org chart view and the bio section of the profile Review collected by and hosted on G2.com.
not scalable for our org - slow at times Review collected by and hosted on G2.com.
org chart view and the bio section of the profile Review collected by and hosted on G2.com.
not scalable for our org - slow at times Review collected by and hosted on G2.com.
The supportive team at sapling that helped answer all of our questions Review collected by and hosted on G2.com.
Sometimes the platform crashes or loads slowly Review collected by and hosted on G2.com.

Sapling has a great way to build workflows. This allows my team to be able to keep things in order without having to communicate every task. Review collected by and hosted on G2.com.
There is a lack of features that I am used to seeing in other HRIS platforms. Most have to do with ease of use. Why can't I easily go between employee profiles for example? I either have to search for each employee or go back to the people page. Review collected by and hosted on G2.com.
I really like the user experience where everything is easy to navigate. I really would like to see a tab for documentation for FAQ troubleshooting, and new features. Review collected by and hosted on G2.com.
the support team is slow in responding, also the Workflows automation is not fully integrated. I would love to see where I can create a flow to send an email to a new user and be interactive.
For example: in the workflow- for new hires, we send them an email asking if they are familiar with Computers Mac OS. -> In the email, they will click either a yes or no button. -> Based on the answer there will be another email sent with a set of documents. (If YES- send instructions X, Y, Z. If NO- Send Instructions Y, Z) that way they can then open those documents to configure their own computer before their start date. Review collected by and hosted on G2.com.
Easy to pick it up without any formal training. Reports are fairly easy to run as well. Review collected by and hosted on G2.com.
Lack of support from the Sapling team when we need to build something new or integrate Sapling with another system. Very slow (over months) without any progress. The org chart feature is really clunky. Review collected by and hosted on G2.com.
Hi there,
We are sorry to hear that Sapling is not meeting your expectations at this time. We recently received many reviews highlighting our great support team. We would love to schedule a chat to learn how we can support you and your team better. Please email us at support@trysapling.com
Thanks again for your review,
Ciara Slattery, Senior Marketing Manager
User friendly platform, task manager, makes on-boarding/off boarding easy Review collected by and hosted on G2.com.
Time off request doesn't sync well with ADP Review collected by and hosted on G2.com.
The actual interface and some of the options available in the onboarding module that allow us to create custom workflows. I also like the ease of changing/updating profile info. Review collected by and hosted on G2.com.
We need WAY more options for merge fields in automated letters. There are literally like 8 choices. We also need some customization for the profile and better integration with our payroll system. Review collected by and hosted on G2.com.

Decent integrations - for example the Slack integration. The Onboarding flow has to be the best that we've ever used, and our newly joined employees praise it, we have to put that on Sapling. Really great Review collected by and hosted on G2.com.
Sooooo slow. For a couple of years Sapling has been talking about rewriting their code to speed things up - but that hasn't happened yet. The platform is just incredibly slow. Review collected by and hosted on G2.com.
I find things where I expect to find them - intuitive! That prevents frustration, and increases the odds I'll use Sapling to find the information I need. Review collected by and hosted on G2.com.
There isn't any specific feature that I dislike. As an end user, I appreciate having list of tasks easily accessible. As an administrator, I appreciate being able to find what I need. Review collected by and hosted on G2.com.
I like the ease of use of Sapling and the easy functionality/user interface. Review collected by and hosted on G2.com.
I wish it were easier to un-do completed tasks and able to assign tasks to multiple people or a group of people rather than only a single individual. Review collected by and hosted on G2.com.
Hello,
Thanks very much for leaving Sapling a five star review! We’re glad your team enjoys Sapling intuitive interface and ease of use.
It’s really simple to undo a completed task. Within your completed task list simply click on the check box to deselect it. This will move the task from the ‘Complete’ list to the ‘Incomplete’ list.
Tasks can also easily be assigned to multiple people, for example an entire team, or all staff in a particular geographic location. I’m attaching a link that shares more detail on this.
Thanks again for your review,
Ciara Slattery, Senior Marketing Manager
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