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At a Glance
Market Segments
Mid-Market (46.9% of reviews)
Small-Business (75.0% of reviews)
Entry-Level Pricing
Free
$0/mo
Amplitude Analytics
Star Rating
(2,617)4.5 out of 5
Market Segments
Mid-Market (46.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansKeen.io
Star Rating
(12)4.4 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$0/mo
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Keen.io excels in Quality of Support with a score of 9.1, indicating that users find the support team responsive and helpful. In contrast, Amplitude Analytics has a lower score of 8.5 in this area, suggesting that while support is adequate, it may not be as robust as Keen.io's.
- Reviewers mention that Keen.io's Reports Interface received a score of 7.4, which indicates some limitations in usability and functionality. Amplitude Analytics, however, does not have a specific score listed for this feature, but users generally find its reporting capabilities more comprehensive and user-friendly.
- G2 users highlight that Amplitude Analytics shines in Custom Event Tracking with a score of 8.9, allowing for detailed tracking of user interactions. Keen.io also performs well in this area with a score of 8.8, but users on G2 suggest that Amplitude's implementation is more intuitive and easier to set up.
- Users say that Amplitude Analytics offers superior Retention metrics with a score of 8.4, which helps businesses understand user engagement over time. Keen.io's retention score is slightly lower at 8.2, indicating that while it provides valuable insights, it may not be as effective as Amplitude's offerings.
- Reviewers mention that Keen.io's Ease of Setup is rated at 7.7, which some users find to be a bit cumbersome. In contrast, Amplitude Analytics scores 8.0 in this area, suggesting a smoother onboarding experience that users appreciate.
- Users report that Amplitude Analytics excels in Conversions with a score of 9.0, indicating a strong capability to track and analyze conversion rates effectively. Keen.io also performs well with a score of 8.9, but users feel that Amplitude provides more actionable insights for improving conversion strategies.
Pricing
Entry-Level Pricing
Amplitude Analytics
Starter
Free
Get a taste of Amplitude for individuals, explorers, and early startups. The Starter plan includes:
- Starter templates
- Foundational product analytics
- Campaign reporting
Keen.io
Free
$0/mo
Unlimited event streaming and full-featured access for 30 days, then free plan event limits forever.
- 1,000 events
- 100 queries
- Unlimited visualizations
Free Trial
Amplitude Analytics
Free Trial is available
Keen.io
Free Trial is available
Ratings
Meets Requirements
8.5
1,990
8.5
12
Ease of Use
8.3
2,008
8.1
12
Ease of Setup
7.9
859
7.7
5
Ease of Admin
8.4
617
8.0
5
Quality of Support
8.4
1,528
9.1
11
Has the product been a good partner in doing business?
8.7
589
9.3
5
Product Direction (% positive)
8.6
1,827
8.1
12
Features by Category
Reports
Not enough data
7.4
7
|
Verified
Not enough data
6.9
6
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
8.3
8
|
Verified
Self Service
Not enough data
8.0
5
|
Verified
Not enough data
8.1
8
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reports
Not enough data
7.4
7
|
Verified
Not enough data
6.9
6
|
Verified
Not enough data
7.8
10
|
Verified
Not enough data
7.3
5
|
Verified
Not enough data
8.3
8
|
Verified
Self Service
Not enough data
8.0
5
|
Verified
Not enough data
8.1
8
|
Verified
Not enough data
8.1
7
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
8.5
688
Not enough data
8.5
679
Not enough data
7.9
634
Not enough data
8.8
709
Not enough data
8.8
713
Not enough data
8.2
659
Not enough data
8.1
625
Not enough data
8.8
689
Not enough data
8.9
707
Not enough data
Reporting
8.5
666
Not enough data
8.3
611
Not enough data
8.1
580
Not enough data
8.6
679
Not enough data
8.2
562
Not enough data
8.2
570
Not enough data
8.6
686
Not enough data
Other
8.5
658
Not enough data
7.7
490
Not enough data
7.6
447
Not enough data
7.8
532
Not enough data
7.8
430
Not enough data
7.3
391
Not enough data
7.6
403
Not enough data
Agentic AI - Digital Analytics
6.6
55
Not enough data
7.1
56
Not enough data
6.8
57
Not enough data
7.6
56
Not enough data
Administration
8.1
598
Not enough data
8.0
540
Not enough data
8.5
700
Not enough data
8.6
723
Not enough data
User Identification
7.8
610
Not enough data
8.8
767
Not enough data
8.3
663
Not enough data
Tracking & Reporting
8.9
796
Not enough data
8.6
734
Not enough data
7.9
649
Not enough data
8.6
788
Not enough data
8.1
770
Not enough data
8.8
760
Not enough data
Metrics
8.6
660
Not enough data
7.7
542
Not enough data
8.4
638
Not enough data
8.3
577
Not enough data
9.0
660
Not enough data
Product Analytics
8.3
1036
Not enough data
8.7
1203
Not enough data
8.5
1165
Not enough data
8.8
1218
Not enough data
7.1
822
Not enough data
8.0
948
Not enough data
7.0
727
Not enough data
7.7
911
Not enough data
Agentic AI - Product Analytics
6.1
169
Not enough data
6.7
168
Not enough data
6.3
168
Not enough data
6.3
168
Not enough data
Marketing Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Campaign Activity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Metrics
8.6
660
Not enough data
7.7
542
Not enough data
8.4
638
Not enough data
8.3
577
Not enough data
9.0
660
Not enough data
Categories
Categories
Shared Categories
Amplitude Analytics and Keen.io are categorized as Product Analytics
Reviews
Reviewers' Company Size
Amplitude Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Keen.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.4%
Information Technology and Services
13.9%
Financial Services
10.1%
Internet
4.6%
Health, Wellness and Fitness
4.0%
Other
49.0%
Computer Software
41.7%
Marketing and Advertising
16.7%
Information Technology and Services
16.7%
Internet
8.3%
Food & Beverages
8.3%
Other
8.3%
Discussions
What does amplitude software do?
2 Comments
ML
It is a data visualization tool for product analytics.Read more
I'm not sure how many monthly events I'll need. How can I estimate my event volume?
1 Comment
Official Response from Amplitude Analytics
This number depends on several factors, but generally it's calculated by multiplying your number of monthly active users by an estimate of the average number...Read more
What counts as an event, and how do I send data to Amplitude?
1 Comment
Official Response from Amplitude Analytics
An event is an action that a user takes in your product, like ‘Create account’, ‘Add to cart’, or ‘Share photo’. It could also be an event that occurs in...Read more
Skeezy billing practices?
1 Comment
RS
I had a similar experience, unfortunately. I ultimately never got a refund but was given a window to migrate my data off and cancel my account without...Read more
Keen.io has no more discussions with answers
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