-Market (51-1000 emp.)
"Keen is the engine that powers our bespoke analytics platform"
4/5
What do you like best about Keen.io?

For us Keen is a near perfect fit for our data streaming and aggregation needs. It starts with the availability of SDKs in multiple languages, and the ability to stream unlimited events using these SDKs or the API, allowing us to capture all the user engagement data we could dream of. Furthermore we find the caching abilities of queries and datasets to be an extremely powerful tool to serve up high value data aggregates with exceptionally low latency and high stability. Support has always been incredibly attentive, quick to respond and willing to work together to maximise the benefits achievable by utilising Keen's tools. Documentation of the API and different packages is informative and clear. Review collected by and hosted on G2.com.

What do you dislike about Keen.io?

We find the front-end UI to be a bit clunky; navigation between projects and different pages within the project could be a fair bit smoother and more intuitive. Review collected by and hosted on G2.com.

Charlotte W.
CW
Charlotte W.
Math Tutor
Small-Business (50 or fewer emp.)
"Great for helping us making decisions about our business!"
3.5/5
What do you like best about Keen.io?

How easy it is to create queries and dashboards, and how accessible the data is. Being able to create funnels is very useful to us. Review collected by and hosted on G2.com.

What do you dislike about Keen.io?

When I make an extraction, it would be helpful to see the schema at the top of the extraction so I can see what fields are included. Review collected by and hosted on G2.com.

Peter M.
PM
Peter M.
CEO
Computer Software
Small-Business (50 or fewer emp.)
"Analytics made easy, and fast."
5/5
What do you like best about Keen.io?

My team was able to sign up and get data in and presented in the matter of no time. The rave on the simplicity. Review collected by and hosted on G2.com.

What do you dislike about Keen.io?

The only draw back is that we have some data that requires complex joins, which isn't possible with Keen, however, the team worked with my technical team to come up with alternatives to address it. Review collected by and hosted on G2.com.

Pavan Kumar A.
PA
Pavan Kumar A.
Software Development Supervisor
Mid-Market (51-1000 emp.)
"Accounting team was really helpful"
4.5/5
What do you like best about Keen.io?

We have never seen outage so far with Keen.IO. They are very reliable. Review collected by and hosted on G2.com.

What do you dislike about Keen.io?

We would like to see to have an integration with .NET that can fetch data with no size limitation. Review collected by and hosted on G2.com.

IV
Indhrasena V.
Senior Software Engineer
Mid-Market (51-1000 emp.)
"Great analytics platform"
4.5/5
What do you like best about Keen.io?

Great analytics platform with easy to use API's Review collected by and hosted on G2.com.

What do you dislike about Keen.io?

Would be great if integration with C# allows more functions/APIs Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great Performance, easy to use API and detailed documentation."
5/5
What do you like best about Keen.io?

It's amazing how easy it is to start streaming and querying data within minutes with Keen API and clean documentation. They also provide ready to use JavaScript data visualization library that simplifies client side of the integration. Their SDKs are up to date and I can clearly see they put developer experience first. Review collected by and hosted on G2.com.

What do you dislike about Keen.io?

I miss BigQuery integration. It was very useful. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Batteries-included Analytics Platform for those who already know what they're doing"
5/5
What do you like best about Keen.io?

Keen.io includes all the tools you need to get a grip on behavioral analytics for web or mobile, from a developer interface. There's no black box. You know exactly how your metrics are being calculated, and what's happening. Review collected by and hosted on G2.com.

What do you dislike about Keen.io?

Product probably isn't suitable for those who are trying to "figure out" analytics in their organization. Other products charge more, but offer much more support as far as libraries & guides go. However, Keen.io has an awesome slack channel where you can ask anyone literally anything, so a tech savvy beginner has a shot. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Consider Keen for your Analytics back-end"
4.5/5
What do you like best about Keen.io?

1. Very easy to add to your web app

2. Get dashboards and charts up quickly

3. Love JSON approach Review collected by and hosted on G2.com.

What do you dislike about Keen.io?

When we first started using Keen (2 years ago), had some concerns on query speed. But they kept investing in performance and features and not an issue. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Keen IO usage"
5/5
What do you like best about Keen.io?

The service does do a good job at being able to track usage and customize events that are being sent to it. It is also really good at being able to access that data Review collected by and hosted on G2.com.

What do you dislike about Keen.io?

the "Explore data" feature is very nice to be able to get a quick view of the data, but it would be much more helpful if you could also export the data in a much more viewable way. Unfortunately when you do try to use the export on the data explorer, it messes up the formatting pretty bad making it very difficult to use in a useful way. Review collected by and hosted on G2.com.

Questions about Keen.io? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is Keen.io used for?

0 Upvotes
0
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Ryan C.
RC
Ryan Cole
•
Last activity over 6 years ago

Skeezy billing practices?

2 Upvotes
1
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Pricing Options

Pricing provided by Keen.io.

Free

$0.00

Team

$149.00
Flat Rate Per Month

Business

$699.00
Flat Rate Per Month
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