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At a Glance
Market Segments
Small-Business (75.0% of reviews)
Mid-Market (60.7% of reviews)
Entry-Level Pricing
$0/mo
No pricing available
Keen.io
Star Rating
(12)4.4 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$0/mo
Browse all 3 pricing plansLooker
Star Rating
(1,580)4.4 out of 5
Market Segments
Mid-Market (60.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about LookerSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Keen.io excels in real-time reporting with a score of 8.4, allowing businesses to make timely decisions based on current data. In contrast, Looker also offers strong reporting capabilities but scores slightly lower at 8.0 for real-time updating, which may affect the immediacy of insights.
- Reviewers mention that Looker shines in data visualization, scoring 8.3, particularly for its interactive dashboards and graphs and charts. Keen.io, while competent, scores lower in these areas, indicating that users may find Looker more visually appealing and easier to interpret data.
- G2 users highlight Keen.io's strong quality of support with a score of 9.1, suggesting that users feel well-supported and valued. Looker, while still providing good support, scores 8.7, indicating that there may be room for improvement in customer service responsiveness.
- Users on G2 report that Looker offers superior data governance features, scoring 8.3, which is crucial for organizations needing to manage data compliance and security effectively. Keen.io, with a score of 8.4 in connectors, may not provide the same level of governance, which could be a concern for data-sensitive businesses.
- Reviewers mention that Keen.io's custom reports and dashboards feature is highly rated at 9.0, allowing users to tailor their analytics experience. Looker, while offering customization, scores lower in this area, which may limit flexibility for users needing specific reporting formats.
- Users say that Looker’s data modeling and blending capabilities are robust, scoring 8.5, which is essential for complex data analysis. Keen.io, while effective, scores slightly lower in data transformation at 8.4, indicating that users may find Looker more suitable for intricate data tasks.
Pricing
Entry-Level Pricing
Keen.io
Free
$0/mo
Unlimited event streaming and full-featured access for 30 days, then free plan event limits forever.
- 1,000 events
- 100 queries
- Unlimited visualizations
Looker
No pricing availableFree Trial
Keen.io
Free Trial is available
Looker
Free Trial is available
Ratings
Meets Requirements
8.5
12
8.7
1,082
Ease of Use
8.1
12
8.2
1,087
Ease of Setup
7.7
5
8.2
566
Ease of Admin
8.0
5
8.3
429
Quality of Support
9.1
11
8.6
920
Has the product been a good partner in doing business?
9.3
5
8.9
407
Product Direction (% positive)
8.1
12
8.8
1,014
Features by Category
Reports
7.4
7
|
Verified
8.6
657
|
Verified
6.9
6
|
Verified
8.2
614
|
Verified
7.8
10
|
Verified
8.2
653
|
Verified
7.3
5
|
Verified
8.3
526
|
Verified
8.3
8
|
Verified
8.7
655
|
Verified
Self Service
8.0
5
|
Verified
8.4
619
|
Verified
8.1
8
|
Verified
8.6
635
|
Verified
8.1
7
|
Verified
8.4
608
|
Verified
Feature Not Available
8.1
614
|
Verified
Feature Not Available
8.3
586
|
Verified
Feature Not Available
7.7
499
|
Verified
Advanced Analytics
Not enough data
7.6
428
|
Verified
Not enough data
8.4
627
|
Verified
Not enough data
8.0
510
|
Verified
Building Reports
Not enough data
8.3
384
|
Verified
Not enough data
8.3
392
|
Verified
Not enough data
8.0
354
|
Verified
Not enough data
8.1
328
|
Verified
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
7.4
7
|
Verified
8.6
657
|
Verified
6.9
6
|
Verified
8.2
614
|
Verified
7.8
10
|
Verified
8.2
653
|
Verified
7.3
5
|
Verified
8.3
526
|
Verified
8.3
8
|
Verified
8.7
655
|
Verified
Reports
Not enough data
8.5
108
Not enough data
8.5
107
Not enough data
8.0
102
Generative AI
Not enough data
7.0
101
Not enough data
7.1
101
Visualization
Not enough data
8.5
111
Not enough data
8.4
110
Not enough data
8.6
111
Not enough data
8.3
110
Data Updates
Not enough data
8.1
108
Not enough data
8.3
106
Collaboration
Not enough data
8.4
107
Not enough data
8.0
107
Not enough data
8.0
103
Data Updates
Not enough data
7.9
138
Not enough data
8.0
141
Not enough data
8.5
144
Reports
7.4
7
|
Verified
8.6
657
|
Verified
6.9
6
|
Verified
8.2
614
|
Verified
7.8
10
|
Verified
8.2
653
|
Verified
7.3
5
|
Verified
8.3
526
|
Verified
8.3
8
|
Verified
8.7
655
|
Verified
Data Preparation
Not enough data
8.4
281
|
Verified
Not enough data
8.2
259
|
Verified
Data Modeling and Blending
Not enough data
8.4
309
|
Verified
Not enough data
8.7
326
|
Verified
Not enough data
8.3
309
|
Verified
Generative AI
Not enough data
7.1
88
Not enough data
7.1
86
Agentic AI - Analytics Platforms
Not enough data
7.2
39
Not enough data
7.3
38
Not enough data
7.3
38
Not enough data
7.1
39
Not enough data
7.3
39
Not enough data
7.4
38
Not enough data
7.6
37
Self Service
8.0
5
|
Verified
8.4
619
|
Verified
8.1
8
|
Verified
8.6
635
|
Verified
8.1
7
|
Verified
8.4
608
|
Verified
Feature Not Available
8.1
614
|
Verified
Feature Not Available
8.3
586
|
Verified
Feature Not Available
7.7
499
|
Verified
Deployment & Integration - Analytics Platforms
Not enough data
8.0
35
Not enough data
8.1
34
Not enough data
7.7
33
Not enough data
8.3
34
Advanced Analytics
Not enough data
7.6
428
|
Verified
Not enough data
8.4
627
|
Verified
Not enough data
8.0
510
|
Verified
Performance & Scalability - Analytics Platforms
Not enough data
8.1
35
Not enough data
7.9
34
Advanced Analytics & Modeling - Analytics Platforms
Not enough data
7.8
34
Not enough data
7.2
34
Not enough data
7.3
34
Agentic AI Capabilities - Analytics Platforms
Not enough data
7.2
34
Not enough data
7.5
34
Not enough data
7.7
34
Not enough data
7.4
34
Personalized Intelligence - Analytics Platforms
Not enough data
7.7
34
Not enough data
7.2
35
Not enough data
7.6
34
Building Reports
Not enough data
8.3
384
|
Verified
Not enough data
8.3
392
|
Verified
Not enough data
8.0
354
|
Verified
Not enough data
8.1
328
|
Verified
Reports
7.4
7
|
Verified
8.6
657
|
Verified
6.9
6
|
Verified
8.2
614
|
Verified
7.8
10
|
Verified
8.2
653
|
Verified
7.3
5
|
Verified
8.3
526
|
Verified
8.3
8
|
Verified
8.7
655
|
Verified
Self Service
8.0
5
|
Verified
8.4
619
|
Verified
8.1
8
|
Verified
8.6
635
|
Verified
8.1
7
|
Verified
8.4
608
|
Verified
Feature Not Available
8.1
614
|
Verified
Feature Not Available
8.3
586
|
Verified
Feature Not Available
7.7
499
|
Verified
Building Reports
Not enough data
8.3
384
|
Verified
Not enough data
8.3
392
|
Verified
Not enough data
8.0
354
|
Verified
Not enough data
8.1
328
|
Verified
Metrics
Not enough data
8.8
238
Not enough data
8.7
238
Not enough data
8.4
223
Not enough data
8.3
225
Not enough data
8.4
214
Not enough data
8.3
224
Not enough data
8.4
218
Not enough data
8.5
229
Not enough data
8.3
221
Reporting
Not enough data
8.4
240
Not enough data
Feature Not Available
Not enough data
8.6
241
Not enough data
8.5
244
Not enough data
8.1
198
Not enough data
8.4
204
Not enough data
9.0
253
Other
Not enough data
8.7
225
Not enough data
8.6
208
Not enough data
8.4
200
Not enough data
8.7
215
Not enough data
8.7
206
Not enough data
8.2
178
Not enough data
8.3
190
Agentic AI - Digital Analytics
Not enough data
7.6
16
Not enough data
7.8
15
Not enough data
7.8
16
Not enough data
7.9
16
Administration
Not enough data
8.4
216
Not enough data
8.3
193
Not enough data
8.5
245
Not enough data
8.6
239
Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
7.0
11
Not enough data
7.6
11
Not enough data
6.7
11
Not enough data
7.4
12
Not enough data
7.3
11
Data Sourcing
Not enough data
8.8
203
Not enough data
8.8
220
Not enough data
8.6
188
Not enough data
8.8
224
Not enough data
8.7
208
Predictive Analytics
Not enough data
8.3
152
Not enough data
8.2
148
Not enough data
8.2
146
Not enough data
8.0
164
Sales Management
Not enough data
8.4
161
Not enough data
8.2
140
Not enough data
8.6
170
Not enough data
8.7
168
Marketing Operations
Not enough data
8.6
222
|
Verified
Not enough data
8.7
241
|
Verified
Not enough data
8.5
227
|
Verified
Not enough data
8.9
244
|
Verified
Feature Not Available
8.3
129
Feature Not Available
Feature Not Available
Campaign Activity
Not enough data
8.6
230
|
Verified
Not enough data
8.8
260
|
Verified
Not enough data
8.5
212
|
Verified
Not enough data
8.5
213
|
Verified
Not enough data
8.4
199
|
Verified
Not enough data
7.9
119
|
Verified
Agentic AI - Marketing Analytics
Not enough data
6.8
14
Not enough data
7.7
15
Not enough data
7.4
15
Categories
Categories
Shared Categories
Keen.io and Looker are categorized as Marketing Analytics and Embedded Business Intelligence
Unique Categories
Keen.io is categorized as Product Analytics and Stream Analytics
Looker is categorized as Sales Analytics, Analytics Platforms, Digital Analytics, and Data Visualization
Reviews
Reviewers' Company Size
Keen.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Looker
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
41.7%
Marketing and Advertising
16.7%
Information Technology and Services
16.7%
Internet
8.3%
Food & Beverages
8.3%
Other
8.3%
Computer Software
11.7%
Information Technology and Services
11.1%
Marketing and Advertising
8.3%
Financial Services
7.7%
Internet
6.2%
Other
55.2%
Discussions
Skeezy billing practices?
1 Comment
RS
I had a similar experience, unfortunately. I ultimately never got a refund but was given a window to migrate my data off and cancel my account without...Read more
Keen.io has no more discussions with answers
Is looker an ETL tool?
3 Comments
AP
No, Looker is not an ETL tool. It is a Business Intelligence (BI) and Data Analytics platform that helps users visualize, explore and analyze data.Read more
Best way to start on visualizations?
2 Comments
AG
Looker has a built-in set of visualizations that you can automatically apply to any dataset that they work with. Once you setup your initial connection to a...Read more
Which databases does Looker work with?
1 Comment
Official Response from Looker
Looker works with any SQL readable data store, including Hadoop. Looker sits in-database allowing you to access all of your row level data and leverage the...Read more
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