Juicebox Features

Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.

Enables users to view and transact business with the same content in multiple languages and currencies.

Grant access to select data, features, objects, etc. based on the users, user role, and groups.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Access software remotely via mobile devices

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track employee/learner's progression through training programs

Allows employees to set and manage work or career related goals

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal

Access software remotely via mobile devices

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Use a dashboard to view benefits that are selected by employees or offered by employers

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Organize and manage the accomplishments and development of employees or performance of applications or systems

Tools to find, assess, and hire suitable candidates for a job within an organization

Track and manage adherence to policies for any service, product, process, or supplier

Track employee/learner's progression through training programs

Track and manage schedules and meetings via an integrated calendar

Track employee schedules, availability, and performance across projects and tasks

Create orientation programs for new employees or students

Create, manage and track all task activities and progression

Automates core HR functions such as talent management, employee evaluation and learning management

Managing service requests, incidents, IT issues & support with a ticketing system

Access software remotely via mobile devices

Manage employee salary processes, data, taxes, and records administration efficiently

Store, manage, and track all electronic documents in a centralized location

Create, share, and manage the distribution of job descriptions/duties

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Access software remotely via mobile devices

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Set up connections to third-party platforms to improve business processes

Creation, administration, and evaluation of assessments or tests

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Access software remotely via mobile devices

Addition of necessary external data, applications, tools, or features

Create and manage internal campaigns to improve company culture or business strategy.

Create, design and manage workflows for repetitive tasks

Enable students, customers or employees to engage with each other in a particular space online or offline

Manage and track employee referrals for open job positions

Build, track, and maintain relationships with candidates

Create, design and manage workflows for repetitive tasks

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage advertising space and its sales within your network or publication

Track, manage and store the applications of potential future members, customers or candidates

Manage, store and organize emails within the system or via third-party apps

Manage and track all job information and associated tasks

Track products that are for sale at a reduced price or part of coupon promotions

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Create, save, and store files

Manage and track all job information and associated tasks

Manage and store data in a database

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Track employee schedules, availability, and performance across projects and tasks

Automates core HR functions such as talent management, employee evaluation and learning management

Catalog, manage, and develop employee skill sets

Organize and manage the accomplishments and development of employees or performance of applications or systems

Track and manage adherence to policies for any service, product, process, or supplier

Create, share, and manage the distribution of job descriptions/duties

Create, share, and manage the distribution of job descriptions/duties

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Set up connections to third-party platforms to improve business processes

Allows business to edit conversations to meet the unique needs of one's business.

Gives users the ability to update systems, like CRM, based on conversations.

Allows users to maintain and observe the accuracy and viability of Intelligent Virtual Assistants.

Editing tool that allows users to drag and drop images, icons, widgets, or other components

Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority.

Connects to external systems and applications as needed to complete workflows.

Provides analytics tools that reveal important business metrics and track progress.

Is accessible from a mobile device and by users on the go.

Active reporting of data and metrics

Provides analytics tools that reveal important business metrics and track progress.

Connects to external systems and applications as needed to complete team workflows.

Is consistently available (uptime) and allows users to complete tasks reliably.

Is consistently available (uptime) and allows users to complete tasks reliably.

Provides tools to track and measure application performance

Provides pre-built or customizable performance reports

Is accessible from a mobile device and by users on the go.

Has a centralized dashboard for users to interact with

Provides task prioritization and management abilities

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track an affiliate partner's promotion of a product or service and any associated sales

Manages incentive programs such as profit sharing, stock awards, and individual bonus plans

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Design, communicate, and distribute incentives to perform a specific action

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Track products that are for sale at a reduced price or part of coupon promotions

Strategize and implement rewards for returning customers, employees and other members

Tracking, calculating, and paying commissions and earnings to employees

Manage and track employee referrals for open job positions

Manage, organize, and store contact information

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Import and export data to and from software applications

Market event via social media tools

Manage the process of attracting and converting business prospects into leads

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Customizable templates for referral documents, emails, and sharable links

For customer referral programs / referral marketing products

Products that allow employees to make referrals for open job positions

Manage multiple campaigns in one system

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Pre-designed layouts that can be customized to match preferences and requirements

Automatically identify and save contact information of potential customers

Add customized logos and colors to align with company branding

Tracks metrics that provide insight into how a user interacts with any interface or product

Track and document all activities across devices, networks, and other systems

Games or game-like elements to track progress and reward accomplishments

Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels

Create and send email blasts/campaigns

Use AI to generate content in the form of text, images, videos, etc.

Alter the layout and content of reports

Identify and prevent suspicious activity

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Log and store the source of contacts/leads

Process of dividing customers into groups based on common characteristics

Track and interpret campaign performance metrics

Has a centralized dashboard for users to interact with

Provides a cloud based version of the platform

Is accessible from a mobile device and by users on the go.

Create, manage, and send invoices or bills to customers

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A searchable repository of candidate profiles

Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Create and send email blasts/campaigns

A collection of records that can be retrieved based on specific queries

Timed notification for any upcoming task, deadline, appointment, or activity

Ensure compliance with the General Data Protection Regulation protocols

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences

Import and export data to and from software applications

Designed to be used by external or 3rd party recruiting or staffing firms

Process used by hiring managers to get more information about a candidate by contacting previous employers

Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more

Designed to be used by internal recruiters or HR hiring managers

Request a new hire, explain the need, and determine available budget

Provides a channel for team members to share media files, communicate, and work together

Researching and validating a person's criminal, educational, job or financial records

Add customized logos and colors to align with company branding

Create, design and manage workflows for repetitive tasks

Set up connections to third-party platforms to improve business processes

Store and organize documents in a centralized system

Gauge satisfaction and receive information for improvement and success

Record employee's benefit plans and selections throughout career progression

Define levels of authorization for access to specific files or systems

Manage employee salary processes, data, taxes, and records administration efficiently

Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Pre-made examples and templates for emails

Centralized storage for employee data, records, and performance metrics

Track the attendance of specific individuals or groups

Analyze and gain insights into data in real-time

Organize and manage the accomplishments and development of employees or performance of applications or systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Electronic storage of staff/employee contact information and job status in a centralized repository

Active reporting of data and metrics

Store, manage, and track all electronic documents in a centralized location

Diagram that shows the structure of an organization and the relationships between parts

Review data from past periods to reveal recurring tendencies and predict future performance

Track employee schedules, availability, and performance across projects and tasks

Integrate with Talent Managment software to better track learners progress and training sessions

Gateway through which employees can access the system

Online portal where employees can access and track their own information

Process of familiarizing new employees with the company, their position, and responsibilities

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Graphical representation of data

Evaluation process that provides feedback on an employee's job performance

Create, manage and track all task activities and progression

Generate one-off reports that meet information requirements

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Import and export data to and from software applications

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Tools to find, assess, and hire suitable candidates for a job within an organization

Application programming interface that allows for integration with other systems/databases

Request, track, and manage time off requests and vacation time

Planning, tracking and developing internal talent for future key position filling

Analyzing historical and current data and generating a model to help predict future outcomes.

Alter the layout and content of reports

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Track employee/learner's progression through training programs

Create and administer polls and surveys

Manage and track employee attendance

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Document completed by employee to assist with career and personal development to reach short term and long term goals

Process of enhancing skills & experiences for continuous professional growth & advancement

Manage the process of evaluating documents or requests submitted for approval

Add customized logos and colors to align with company branding

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Timed notification for any upcoming task, deadline, appointment, or activity

Pre-designed layouts that can be customized to match preferences and requirements

Centralized storage for employee data, records, and performance metrics

Tools to improve and measure employee satisfaction and involvement

Facilitate training materials that help employees grow and progress in their positions

Application programming interface that allows for integration with other systems/databases

Multiple agents work together, share tasks, and coordinate to achieve common goals.

Collection of processes, policies, and standards to manage the storage & usability of enterprise data

Process of carefully designing and constructing prompts or input instructions to achieve desired behaviors or outputs from AI models

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Build applications without the use of code

Track revisions and updates made to files and navigate between different versions

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Model the varying behavior of a system over time through diagrams

Application programming interface that allows for integration with other systems/databases

Store and save retrievable data

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage a growing amount of work to meet increased demand without compromising performance

Manage budgets, track and optimize spending and align capacity to workload demand

Plan availability and assign specific time slots for tasks and resources

Interact with agents using conversational language

Define levels of authorization for access to specific files or systems

Ability to interact with various large language models, such as GPT-4, Claude 3, Gemini, Llama 3, and more

Identify which applications need to exchange data and enable these data connections

Flexible architecture allowing tailored configurations

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Tools for the systematic analysis of various types of data or statistics

Helps understand a user's intentions/actions

Interprets what a user is doing based on context and helps guide them through the process.

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Bots that work alongside humans on tasks that cannot be fully automated

Assemble applications and processes by dragging over and arranging pre-built components

Used as a promotional or demonstration tool in sales and marketing presentations

Use AI to generate content in the form of text, images, videos, etc.

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Set up connections to third-party platforms to improve business processes

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data.

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Track and manage adherence to policies for any service, product, process, or supplier

Automatic reply functionality for incoming messages

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Transfer queries and organize messages between agents

Adjust communications based on previous interactions or personal preferences

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Program systems that assist users with their daily administrative responsibilities

AI-based platform which conducts a conversation via auditory or textual methods

Train your system to interpret and transcribe voice messages

View and track pertinent metrics to find patterns and gain insights from data

Create, manage and track all task activities and progression

Initiate interactions with customers by proactively starting conversations or providing informational content

Software program that continuously adjusts its behavior based on observed data

Configure existing workflows to meet your organization's needs

Automate processes from start to finish without human assistance

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Streamlining repetitive tasks and activities through automated and predefined workflows

Managing and resolving errors that occur during program execution to maintain stability

Automates some or all operation related tasks

Provides robust sharing options for communication with both internal and external stakeholders.

Has a centralized dashboard for users to interact with

Provides talent management features such as career pathing and development, retention, and employee experience.

Provides recruiting solutions that promote hiring for diversity.

Additional applications can be built on top of the AI model.

Provides talent acquisition features such as recruiting, candidate screening, candidate experience, and so on.

Offers AI-assisted proctering.

Provides AI-driven or optimized assessments.

Creation, administration, and evaluation of assessments or tests

Track employee schedules, availability, and performance across projects and tasks

Manage, store and organize emails within the system or via third-party apps

Tools to find, assess, and hire suitable candidates for a job within an organization

Track and manage adherence to policies for any service, product, process, or supplier

Track employee/learner's progression through training programs

Automates core HR functions such as talent management, employee evaluation and learning management

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Catalog, manage, and develop employee skill sets

Create, design and manage workflows for repetitive tasks

Organize and manage the accomplishments and development of employees or performance of applications or systems

Manage mentoring programs: registration, pairing, curriculum, and reporting

Create and track interviews with a reminder system

Search broad candidate pool to recruit passive talent

Ability to post job descriptions and allow candidates to apply within software or on company's website.

Coordinates interview scheduling via email, phone, or text

Provides tools to track and analyze candidate applications throughout predetermined stages of the recruiting process.

Connects to external systems and applications as needed to complete workflows.

Is consistently available (uptime) and allows users to complete tasks reliably.

Assists with tasks that require specialist assistance.

Tasks that typically require manual effort are automated.

Find important content or files using keywords, metadata, tags, etc.

Has a centralized dashboard for users to interact with

Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise.

Analytics tools reveal important business metrics.

Search broad candidate pool to recruit passive talent

Coordinates interview scheduling via email, phone, or text

Provides tools to track and analyze candidate applications throughout predetermined stages of the recruiting process.

Automates some or all operation related tasks

Provides robust sharing options for communication with both internal and external stakeholders.

Allows administrators to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.

Provides personalized responses to interlocator based on segmentation or past responses.

Has tools (e.g. dashboards and reports) to better understand conversations Intelligent Virtual Assistants have had.

Can have a natural, human-like conversation with an interlocator.

Manage and support multiple languages

Score cards visually track key performance indicators (KPIs)

Reports can be customized based on the intended audience, available data, length, and depth

The outputs of reports are customizable in using graphs and charts

Real-time up to date outputs can be created to provide information to decision makers and leadership

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Raw data is able to be filtered into outputs with only the data useful for the analysis

Data structured as ratio, interval, ordinal, or nominal can be interpreted with the appropriate outputs

Change the data format into csv., html, xml, etc.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Provides the ability to generate images from a text prompt.

Allows users to generate text based on a text prompt.

Converts images into a textual description, identifying key elements.

Use AI to generate content in the form of text, images, videos, etc.

Allows users to automate responses to customer inquiries across various channels.

Allows users to automate responses to customer inquiries across various channels.

Allows users to automate the process of generating and qualifying sales leads.

Allows users to automate the handling, processing, and management of documents.

Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.

Process and analyze human language in text or audio form

Generative AI can generate synthetic data and simulate scenarios for training and testing purposes.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Provides the AI agent the ability to execute tasks without requiring constant user input.

Allows the AI agent to identify and resolve issues without user intervention.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Ability to break down and plan multi-step processes

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Makes informed choices based on available data and objectives

Identifies best-fit candidates by comparing job requirements with AI-derived insights from candidate data.

Uses AI across the full recruiting lifecycle including sourcing, matching, screening, engagement, scheduling, and recruiter decision support.

Improves AI accuracy over time by using and adapting new information from hiring data, recruiter input, or labor market trends.

Ensures human can review and validate all the AI-driven hiring functionalities, and adjust, or override AI-driven candidate recommendations and make final hiring decisions.

Conducts and evaluates candidate interviews or assessments using AI to interpret responses, identify patterns, and generate structured feedback.

Creates or enhances job descriptions using AI by analyzing role requirements, relevant skills, and market insights.

Coordinates interview times by syncing calendars and availability using AI-based scheduling tools.

Allows candidate to interact with chatbots or virtual interviewers to answer questions or submit information.

Uses AI to streamline and manage email or message sequences to automate candidate communication, outreach, and follow-ups.

Surface actionable suggestions to recruiters for candidate selection or hiring improvements based on AI analysis of recruiting data.

Uses AI to evaluate resumes and application data to automatically sort candidates by likelihood of success in a role.

Uses AI to generate candidate scores using customizable or dynamic metrics such as skills match, experience, or assessment data.

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Tools to find, assess, and hire suitable candidates for a job within an organization

Software program that continuously adjusts its behavior based on observed data

Plan, organize and set up the date, time and location of a candidate's individualized interview

Tools that provide relevant information at specific times to support judgments and courses of action

Creation, administration, and evaluation of assessments or tests

Create, share, and manage the distribution of job descriptions/duties

Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority.

Recruiting, tracking, and interviewing candidates and onboarding/training new employees

Use AI scoring and automated scorecards, and generate AI insights on candidates and the hiring process

Run synchronous or asynchronous video interviews

Allows the AI agent to tailor outreach messages based on customer profiles or past interactions.

Create and track interviews with a reminder system

Automates the extraction and analysis of key information from resumes or CVs