# Docusign vs Jotform Sign Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Jotform Sign excels in user-friendliness, with many users highlighting its intuitive interface that simplifies the document signing process. One user noted, "It makes the process of having a client sign contracts and documents incredibly easy."
- **Users say** that Docusign is highly customizable, which is a significant advantage for businesses with specific needs. Reviewers appreciate its integration capabilities, such as with Greenhouse, making it convenient to manage documents without losing track in email chains.
- **According to verified reviews** , Jotform Sign offers a cost-effective solution, especially for small businesses, as it provides a free entry-level option. This allows users to access essential features without the need for a subscription, unlike Docusign, which starts at $10.00.
- **Reviewers mention** that Docusign has a strong reputation for reliability in document signing, with a high score in this area. Users appreciate how it eliminates the need for printing and scanning, streamlining the signing process significantly.
- **G2 reviewers highlight** that Jotform Sign has a more favorable support experience, with users rating the quality of support higher than Docusign. This is crucial for businesses that rely on timely assistance for their document management needs.
- **Users report** that while Docusign has a solid performance in document signing, Jotform Sign's recent updates and user feedback indicate a more responsive product direction, with many users feeling that it adapts better to their evolving needs.



| | Docusign | Jotform Sign | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 2,598 | 1,690 | 
| **Largest Market Segment** | Small-Business (40.0% of reviews) | Small-Business (80.2% of reviews) | 
| **Entry Level Price** | $10.00 1 User Per Month | Free | 

---
## Top Pros & Cons

### Docusign

Pros:
- Ease of Use (75 reviews)
- Electronic Signing (53 reviews)

Cons:
- Expensive (27 reviews)
- Pricing Issues (17 reviews)

### Jotform Sign

Pros:
- Ease of Use (477 reviews)
- Easy Setup (229 reviews)

Cons:
- Signature Issues (67 reviews)
- Expensive (55 reviews)

---
## Ratings Comparison
| Rating | Docusign | Jotform Sign | 
|---|---|---|
  | **Meets Requirements** | 9.1 (2091 reviews) | 9.2 (1259 reviews) | 
  | **Ease of Use** | 9.0 (2105 reviews) | 9.2 (1288 reviews) | 
  | **Ease of Setup** | 8.5 (804 reviews) | 9.2 (987 reviews) | 
  | **Ease of Admin** | 8.4 (717 reviews) | 9.2 (851 reviews) | 
  | **Quality of Support** | 8.3 (1577 reviews) | 9.0 (986 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (700 reviews) | 9.2 (830 reviews) | 
  | **Product Direction (% positive)** | 8.6 (2056 reviews) | 9.5 (1280 reviews) | 

---
## Pricing

### Docusign

#### Entry-Level Pricing

Plan: Personal

Price: $10.00 1 User Per Month

Description: Built for Personal Use

Key Features:
- Send documents for eSignature: 5/month
- Single user only

[Browse all 5 editions](https://www.g2.com/products/docusign/pricing)

#### Free Trial

Yes

### Jotform Sign

#### Entry-Level Pricing

Plan: FREE

Price: Free

Description: Use Jotform absolutely free

Key Features:
- 10 Signed Document 
- 5 Forms
- 100 Monthly Submissions

[Browse all 5 editions](https://www.g2.com/products/jotform-sign/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### E-Signature

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | 8.4/10 | 1939 |
| **Jotform Sign** | 8.8/10 | 1240 |

#### Signature Process

| Feature | Docusign | Jotform Sign | 
|---|---|---|
| **Document Signing** | 9.5 (1834 reviews) ✓ Verified | 9.4 (1078 reviews) | 
| **Reminders and Expirations** | 8.9 (1696 reviews) ✓ Verified | 8.7 (809 reviews) | 
| **Sign-In Process** | 9.0 (1767 reviews) ✓ Verified | 9.0 (874 reviews) | 
| **Mobile Signatures** | 8.8 (1449 reviews) ✓ Verified | 9.2 (900 reviews) | 
| **Signature Workflow** | 9.0 (1693 reviews) ✓ Verified | 9.0 (864 reviews) | 
| **Bulk Digital Signatures ** | 8.6 (1289 reviews) ✓ Verified | Feature Not Available | 
| **Reporting** | 8.4 (1302 reviews) ✓ Verified | 8.8 (766 reviews) | 
| **Signature Document Creation** | 8.9 (1647 reviews) ✓ Verified | 9.1 (927 reviews) | 

#### Agentic AI - E-Signature

| Feature | Docusign | Jotform Sign | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (29 reviews) | 8.4 (126 reviews) | 
| **Cross-system Integration** | 7.8 (29 reviews) | 8.6 (125 reviews) | 
| **Adaptive Learning** | 7.4 (29 reviews) | 8.4 (124 reviews) | 
| **Natural Language Interaction** | 7.4 (28 reviews) | 8.3 (122 reviews) | 
| **Proactive Assistance** | 7.2 (27 reviews) | 8.2 (124 reviews) | 
| **Decision Making** | 7.4 (27 reviews) | 8.5 (122 reviews) | 

#### Security and Scalability

| Feature | Docusign | Jotform Sign | 
|---|---|---|
| **Regulatory Compliance** | 9.1 (1445 reviews) ✓ Verified | 9.0 (739 reviews) | 
| **Signature History and Audit** | 9.2 (1527 reviews) ✓ Verified | 9.1 (796 reviews) | 
| **Enterprise Scalability** | 9.0 (1281 reviews) ✓ Verified | 8.7 (700 reviews) | 

#### Platform

| Feature | Docusign | Jotform Sign | 
|---|---|---|
| **Custom Branding** | 8.2 (695 reviews) ✓ Verified | 8.8 (766 reviews) | 
| **User, Role, and Access Management** | 8.5 (761 reviews) ✓ Verified | 8.9 (786 reviews) | 
| **Internationalization** | 8.2 (592 reviews) ✓ Verified | 8.6 (668 reviews) | 
| **Performance and Reliability** | 8.9 (787 reviews) ✓ Verified | 9.1 (820 reviews) | 
| **Integration APIs** | 8.3 (593 reviews) ✓ Verified | Feature Not Available | 

### Proposal

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | N/A | N/A |
| **Jotform Sign** | 8.3/10 | 28 |

#### Document Creation

| Feature | Docusign | Jotform Sign | 
|---|---|---|
| **Customizability: Variables and Fields** | Not enough data | 8.3 (16 reviews) | 
| **Template Creation and Flexibility** | Not enough data | 8.0 (15 reviews) | 
| **Rich Media** | Not enough data | 8.3 (15 reviews) | 
| **Online Document Creation** | Not enough data | 8.4 (16 reviews) | 
| **PDF Creation** | Not enough data | 8.1 (16 reviews) | 
| **Custom Branding** | Not enough data | 8.1 (15 reviews) | 

#### Workflow

| Feature | Docusign | Jotform Sign | 
|---|---|---|
| **Document Builder Interface** | Not enough data | 8.5 (16 reviews) | 
| **Collaborative Creation** | Not enough data | 8.1 (15 reviews) | 
| **Assembly and Approval Workflows** | Not enough data | 8.1 (15 reviews) | 

#### Analytics

| Feature | Docusign | Jotform Sign | 
|---|---|---|
| **Engagement Tracking** | Not enough data | 8.6 (14 reviews) | 
| **Proposal Effectiveness Reporting** | Not enough data | 8.1 (14 reviews) | 
| **Reporting and Dashboards** | Not enough data | 8.8 (16 reviews) | 

#### Administration and Platform

| Feature | Docusign | Jotform Sign | 
|---|---|---|
| **User, Role, and Access Management** | Not enough data | 8.6 (15 reviews) | 
| **Alerts and Notifications** | Not enough data | 8.4 (16 reviews) | 
| **CRM Integration** | Not enough data | 8.3 (14 reviews) | 
| **E-Signature Integration** | Not enough data | 8.5 (14 reviews) | 
| **CPQ Integration** | Not enough data | 8.1 (14 reviews) | 
| **API / Integrations** | Not enough data | 8.5 (14 reviews) | 

#### Generative AI

| Feature | Docusign | Jotform Sign | 
|---|---|---|
| **AI Text Generation** | Not enough data | 8.5 (12 reviews) | 

### Contract Management

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | N/A | N/A |
| **Jotform Sign** | 8.8/10 | 260 |

#### Contract Management Platform Features

| Feature | Docusign | Jotform Sign | 
|---|---|---|
| **Contract Creation** | Not enough data | 9.0 (223 reviews) | 
| **Contract Templates** | Not enough data | 8.9 (220 reviews) | 
| **Contract Editing** | Not enough data | 8.8 (215 reviews) | 
| **Contract Attachments** | Not enough data | 8.9 (212 reviews) | 
| **Contract Collaboration** | Not enough data | 8.8 (207 reviews) | 
| **Approval Process** | Not enough data | 9.0 (211 reviews) | 
| **Notifications & Reminders** | Not enough data | 8.9 (214 reviews) | 
| **Contract Database** | Not enough data | 8.8 (213 reviews) | 
| **Integrations / APIs** | Not enough data | 8.5 (206 reviews) | 
| **Reporting & Dashboards** | Not enough data | 8.9 (212 reviews) | 

#### Generative AI

| Feature | Docusign | Jotform Sign | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 
| **AI Text Summarization** | Not enough data | Feature Not Available | 

#### Agentic AI - Contract Management

| Feature | Docusign | Jotform Sign | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.4 (33 reviews) | 

### E-Signature APIs

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | 8.7/10 | 7 |
| **Jotform Sign** | N/A | N/A |

#### Functionality

| Feature | Docusign | Jotform Sign | 
|---|---|---|
| **Ease Of Integration** | 8.8 (7 reviews) | Not enough data | 
| **API Call Speed** | 8.9 (6 reviews) | Not enough data | 
| **Breadth Of Functionality** | 8.3 (6 reviews) | Not enough data | 

#### Support

| Feature | Docusign | Jotform Sign | 
|---|---|---|
| **Professional Support** | 8.1 (6 reviews) | Not enough data | 
| **Community Support** | 8.3 (7 reviews) | Not enough data | 
| **Documentation** | 8.6 (7 reviews) | Not enough data | 

### Google Workspace Office Tools

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | N/A | N/A |
| **Jotform Sign** | N/A | N/A |

#### Agentic AI - Google Workspace Office Tools

| Feature | Docusign | Jotform Sign | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Docusign** | N/A | N/A |
| **Jotform Sign** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Docusign | Jotform Sign | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [E-Signature Software](https://www.g2.com/categories/e-signature)

**Unique to Docusign (3):** [E-Signature APIs Software](https://www.g2.com/categories/e-signature-apis), [Google Workspace Office Tools ](https://www.g2.com/categories/google-workspace-office-tools), [SAP Store Software](https://www.g2.com/categories/sap-store)

**Unique to Jotform Sign (2):** [Contract Management Software](https://www.g2.com/categories/contract-management), [Proposal Software](https://www.g2.com/categories/proposal)


---
## Reviewer Demographics

### By Company Size

| Segment | Docusign | Jotform Sign | 
|---|---|---|
| **Small-Business** | 40.0% | 80.2% | 
| **Mid-Market** | 37.6% | 17.9% | 
| **Enterprise** | 22.4% | 1.9% | 

### By Industry

#### Docusign

- **Real Estate:** 9.4%
- **Computer Software:** 9.0%
- **Information Technology and Services:** 8.0%
- **Financial Services:** 5.2%
- **Marketing and Advertising:** 4.9%
- **Internet:** 4.0%
- **Insurance:** 3.4%
- **Construction:** 3.2%
- **Hospital & Health Care:** 2.7%
- **Accounting:** 2.5%
- **Other:** 47.9%

#### Jotform Sign

- **Non-Profit Organization Management:** 8.9%
- **Health, Wellness and Fitness:** 6.3%
- **Education Management:** 4.4%
- **Consumer Services:** 3.8%
- **Real Estate:** 3.1%
- **Primary/Secondary Education:** 3.0%
- **Marketing and Advertising:** 3.0%
- **Leisure, Travel & Tourism:** 2.6%
- **Accounting:** 2.5%
- **Construction:** 2.5%
- **Other:** 60.1%

---
## Alternatives

### Alternatives to Docusign

- [OneSpan Sign](https://www.g2.com/products/onespan-sign/reviews) — 4.7/5 stars (778 reviews)
- [Xodo Sign](https://www.g2.com/products/xodo-sign/reviews) — 4.8/5 stars (2833 reviews)
- [Foxit eSign](https://www.g2.com/products/foxit-esign/reviews) — 4.6/5 stars (1477 reviews)
- [GetAccept](https://www.g2.com/products/getaccept/reviews) — 4.6/5 stars (1242 reviews)
- [Lumin for G Suite](https://www.g2.com/products/lumin-for-g-suite/reviews) — 4.5/5 stars (815 reviews)
- [Formstack Sign](https://www.g2.com/products/formstack-sign/reviews) — 4.8/5 stars (416 reviews)
- [DocHub](https://www.g2.com/products/dochub/reviews) — 4.6/5 stars (238 reviews)
- [Conga Sign](https://www.g2.com/products/conga-sign/reviews) — 4.3/5 stars (42 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5239 reviews)
- [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) — 4.5/5 stars (5105 reviews)

### Alternatives to Jotform Sign

- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3476 reviews)
- [Dropbox Sign (formerly HelloSign)](https://www.g2.com/products/dropbox-sign-formerly-hellosign/reviews) — 4.7/5 stars (2271 reviews)
- [Foxit eSign](https://www.g2.com/products/foxit-esign/reviews) — 4.6/5 stars (1477 reviews)
- [Signaturely](https://www.g2.com/products/signaturely/reviews) — 4.8/5 stars (593 reviews)
- [SignNow](https://www.g2.com/products/signnow/reviews) — 4.6/5 stars (1762 reviews)
- [Xodo Sign](https://www.g2.com/products/xodo-sign/reviews) — 4.8/5 stars (2833 reviews)
- [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) — 4.4/5 stars (1066 reviews)
- [GetAccept](https://www.g2.com/products/getaccept/reviews) — 4.6/5 stars (1242 reviews)
- [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) — 4.5/5 stars (5105 reviews)
- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (493 reviews)

---
## Top Discussions

### Docusign

- Title: [What is the difference between an electronic signature and a digital signature?](https://www.g2.com/discussions/electronic-vs-digital-signature) — 5 comments, 3 upvotes *(includes official response)*
  > **Top comment:** "Electronic signatures, e-signatures, are a broad category of methods for signing a record or a document. A digital signature is a type of e-signature that..."
- Title: [Is there a trial or free download available?](https://www.g2.com/discussions/is-there-a-trial-or-free-download-available-b4ebc09e-c145-453f-9e10-89b0fbc8340f) — 4 comments, 1 upvote
  > **Top comment:** "There is a 30-day free trial available. "
- Title: [how to docusign a pdf](https://www.g2.com/discussions/how-to-docusign-a-pdf) — 3 comments
  > **Top comment:** "Docusign has some nice web and mobile features for using e-signature"
- Title: [What is DocuSign used for?](https://www.g2.com/discussions/docusign-what-is-docusign-used-for) — 2 comments
  > **Top comment:** "best for signing documents, new employees and more"
- Title: [Is DocuSign free with Google Workspace?](https://www.g2.com/discussions/is-docusign-free-with-google-workspace) — 2 comments
  > **Top comment:** "Yes
"

### Jotform Sign

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/docusign-vs-jotform-sign)