Jotform Sign Reviews & Product Details

Jotform's most helpful too is their ability to handle complex plugins like connecting to my Emil client and creating a customer profile through automation, and tools such as the ability for my customers to upload files from their computer to my form. It's a robust form builder that is easy to integrate and reliable to use. Review collected by and hosted on G2.com.

I do think that Jotform requires a learning curve to get the most out of it, but it's free trial is a good introduction to test. It can be highly customizable, and their help center is an aid to figure out complex functionality, but at times I am left with unanswered questions. Thankfully they have a good support system that can answer my questions, but its a longer process to get to the solution. Review collected by and hosted on G2.com.

The documents are very easy to send to clients and also have a pre-saved email subject and message that makes the sending process quicker. Review collected by and hosted on G2.com.

The entire setup of Jotform Sign is poor. Each document has its own inbox where the documents are stored to show their status. While I can understand why that setup may sound good, in practice it is extremely difficult to see all my documents and the standing of each client at a glance. Many times I would be looking for a clients document to see if it was signed and because we have multiple different documents, I couldn’t find theirs and would have them just sign another document in person in paper. Another big issue is that Jotform doesn’t allow you to annotate an existing document so I was not able to upload one document (let’s say a consent form) and make changes to it like adding a price. I would have to save 10 different documents to reflect the different prices and then upload each document separately. Its extremely time-consuming. Review collected by and hosted on G2.com.

What I like best about Jotform Sign is how simple and intuitive it is to use. Setting up documents for signatures is quick, and the drag-and-drop interface makes it easy to place signature fields exactly where they’re needed. It saves a lot of time compared to printing, signing, and scanning documents.

I also really like how well it integrates with forms and workflows. Being able to automatically generate documents and send them out for signatures streamlines processes and keeps everything organised in one place. Overall, it’s a reliable, user-friendly tool that makes managing digital signatures straightforward and efficient. Review collected by and hosted on G2.com.

One small downside is that some of the more advanced features can take a little time to learn at first. While the platform is generally very user-friendly, navigating some settings or customisation options isn’t always immediately obvious. That said, once you get familiar with it, it works very well. Review collected by and hosted on G2.com.

The forms are very easy to create and use, and there are plenty of options for customizing fields. I also appreciate the settings available, since they let me tailor each form to the exact needs I’m looking for. Review collected by and hosted on G2.com.

I wish there were a way to edit a PDF after I upload it for signing. Sometimes, after I’ve already added all the fields for the signer, I’ll notice a tiny typo. Instead of being able to correct it within Jotform Sign, I have to go back, edit the document elsewhere, and reupload it—then re-enter all the fields again from scratch. Review collected by and hosted on G2.com.

We were an all paper organization (nonprofit) until about two years ago. JotForm has been a huge blessing for us. It has allowed us to streamline a lot of our processes. JotForm Sign - in particular - as we use it for signing contracts with our ice rink, our coaches, and more. It's easy to created a e-sign document and it as great tracking history. Review collected by and hosted on G2.com.

I wish there was a way to do bulk contracts. For example - when we send out contracts to the coaches... the contracts are exactly the same except the name of the coach and the team they are coaching. I wish there was a batch way to do this. Maybe there is and I am just not aware of it. Review collected by and hosted on G2.com.

I love that it is simple to use and intuitive. I also love that it has features available to all levels that are only available as a higher premium on similar software. It offers features that allow Jotform to be a "one stop shop" instead of having to integrate multiple software programs to get the desired end result. This includes encrypted forms, signable documents, and simple, quick downloads of completed forms into shareable documents. The downloadable forms are editable before download, so you are only including the components into the document that are pertinent to the receiver. Signable documents are able to be downloaded with an audit trail. All in all, this was one of the best changes our company has made this year. It did take some time to move our current forms into Jotform, however integrating it with our needs has been very easy and if you have used similar software there is very little learning curve. We use jotform almost daily even as a smaller company. Review collected by and hosted on G2.com.

I think the biggest challenge using Jotform is the limitation on the number of forms you can create at the different plan tiers. The nature of our business means we have many different forms that are critical to what we do but may be used only seldomly. Their current pricing tier only minimally increases the number of forms you have but has large jumps in the number of responses. We do not have large response numbers, so it would not make sense for us to go up a tier just to have the ability to make a small number of additional forms. It is frustrating to have to create a form from scratch only when needed in order to meet the form limitations of our plan. A few "perfect world" changes I would love, would be font choices, subtitles/descriptions on each type of question, and being able to add a seat without having to be the highest tier customer. These are definitely minor compared to the expanded options we have though. Review collected by and hosted on G2.com.

We use Jotform Sign in a business workflow to send client agreements/SOWs and onboarding documents for signature. I like how quickly we can start from a template, add signer fields, send a signing request, and track progress from sent to completed. The automatic notifications and completed-document history make it easy to confirm when a client signs and keep our contract process organized. Review collected by and hosted on G2.com.

Nothing major—there’s a small learning curve when you’re first building templates and placing fields, and occasionally we have to re-send if a signer uses a different email than expected. Once templates are set up, it’s fast and consistent. Review collected by and hosted on G2.com.

"What I like best about Jotform Sign is how incredibly easy and intuitive it is. The drag-and-drop interface lets you quickly create documents and send them for signature, and the automation features — like automatic reminders and direct uploads to cloud storage — save a ton of time by eliminating manual follow-ups." Review collected by and hosted on G2.com.

While Jotform Sign is generally intuitive and effective, one minor drawback I’ve noticed is the monthly limit on the number of signatures in the lower-tier plans. This can feel restrictive for users with higher-volume needs and may mean having to upgrade sooner than expected. Review collected by and hosted on G2.com.

What I like most about JotForm Sign is how frictionless it makes the entire document-signing process. I can create a simple, shareable link and send it directly to a client without requiring them to create an account or re-enter information. That alone removes unnecessary steps and dramatically increases completion rates.

The real value is speed and simplicity. Forms get signed faster, clients experience less confusion, and I don’t have to manage long email chains or chase paperwork. Everything stays organized in one place, which makes follow-up, compliance, and record-keeping far easier.

From a business standpoint, JotForm Sign creates a more professional and efficient experience for everyone involved. The low-friction signing process leads to fewer delays, fewer errors, and a smoother workflow that allows me to focus on the actual work rather than administrative overhead. Review collected by and hosted on G2.com.

There isn’t much I dislike about the platform. One feature I would love to see added is the ability to automatically send completed forms to a secondary email address in addition to the primary one on file. This would be useful for teams, compliance, or shared record-keeping without having to manually forward documents after the fact. Review collected by and hosted on G2.com.

Thing I like about Jotform is the flexibility to set up different forms to sign. It's flexible I can set up different forms/documents within the company that I could sign or have my agent sign Review collected by and hosted on G2.com.

Things to improve in Jetform are integrations. Maybe there are a couple of integrations that could be worked out. For example I set up a form that collects payments, I integrated it with Stripe and I added a product. The thing is in the product there's a one-time setup fee, so it's a bit challenging. So maybe more customizations on the financial side of it Review collected by and hosted on G2.com.