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How would you rate your experience with Threads?
Notes
Allows users to leave notes or comments on emails or relevant cases. This feature was mentioned in 10 Threads reviews.
Internal Discussion
As reported in 10 Threads reviews. Provides a dedicated space or a thread feature that allows for long-form discussion.
Assignments and Tasks
Based on 10 Threads reviews. Offer in-application assignment and task tracking functionality.
Workflows
Based on 10 Threads reviews. Allows users to create and follow predetermined workflows attached to actions.
Templates
Based on 10 Threads reviews. Allows users to create canned answers or templates for email responses.
Integrations
Integrates without outside software to provide additional functionality or pull information.
Tagging System
Based on 10 Threads reviews. Provides a tagging system to allow users to sort emails by relevant subject.
Trends
Analyzes trends in email content and resolution. 10 reviewers of Threads have provided feedback on this feature.
Performance Tracking
As reported in 10 Threads reviews. Tracks performance and productivity of users inside the application.
Email Tracking
As reported in 10 Threads reviews. Tracks email analytics like emails opened, how long the email was opened for, etc.
Dictation
Provides dictation capabilities.
Accuracy
Gives the user a reliable and accurate transcription of the text.
Speaker Identification
Identifies and differentiates between different speakers.
Timecode Management
Provides timestamps for the transcription and gives the user the ability to alter them.
Closed Captioning
Allows for transcription to be displayed as closed captioning for a video.
Custom Dictionary
Ability to add words or phrases to a custom dictionary for transcription.
Collaboration
Have the ability to share your project and grant collaborators access to comment or edit.
Spell Check and Punctuation
Provides spell checking and punctuation, such as commas, periods, and question marks.
Text Editing
Facilitates the editing of transcription via a text editor.
Translation
Allows for the translation of the transcribed text.
Data Security
Gives the user a secure platform for transcription which does not scrape data or compromise user data.
API
Provides an API to port the transcription into external applications.
Voice Files
Supports uploading recorded voice data into the solution.
Live Captioning
Allows for the user to incorporate live transcription into video footage.
Integrates With Existing Applications
Integrates with existing applications to allow for seamless transcription of audio.
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Decision Making
Makes informed choices based on available data and objectives
Cross-system Integration
Works across multiple software systems or databases
